Oaks Broome Hotel

Hotels
Oaks Hotels & Resorts
8.1 (1238 reviews)
99 Robinson Street , Broome , au

Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Great staff and responsive service
Good location near town and beach
Cons:
Issues with room cleanliness reported
Limited food options and high prices
Confusing layout

Categories

Cleanliness
7.55
General sentiment indicates cleanliness issues in some reviews, particularly about the room not being clean.
Service
8.85
Staff were responsive and empathetic, demonstrating high-quality service.
Location
8.55
The hotel location is praised, especially for its proximity to the beach and bus stop.
Room Quality
8.25
Rooms are generally comfortable and well-maintained, though some are noted as dated.
Amenities
8.05
Amenities like pools are appreciated, but some aspects like restaurant availability could improve.
Value for Money
7.95
Some reviews mention food pricing as high, which affects perceived value.
Food and Beverage
7.05
Limited variety in the restaurant and expensive breakfast options led to a lower score.
Overall Experience
8.55
Overall reviews are positive, with many guests expressing satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 20:50

Property Description

Luxurious Stay on Roebuck Bay
Set on the stunning Roebuck Bay, Oaks Broome Hotel offers a picturesque retreat with landscaped gardens and 2 outdoor pools. Witness the natural wonder of Staircase to the Moon on select dates.

Tropical Dining and Connectivity
Indulge in tropical dining at the on-site cafe, restaurant, and bar overlooking the pools. Stay connected with in-room broadband internet.

Explore Broome's Attractions
Located just a short drive from Cable Beach, guests can easily access this popular spot. Use the hotel as a base to discover the breathtaking landscapes of Western Australia and the Kimberley region.

Book now to experience the ultimate blend of luxury and nature at Oaks Broome Hotel.

Important information:

When booking more than 4 rooms, different policies and additional supplements may apply.

Please note that there is a nonrefundable 1.5% charge when you pay with a credit card.

Please note that the credit card presented on check-in must be in the same name as the guest on the booking confirmation.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Parking is subject to availability due to limited spaces.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: BME

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for AUD 20 per person per night when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    People no matter the age stay for AUD 59 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in all areas and charges are applicable.

Location

Guest Reviews

8.1
Based on 1238 reviews
Cleanliness: 7.55
Service: 8.85
Location: 8.55
Room Quality: 8.25
Amenities: 8.05
Value for Money: 7.95
Food and Beverage: 7.05
Overall Experience: 8.55
C
Charlie extended_group au
7
Cons:

Bought bottle RED wine at bistro for dinner, the bottle was 'HOT' not GOOD FOR RED WINE. The RED wine bottles were stored on shelf under display lamps. Bar staff should know better. The dining experience was NOT GOOD!!!!

2026-06-11 via Nuitee
I
Ian couple au
8
Two days in Broome was long enough for us
Pros:

Well laid out

Cons:

A little too far from most attractions and facilities

2026-06-11 via Nuitee
T
Tom couple au
8
Good value in Broome
Pros:

Good sized room. Good bed. Good pools.

Cons:

TV was tiny.

2026-06-09 via Nuitee
B
Brenton solo_traveller au
7
Comfortable modern hotel stay.
Pros:

Free car parking, two pools, comfortable room with balcony, lift, helpful friendly staff at reception, nice bar/cafe/eating area.

Cons:

Room not serviced due to long weekend we were told, we had to ask for clean towels. Dusty handrails and common areas. Location near town beach but 2km walk from shopping area.

2026-06-08 via Nuitee
A
Annemieke couple au
7
A fair but convenient place to stay in Broome
Pros:

Location was convenient, the pools were nice however in May the water is cool and not pleasant to stay in for a relaxing swim.

Cons:

The resort is tired with warn out fixtures, eg sink tap, damaged toilet seat, missing shower screen, stained towels. For the price paid $385 p/n not including any room cleans for 4 days the resort was not value for money.

2026-06-07 via Nuitee
L
LavellaGrace solo_traveller au
10
The room we stayed in was very relaxing and comfortable.
Pros:

The location.

Cons:

No room service.

2026-06-07 via Nuitee
P
Purdie solo_traveller au
9
2026-06-07 via Nuitee
Z
Zam couple au
10
2026-06-06 via Nuitee
K
Karen solo_traveller au
8
Pros:

Great location...

Cons:

There wasn't anything to not like

2026-06-04 via Nuitee
J
Julia couple au
8
2026-06-03 via Nuitee
B
Bernard couple au
8
Pros:

Good location

Cons:

Noisy air conditioning, noisy fan. Restaurant service and food poor.

2026-06-03 via Nuitee
S
Stuart couple au
5
Disappointed there are better options for the same price
Pros:

Location was okay pool, area looked good, TV large and worked well

Cons:

- Staff gave the wrong key type meaning a long walk to reception after hulking heavy cases up stairs - no apology given, very indifferent about the hassle he’d caused
- Shower has no door - water going everywhere
- We had ants in the bathroom
- Kettle kept popping the trip/ fuse

2026-06-02 via Nuitee
A
Aiesha couple au
6
Pleasant stay for the long weekend. Could do with a little update but overall enjoyed our room and time at Oaks.
Pros:

Our room positioned overlooking the pool was great!

Cons:

Not a fault of the hotel but the pool was freezing! Was quite a lot of ants and midgies in our bathroom so had to keep cleaning the surfaces down to remove any trace of them. Also had small issues with TV connection.

2026-06-02 via Nuitee
B
Bradshaw solo_traveller au
10
Pros:

great

Cons:

great

2026-06-01 via Nuitee
B
Brooke couple au
6
Was good , probably woudl stay again if they fix the key card situation
Pros:

Room was clean and simple but perfect for just couple of nights . Loved the pool .

Cons:

Trying to get into our room was a nightmare, everything we left and came back the card to get into the room wouldn’t work , had to go to reception 4 times to get it fixed

2026-06-01 via Nuitee
B
Brian couple au
9
clean quiet and comfortable
Pros:

room size, comfort, facilities

Cons:

parking at the front was very limited

2026-06-01 via Nuitee
A
Alec solo_traveller au
3
Cons:

The male reception staff attitude towards me was arrogant. Was not as friendly to me as he was to others. I have made a verbal complaint to the manager about the staff member however I still feel like I would not stay at the hotel again, due to thoughts of being treated the way I had.

2026-06-01 via Nuitee
S
Shirley solo_traveller au
6
Pros:

Thank you

Cons:

Not far from the town and beach

2026-05-28 via Nuitee
R
Russell solo_traveller au
9
Very quiet comfortable room with space
Pros:

The amount of space in my room was impressive, comfy bed and table and chair sitting space.

Cons:

Everything was fine

2026-05-27 via Nuitee
K
Kylie solo_traveller au
10
2026-05-27 via Nuitee