The Atrium Beach Resort and Spa, an Ascend Collection Resort

Hotels
Ascend Collection
8.2 (223 reviews)
6 Billy Folly Road, Simpson Bay , Simpson Bay , SX

Facilities

Full-service spa
Boat tours nearby
Fitness facilities
Parasailing nearby
Free WiFi
Terrace
Luggage storage
Concierge service
Wheelchair accessible
Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Spacious rooms
Affordable
Cons:
Outdated facilities
Cleanliness issues
Inconsistent service

Categories

Cleanliness
7.8
Some reviews mention outdated rooms and issues with cleanliness.
Service
9.2
Numerous positive sentiments about the staff being friendly and helpful.
Location
8.9
Many reviews highlight the convenient location near restaurants and the beach.
Room Quality
7.5
Feedback indicates a mix of spacious rooms but concerns about being outdated.
Amenities
8
Comments suggest decent amenities, though some areas need improvement.
Value for Money
8
General sentiment indicates it's reasonably priced for the location and amenities.
Food and Beverage
8
No direct feedback was mentioned regarding food; assumed standard quality for this hotel tier.
Overall Experience
8.2
Most guests enjoyed their stay, highlighting the welcoming atmosphere.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 16:32

Property Description

Discover a tropical paradise at The Atrium Beach Resort and Spa, Ascend Hotel Collection, where bliss meets beachside luxury.

Unwind in Luxury: Treat yourself to our full-service spa offering rejuvenating massages, body treatments, and revitalizing facials designed to melt your stress away.

Recreational Delights: Dive into relaxation at our sparkling outdoor pool or maintain your fitness routine at our 24-hour fitness center, ensuring you can splash and sweat all day long.

Convenient Amenities: Enjoy spacious rooms equipped with full kitchens, private balconies, and complimentary wireless internet. With on-site dining options and concierge services, every detail is tailored for your comfort and convenience.

Book your stay now for a memorable getaway at The Atrium Beach Resort and Spa, Ascend Hotel Collection!

Important information:

  • Pool access available from 6:30 AM to 6:30 PM.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Cashless payment methods are available for all transactions.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: SXM

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • General

    Cashless transactions are available

  • Sustainability Certifications

    Property follows a brand or regulatory agency's sanitization guidelines Count on Us (Wyndham)

See all policies

Location

Guest Reviews

8.2
Based on 223 reviews
Cleanliness: 7.8
Service: 9.2
Location: 8.9
Room Quality: 7.5
Amenities: 8
Value for Money: 8
Food and Beverage: 8
Overall Experience: 8.2
P
Peter solo_traveller es
4
2026-06-20 via Nuitee
A
Akayla couple sx
10
It was good.
Pros:

The area where is located.

Cons:

The elevator

2026-06-17 via Nuitee
T
Tamirra solo_traveller us
7
2026-06-17 via Nuitee
T
Tamas couple hu
9
2026-06-11 via Nuitee
R
Romans solo_traveller ca
10
Beautiful
Pros:

Lots of good things

Cons:

Early check out at Saturday

2026-06-08 via Nuitee
B
Blake couple us
10
2026-06-06 via Nuitee
C
Caren Anne solo_traveller ph
10
Pros:

The hotel's location and the front desk were very accommodating and friendly, especially Ms. Dawn.

2026-06-03 via Nuitee
M
Marion extended_group us
10
2026-06-02 via Nuitee
J
Jayanna solo_traveller us
10
2026-05-28 via Nuitee
M
Mr & Mrs Kharel couple ai
5
It was ok looking forward to return if uplifting is done to property and location is great.
Pros:

Needs maintenance/uplifting wall paint tackie grout on floor tiles are dirty ned cleaning.
Room service can to room while we were out .I spread bed 🛌 cause I don't like untidy bed maids didn't empty trash cans.Great location 👍

The Carty's.

Cons:

All in above caption.

2026-05-28 via Nuitee
S
Sheldon solo_traveller tt
7
Pros:

Close to beach amd restaurants walking distace.Price was good.

Cons:

The checkin time is late and my bed was not comfy the matress was gone.

2026-05-27 via Nuitee
J
Josh extended_group us
5
Pros:

It was the only place available.

Cons:

It was very noisy and slept badly due to interrupted sleep. The rooms are dated.

2026-05-26 via Nuitee
S
Suverei family_with_children bq
7
2026-05-25 via Nuitee
J
Jerome extended_group bl
8
2026-05-24 via Nuitee
R
Robert couple us
10
Loved the room location and friendly staff
Pros:

Location staff

Cons:

Only 1 elevator working

2026-05-24 via Nuitee
V
van den Akker solo_traveller nl
8
2026-05-20 via Nuitee
S
Shawn solo_traveller gb
10
Pros:

The attentiveness of the staff was excellent, and the room was comfortable and clean.

Cons:

The wifi wasn't always working. The television program was limited, and no shower gel.

2026-05-20 via Nuitee
A
Albertus solo_traveller nl
8
2026-05-17 via Nuitee
B
Benjamin solo_traveller jm
9
Pros:

Yes I did enjoyed the stay. Location ideal!

2026-05-17 via Nuitee
J
Jan_POS Solo travel Port of Spain, Trinidad, Trinidad and Tobago
8
Great location at a good price!
Pros:

The hotel is well located just off the main road, Welfare Road, in Simpson Bay. It is directly opposite and adjacent to several restaurants, so you don't have to cook unless you want to. If you do opt to cook, the room is well provisioned with a large stove, fridge and microwave, pots, pans, dishes and cutlery. Market Garden supermarket is a short 3 minute walk, where you can get grocery items, toiletries, and fresh baguettes daily. The hotel is not located directly on the beach, but it does have beach access via a short walk past the pool. Overall very convenient.

2026-05-15 via Tripadvisor