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Holiday Inn Express & Suites Monterrey Aeropuerto by IHG
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Free
Children allowed
Facilities
Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities
Property facilities
Back
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Room service
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Business center
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Heating
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Family rooms
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Lift / Elevator
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Laundry
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Luggage storage
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Airport shuttle
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Safety deposit box
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Fax/photocopying
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Tour desk
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Car hire
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Dry cleaning
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Packed lunches
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Currency exchange
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Non-smoking throughout
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Private parking
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Outdoor pool
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Designated smoking area
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Accessible parking
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Concierge service
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Grocery deliveries
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Wheelchair accessible
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ATM/cash machine on site
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Vending machine - drinks
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Toilet with grab rails
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Vending machine - snacks
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Lower bathroom sink
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Higher level toilet
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Emergency cord in bathroom
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Shuttle service (free)
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Airport shuttle (free)
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Sun umbrellas
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Airport drop off
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Airport pick up
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Fence around pool
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Visual aids: Braille
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Auditory guidance
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Shuttle service
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Breakfast takeaway containers
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Key card access
Review Highlights
Pros:
Friendly, helpful staff (many mentions)
Clean rooms and installations
Good location near airport
Excellent/very good breakfast
Airport shuttle available
Modern/pleasant facilities
Cons:
Musty/humid room smell reported
Noisy AC/minibar and uncomfortable bed
Limited breakfast variety for children
Only one towel in some rooms
Pool water too hot
Complaint about parking service not provided; one serious alleged overcharge
Categories
Cleanliness
8.2
Multiple comments praise very clean rooms and installations, though several guests reported a musty/humid smell in some rooms.
Service
7.6
Staff frequently described as very friendly and helpful (early check-in, shuttle info), but there are isolated serious complaints about poor treatment and an alleged illegal currency charge.
Location
8.6
Location is repeatedly praised for proximity to the airport and convenience; many guests cite it as a main positive.
Room Quality
7
Rooms are noted as clean and comfortable by some, but others report muggy rooms, musty odors, noisy AC/minibar and an uncomfortable bed.
Amenities
7.8
Amenities like shuttle and pool are appreciated; however issues reported include very hot pool water, noisy AC, limited towels and an unfulfilled parking service.
Value for Money
7.5
Several guests mention good price/quality and appreciation of the complimentary breakfast, but value is downgraded by complaints about charges and limited amenities for the price.
Food and Beverage
8.5
Breakfast is frequently described as excellent or very good, though some guests request more variety (especially for children).
Overall Experience
8
Most stays are described as pleasant with good service and breakfast, but mixed maintenance and a few service/money complaints temper the overall impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:22
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Property Description
Luxurious Accommodations
Experience elegance and comfort at Holiday Inn Express & Suites Monterrey Aeropuerto. Our rooms are tastefully decorated and equipped with modern amenities to ensure a relaxing stay.
Delicious Dining Options
Indulge in a culinary journey at our on-site restaurant, serving delectable tex-mex and steak-style dishes. Unwind at the bar or explore nearby dining options for a variety of flavors.
Premium Facilities
Enjoy a range of facilities including a fitness center, outdoor pool, and meeting spaces during your stay. Our business center is also available for your convenience, operating extended hours to cater to your needs.
Book now for an unforgettable stay at Holiday Inn Express & Suites Monterrey Aeropuerto.
Important information:
Please note that when booking 10 rooms or more group policies will apply. Contact the property directly with the contact details provided in your confirmation for details.
A deposit may be required at the property.
