Cocoon at The International Inn

Hotels
Independent
7.6 (4105 reviews)
4 South Hunter St off Hardman St, Liverpool, England, L1 9JG , Liverpool , GB

Facilities

Arcade/game room
Free WiFi
24-hour front desk
Luggage storage
Elevator
Television in common areas
Arcade/game room
Safe-deposit box at front desk
Smoke-free property
Tours/ticket assistance

Review Highlights

Pros:
Friendly staff
Excellent location
Affordable price
Cons:
Poor cleanliness
Inadequate room quality
Limited amenities

Categories

Cleanliness
5.49
Multiple reviews highlighted issues with cleanliness, including dirty bedsheets and bathrooms.
Service
8.96
The staff were described as friendly and helpful, with prompt responses to issues.
Location
9.5
Excellent location mentioned in several reviews, very convenient for access.
Room Quality
6.95
Some rooms were claustrophobic and had issues like no windows, affecting overall quality.
Amenities
6.48
Limited amenities mentioned, with issues like inaccessible heater controls and lack of basic items.
Value for Money
7.44
Mixed feedback on value; good location but poor room quality and cleanliness impacted perception.
Food and Beverage
8.49
No specific comments on food, assumed standard for hotel tier.
Overall Experience
7.46
Overall, reviews indicate an average experience with good location but significant concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 17:32

Property Description

Convenient Amenities
Enjoy complimentary wireless internet access, an arcade/game room, and a common area TV.

Room Features
Relax in one of our 32 guestrooms with LCD televisions and room service at your fingertips.

Central Location
Stay at the heart of Liverpool, just a short walk from Liverpool ONE and the Liverpool Empire Theatre.

A stay at Cocoon at The International Inn immerses you in the vibrant sights and sounds of Liverpool – book now to experience the city in comfort.

Important information:

  • One child 4 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • Alcohol is not served at this property.
  • Contactless check-out is available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LPL

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

See all policies

Location

Guest Reviews

7.6
Based on 4105 reviews
Cleanliness: 5.49
Service: 8.96
Location: 9.5
Room Quality: 6.95
Amenities: 6.48
Value for Money: 7.44
Food and Beverage: 8.49
Overall Experience: 7.46
D
Dave solo_traveller gb
10
Perfect for a short stay to Liverpool, clean rooms, friendly staff and amazing value. I ended up staying longer and will
Pros:

Close walking distance from main area

Cons:

Was a little stuffy but it was 30 degree outside so this was hardly a major issue

2026-07-11 via Nuitee
M
Marilen solo_traveller ar
6
The price is good for its value, I wouldn’t pay more and I wouldn’t spend more than a night. Common areas are not nice e
Pros:

The location is good, 2 minutes from bus stop to the airport and 15 minutes walk to Central Station.

Cons:

Bathrooms were always dirty, no matter what time. It seemed they weren’t cleaning them every day. I found a bug in the bed.

2026-07-11 via Nuitee
A
Andrew solo_traveller gb
10
2026-07-11 via Nuitee
M
Mario family_with_children gb
1
2026-07-11 via Nuitee
B
Bongani solo_traveller gb
10
My stay was more than excellent , helpful staff and facilities are excellent
Pros:

Only one word can describe the experience (Awesome)

Cons:

Nothing I disliked

2026-07-10 via Nuitee
M
Morselli solo_traveller it
10
Pros:

Ero già stata in questa struttura tanti anni. La straconsiglio perché è veramente economica, pulita, funzionale ed accogliente. Abbiamo pagato pochissimo per una camera con bagno privato e la possibilità di usare la cucina pulitissima e con tanti accessori. Le ragazze della reception sono carinissime e danno molte informazioni. Liverpool è la città del mio cuore e lo sarà sempre.Ci tornerò di sicuro!!!❤️❤️❤️❤️

2026-07-10 via Nuitee
M
Michael extended_group gb
10
Brilliant stay. Good location and value for money
Pros:

Property was clean and staff were very friendly had a room without windows and had a brilliant night sleep, really would recommend this property it was great value for money.

Cons:

Nothing

2026-07-09 via Nuitee
M
Marina solo_traveller es
6
Buena experiencia en general
Pros:

La ubicación era buena y la habitación en la que me alojé tenia baño privado y eso fue una grata sorpresa.

Cons:

Las camas no tenían cortina ya que me alojaron en una habitación de 4 camas individuales. A lo mejor fue fallo mio por no leer bien pero en las fotos no aparecía ninguna habitación con camas sin cortina. Esto fue una decepción ya que elegí este alojamiento precisamente por la privacidad que ofrecen estas cortinas.

2026-07-09 via Nuitee
J
Jade solo_traveller au
6
Pros:

convenient location

Cons:

mould on roof of bathroom, and beds so squeaky they’d wake up the room when moving

2026-07-09 via Nuitee
T
Tzu-Sung solo_traveller tw
9
在這裡住了四天,位置很好,有電梯、員工友善,性價比高,很推薦
Pros:

位置很棒,離Liverpool lime street station步行約15分鐘,門口就有巴士站

Cons:

廁所有些味道

2026-07-09 via Nuitee
X
Xu solo_traveller cn
1
Cons:

入住登记时要求提供我的信用卡号码,我问我住宿钱已在booking平台上付了为何要告诉号码,他说有规定万一我损坏物品要赔偿,我写了号码给他,他说不行,一定要看卡号,然后我用手遮挡住cvv号码,他说cvv也要看,我说不行,我可以付抵押金,给了50镑,也不给任何收据。退房时要回了押金,但回国后连续二次告知信用卡刷卡消费是否是我本人,我及时阻止了信用卡付费行为,才没有损失。

2026-07-08 via Nuitee
I
Ilaria Giovanelli solo_traveller it
7
Pros:

Common area ,kitchen with free tea and coffee. Position. Good price. It's ok for 1-2 nights

Cons:

The staff Is not particorlary welcoming

2026-07-08 via Nuitee
K
kelvin solo_traveller gb
8
2026-07-08 via Nuitee
L
Leandro solo_traveller br
7
2026-07-08 via Nuitee
K
kelvin solo_traveller gb
8
2026-07-08 via Nuitee
T
T. M. solo_traveller it
5
Pros:

Lage zentral,, direkt um die Ecke der ausgebombten Kirche. Nettes Personal

Cons:

Oft starker Essensgeruch auf Zimmerflur, da Küchen-Essraum kein Fenster oder guten Abzug hat.
Komische Atmosphäre, da sehr viele ältere obdachlos erscheinende Gäste, mit viel Gepäck Langzeit im Hostel "wohnen" und nicht nur dort übernachten. Gitter-Kästen für Stauraum (Gepäck) unter den Betten nicht praktisch, da man Bett erst komplett anheben muss, um es herauszuziehen um an sein Gepäck zu kommen.

2026-07-07 via Nuitee
W
William solo_traveller ie
8
Solid Choice
Pros:

Centrally located. Powerful, easy-to-operate shower. Large, comfortable bed.

Cons:

Piped AC, which can't be deactivated. A little noisy in the evening. Requires credit card CVC, which is a little disconcerting.

2026-07-07 via Nuitee
A
andreas solo_traveller de
5
Pros:

Klapprad wurde problemlos in der Gepäckkammer untergebracht.

Cons:

Klebrige Küche.

2026-07-07 via Nuitee
B
Brown solo_traveller gb
7
Pros:

The location

Cons:

No windows

2026-07-07 via Nuitee
T
Tina solo_traveller gb
10
2026-07-07 via Nuitee