Pan Pacific Melbourne

Hotels
•
Pan Pacific Hotels & Resorts
9 (4101 reviews)
2 Convention Centre Place, South Wharf , Melbourne , au
+61 3 9027 2000

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable room
Cons:
Cleanliness issues
Limited facilities
Food quality could be better

Categories

Cleanliness
8.1
There were concerns about cleanliness, such as blood on the bathroom floor and dirty windows.
Service
10
Staff were consistently mentioned as friendly, welcoming, and helpful.
Location
10
The location was frequently highlighted as fantastic with proximity to shopping and restaurants.
Room Quality
9.07
Rooms were described as clean, neat, and comfortable, despite minor issues.
Amenities
8.61
Amenities were acknowledged, but some guests mentioned limited facilities like no pool.
Value for Money
9.06
General sentiment was positive, although some found it disappointing considering paid amenities.
Food and Beverage
7.59
Food quality was criticized in some reviews, indicating room for improvement.
Overall Experience
9.55
Many guests expressed overall satisfaction with their stay despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 01:25

Property Description

Luxurious Accommodation with Stunning Views
Pan Pacific Melbourne offers a luxurious stay with breathtaking views of the city, Port Phillip bay, or Yarra River from its modern rooms featuring floor-to-ceiling windows.

Convenient Access and Services
The hotel provides direct internal access to the Melbourne Convention and Exhibition Centre and is a short distance from Crown Casino and Melbourne Tullamarine Airport. Guests can enjoy amenities such as in-room dining, concierge services, and a 24-hour front desk for all their needs.

Business and Event Facilities
Pan Pacific Melbourne caters to business travelers with facilities for meetings and events, making it an ideal choice for corporate stays.

Book your stay at Pan Pacific Melbourne for a luxurious experience with top-notch services and convenient access to key attractions.

Important information:

Please note that there is a 1.25% charge when you pay with a Visa, Mastercard or American Express credit card.

Please note that there is a 3% charge when you pay with JCB. The Hotel is no longer accept Diners Club Card as a payment method.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MEL

Location

Property Video

Guest Reviews

9
Based on 4101 reviews
Cleanliness: 8.1
Service: 10
Location: 10
Room Quality: 9.07
Amenities: 8.61
Value for Money: 9.06
Food and Beverage: 7.59
Overall Experience: 9.55
G
Georgia • couple • au
9
It was perfect location for the conference I attended. I would like to return so I can explore Melbourne
Pros:

Location and friendly staff.

2026-08-29 • via Nuitee
I
Isla • solo_traveller • gb
10
2026-08-29 • via Nuitee
P
PHILIP • couple • au
10
Loved the experience, we will be back
Pros:

Accomodation was fabulous

Cons:

It was a great spot, so close to everything

2026-08-29 • via Nuitee
D
Dakota • solo_traveller • au
10
2026-08-28 • via Nuitee
N
Nicole • extended_group • au
10
2026-08-28 • via Nuitee
M
Michael • couple • nz
10
2026-08-26 • via Nuitee
M
MING-YUEH • extended_group • tw
10
2026-08-25 • via Nuitee
S
Sarah • solo_traveller • au
10
Amazing views!!
Pros:

We had the most amazing view from our room.

Cons:

There is no pool there.

2026-08-25 • via Nuitee
K
Kate • extended_group • au
10
Comfortable ,helpful staff ,easy access to all we required.
Pros:

Location was perfect for access to the convention centre,Southgate and the city via tram.

Cons:

we had no complaints at all.

2026-08-24 • via Nuitee
E
EI EI HTWE • family_with_children • au
6
I was saw this hotel in Myanmar. I don’t have times stay
Pros:

I like about property.clean good location

Cons:

At night can hear next door voice. In room air conditioning very loud noise

2026-08-23 • via Nuitee
S
Serena • couple • au
10
2026-08-23 • via Nuitee
J
jessica • couple • au
10
2026-08-23 • via Nuitee
A
Anshu • family_with_children • au
9
Pros:

The location and staff were lovely

Cons:

If the windows were clean from outside for clear view

2026-08-23 • via Nuitee
C
Citra Satria • solo_traveller • au
9
2026-08-23 • via Nuitee
A
Andrew • couple • au
1
Beware. Staff competence a concern.
Pros:

Good location. Room was ok.

Cons:

Hotel overcharged us (a few hundred dollars) and despite admitting their mistake, we are still waiting for a refund.

2026-08-23 • via Nuitee
M
Ma Gwendolene Mae • couple • au
10
Pros:

Its very close to the city and very convenient to travel around city. Also near a shopping outlet which is a plus. Nice setup for office space in the room.

2026-08-22 • via Nuitee
W
Worldwide • couple • au
10
2026-08-22 • via Nuitee
A
Angela • couple • au
10
2026-08-22 • via Nuitee
L
Levi • couple • au
10
2026-08-22 • via Nuitee
K
Kellie • couple • au
10
2026-08-22 • via Nuitee