Courtyard by Marriott Portland City Center

Hotels
•
Courtyard by Marriott
8.6 (1293 reviews)
550 Southwest Oak Street , Portland , us

listing image 1
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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Business center
Heating
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Cleanliness issues
Lack of amenities

Categories

Cleanliness
7.81
Several reviews noted issues with cleanliness, such as unclean towels and a previously dirty water system.
Service
9.28
Reviews highlighted friendly and helpful staff, particularly noting good service from Caleb at the front desk.
Location
9.32
The location was frequently praised as being close to downtown and attractions.
Room Quality
8.27
Rooms were generally clean and comfortable, though some issues were noted such as small windows and lack of amenities.
Amenities
7.8
Mixed reviews on amenities, with concerns about the lack of microwaves and water stations.
Value for Money
8.76
The price was considered reasonable by many, but there were concerns about additional fees.
Food and Beverage
8.81
Not specifically mentioned, but nearby food options were appreciated.
Overall Experience
8.78
Overall stay was described positively despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 04:05

Property Description

Modern Rooms with Artwork
The Courtyard Portland City Center offers guest rooms with modern décor and large pieces of artwork, providing a stylish and comfortable stay. Enjoy amenities such as a coffee maker, refrigerator, and iPod docking station in every room.

Convenient Facilities
Take advantage of the hotel's gym, perfect for staying active during your stay. Additionally, benefit from the 32-inch LCD TV in your room for entertainment. The full-service business center, free Wi-Fi, laundry facilities, and gift shop on-site ensure a convenient and hassle-free experience.

Nearby Attractions
Explore nearby attractions such as Washington Park, the International Rose Test Garden, Oregon Convention Center, and Museum of Science and Industry, all within a short drive from the hotel. Experience the best of Portland while staying at Courtyard Portland City Center.

Book your stay now to enjoy these fantastic amenities and attractions!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PDX

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People no matter the age stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 48 per day.

Location

Guest Reviews

8.6
Based on 1293 reviews
Cleanliness: 7.81
Service: 9.28
Location: 9.32
Room Quality: 8.27
Amenities: 7.8
Value for Money: 8.76
Food and Beverage: 8.81
Overall Experience: 8.78
I
Ivana • couple • us
10
great location and staff, expensive valet parking
Pros:

clean, spacious, convenient location

Cons:

expensive parking

2026-06-27 • via Nuitee
D
Darcy • solo_traveller • us
8
Pros:

The front staff n valet team

Cons:

Tv channel choices(lol)

2026-06-26 • via Nuitee
J
Jadalee • couple • us
10
2026-06-23 • via Nuitee
M
Matt • couple • au
8
A Comfortable hotel in a good location
Pros:

Clean, tidy, has everything we needed, comfortable bed, nice bathroom.

Cons:

The breakfast restaurant manager was surly and passive aggressive .

2026-06-23 • via Nuitee
I
Ida • solo_traveller • es
2
2026-06-23 • via Nuitee
F
Fei • solo_traveller • us
9
2026-06-22 • via Nuitee
G
Guzman • couple • us
8
2026-06-22 • via Nuitee
M
Michael • solo_traveller • us
4
Decent room but poor customer service
Pros:

Great central location close to downtown and the Pearl District. Room were clean

Cons:

Poor customer service. During my 4 night stay I asked for cleaning only 1 day and told the clerk which day. Cleaning never happened and I had to ask 3 times to get fresh towels. No ice in the ice machine for two days. I did not check on the third day nor did I report it. Always ran out in coffee and cream in the morning. Asked a staff member to refill the cream and was told to go to the in-site restaurant (which I don’t think is affiliated with the Marriott) and ask for the cream myself. As can be expected the restaurant said no because they needed it for their customers.

2026-06-21 • via Nuitee
R
roosevelt • couple • us
7
2026-06-20 • via Nuitee
T
Tracy • solo_traveller • us
10
Pros:

Friendly staff and great service. So helpful.

Cons:

It was an amazing trip!

2026-06-19 • via Nuitee
E
Emma • couple • us
7
2026-06-19 • via Nuitee
O
Oleksandr • couple • us
3
2026-06-19 • via Nuitee
D
Dalyz • solo_traveller • us
4
Pros:

I enjoyed the location.

Cons:

The room was not as clean as displayed in photos. The check in staff could have been a little bit more kind, she was not rude but she also didn’t seem to want to be there. Upon going to the elevator, there was ranch on the floor and splattered on the walls. The towels had someone else’s hair on it and the carpets weren’t super clean. I guess for the price and location it’s okay. I would not rebook in the future.

2026-06-18 • via Nuitee
A
Abdullah • solo_traveller • us
1
2026-06-18 • via Nuitee
B
Brian • couple • us
8
2026-06-17 • via Nuitee
E
Elwin • family_with_children • us
10
They made our stay in Portland a pleasure, helpful in every way.
Pros:

The off street valet parking was convenient and valets were great and so friendly! All the staff were extraordinary. Unfortunately the down town area was rough and a little intimidating (not the hotels issue) but the hotel was safe and very welcoming. They went out of their way to facilitate our son's medical needs and provided an immaculate room for our stay for treatment at OHSU.

Cons:

Portland streets are pretty rough for family visit.

2026-06-17 • via Nuitee
S
shanna • couple • us
8
Comfortable just not the best area of the city.
Pros:

I’m t was clean and nice

Cons:

The room was hot and the engineer was gone so no one could fix it nor did they offer any solutions. I think the person truly didn’t know what to do. The parking wasn’t made clear on the booking website You pay an additional $56 to park your car for the night.

2026-06-17 • via Nuitee
P
Paula • solo_traveller • us
10
2026-06-16 • via Nuitee
T
Tristen • solo_traveller • us
10
2026-06-15 • via Nuitee
Y
Yareli • couple • us
10
Pros:

Very clean and cozy

Cons:

Parking

2026-06-15 • via Nuitee