Comfort Suites Suffolk - Chesapeake

Hotels
•
Comfort Suites
7.4 (800 reviews)
5409 Plummer Blvd , Suffolk , us
+1 757-337-4011

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Breakfast was fine
Room was comfortable
Friendly staff
Cons:
The hotel was dirty
Customer service issues
Outdated facilities

Categories

Cleanliness
5.48
Multiple reviews indicate the hotel was dirty, with specific mentions of issues like black mold and dirty carpets.
Service
8.45
Generally received positive comments regarding service, but some negative interactions were noted.
Location
8.99
Location was praised for being convenient and away from traffic.
Room Quality
6.44
Some rooms were comfortable, but issues such as outdated facilities and cleanliness were reported.
Amenities
6.97
Breakfast quality and limited options were mentioned; amenities were viewed as basic.
Value for Money
7.43
Customers had mixed feelings about whether the price matched the quality of their stay.
Food and Beverage
7.98
Breakfast was mentioned positively but with some limitations on options.
Overall Experience
7.45
Mixed reviews overall; while the stay met some expectations, significant issues led to dissatisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 01:29

Property Description

Premiere All-Suite Hotel at Bridgeway Commerce Park
Located near major corporations and government facilities, the Comfort Suites Near Joint Forces hotel offers a convenient and comfortable stay for business and leisure travelers alike.

Free Amenities and Delicious Breakfast
Guests can enjoy complimentary high-speed internet, local calls, coffee, and a delicious hot breakfast with a variety of options, including customizable waffles and grab-and-go bags for early risers.

Relaxation, Fitness, and Business Facilities
Unwind in the indoor pool and hot tub, stay active in the fitness room, or utilize the on-site business center and meeting facilities for work or events. The hotel also offers guest suites with convenient amenities and charging outlets for electronic devices.

Book your stay at the Comfort Suites Near Joint Forces hotel for a seamless blend of convenience and comfort during your visit to the Portsmouth area.

Important information:

You must show a valid photo ID and credit card upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ORF

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.4
Based on 800 reviews
Cleanliness: 5.48
Service: 8.45
Location: 8.99
Room Quality: 6.44
Amenities: 6.97
Value for Money: 7.43
Food and Beverage: 7.98
Overall Experience: 7.45
A
ashante • couple • us
10
2026-07-20 • via Nuitee
C
Carolyn • extended_group • us
8
It was fine.
Pros:

Everything was fine. Lady working the Breakfast was very very nice.

Cons:

I fell out of bed. My bad.

2026-07-18 • via Nuitee
J
Jabril • solo_traveller • us
7
2026-07-15 • via Nuitee
J
John • solo_traveller • us
5
All in all ,it was good ,quite, relaxing ,just what I was looking for
Pros:

I liked the location maintenance on the building & the grounds left a little to be desired,but it was ok.

Cons:

The grounds wasn’t kept up. The deck outside the pool had weeds growing up thru a crack in the concrete & up thru one of the Lounge chairs & you couldn’t open the gate because shrubbery was over grown & into the gate. I’m not complaining, just an observation.

2026-07-12 • via Nuitee
D
Debbie • solo_traveller • us
10
Accessible Holiday Stay
Pros:

Everything was exactly as expected. Pleasant staff. Clean room, pool and hot tub. My accessible room was actually wheelchair accessible and the roll in shower came with extra amenities not expected. Very pleased!

Cons:

The only negative was parking. Just not enough close parking.

2026-07-11 • via Nuitee
H
Horace • solo_traveller • us
10
2026-07-06 • via Nuitee
M
Malcolm • couple • us
6
The pillows on the bed needs to be replaced. They are so small you couldn’t get comfortable with them.
Pros:

Location was good

Cons:

It was clean around the property no problem with that

2026-07-06 • via Nuitee
S
Sharonda • couple • us
7
2026-07-04 • via Nuitee
C
Coretta • couple • us
8
2026-07-02 • via Nuitee
D
Delwende • couple • us
8
2026-06-29 • via Nuitee
A
Anita • solo_traveller • us
9
Pros:

Comfortable and convenient!

Cons:

Very few carriages to transport luggage to and from the room.

2026-06-24 • via Nuitee
K
Karl • family_with_children • us
5
It was okay but might reconsider staying again
Pros:

The pool, gym, and location

Cons:

The food, the staff, and the maintenance crew

2026-06-23 • via Nuitee
M
melissa • family_with_children • us
10
Truly a great experience. Family friendly, would definitely stay again!
Pros:

It was great, good location. Breakfast was delicious, had eggs, assorted breads and pastries, fruit, oatmeal, sausage, waffle machine etc. Kind staff with clean rooms, hotel, pool and Jacuzzi. Outside patio was so peaceful. Wonderful stay!

Cons:

Everything was great!

2026-06-22 • via Nuitee
C
Christina • couple • us
7
2026-06-17 • via Nuitee
J
Jessie • family_with_children • us
4
2026-06-14 • via Nuitee
S
Sean • solo_traveller • us
10
Pros:

Everything. My favorite hotel!

2026-06-14 • via Nuitee
R
Robert • family_with_children • us
2
Nasty place , terrible breakfast and unfriendly staff
Pros:

Ok location.

Cons:

Nasty. Large roach in our room. Worst hotel breakfast I’ve ever had. Facilities very unclean. Staff not friendly at all.

2026-06-13 • via Nuitee
K
Kiah • solo_traveller • us
9
Pros:

Breakfast was great. Am a Breakfast attendant myself. Staff was friendly. I would stay again.

Cons:

Coffee could have been better.

2026-06-05 • via Nuitee
M
Marshall • solo_traveller • us
10
Pros:

Ease of access to rooms

Cons:

Truck parking was a little bit much.. triple spots taken up

2026-06-02 • via Nuitee
T
Tanesha • family_with_children • us
8
2026-06-01 • via Nuitee