Hotel Ponta Delgada

Hotels
8.4 (1243 reviews)
Rua Joao Francisco Cabral, 49 , Ponta Delgada , pt

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Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great location
Good room quality
Nice amenities
Cons:
Unwelcoming service
Average breakfast quality
Some noise issues

Categories

Cleanliness
8.65
Overall cleanliness is satisfactory, with mentions of good upkeep.
Service
8.15
Staff had mixed reviews, with some mentions of unwelcoming attitudes.
Location
9.15
Great location, central and convenient for excursions.
Room Quality
8.65
Rooms are generally well-rated with good comfort levels.
Amenities
8.15
Amenities like pool and jacuzzi were appreciated, but some users noted limitations.
Value for Money
8.15
Good value with pleasant overall experience, though some services were lacking.
Food and Beverage
7.65
Breakfast quality received average ratings, with room for improvement.
Overall Experience
8.65
Positive overall experience despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 09:20

Property Description

Comfortable Accommodations
Experience cozy rooms with private balconies and modern amenities, including a TV with cable channels and en-suite bathrooms.

Dining Experience
Indulge in authentic Azorean cuisine at the Baco Restaurant or enjoy a refreshing drink at the hotel's bar with an esplanade.

Relaxation Facilities
Unwind in the elevated indoor pool, hot tub, hammam, and sauna during your stay at Hotel Ponta Delgada.

Book now to enjoy a relaxing and welcoming stay at Hotel Ponta Delgada with its convenient location and family ambience.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PDL

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 12 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children from 2 years old to 11 years old stay for € 15 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 1243 reviews
Cleanliness: 8.65
Service: 8.15
Location: 9.15
Room Quality: 8.65
Amenities: 8.15
Value for Money: 8.15
Food and Beverage: 7.65
Overall Experience: 8.65
W
Wenjie • couple • ca
9
2026-06-19 • via Nuitee
G
gary • solo_traveller • ie
9
2026-06-18 • via Nuitee
I
Iñgo • solo_traveller • es
6
2026-06-14 • via Nuitee
H
Hyun C • solo_traveller • us
9
Great stay downtown
Pros:

Comfortable, air conditioned room with a balcony. Enjoyed the heated pool, jacuzzi, sauna, and Turkish bath! Good price and location - walkable to downtown shops, restaurants, and the marina/waterfront.

Cons:

Towels for the pool required a 10€ cash deposit, which is understandable for this island - luckily we had enough cash for two people. Room did not have a mini fridge

2026-06-12 • via Nuitee
D
Dominique • solo_traveller • be
9
It was not my first visit, so it felt like coming home.
2026-06-12 • via Nuitee
D
dalia • extended_group • il
7
2026-06-10 • via Nuitee
C
Carla de Fátima • family_with_children • pt
8
Cons:

o pequeno almoço

2026-06-09 • via Nuitee
H
helene • family_with_children • fr
8
Très agréable
Pros:

Belles chambres bien meublées avec un balcon (table et fauteuils).
Bon p déjeuner

Cons:

Le petit déjeuner pourrait être optimisé avec la possibilité d'avoir de l'eau chaude pour le thé en petite carafe et non uniquement via la machine qui sert principalement le café et les capucinos.
En matière de fruits nous avons été déçus par l'absence d'ananas.
Enfin, la mise à disposition d'une bouteille d'eau dans les chambres serait appréciée.

2026-06-08 • via Nuitee
S
smenezes • solo_traveller • br
8
Ótima opção em Ponta Delgada
Pros:

Localização excelente, dá para passear no centro histórico a pé. Café da manhã muito bom. Funcionários atenciosos e prestativos.
Cama boa, com dois travesseiros.

Cons:

Banheiro com box sem fechamento, isto é, após o banho inevitavelmente a água passava e molhava do lado de fora. Toalhas de banho pequenas e mesmo sem uso, pareciam estar úmidas. Sem opção de lugar para pendurar qualquer coisa.

2026-06-08 • via Nuitee
B
Bushell • solo_traveller • ca
9
Pros:

The staff was very helpful, and the rooms were great

2026-06-08 • via Nuitee
N
Nathalie • solo_traveller • fr
10
Une bonne adresse à Ponta Delgada
Pros:

Son emplacement près du centre ville
Son personnel charmant
La chambre agréable et son balcon

2026-06-07 • via Nuitee
D
Daniela • couple • at
10
2026-06-07 • via Nuitee
R
ROGERIO WOISKY • couple • pt
7
Açores é ótimo
Pros:

Hotel bem localizado em local silencioso com quarto e banheiro de bom tamanho
Garagem coberta disponível a um preço razoavel
Funcionários atenciosos e educados
Bom pequeno almoço

Cons:

Banheiro com parede de vidro, acende-se a luz e incomoda quem estiver dormindo no quarto
Armários para guardar a roupa pouco praticos
Ausencia de frigo bar
Check out muito cedo,11h para um check in tarde 15h

2026-06-07 • via Nuitee
D
Daniela • solo_traveller • ch
9
2026-06-06 • via Nuitee
A
Adrien • solo_traveller • fr
8
Pros:

L'amabilité du personnel, les équipements (piscine).

Cons:

Le fait de ne pas pouvoir utiliser les serviettes de l'hôtel pour profiter de la piscine.

2026-06-06 • via Nuitee
P
Pamela • solo_traveller • us
9
Pros:

Quality of room finishes.

2026-06-05 • via Nuitee
G
Gina • couple • nl
6
2026-06-04 • via Nuitee
S
Stefano • solo_traveller • it
8
Pros:

La posizione e la stanza

Cons:

Colazione un po' scarsa nella scelta degli alimenti

2026-06-04 • via Nuitee
E
Elaine • couple • gb
7
Stayed because flight was cancelled and hotel had availability. It was adequate for 3 star
Pros:

The hotel was in a good location for walking into the centre of Ponta Delgada

Cons:

Breakfast wasn’t very good. Limited choice and mediocre ingredients

2026-06-03 • via Nuitee
M
MARIA VICTORIA • solo_traveller • es
10
Pros:

El personal y el spa.

Cons:

Todo estaba bien.

2026-06-02 • via Nuitee