28 Hotel

Hotels
8.3 (2198 reviews)
28 Regent Street , Sydney , au

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
Facilities for disabled guests
Ironing service
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean rooms
Affordable
Cons:
Maintenance issues
Basic room amenities
High prices for extras

Categories

Cleanliness
8.01
Rooms were clean and well lit, but some guests reported issues with maintenance.
Service
8.98
Staff were extremely friendly and helpful, although some had concerns regarding security deposits.
Location
9.02
Excellent location close to Central Station, convenient for public transport and food.
Room Quality
7.47
Some rooms were described as basic and lacking in amenities.
Amenities
8
Basic amenities provided, including tea and coffee, but some guests expected more for the price.
Value for Money
7.96
Generally good value given the location, but some guests noted high costs for basic services.
Food and Beverage
8.51
Complimentary snacks in the lobby were appreciated by guests on a budget.
Overall Experience
8.48
Most guests enjoyed their stay and would recommend the hotel despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 10:23

Property Description

Convenient Location
28 Hotel is conveniently situated just 7 minutes from the Central Train Station, making it a perfect choice for travelers seeking easy access to transportation links.

Modern Amenities
Each room at 28 Hotel is equipped with both heating and air-conditioning, ensuring a comfortable stay regardless of the weather. Guests can also enjoy free WiFi, room service, and access to an on-site fitness centre.

Nearby Attractions
Located just an 8-minute walk from the University of Technology Sydney and 14 minutes from the vibrant Surry Hills area, guests at 28 Hotel have a variety of dining and entertainment options at their doorstep. Don't forget to visit the nearby Koi Dessert Bar, only 3 minutes away.

Experience comfort and convenience at 28 Hotel - book your stay now!

Important information:

You must show a valid photo ID upon check in.

All guests must sign the property's Terms of Stay.

Please note 28 Hotel requires a AUD 100 credit card pre-authorization upon check-in to cover any incidental charges.

Please note that there is a 2.5% charge when you pay with a Visa or Mastercard credit card.
Please note that there is a 3% charge when you pay with an American Express credit card.
Please note that there is a 1.85% charge when you pay with a Diners Club credit card.

Please note that all special requests are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: SYD

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    People no matter the age stay for AUD 40 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.3
Based on 2198 reviews
Cleanliness: 8.01
Service: 8.98
Location: 9.02
Room Quality: 7.47
Amenities: 8
Value for Money: 7.96
Food and Beverage: 8.51
Overall Experience: 8.48
N
Nathan • couple • au
7
2026-06-20 • via Nuitee
J
Jigsaw • solo_traveller • au
5
Wouldn't be my first choice next time in Sydney
Pros:

Friendly staff, clean room. Really good Nepalese restaurant next door.

Cons:

Room smaller than expected, on busy street.

2026-06-19 • via Nuitee
E
Emma • solo_traveller • gb
7
Pros:

Coffee and snacks in reception, and the location was great. Clean and reasonable sized rooms

Cons:

Bed wasn't very comfy, and the room was pretty basic.

2026-06-16 • via Nuitee
C
Carol • family_with_children • pe
10
Buena
Pros:

Me encanto el servicio de snack y café gratuitos es algo fenomenal nos ayudó con los tours que tenías en syndey

Cons:

Falte tener un poco de cuidado en la limpieza en el baño

2026-06-15 • via Nuitee
K
Kristián Košťál • solo_traveller • sk
7
Medium overall
Pros:

24/7 open
Good location
Comfy bed and big bathroom

Cons:

I didn't have window
The price was really high, but I think that's a common issue in Sydney, I'm used to travel in Europe

2026-06-14 • via Nuitee
A
Asthana • family_with_children • au
8
2026-06-14 • via Nuitee
J
Joely • couple • au
10
Excellent location, perfect for site seeing, walking distance to everything! Lovely and clean!
Pros:

Location was fantastic, super clean! Would stay again!

Cons:

Bedside light globe wasn’t working.

2026-06-14 • via Nuitee
G
Gonzalez diez • solo_traveller • ar
9
Pros:

La ubicacion

Cons:

El tamaño de la habitación, muy pequeña

2026-06-11 • via Nuitee
Y
YUE AN • couple • tw
8
印象最深刻的還是1樓的咖啡機，可以喝到很綿密的奶泡
Pros:

1樓有咖啡機可以免費無限飲用. 用的還是鮮奶. 機器打出來的咖啡都很好喝，奶泡也很細，住過的飯店喝過最好喝的咖啡拿鐵，咖啡機旁邊還提供免費的飲用水，真的非常滿意. 早餐還有免費提供一些麵包跟燕麥棒，還有青蘋果大大加分.

Cons:

床邊的充電插座是在床底下蓋住的位置，除了充電很不方便之外，充電插座好像有問題，常常充不進電.

2026-06-09 • via Nuitee
S
Sophie • couple • au
9
2026-06-09 • via Nuitee
B
Brett • solo_traveller • au
8
2026-06-09 • via Nuitee
P
Peter • couple • au
9
The Hotel was perfect for our stay, close to train and bus stations, walking distance to any service
Pros:

Staff at reception were great, made you feel well and nothing was a problem, the room was very good, quite and comfortable, bathroom was modern and very clean, although there was endless tea, coffee and milk in the lobby, maybe just a few of each in the rooms would good

Cons:

As I stay in hotel/motels every week with my work, I find the one problem at all of them, the window coverings don't completely block out, outside lighting

2026-06-08 • via Nuitee
H
Heather B. • solo_traveller • gb
9
Great little hotel in a good location
Pros:

A great little hotel close to Central Station. Staff were friendly. The room was clean, comfy and a good size I appreciated the great coffee machine and the snacks available for breakfast.

2026-06-08 • via Nuitee
S
Stan • extended_group • nl
8
Pros:

Schoon

Cons:

Iets verouderde kamers maar wel netjes

2026-06-07 • via Nuitee
K
Kasuni • solo_traveller • au
8
Rooms are clean and nice. Worthy for the money.
Pros:

It’s worthy for money. Staff is very nice. Once I told them I have cloister phobia they asked me to call the receptionist when I want to come down using the lift they will send someone to accompany me. That’s very kind and quality customer service.

Cons:

Lift is too small. But maybe it’s coz I don’t like small spaces.
No windows. So it was difficult for me to go to sleep sometimes.

2026-06-07 • via Nuitee
S
Samantha • solo_traveller • au
9
Pros:

Very good location, extremely close walk to Central station lots of food & convenience stores nearby. Light rail & bus services a short walk away. Rooms are great having everything you need! wonderful friendly staff.

2026-06-02 • via Nuitee
D
Danivie • solo_traveller • au
10
2026-05-30 • via Nuitee
M
Ming-Kuei • solo_traveller • tw
8
Pros:

地點佳、服務好

2026-05-28 • via Nuitee
W
Wei chung • couple • tw
10
Pros:

前台服務人員都很好，Angee（沒有拼錯的話）的服務無話可說，讓我們感到無比的放鬆。飯店有棒棒糖、蘋果、咖啡、熱牛奶、早上還有小點心，這是讓我覺得最棒的地方，若有機會依然會再前往住宿！

Cons:

房間的隔音不太好，我們住的那間剛好喇叭有異音（但跟Angee有拿取膠帶把它貼起來就沒有聲音了），會有聽到大型機器運轉的嗡嗡聲（應該是整棟空調），浴室是花灑不是蓮蓬頭，若是清洗下半身會比較不方便！

2026-05-26 • via Nuitee
R
Raju Chekuri • solo_traveller • us
9
2026-05-26 • via Nuitee