Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Excellent location
Friendly and helpful staff
Cons:
Cleanliness issues
Dated rooms

Categories

Cleanliness
7.39
There were mentions of cleanliness issues, such as a cockroach in the bathroom and smaller, less welcoming bathrooms.
Service
9.36
Multiple reviews highlight excellent service and friendly staff, particularly mentioning personal attention and hospitality.
Location
9.4
Numerous reviews emphasize the great location in the city center, ideal for exploring.
Room Quality
7.85
Some reviews indicate that while rooms were comfortable, there were remarks about dated accommodations.
Amenities
8.38
Amenities were generally regarded positively; however, some comments suggest improvements are needed.
Value for Money
8.34
No specific complaints about value were noted, so it is positioned at a standard level.
Food and Beverage
8.89
Breakfast received high praise for variety and quality, contributing positively to guest experiences.
Overall Experience
8.36
Overall, guests expressed satisfaction with their stays, highlighting a good experience despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:44

Property Description

Historic Noble Mansion in Palermo

Luxurious Rooms and Amenities
Indulge in the comfort of air-conditioned rooms with LED TVs and free Sky channels. Relax in the private bathroom with complimentary toiletries. Upgrade to a room with a charming balcony for a delightful view.

Charming Lounge and Bar
Unwind in the elegant lounge with a diverse library. Enjoy 24-hour access to the bar serving international cocktails. Start your day with a delicious breakfast featuring fresh local specialties and gluten-free options.

Prime Location and Accessibility
Explore nearby attractions such as the Massimo Theatre and Palermo Cathedral. Conveniently located just a 40-minute drive from Falcone-Borsellino Airport. Book your stay at Hotel Posta for a memorable experience in Palermo.

Important information:

Please note that Hotel Posta offers a surcharge beach service. The shuttle to the beach comes at a cost of EUR 15 per person per day and is available between 16 July and 10 September.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PMO

Property Policies

  • Pets

    Pets are allowed on request. No extra charges.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 20 per day.

Location

Guest Reviews

8.5
Based on 2567 reviews
Cleanliness: 7.39
Service: 9.36
Location: 9.4
Room Quality: 7.85
Amenities: 8.38
Value for Money: 8.34
Food and Beverage: 8.89
Overall Experience: 8.36
G
Grace couple au
8
2026-07-25 via Nuitee
I
Isabelle family_with_children fr
10
Parfait
Pros:

Personnel très agréable

Cons:

Tout était bien

2026-07-25 via Nuitee
S
sara extended_group it
9
2026-07-24 via Nuitee
I
isa solo_traveller de
8
Pros:

Personal war sehr bemüht und kompetent nett

Cons:

Preisleistung

2026-07-24 via Nuitee
D
Danilo Verus solo_traveller nl
8
Pros:

De vriendelijkheid van het personeel

Cons:

Geen buffet bij het ontbijt. De vriendelijkheid van het personeel compenseerde dat

2026-07-24 via Nuitee
L
Ludacha solo_traveller be
10
Super hôtel
Pros:

Accueil et service exceptionnels. Séjour formidable. L'hôtel que nous recommandons.

Cons:

De ne pas être restés plus longtemps. Tout était au top.

2026-07-23 via Nuitee
C
Carol family_with_children us
10
Pleasant.
Pros:

We enjoyed our hotel stay. The staff was amazingly helpful. The breakfast was wonderful. We had a very pleasant stay.

Cons:

Everything was good.

2026-07-23 via Nuitee
G
Gabrielle couple ie
6
Central stay in Palermo
Pros:

Location was very central, easy to get to from the train station. We checked in quite late and the gentleman who helped us was lovely!

Breakfast was great. The lady working in the dining room was very kind and helpful.

Cons:

The beds only had a sheet. It would've been much more comfortable to have some kind of blanket - even provided in the room, if not on the bed.

The room wasn't clean. When checking under the bed before checking out, we found several large pieces of old food - quite obviously wasn't cleaned for some time. The bathroom wasn't ideal.

2026-07-22 via Nuitee
M
Mitra solo_traveller gb
10
2026-07-22 via Nuitee
G
Gunvor solo_traveller no
8
Greit hotell i Palermo
Pros:

Hyggelige ansatte og flott frokost. Ligger sentralt til i en sidegate til hovedgaten Via Roma. Det er gåavstand fra hotellet til flere av severdighetene i Palermo. Når det gjelder restauranter så finner man de noen minutter unna hotellet.

Cons:

Dusjen var liten og man hørte hva som foregikk i korridoren utenfor hotellrommet.

2026-07-22 via Nuitee
J
Jasmin couple de
6
Pros:

Sehr freundlicher Service

Cons:

Badezimmer könnte modernisiert werden und elektrische Geräte sollten getauscht werden (Föhn)

2026-07-21 via Nuitee
C
Carlota solo_traveller es
8
Recomendamos
Pros:

La ubicación es buenísima, vas a todo andando. Tiene muchos servicios y monumentos cerca.
El personal es muy amable y atento.
La cama es cómoda y amplia.
La habitación es espaciosa y limpia
Tienen opciones gluten free
Es zona ZTL te proveen y gestionan ellos mismos la licencia que tienes que tener para acceder al casco protegido.

Cons:

El baño está un poquito desfasado y no había manera de cerrar las contras por un cable colgando, así que te podían ver los vecinos al salir de la ducha. Casi no había presión en la ducha.

2026-07-21 via Nuitee
V
Victoria couple us
9
Great stay with friendly helpful staff
Pros:

Staff was very friendly and helpful. We received breakfast each day and coffee and drinks whenever we wanted. It was the hot season so we utilized the room a lot.

2026-07-20 via Nuitee
V
Victoria family_with_children gb
8
Had a great stay for one night. Perfect location for exploring the wonderful city of Palermo
Pros:

Great location, very helpful staff, rooms very clean

Cons:

The bed wasn’t very comfortable

2026-07-20 via Nuitee
E
Ewa extended_group pl
10
Pros:

Bardzo pomocna obsługa recepcji. Pokoje klimatyzowane i co najważniejsze centrum miasta oraz bliska odległość od przystanku autobusowego na lotnisko.

Cons:

.

2026-07-20 via Nuitee
Y
Yann couple fr
8
Bonne expérience au cœur de Palerme
Pros:

Son emplacement et sa climatisation. La literie est également très bien.

Cons:

La pression de l’eau dans la douche et le petit déjeuner trop sucré et pas assez salé.
La décoration de la chambre quasi inexistante

2026-07-20 via Nuitee
M
María Teresa couple es
8
2026-07-19 via Nuitee
E
Emilio J solo_traveller es
8
Buena estancia!
Pros:

Las personas que trabajan en este hotel son muy amables y están siempre pendientes de las necesidades de los huéspedes.
La ubicación es ideal, relativamente cerca de la Estación de tren y a un paseo del centro de la ciudad.
Tenía un bar abierto 24 horas, muy de agradecer para un café o un refresco.
Pero lo mejor de todo es la ventana del balcón de la habitación, cerraba tan hermética que no se oía nada de la calle.

Cons:

No puedo decir que haya algo que no me gustó. Sólo puedo decir que es mejorable:
1) el tamaño de la ducha.. una enorme habitación tenía una ducha de Barbosa
2) la variedad de productos en el desayuno

2026-07-19 via Nuitee
M
Michael couple gb
8
2026-07-17 via Nuitee
K
Kaan Ata couple tr
10
Pros:

Her şey harikaydı

2026-07-16 via Nuitee