Check-in and check-out hours:
Check-out: 12:00 PM
Airport code:
MTY
Location
Property Accessibility
Total Disability Score:
35.71
Public Area
- Ramp: No
- Entrance Door Width: 82
- Entrance Leveled: No
- Pet Friendly: No
Reception And Restaurant
- Reception Hearing Accessible: No
- Reception Wheelchair Accessible: No
- Restaurant Wheelchair Accessible: No
Elevator
- Elevator Audio Signals: No
- Elevator Braille Numbers: Yes
- Elevator Contrasting Buttons: No
- Elevator Visual Signs: No
Show all accessibility features
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Public Area
- Ramp: No
- Entrance Door Width: 82
- Entrance Leveled: No
- Pet Friendly: No
Reception And Restaurant
- Reception Hearing Accessible: No
- Reception Wheelchair Accessible: No
- Restaurant Wheelchair Accessible: No
Elevator
- Elevator Audio Signals: No
- Elevator Braille Numbers: Yes
- Elevator Contrasting Buttons: No
- Elevator Visual Signs: No
Room
- Braille Room Numbers: No
- Noticeable Room Number: Yes
- Room Door Peephole: No
- Service From TV: No
- Hearing Kit: Yes
- TV Alarm Clock: No
- Accessible Room Connecting Doors: No
- TTY Hearing Speech Impaired: No
Toilet And Shower
- Toilet Bathroom Doors Indicator: Yes
- Toilet Grabbing Handles: Yes
- Adjustable Shower Head: No
- Bathroom Emergency Cord: No
- Bathtub Grabbing Handles: Yes
- Cabin Under Sink: No
- Shower Level Floor: Yes
Stairs
- Handrails: No
- Stair Marked: No
Pool And Spa
- Pool Handrails: No
- Lift In Pool: No
- Spa Wheelchair Accessible: No
Parking
- Parking Wheelchair Accessible: No
Public Toilets
- Public Toilets Emergency Cord: No
Crouches Cane Impaired
- Crouches Cane Impaired: Yes
Elderly Impaired
- Elderly Impaired: Yes
Electric Wheelchair
- Electric Wheelchair: Yes
Hearing Impaired
- Hearing Impaired: No
Manual Wheelchair
- Manual Wheelchair: Yes
Visually Impaired
- Visually Impaired: No
Wheelchair Or Scooter Impaired
- Wheelchair Or Scooter Impaired: Yes
Crouches Cane Impaired Score
- Crouches Cane Impaired Score: 50
Elderly Impaired Score
- Elderly Impaired Score: 50
Electric Wheelchair Score
- Electric Wheelchair Score: 50
Hearing Impaired Score
- Hearing Impaired Score: 0
Manual Wheelchair Score
- Manual Wheelchair Score: 50
Visually Impaired Score
- Visually Impaired Score: 0
Wheelchair Or Scooter Impaired Score
- Wheelchair Or Scooter Impaired Score: 50
Guest Reviews
7.9
Based on 206 reviews
Cleanliness:
8.2
Service:
7.6
Location:
8.6
Room Quality:
7
Amenities:
7.8
Value for Money:
7.5
Food and Beverage:
8.5
Overall Experience:
8
F
federico
•
solo_traveller
•
mx
10
2026-10-28
•
via Nuitee
M
Monique
•
family_with_children
•
us
2
2026-10-27
•
via Nuitee
G
Gonzalez
•
family_with_children
•
us
10
Pros:
Buen servicio, personal super amable y todo esta tal como se describe en la Website.
2026-10-26
•
via Nuitee
S
Steven Alexander
•
solo_traveller
•
do
8
2026-10-16
•
via Nuitee
A
Alister
•
couple
•
my
8
2026-10-16
•
via Nuitee
E
Esbeydi
•
solo_traveller
•
mx
10
Pros:
La habitación era muy limpia y comoda
2026-10-10
•
via Nuitee
C
Cantu
•
solo_traveller
•
mx
6
solo para dormir por la ubicacion
Pros:
la ubicación
Cons:
El confort general
2026-10-09
•
via Nuitee
C
Castillon
•
couple
•
mx
8
Pros:
Breakfast was excellent 👌
Cons:
Room felt a bit muggy
2026-10-09
•
via Nuitee
G
G. Cruz
•
solo_traveller
•
mx
10
Pros:
La comodidad de las instalaciones.
Cons:
Todo fue excelente.
2026-10-08
•
via Nuitee
W
Walter
•
couple
•
mx
8
2026-10-07
•
via Nuitee
V
Volker
•
solo_traveller
•
de
8
2026-09-18
•
via Nuitee
F
Frank
•
couple
•
us
8
Pros:
Clean
Cons:
Only one towel for a king room.
2026-09-14
•
via Nuitee
A
Ana
•
family_with_children
•
mx
5
Pros:
Good breakfast and shuttle to the airport available.
Cons:
A musty smell of the room and pathways. A continuous noise coming from the a/c or minibar all night.
2026-09-14
•
via Nuitee
J
Jose
•
family_with_children
•
mx
10
Great place to stay
Pros:
Great service
Cons:
Everything was ok
2026-09-09
•
via Nuitee
D
Doris
•
solo_traveller
•
mx
10
Pros:
Habitación muy limpia
Cons:
Desayuno podría mejorar
2026-09-06
•
via Nuitee
H
Hugo
•
solo_traveller
•
us
1
Pros:
Nada
Cons:
El trato del personal
2026-09-01
•
via Nuitee
M
Martín
•
solo_traveller
•
mx
6
Pros:
La alberca
Cons:
El agua estaba demasiado caliente y el aire acondicionado es muy ruidoso.
2026-08-31
•
via Nuitee
A
Armando
•
solo_traveller
•
ni
9
2026-08-31
•
via Nuitee
F
FEDERICO
•
solo_traveller
•
mx
9
2026-08-26
•
via Nuitee
R
RAMON
•
solo_traveller
•
es
10
2026-08-25
•
via Nuitee
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