Gloria Palace San Agustín Thalasso & Hotel

Hotels
8.5 (2349 reviews)
Las Margaritas, s/n , San Agustin , es
+34928128500

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Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Good food variety
Cons:
High costs for certain amenities
Inconsistent food quality

Categories

Cleanliness
8.21
Clean and well-maintained, though some guests found the cleanliness inconsistent in certain areas.
Service
9.18
The staff were described as friendly, helpful, and attentive across multiple reviews.
Location
8.72
The hotel location is peaceful but somewhat distant from main attractions.
Room Quality
8.67
Rooms are spacious and well-equipped, although some guests noted that the views varied.
Amenities
8.7
Good amenities overall, but some guests mentioned the need for more entertainment options.
Value for Money
7.66
Some guests felt that certain aspects like bottled water and spa services were overpriced.
Food and Beverage
8.21
Food variety received mixed reviews; some found it lacking in taste and quality.
Overall Experience
8.68
Overall a pleasant experience with good facilities and service, despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:30

Property Description

Rooftop Pool with Sea Views
Enjoy breathtaking views while relaxing in our rooftop pool at Gloria Palace San Agustin. The luxurious setting provides the perfect spot to unwind and soak up the sun.

Spa and Wellness Amenities
Indulge in relaxation at our spa, offering a range of treatments to rejuvenate your mind and body. Pamper yourself during your stay and experience true tranquility.

Outdoor Activities and Services
From outdoor pools and sun terraces to paddle tennis courts and a gym, Gloria Palace offers a variety of activities for all guests. Explore the area with ease using our bicycle rental service or take advantage of our free shuttle to nearby beaches.

Book now and experience a luxurious stay at Gloria Palace San Agustin, where comfort and leisure await you.

Important information:

Dogs are allowed in the hotel up to 5 kg upon request, with an extra cost. Pet access to communal hotel areas is restricted.

Please note that the following facilities carry an extra charge:
- Swimming pool located on the chill out terrace (guests must be 16 years or older)
- Spa (guests must be 15 years or older)
- Tennis courts
- Pàdel Courts
- Gym

Please note that men must wear long trousers to dinner.

Please note that children over 12 years old are considered adults.

When booking more than 9 rooms, different policies and additional supplements may apply.Spa/wellness center is closed from 2027-04-04 until 2027-03-29
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LPA

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.5
Based on 2349 reviews
Cleanliness: 8.21
Service: 9.18
Location: 8.72
Room Quality: 8.67
Amenities: 8.7
Value for Money: 7.66
Food and Beverage: 8.21
Overall Experience: 8.68
S
Steffie • extended_group • nl
10
Een heerlijke week! Als het had gekund waren we langer gebleven.
Pros:

Ontbijt & avond eten was top. Veel keuze. Vriendelijk & behulpzaam personeel. Entertainment in avond heel gezellig. Massage door een jonge dame die stage liep was perfect!

Voor gezin met jonge kinderen perfecte accommodatie. Prijs - kwaliteit verhouding top.

Cons:

Vloer in slaapkamer was veel gebruikt ondanks dat de rest van de kamer vrij nieuw oogde.

2026-07-04 • via Nuitee
G
Glenn • couple • no
8
2026-07-02 • via Nuitee
C
chafika • family_with_children • it
7
2026-07-01 • via Nuitee
A
antonio • solo_traveller • es
10
2026-06-30 • via Nuitee
N
Nadiia • family_with_children • ua
8
2026-06-29 • via Nuitee
R
Raquel • solo_traveller • es
10
Pros:

La tranquilidad

Cons:

La merienda es escasa

2026-06-29 • via Nuitee
R
Rolland • solo_traveller • fr
8
Pros:

Personnel très accueillant
Équipements très bien

Cons:

Les gens qui laissent les serviettes sur les bains de soleil dès le matin alors qu'ils n'y sont que très peu de temps

2026-06-29 • via Nuitee
D
danio400 • solo_traveller • gb
7
Pros:

Everyday cleaning, location and staff

Cons:

Hotel located on the hill side, food mainly Mediterranean, not much seafood only one day during 10day stay, cold seafood 3 times a day. Snack bar only by calling a waiter which sometimes hard to find, in the evening long queue to the bar and drinks served every time different alcohol proportion so they were not good to drink for example aperol spritz had most of the time aperol and just a little bit or no prosecco or sprite. It depends who did them.

2026-06-29 • via Nuitee
E
ELENA BS78 • solo_traveller • es
8
Disfrutando de Gran Canaria
Pros:

Las instalaciones del hotel y el buffet

Cons:

La animación, me la esperaba mejor y que dominarán mas el castellano

2026-06-28 • via Nuitee
A
Alba • family_with_children • es
7
Hotel familiar que debe prestar más atención a esos pequeños detalles necesarios para que los clientes repitan
Pros:

Personal y comida de calidad

Cons:

La música muy alta a altas horas de la noches hasta la madrugada. El descanso nos fue imposible

2026-06-28 • via Nuitee
M
Marie Charlotte • family_with_children • fr
9
2026-06-27 • via Nuitee
G
Garcia Suarez • solo_traveller • es
7
2026-06-27 • via Nuitee
L
Lugo • family_with_children • es
10
Pros:

Todo muy bonito las piscinas excelente todo limpio

Cons:

La recepcionista mal trato y además nos cobraron algo que no consumi.

2026-06-26 • via Nuitee
S
Sonde • extended_group • fr
10
2026-06-25 • via Nuitee
J
JORGE • couple • es
9
Vacaciones y desconexión
Pros:

Desayuno, personal, instalaciones,...

Cons:

Aunque la habitación estaba reformada, haɓía algunos detalles menores que se podrían cuidar y actualizar

2026-06-25 • via Nuitee
B
BOGDAN IOAN • solo_traveller • ro
10
2026-06-24 • via Nuitee
H
Heather • family_with_children • gb
10
Excellent family holiday at a great all inclusive hotel
Pros:

Excellent all inclusive with food of a high standard ! Great location and hotel is very clean and staff are friendly

2026-06-22 • via Nuitee
E
Emilio Alexander • solo_traveller • cu
10
2026-06-22 • via Nuitee
G
Gary • solo_traveller • gb
9
2026-06-21 • via Nuitee
C
Catia • extended_group • it
8
2026-06-21 • via Nuitee