Imperial Hotel

Hotels
Classic British Hotels
8.8 (2686 reviews)
Vaughan Street, The Promenade , Llandudno , gb

Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Swimming pool
Restaurant
Room service
Terrace
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Great breakfast
Lovely location
Clean rooms
Cons:
Cold breakfast
Limited TV channels
Accessing heating was an issue

Categories

Cleanliness
8.61
Rooms were spotless and smelt clean. Standard quality for this hotel tier.
Service
9.08
Staff were friendly, helpful, and professional, making for a positive experience.
Location
9.12
Lovely location with a sea view, contributing to a delightful stay.
Room Quality
8.57
Rooms were clean, comfortable, and well-appointed, indicative of quality.
Amenities
8.8
Spa and breakfast options available, though some improvements needed in facilities.
Value for Money
8.56
Some guests found better rates available elsewhere, affecting perceived value.
Food and Beverage
8.81
Breakfast was highly praised but had some inconsistencies in service.
Overall Experience
8.88
Overall stay was enjoyable with some minor issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 08:42

Property Description

Victorian Charm and Sea Views
Located on Llandudno's promenade, the Imperial Hotel offers stunning views of Llandudno Bay from many of its Victorian-style rooms.

Award-Winning Dining and Leisure Facilities
Indulge in the culinary delights at Chantrey’s Restaurant or enjoy a casual meal at The Terrace. Unwind at the leisure club with a swimming pool, gym, sauna, and spa bath.

Convenient Location and Family-Friendly Amenities
With free Wi-Fi, limited on-site parking, and proximity to Llandudno's attractions, including the town centre and the beach, the Imperial Hotel caters to both leisure and business travelers. Plus, children can have a blast at the swimming pool until early evening.

Book now to experience a perfect blend of Victorian elegance and modern comforts at the Imperial Hotel in Llandudno.

Important information:

The only animals the hotel accepts are guide dogs.

There is some free parking available on site. However, this is on a first-come, first-served basis.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MAN

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an existing bed.
    Children from 2 years old to 17 years old stay for £30 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 2686 reviews
Cleanliness: 8.61
Service: 9.08
Location: 9.12
Room Quality: 8.57
Amenities: 8.8
Value for Money: 8.56
Food and Beverage: 8.81
Overall Experience: 8.88
P
Priya solo_traveller gb
8
Pros:

Large room, friendly staff in restaurant, lovely breakfast

Cons:

The bathroom is a bit dated, no hand shower, a bit cold in the room. Some parts of the hotel need modernization

2026-06-13 via Nuitee
J
Joana solo_traveller pt
8
Pros:

Localização; vista da sala do pequeno almoço; decoração

2026-06-12 via Nuitee
H
howard solo_traveller gb
9
2026-06-12 via Nuitee
J
Joana couple pt
8
2026-06-12 via Nuitee
L
Lynda solo_traveller gb
5
Pros:

I love the Hotel the staff the food

Cons:

Unfortunately I had are room not up to Imperial standard as know them to be and had to report my views on check out they were very pleasant and agreed to see to the complaint

2026-06-11 via Nuitee
F
fiona couple gb
9
Excellent location and great welcome from the staff. Busy and popular with great views at the front.
Pros:

Fabulous location and superb staff, friendly and helpful. Nicely busy so a good buzz about the place even midweek off season. Good choice of menu options including daily specials all served with a smile. Comfortable room with a large bathroom. Good breakfast buffet or menu options for things like kippers, haddock or smoked salmon. Filter coffee as well as a bean to cup machine. Great view from the terrace.

Cons:

Decor is a little tired especially in our room. Food and drink quite pricey but decent choices. No usb ports anywhere in the hotel! Pool is a bit more functional than fun.

2026-06-10 via Nuitee
M
Marie extended_group gb
10
We really enjoyed our stay and would definitely come back
Pros:

Breakfast was excellent. All the staff were polite and pleasant. Rooms clean and tidy.

Cons:

No complaints

2026-06-10 via Nuitee
D
Dee solo_traveller gb
10
Home from home.
Pros:

Breakfast v good allowing for gluten free diet.

2026-06-10 via Nuitee
C
CATHERINE solo_traveller gb
7
Pros:

Central location. Excellent breakfast. Reasonable priced drinks

Cons:

Had to ask for heating to be put on .. rooms are individually heated as thermostat is set low.

2026-06-10 via Nuitee
J
jeanne couple gb
8
We had a lovely time, weather was really good and we would use the hotel again but only book a standard room
Pros:

Food was excellent and very attentive.

Cons:

We had a premier room which was large with lovely view of the pier and beach, but i thought it was very expensive because the bed was veryun confortable the curtain was riipped and also one of the chairs
I thought in general the overall look needed a bit of a upgrade.

2026-06-09 via Nuitee
G
Gina couple gb
8
2026-06-08 via Nuitee
E
Edwards couple gb
9
Good service and food. We changed rooms to a twin
Pros:

Excellent breakfast

Cons:

Double room was very small bed also small

2026-06-08 via Nuitee
R
Robert couple gb
10
Perfect treat for us
Pros:

Bar staff absolutely highly proffessional
They were friendly highly experienced in customer care really were outstanding
The hotel was amazing our room 516 absolutely exceeded expectations just wish we had stayed longer but it was a treat .
We will return cannot fault the hotel staff and facilities we loved it thank you

Cons:

It was all good

2026-06-07 via Nuitee
B
Brian solo_traveller gb
8
Very good will book again.
Pros:

Room and restaraunt

Cons:

Very small car park

2026-06-07 via Nuitee
P
Paul solo_traveller gb
10
Fantastic stay, couldn’t rate it it any higher, just loved the place
Pros:

Superb from start to finish, every member of staff so polite and attentive, facilities are fantastic and have re-booked to come again later this year

Cons:

The only disappointment was that we hadn’t discovered this hotel any sooner as been coming to Llandudno for several years

2026-06-07 via Nuitee
T
Tinaj solo_traveller gb
9
Pros:

Everything location, staff,food,and facilities

Cons:

Having to leave

2026-06-06 via Nuitee
L
Linda couple gb
10
2026-06-05 via Nuitee
S
Susan solo_traveller gb
10
2026-06-04 via Nuitee
S
shirley solo_traveller gb
5
Pros:

Location of hotel very convenient close to train station, town shops and promenade.

Cons:

Over bath shower with rubber slip mat in the bath. If the mat is not secure it slips about. My friend slipped and cut his ear on the shower fitting.
I had a frightening experience when a man tried my door at 4.20 am. I dived out of bed and looked through the spy glass... he was stood there in his underpants. He went away and came back 5 minutes later. Very scary for a woman on her own. This was reported to the hotel.

2026-06-03 via Nuitee
V
Velda couple gb
10
Lovely hotel no cpmplaints
Pros:

Exelent.lovely well cooked breakfast.

Cons:

Car parking

2026-06-02 via Nuitee