Courtyard by Marriott Portland City Center

Hotels
•
Courtyard by Marriott
7.8 (1014 reviews)
550 Southwest Oak Street , Portland , US
+1 503-505-5000

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Business center
Heating
See all facilities

Review Highlights

Pros:
Comfortable beds and plenty of pillows
Clean and spacious rooms (reported by multiple guests)
Friendly and helpful staff (specific praise for Michael)
Centrally located, well-lit, safe neighborhood with good public transport
Good value compared to other hotels
Secure elevator keycard and available parking nearby
Nice city/night views from some rooms
Cons:
No room service for some stays
No ceiling fan in bathroom and some dated carpeting
Tight parking spaces for larger cars/SUVs
Front desk sometimes disengaged or poorly trained; isolated serious safety/service incidents
Lobby cleanliness and amenity upkeep (empty coffee dispenser, limited free water)
Advertised river views not always accurate
Food items perceived as overpriced (e.g., French toast)
Pull-out bed suitable only for a child

Categories

Cleanliness
7.5
Rooms are frequently described as clean and comfortable, though some guests noted older carpeting and a lobby that could be cleaner (trash on countertops, poorly maintained tissue dispenser).
Service
8.6
Many reviews praise friendly, helpful staff and specific employees (e.g., Michael the parker); however, some guests report disengaged front desk staff, poor training, slow management response, and a severe incident denying a service dog.
Location
9
Consistently noted as centrally located, well-lit, safe, with good public transportation and close to attractions; location is a clear strength.
Room Quality
7.6
Beds are repeatedly described as comfortable and rooms as spacious, but some rooms feel dated (old carpeting, occasional misleading 'river view' listings) and the pull-out bed is poor for adults.
Amenities
6.8
Mixed amenities: positive security feature (elevator keycard), parking available across the street but often tight for larger vehicles, and notable lack of room service for some guests.
Value for Money
8.2
Frequently mentioned as a good value compared to other options in the area; guests appreciate lower rates despite some tradeoffs.
Food and Beverage
6.3
Several complaints: overpriced items (French toast), coffee dispenser often empty or uncleared, and bottled water not provided free; F&B experiences were weaker than other areas.
Overall Experience
8.4
Overall stays are positive for many guests (clean, comfortable, good staff, convenient location), though isolated serious negative incidents and a handful of recurring service/amenity issues temper the experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:22

Property Description

Modern Rooms with Artwork
The Courtyard Portland City Center offers guest rooms with modern décor and large pieces of artwork, providing a stylish and comfortable stay. Enjoy amenities such as a coffee maker, refrigerator, and iPod docking station in every room.

Convenient Facilities
Take advantage of the hotel's gym, perfect for staying active during your stay. Additionally, benefit from the 32-inch LCD TV in your room for entertainment. The full-service business center, free Wi-Fi, laundry facilities, and gift shop on-site ensure a convenient and hassle-free experience.

Nearby Attractions
Explore nearby attractions such as Washington Park, the International Rose Test Garden, Oregon Convention Center, and Museum of Science and Industry, all within a short drive from the hotel. Experience the best of Portland while staying at Courtyard Portland City Center.

Book your stay now to enjoy these fantastic amenities and attractions!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PDX

Location

Guest Reviews

7.8
Based on 1014 reviews
Cleanliness: 7.5
Service: 8.6
Location: 9
Room Quality: 7.6
Amenities: 6.8
Value for Money: 8.2
Food and Beverage: 6.3
Overall Experience: 8.4
J
Joseph • couple • us
7
Centrally located, a good value for price, no ceiling bathroom fans.
Pros:

That the bed was comfortable and there were plenty of pillows. I appreciated the parking across the street. Although of course it's very expensive, but less than some other options. The staff was a friendly and helpful.

Cons:

There was no ceiling fan in the bathroom. That is problematic and a large negative factor. Obviously if the building wasn't ducted for those there's little that can be done, but that was the main drawback and may even prevent me from going there again. The carpeting was older and not especially attractive.

2026-10-30 • via Nuitee
J
Jennifer • couple • us
10
2026-10-28 • via Nuitee
D
Diana • couple • us
8
2026-10-28 • via Nuitee
T
Taylor • extended_group • us
10
2026-10-27 • via Nuitee
S
Santiago • extended_group • us
6
2026-10-27 • via Nuitee
H
Heidi • solo_traveller • us
7
Perfect
Pros:

Really cool love seat in room

Cons:

French Toast was over priced

2026-10-24 • via Nuitee
K
Keenan • couple • us
10
2026-10-22 • via Nuitee
A
Andres • couple • us
10
2026-10-20 • via Nuitee
L
Leonard • solo_traveller • us
5
2026-10-19 • via Nuitee
S
Samantha • extended_group • us
7
2026-10-19 • via Nuitee
P
PAUL • couple • us
10
Wonderful place to stay
Pros:

Room was clean and comfortable. Service staff were courteous and friendly. Neighborhood was well lit and safe. Not much improvement needed as the place, location and parking are all satisfactory.

Cons:

Parking space needs to be a bit spacious to accommodate bigger cars or SUVs because it was a bit too tight to make any adjustments. Also need to be more lights and kept clean with enough trash bins or receptacles. Otherwise, it doesn't need a lot of improvements just minor improvement to ensure safety to us the travelers. Thank you.

2026-10-17 • via Nuitee
C
Christal • couple • us
10
2026-10-17 • via Nuitee
A
Ali Akaak • solo_traveller • om
9
2026-10-15 • via Nuitee
A
Anna • couple • us
8
2026-10-15 • via Nuitee
A
Alexis • couple • us
9
Nice stay in the heart of Portland
Pros:

The bed was comfortable and the room was spacious and clean.

Cons:

The front desk staff seemed pretty disengaged but were nice once you got their attention.

2026-10-14 • via Nuitee
A
Angel • extended_group • us
10
2026-10-14 • via Nuitee
S
Su • couple • us
7
It was a good stay for being not as expensive as the other hotels, but the lack of room service sucked.
Pros:

Center to many places! Alot of public transportation options right outside of the hotel.

Cons:

No room service for a 3 night stay. Did not really see the river even thought we selected a room for a better view.

2026-10-13 • via Nuitee
C
Castillo • family_with_children • us
10
2026-10-13 • via Nuitee
T
Travis • solo_traveller • us
10
Pros:

One of the workers named Micheal who parks the cars ect. He was very friendly, helpful, and efficient. I enjoyed my time there and had 0 issues.

Cons:

I enjoyed everything.

2026-10-12 • via Nuitee
L
Luz Irene • couple • us
10
Pros:

Exelente

Cons:

Amplio y limpio! Los que trabajan ahi todos super profecionales, te ayudan en todo y las que limpiar Los cuartos no te estan molestando que quieren limpiar, aparte de que la salida es a las 12:00 👌🏼

2026-10-12 • via Nuitee