Hotel Boutique Casareyna

Hotels
9.4 (1148 reviews)
Privada 2 Oriente 1007 Centro Comercial Paseo de San Francisco , Puebla , MX
+52 222 232 0032

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Great location
Excellent service
Cons:
Some noise issues
Lack of certain amenities

Categories

Cleanliness
9.5
Overall cleanliness is mentioned positively; the place is described as spotless.
Service
10
Many reviews highlight excellent service from the staff.
Location
9.7
Location is noted as easy access to city attractions, which is a strong positive.
Room Quality
9
While some rooms were comfortable, there were mentions of design flaws affecting comfort.
Amenities
9
No major complaints, but some guests mentioned a lack of certain amenities like a fridge.
Value for Money
9.5
General consensus implies good value for the quality provided.
Food and Beverage
9
Restaurant quality is praised, although some minor complaints about earlier food quality are noted.
Overall Experience
9.5
Guests express high satisfaction with their overall experience at the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 18:51

Property Description

Historic Charm and Modern Comfort
Hotel Boutique Casareyna offers suites in a 17th-century house in the UNESCO World Heritage Site of Puebla. Each spacious suite features modern décor, air-conditioning, free Wi-Fi, and a flat-screen TV.

Culinary Delights
Indulge in traditional Pueblan cuisine like Mole Poblano at Casareyna's restaurant, open from 7:30 am to 10:00 pm daily.

Convenient Location
Situated near Puebla Cathedral, Zócalo Square, and the Paseo San Francisco Shopping Centre, Hotel Boutique Casareyna is centrally located for both sightseeing and shopping enthusiasts.

Experience the perfect blend of history and luxury at Hotel Boutique Casareyna. Book your stay now for an unforgettable getaway.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PBC

Location

Guest Reviews

9.4
Based on 1148 reviews
Cleanliness: 9.5
Service: 10
Location: 9.7
Room Quality: 9
Amenities: 9
Value for Money: 9.5
Food and Beverage: 9
Overall Experience: 9.5
R
Rosa María • solo_traveller • mx
10
Pros:

Si comida en su restaurante y su trato del personal

Cons:

Nada

2026-09-19 • via Nuitee
M
Matilde • couple • mx
9
Escapada de fin de semana
Pros:

Habitacion e instalaciones del hotel

Cons:

Restaurante bien, habitaciones bien pero encontramos dos cacahuates uno en el suelo y otro pegado en el edredon fue de muy mal gusto esto.

2026-09-17 • via Nuitee
C
Cristina • couple • fr
10
2026-09-15 • via Nuitee
L
Lino • solo_traveller • mx
9
Pros:

Cercania a zona turistica y su restaurant

Cons:

Almohadas con mal olor

2026-09-14 • via Nuitee
P
Patrick • solo_traveller • lu
10
2026-09-11 • via Nuitee
S
Stephen • solo_traveller • gb
10
An great place to relax and explore Puebla.
Pros:

The room was very comfortable, the staff were very friendly and helpful and the hotel is in a great location to explore Puebla. The restaurant serves amazing food from the region, its expensive but worth it. Realy great place to stay.

Cons:

I couldn't use the jacuzzi both days becuase it was been used as a kids pool.

2026-09-11 • via Nuitee
F
Florindi • solo_traveller • it
9
Ottima struttura in buona posizione
Pros:

Ottima posizione, camera ampia ed accogliente. Acqua e caffè a disposizione in camera.
Personale gentile e disponibile.

Cons:

Mancava il frigo in camera.

2026-09-10 • via Nuitee
C
Christina • solo_traveller • mx
5
The service has declined since I was there last year, and I need a place to keep ice and cold things
Pros:

The bed and bathroom lovely and comfortable

Cons:

No refrigerator in room, not enough places to plug in computer... convenient wall contact and USB option

2026-09-06 • via Nuitee
E
Elizabeth • couple • uy
10
El hotel perfecto con el restaurante perfecto
Pros:

Absolutamente todo

2026-09-01 • via Nuitee
S
Sofia M • family_with_children • us
10
Ideal location, excellent restaurant and beautiful and comfortable accommodation.
Pros:

This is not the only time we have stayed in this hotel. The property is gorgeous! One is surrounded with art throughout. The restaurant is excellent!

Cons:

The front desk staff was not consistently well-mannered.

2026-08-20 • via Nuitee
D
Dave • couple • us
10
2026-08-17 • via Nuitee
P
Patti • solo_traveller • us
8
2026-08-12 • via Nuitee
O
oscar eduardo • solo_traveller • mx
1
Pros:

La comida,. el restaurante es muy bueno

Cons:

Me dieron la habitación que está justo arriba de la cocina y los ruidos propios de estar preparando alimentos cesaron muy entrada la noche e iniciaron en la madrugada del día siguiente, conclusión, de nada sirte tenemos una habitación limpia y bonita si el ruido no te deja dormir

2026-08-11 • via Nuitee
N
Nicole • family_with_children • nl
10
2026-08-11 • via Nuitee
H
HANANE • couple • fr
9
Magnifique hôtel boutique à quelques pas du centre historique
Pros:

Confort de la chambre / suite élégante
Décoration artistique / attention aux détails
Zone piscine /spa très sympa

Cons:

Odeurs du restaurant qui remontent dans les chambres des 5/6h du matin jusqu’à presque 20/21h. Cela gâche le côté chic/ élégant du lieu et désagréable

2026-08-09 • via Nuitee
H
Howard • solo_traveller • gb
7
Pros:

Lovely pool. Really well decorated. Great room.

Cons:

Staff very preoccupied with a big wedding.. The restaurant is good, but not exceptional.

2026-08-06 • via Nuitee
E
Elda • couple • mx
10
2026-08-05 • via Nuitee
M
Manuela • solo_traveller • it
9
2026-08-04 • via Nuitee
A
Astrid • extended_group • mx
10
Chile en nogada
Pros:

Todo

Cons:

No aplica

2026-08-03 • via Nuitee
M
Maria • family_with_children • us
6
Beautiful place with too much noise and inconsistent service
Pros:

Beautiful hotel but extremely noisy all night

Cons:

Noise all night from the restaurant, cleaning and prepping for the morning. The restaurant is clearly the priority of this business, not the hotel. In the restaurant we had people assertively pushing for tips, coming back with the bill, saying: service, even if we had already written those onto the signed bill. Basics such as an extra water bottle could not be provided. The valet parking seems nice but takes a long time.

2026-07-25 • via Nuitee