Hilton Garden Inn Orlando Lake Buena Vista

Hotels
•
Hilton Garden Inn
7.5 (987 reviews)
11400 Marbella Palm Court , Orlando , US

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Heating
See all facilities

Review Highlights

Pros:
Location
Cleanliness
Cons:
Service
Room Quality
Cleanliness

Categories

Cleanliness
6.81
Multiple complaints about dirty linens and shower. Cleanliness did not meet expectations.
Service
5.78
Terrible service experiences, especially with reservation issues and lack of assistance.
Location
10
Great location consistently mentioned in reviews.
Room Quality
6.27
Several quality issues including maintenance problems and broken amenities.
Amenities
7.8
Amenities were mentioned but not particularly praised.
Value for Money
7.26
Concerns raised regarding parking fees and general value.
Food and Beverage
7.31
Average feedback on food, with some positive notes but also some complaints about service.
Overall Experience
8.8
Mixed feelings overall, with some high points and significant low points.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:24

Property Description

Convenient Location and Theme Park Shuttle Service

Located in Orlando, Florida, the Hilton Garden Inn Orlando Lake Buena Vista offers a prime spot just 1 mile from Walt Disney World. With a convenient transfer service to nearby theme parks, your magical adventure awaits just moments away.

On-Site Dining and Relaxation Amenities

Indulge in delicious meals at the Great American Grill restaurant, grab a drink at the bar, or lounge by the outdoor pool with a refreshing beverage from the tiki bar. Every room is equipped with a microwave, refrigerator, and coffee-making facilities for your convenience.

Business and Leisure Facilities

Whether you're here for work or play, take advantage of the business center, meeting facilities, and concierge services available. Enjoy easy access to the Orange County Convention Center and top attractions like Discovery Cove and Aquatica, all within a short drive.

Book your stay at Hilton Garden Inn Orlando Lake Buena Vista for a perfect blend of comfort and convenience.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MCO

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: Yes
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.5
Based on 987 reviews
Cleanliness: 6.81
Service: 5.78
Location: 10
Room Quality: 6.27
Amenities: 7.8
Value for Money: 7.26
Food and Beverage: 7.31
Overall Experience: 8.8
P
Patricia • solo_traveller • ve
2
Terrible
Pros:

La ubicación

Cons:

El hotel no tenía aire acondicionado en los pisos ni en el ascensor, no tenía lobby porque esta en plena remodelacion, había mucho escándalo por la construcción, adicional que te cobran 27$ diario de estacionamiento y en la página en ningún lado mencionan eso.

Pague por 2 noches para poder hacer checkin temprano y cuando llegue tenía mi reserva cancelada, la chica del front desk simplemente se desentendió y me dejo ahí que esperara por El manager.

2026-09-17 • via Nuitee
G
Ginelis • solo_traveller • us
8
Todo bien, lo único que tuve mala experiencia en el bufet de desayuno ya que deseaba llevarme el desayuno para comérmelo
2026-09-14 • via Nuitee
E
Elizabeth • couple • us
1
2026-09-14 • via Nuitee
E
Evelyn • extended_group • us
1
Deceptive
Pros:

Was unable to stay. Hotel was not in conditions to receive guests. Awful experience. Was told initially that all would be ok after 4 and it was worse than before. I have pictures. Do not charge me for a deceptive promotion.

Cons:

I was unable to stay at the property and had to book elsewhere. This property was under construction and the facilities were unavailable (I have pictures). Reception was covered and the front was completely closed out. Was told that to go to the pool to go around the property to get to it. Had to leave.

2026-09-13 • via Nuitee
E
Edward • solo_traveller • do
10
Pros:

Amabilidad del personal e instalación

2026-09-11 • via Nuitee
A
Aleyda • solo_traveller • us
10
2026-09-07 • via Nuitee
R
Ramakrishnan • solo_traveller • us
7
Pros:

Nice ambience

Cons:

Had to pay $27 per day for parking. Breakfast NOT included, which I thought was mentioned on Booking .Com.

2026-09-06 • via Nuitee
L
Lucas • solo_traveller • us
5
Pros:

People were nice and their breakfast was really decent for what it was there was no bugs so that was a plus and it was clean and it smelled good

Cons:

That we had to pay additional $40 for parking

2026-09-05 • via Nuitee
B
Beverly • solo_traveller • us
9
Pros:

Staff was very pleasant 😊 and it is very close to Disney

2026-08-31 • via Nuitee
E
Elliott • solo_traveller • us
10
2026-08-31 • via Nuitee
L
Lernecca • family_with_children • us
8
2026-08-23 • via Nuitee
T
Theresa • couple • us
10
Wonderful
Pros:

Very comfortable

Cons:

Nnothing

2026-08-20 • via Nuitee
A
Anthony • couple • us
7
2026-08-18 • via Nuitee
M
Melissa • solo_traveller • us
9
Front deal staff are great !
Pros:

The staff was amazing friendly and genuine
The room was comfortable and floor was quiet did not like paying for parking but I understand and the price was reasonable
Definetly plan on staying there again on my next visit

2026-08-17 • via Nuitee
9
998juliannal • Family
10
Exceptional Experience!
Pros:

I had an absolutely wonderful experience at this hotel. The cleanliness throughout the property was outstanding, and it was clear that the staff takes great pride in maintaining a welcoming and comfortable environment. Everything felt fresh, spotless, and well cared for.

What really made the stay special was the attentiveness and friendliness of the staff. Everyone was warm, professional, and genuinely committed to making guests feel valued.

A special shout-out to Roberta in the dining section, who provided truly exceptional service. She was friendly, attentive, and made sure everything was taken care of with a smile. Her kindness and attention to detail really stood out and added an extra touch to an already fantastic experience.

Overall, this hotel exceeded my expectations. The cleanliness, attentive staff, and genuine hospitality made for a memorable stay. I would absolutely recommend this hotel and look forward to returning!

2026-08-15 • via Tripadvisor
J
Jocelyn • solo_traveller • us
8
2026-08-11 • via Nuitee
M
Maria • solo_traveller • us
3
Pros:

Great location

Cons:

Very disappointing experience. The hotel was under renovation, the elevator was extremely dirty and looked like something out of a horror movie, and I could hear constant hammering from my room. I paid for breakfast, but the staff told me I couldn’t have it without even checking my reservation first. On top of that, I wasn’t allowed to take my breakfast back to my room. Definitely not the experience I expected.

2026-08-10 • via Nuitee
L
Leonardo • couple • br
7
Great location. Carpet needs a severe cleaning.
Pros:

Amazing location. 10-15 min far from Disney Parks. 7 min from Disney Springs. Close to everything one may need.

Cons:

Room carpet was super dirty. Staff should regularly clean the carpet.

2026-08-09 • via Nuitee
N
Navigate665861 • Family
6
Just ok
Pros:

Clean and comfortable, no conditioner left in bottle. No hairdryer. Coffee maker did not work. It served our purpose for being close to airport after a late flight

2026-08-08 • via Tripadvisor
N
Naturally Real • couple • us
10
2026-08-08 • via Nuitee