Imperial Hotel

Hotels
•
Classic British Hotels
8.8 (2645 reviews)
Vaughan Street, The Promenade , Llandudno , gb

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Swimming pool
Restaurant
Room service
Terrace
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Great breakfast
Lovely location
Clean rooms
Cons:
Cold breakfast
Limited TV channels
Accessing heating was an issue

Categories

Cleanliness
8.61
Rooms were spotless and smelt clean. Standard quality for this hotel tier.
Service
9.08
Staff were friendly, helpful, and professional, making for a positive experience.
Location
9.12
Lovely location with a sea view, contributing to a delightful stay.
Room Quality
8.57
Rooms were clean, comfortable, and well-appointed, indicative of quality.
Amenities
8.8
Spa and breakfast options available, though some improvements needed in facilities.
Value for Money
8.56
Some guests found better rates available elsewhere, affecting perceived value.
Food and Beverage
8.81
Breakfast was highly praised but had some inconsistencies in service.
Overall Experience
8.88
Overall stay was enjoyable with some minor issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 08:42

Property Description

Victorian Charm and Sea Views
Located on Llandudno's promenade, the Imperial Hotel offers stunning views of Llandudno Bay from many of its Victorian-style rooms.

Award-Winning Dining and Leisure Facilities
Indulge in the culinary delights at Chantrey’s Restaurant or enjoy a casual meal at The Terrace. Unwind at the leisure club with a swimming pool, gym, sauna, and spa bath.

Convenient Location and Family-Friendly Amenities
With free Wi-Fi, limited on-site parking, and proximity to Llandudno's attractions, including the town centre and the beach, the Imperial Hotel caters to both leisure and business travelers. Plus, children can have a blast at the swimming pool until early evening.

Book now to experience a perfect blend of Victorian elegance and modern comforts at the Imperial Hotel in Llandudno.

Important information:

The only animals the hotel accepts are guide dogs.

There is some free parking available on site. However, this is on a first-come, first-served basis.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MAN

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an existing bed.
    Children from 2 years old to 17 years old stay for £30 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 2645 reviews
Cleanliness: 8.61
Service: 9.08
Location: 9.12
Room Quality: 8.57
Amenities: 8.8
Value for Money: 8.56
Food and Beverage: 8.81
Overall Experience: 8.88
K
Karen • couple • gb
8
2026-05-30 • via Nuitee
J
Joyce • solo_traveller • gb
9
Pros:

Hotel central for everything, all staff helpfull & friendly, Breakfast was good, plenty to help yourself with, to start your day ..

2026-05-30 • via Nuitee
J
Jacqueline • family_with_children • gb
10
2026-05-29 • via Nuitee
B
Bernadette • couple • gb
8
Disappointed
Pros:

We always stay in this hotel as it’s very good

Cons:

There’s not as much choice at breakfast as there used to be a bit disappointed under new management

2026-05-29 • via Nuitee
D
David • couple • gb
5
Enjoyed our stay a bit expensive for the quality of stay.
Pros:

Breakfast was excellant.

Cons:

The hotel looked tired. A good lick of paint and updating (no phone/Computer charging points in bedroom or lounge)
TV didnt work on several occasions where we had to phone reception to override.

2026-05-29 • via Nuitee
M
Michael • couple • us
1
Bad everything was bad
Pros:

Ok

Cons:

Tv didn’t work, room was too hot No a/c
Blood on bed cover.
Parking non existent
Terrible experience

2026-05-29 • via Nuitee
J
Jones • solo_traveller • gb
9
Fantastic, would stay again
Pros:

The room was really clean and spacious and a large bathroom. The location was perfect, 5 minute walk to train station and straight out onto the promenade. We had some drinks and nibbles in the terrace bar which had a great view of the sea and pier. We made great use of the pool which was brilliant during the heatwave. Staff were very friendly and professional. Would stay again.

Cons:

Nothing negative to report. The room was quite warm due to the weather but they did bring me a fan very quickly after I asked at reception.

2026-05-28 • via Nuitee
R
Ru • solo_traveller • gb
8
整体还不错，游泳池非常棒
Pros:

位置很好，过马路就是海边

Cons:

天气热的时候，房间里太闷了，也许是赶上这几天天气实在是太好了。另外，早餐的种类再多一些就好了

2026-05-28 • via Nuitee
M
Michelle • couple • gb
10
Great helpful staff superb restaurant food and service
Pros:

Really beautiful hotel great pool & staff

Cons:

Everything

2026-05-28 • via Nuitee
R
Raymond • solo_traveller • gb
9
Pros:

Pool breakfast evening entertainment especially.Harp player

Cons:

Would have liked a sea view

2026-05-27 • via Nuitee
I
Ian • family_with_children • gb
10
2026-05-27 • via Nuitee
A
Andrea • solo_traveller • gb
10
2026-05-27 • via Nuitee
C
Clive • family_with_children • gb
10
Wonderful
Pros:

Hotel was very good location excellent breakfast was good

2026-05-27 • via Nuitee
W
Walter • couple • us
9
2026-05-26 • via Nuitee
S
Sumanth • couple • be
10
2026-05-26 • via Nuitee
L
Lily • couple • gb
10
Fantastic Stay
Pros:

Location, soft piano music in the lounge in the evening, beautiful reception area with nice sofas/pillows, chandeliers, roses grown in small pots . All these lovely thoughtful touches make your stay welcome and at ease. Our room was spotless. Bathroom was spacious. There are 2 lifts in the hotel. Receptionists were very helpful and polite. Swimming pool and Jacuzzi was clean and well maintained. Breakfast was delicious, served quickly, well staffed for a weekend. I loved the option to order a chef prepared hot meal. The hotel is very well looked after, thank you the management team. Well catered too, evening meal was delicious. I loved that you created a terrace menu for a specific date. It was easy to choose from and served very quickly. A perfect stay for us.

Cons:

Nothing to complain about.

2026-05-26 • via Nuitee
M
Malathi • extended_group • us
1
Worse hotel ever
Pros:

The location

Cons:

The staff at the reception were the rudest ppl. They don’t have air condition or the basic amenities that a four star hotel provided

2026-05-26 • via Nuitee
M
Meri • family_with_children • gb
9
2026-05-26 • via Nuitee
S
Sarah • family_with_children • gb
9
It was a fantastic stay
Pros:

Staff are a credit to the hotel, friendly and always willing to help. Breakfast was lovely with lots of choice. Pool was great and my daughter loved going in it twice a day. I also really liked the music in the bar. One night was the piano and another was the harp, it was beautiful.

2026-05-26 • via Nuitee
J
Jean • solo_traveller • gb
7
Hotel is nice and friendly but 5th floor room was very basic.
Pros:

Nice friendly hotel, central location. Clean, plenty of hot water and comfortable beds.

Cons:

This stay, we were given a room on the 5th floor. This floor has been added on to the original building (you can see from the outside). Our room was small, basic and impersonal and not worth £130 a night. Low ceiling unlike previous rooms we have been in which had high ceilings and were very spacious. Our room this time was nothing like the photos on the website.

2026-05-26 • via Nuitee