Hotel Plaza Real Suites & Apartments San Jose

Hotels
8.3 (242 reviews)
La Uruca San Jose Del Bcr 200 Sur 100 Este , San José , cr

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Room service
See all facilities

Review Highlights

Pros:
Friendly, helpful staff (multiple mentions, including specific praise for 'Erick')
Secure parking available and convenient for guests with cars
Good location for airport/city transit and easy Interbus pickup
Rooms described as spacious and generally comfortable
Many guests noted cleanliness and tidy rooms
Some guests enjoyed a hot, pleasant breakfast and nice dining area
Cons:
Inconsistent breakfast quality — several complaints about limited options, cold/greasy food
Noise from nearby highway for some rooms
Mixed room issues: very firm mattresses, drainage problems, occasional lack of hot water
Limited nearby dining options in the industrial area around the hotel
Occasional amenities gaps: no toiletries (shampoo) reported, isolated lack of TV/Internet
At least one billing/payment issue reported (double charge)

Categories

Cleanliness
8.5
Generally praised for cleanliness in several reviews ('propreté', 'muy limpias'), though a few mentions of maintenance issues (drainage, ventilation) lower the score slightly.
Service
9.3
Consistently strong positive remarks about staff (Erick, 'personal muy amable', 'personnel très sympathique'), quick communication and helpfulness justify a high score.
Location
8.1
Location praised for proximity to airport/city and safe area, convenient for transit, but several notes about limited nearby restaurants and highway noise reduce the score.
Room Quality
7.8
Rooms often described as spacious and comfortable, but repeated issues with very firm mattresses, a blocked shower drain and occasional lack of hot water/maintenance bring this down.
Amenities
8
Secure parking and shuttle/Interbus pickup are positives; negatives include occasional lack of toiletries (no shampoo), limited evening dining options, and isolated reports of no TV/Internet.
Value for Money
8
Several guests felt the hotel was reasonable for price ('convenable pour le prix'), though a few complaints about billing issues and uncompensated service lapses (no hot water) temper this score.
Food and Beverage
7.2
Highly mixed feedback: some guests enjoyed a hot, tasty breakfast, while others criticized limited choices, cold/greasy items and poor quality, leading to a below-average rating.
Overall Experience
9.5
Most reviews express a positive overall stay: helpful staff, clean and comfortable rooms, secure parking and convenience for transit. Strong overall satisfaction despite some specific issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 00:12

Property Description

Stunning Volcano Views and Leisure Facilities:
Experience breathtaking volcano views right from the cafeteria and enjoy full leisure facilities including a wellness spa and gym.

Luxurious Rooms with Modern Amenities:
Indulge in classic interiors with contemporary artwork, wooden floors, and air-conditioned rooms. Some rooms feature fully equipped kitchens, dining areas, and balconies for added comfort.

Convenient Location and Exclusive Offers:
Benefit from a 24-hour front desk, complimentary Wi-Fi and parking, and a free dental check-up at a nearby medical centre. Explore nearby shopping malls, the casino, and easily access key locations like the airport and convention centre.

Book now and elevate your stay at Hotel Plaza Real Suites & Apartments San Jose.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SJO

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.3
Based on 242 reviews
Cleanliness: 8.5
Service: 9.3
Location: 8.1
Room Quality: 7.8
Amenities: 8
Value for Money: 8
Food and Beverage: 7.2
Overall Experience: 9.5
A
ANA SOFIA • extended_group • mx
8
Agradable
2026-08-22 • via Nuitee
K
Kensy • couple • cr
10
Pros:

Muy aseado y el personal es sumamente amable nos sentimos muy bien en nuestra estancia

2026-08-21 • via Nuitee
A
Abarca • solo_traveller • cr
9
Pros:

El lugar es bonito, seguro, limpio y económico

Cons:

La distancia del estadio nacional es incorrecta, costo encontrarlo

2026-08-17 • via Nuitee
M
Matteo • family_with_children • us
4
I will not go back because to noisy. The staff was good and breakfast as well
Pros:

It was really clean

Cons:

It was really loud at night because it’s close to the highway. So much traffic and bad windows.

The place it’s ok but the noise is really hard to sleep

2026-08-17 • via Nuitee
L
Laurent • solo_traveller • fr
10
Comfortable et spacieux avec parking sécurisé
Pros:

Nous avons apprécié le confort de la chambre, la propreté, l'amabilité du personnel, le petit déjeuner et le parking sécurisé. Pour les bons marcheurs, il est possible de rejoindre le centre ville à pied en 50 minutes environ.

Cons:

Pas grand chose hormis peut être l'absence de restauration possible le soir car l'hôtel se trouve dans une zone d'activité ( garage de voitures) dépourvue de restaurants.

2026-07-22 • via Nuitee
D
David • family_with_children • cr
10
2026-07-09 • via Nuitee
M
Maria Antonieta • couple • cr
8
Buena experiencia, con mal sabor de boca
Pros:

la ubicación es genial, y la habitación, super cómoda, amplia y super equipada. Más de lo que esperábamos, estuvimos cómodos para todas las diligencias que debíamos hacer.

Cons:

Lamentablemente, el desayuno pésimo, ya que no le dan muchas opciones, casi que lo presionan a elegir una opción y llega frio relleno de grasa, y la tostada es media tostada.
Además, la "mantequilla" es margarina, entonces si se siente uno decepcionado en muchos sentidos.
Cerca del hotel, hay mucho mejores opciones para tener un desayuno decente.

2026-06-29 • via Nuitee
L
Lanza86 • solo_traveller • cr
10
2026-06-26 • via Nuitee
F
Fernanda • solo_traveller • cr
8
2026-06-14 • via Nuitee
A
Ana • solo_traveller • cr
10
Pros:

Excelente ubicación, parqueo disponible, habitaciones cómodas, desayuno delicioso y excelente trato por parte del personal.

Cons:

Nada

2026-05-22 • via Nuitee
K
Karen • solo_traveller • cr
10
Pros:

Las habitaciones y sus camas son muy cómodas

Cons:

Nuevamente la habitación que me correspondió tenía un problema en el desagüe de la ducha

2026-05-18 • via Nuitee
K
Karinne • family_with_children • br
7
Pros:

Antigo e falta manutenção

Cons:

Localização

2026-05-01 • via Nuitee
M
Marco • extended_group • cr
10
2026-04-26 • via Nuitee
P
Pamela • solo_traveller • cr
8
Pros:

Erick, on the front desk, was great resolving my questions. I believe I texted him at one point and said he was delightful.

Cons:

There were no personal care items I.e. shampoo.

2026-04-23 • via Nuitee
G
Giancarlo • extended_group • it
7
2026-04-23 • via Nuitee
H
Harry • solo_traveller • cr
4
Pros:

El tamaño de la habitación

Cons:

Es demasiado complicado ir del parque a la habitación durante la noche. Había q sortear los demás vehículos. Agacharse en algunas partes. Muy mal
No me pudieron cobrar porque no les servía el datáfono y 2 semanas después se cobraron el doble del precio

2026-04-20 • via Nuitee
C
Chinchilla • solo_traveller • cr
10
Pros:

La privacidad y la comodidad fue lo mejor, excelente servicio al cliente

Cons:

No tengo quejas, todo fue excelente

2026-04-16 • via Nuitee
C
Caverzasi • couple • ar
10
2026-04-06 • via Nuitee
J
jordan • couple • cr
10
Pros:

El lugar

Cons:

El desayuno

2026-04-02 • via Nuitee
M
Maria Jose • family_with_children • cr
9
2026-03-31 • via Nuitee