Imperial Hotel

Hotels
Classic British Hotels
8.8 (2778 reviews)
Vaughan Street, The Promenade , Llandudno , gb

Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Great breakfast
Lovely location
Clean rooms
Cons:
Cold breakfast
Limited TV channels
Accessing heating was an issue

Categories

Cleanliness
8.61
Rooms were spotless and smelt clean. Standard quality for this hotel tier.
Service
9.08
Staff were friendly, helpful, and professional, making for a positive experience.
Location
9.12
Lovely location with a sea view, contributing to a delightful stay.
Room Quality
8.57
Rooms were clean, comfortable, and well-appointed, indicative of quality.
Amenities
8.8
Spa and breakfast options available, though some improvements needed in facilities.
Value for Money
8.56
Some guests found better rates available elsewhere, affecting perceived value.
Food and Beverage
8.81
Breakfast was highly praised but had some inconsistencies in service.
Overall Experience
8.88
Overall stay was enjoyable with some minor issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 08:42

Property Description

Victorian Charm and Sea Views
Located on Llandudno's promenade, the Imperial Hotel offers stunning views of Llandudno Bay from many of its Victorian-style rooms.

Award-Winning Dining and Leisure Facilities
Indulge in the culinary delights at Chantrey’s Restaurant or enjoy a casual meal at The Terrace. Unwind at the leisure club with a swimming pool, gym, sauna, and spa bath.

Convenient Location and Family-Friendly Amenities
With free Wi-Fi, limited on-site parking, and proximity to Llandudno's attractions, including the town centre and the beach, the Imperial Hotel caters to both leisure and business travelers. Plus, children can have a blast at the swimming pool until early evening.

Book now to experience a perfect blend of Victorian elegance and modern comforts at the Imperial Hotel in Llandudno.

Important information:

The only animals the hotel accepts are guide dogs.

There is some free parking available on site. However, this is on a first-come, first-served basis.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MAN

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an existing bed.
    Children from 2 years old to 17 years old stay for £30 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 2778 reviews
Cleanliness: 8.61
Service: 9.08
Location: 9.12
Room Quality: 8.57
Amenities: 8.8
Value for Money: 8.56
Food and Beverage: 8.81
Overall Experience: 8.88
D
david solo_traveller gb
10
2026-07-25 via Nuitee
P
Pamela solo_traveller gb
9
2026-07-24 via Nuitee
J
Jennifer solo_traveller gb
10
2026-07-24 via Nuitee
P
Paul13Harris couple gb
10
We will be returning
Pros:

We come regularly and love the breakfasts.

2026-07-24 via Nuitee
C
Caz solo_traveller gb
9
Luxury at the Seaside
Pros:

Clean, bright and luxury
Piano player and Harp player on different evenings.
Bar staff were young but helpful amd happy.
Reception staff efficient , helpful and went out of their way for my requests.

Cons:

Nothing

2026-07-24 via Nuitee
S
Stephen solo_traveller gb
9
Pros:

Very good hotel

2026-07-24 via Nuitee
J
Jan couple ie
9
Pros:

Excellent location with very friendly staff

2026-07-24 via Nuitee
S
S solo_traveller gb
8
2026-07-23 via Nuitee
D
David Neil solo_traveller gb
8
Traditional comfort on seafront
Pros:

Lovely traditional seaside hotel. Good location. Parking. Friendly helpful staff.

Cons:

A little faded in places. Seaview room, but only from balcony.

2026-07-22 via Nuitee
F
Foley couple gb
7
2026-07-21 via Nuitee
J
John couple gb
10
A extremely enjoyable short break
Pros:

Upon arrival the staff were very friendly and polite. The dining area was a nice big room and we could sit wherever we liked. The breakfast was a buffet style breakfast and there was everything you could ask for available. There was a nice variety of cooked food , bacon, egg, sausage, beans scrambled egg, tomatoes black pudding fried eggs mushrooms. You could also choose from a menu if you wanted something different but had to pay extra for his. The toasting machine was excellent and the bread was very nice. There was also a drinks machine which provided different types of coffees and hot chocolate.
The dinner was also just as good. There were three menus to choose from so you could always choose something good for dinner. If you had any wine left over they would save it for you for next day. All in all we couldn't fault it.

Cons:

The only fault we could find was the bar drinks. They didn't have any bitter. It was all mostly lager which I don't like. They did have Guinness but it wasn't very good. My suggestion for them would be is to have a small selection of bitters in cans to choose from, hence everyones happy.
Other than that our stay at the imperial was great and won't hesitate to go back.
Remember to take your swim wear the pool is excellent.

2026-07-21 via Nuitee
C
Claus couple dk
10
Rigtig godt strandhotel
Pros:

Rigtig dejligt hotel på strandpromenaden, tæt ved banegården, centrum og pieren. Venligt og imødekommende personale. Rigtig god aftensmad og morgenbuffet. Vi havde et dejligt værelse med balkon med udsigt til hele strandpromenaden.

2026-07-21 via Nuitee
M
maloney solo_traveller gb
10
Pros:

Loved location,and right next to train station if u dont drive,breakfast amazing

Cons:

Was nothing really in didn't like,but u can night enterment would be good

2026-07-20 via Nuitee
W
Wright solo_traveller gb
10
Pros:

Size of room and bath. Felt like victorian luxury

Cons:

Nothing. Maybe more milk and maybe a hot chocolate

2026-07-20 via Nuitee
M
marc family_with_children ca
9
2026-07-20 via Nuitee
C
Cathrine couple gb
9
2026-07-20 via Nuitee
J
Jean bryan solo_traveller gb
10
Pros:

I have stayex there before my husband fell in the bathroom a they couldnt have done more for me

Cons:

I was at the back this time

2026-07-20 via Nuitee
J
Janet extended_group gb
8
Pros:

customer service
room size
clean
lovely traditional

2026-07-20 via Nuitee
N
Nicole extended_group gb
7
We had a lovely time but breakfast was a bit of a disappointment.
Pros:

Location, rooms, spa, area downstairs

Cons:

We just thought the breakfast was a bit of disappointment. Not a good choice of fruit and main breakfast only just warm enough. We had to get our own cups of tea too. I only say this as I recently stopped at another hotel in Llandudno and their breakfast was a more pleasant experience as regards service and choices of fruit.

2026-07-19 via Nuitee
P
Pauline extended_group gb
7
Pros:

Location of hotel and the room were really good, room was exceptionally clean.

Cons:

Didn't like the self-service breakfast; food wasn't very warm.

2026-07-19 via Nuitee