Hotel Ponta Delgada

Hotels
8.3 (1207 reviews)
Rua Joao Francisco Cabral, 49 , Ponta Delgada , PT
+351 296 209 480

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Good, central location close to old town/attractions
Clean, comfortable and spacious rooms with comfortable beds
Friendly and helpful staff in many reviews
Pool and spa are appreciated and well-heated
Quiet rooms and pleasant atmosphere
Some rooms with balconies and nice views
Cons:
Breakfast often poorly organized, crowded or limited
Reception/service occasionally chaotic or indifferent
Towel deposit system and missing beach towels/shampoo noted
No in-room fridge requested by some guests
Parking spaces can be tight
Some noise issues near the airport reported
Breakfast area and service feel rushed or inconsistent

Categories

Cleanliness
9
Multiple reviews note rooms are clean or 'spotlessly clean' and linens comfortable, indicating a strong cleanliness standard.
Service
8
Staff are often described as friendly and helpful, though a few reports mention indifferent reception or brief chaos at check-in.
Location
9
Frequently praised as conveniently located near the centre/old town and attractions; parking noted as available though sometimes tight.
Room Quality
9
Rooms repeatedly described as comfortable, spacious with good beds and pleasant views/balconies, making for a relaxing stay.
Amenities
7.5
Pool and spa are appreciated and well-heated, but some practical issues reported (towel-deposit system, lack of in-room fridge, missing beach towels/shampoo).
Value for Money
8.3
Standard quality for this hotel tier
Food and Beverage
7
Breakfast is fresh and tasty at times but is frequently described as poorly organized, crowded, and inconsistently stocked.
Overall Experience
8.6
Overall stays are pleasant and comfortable with welcoming atmosphere, good rooms and facilities, despite some service/food organization issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:22

Property Description

Comfortable Accommodations
Experience cozy rooms with private balconies and modern amenities, including a TV with cable channels and en-suite bathrooms.

Dining Experience
Indulge in authentic Azorean cuisine at the Baco Restaurant or enjoy a refreshing drink at the hotel's bar with an esplanade.

Relaxation Facilities
Unwind in the elevated indoor pool, hot tub, hammam, and sauna during your stay at Hotel Ponta Delgada.

Book now to enjoy a relaxing and welcoming stay at Hotel Ponta Delgada with its convenient location and family ambience.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PDL

Location

Guest Reviews

8.3
Based on 1207 reviews
Cleanliness: 9
Service: 8
Location: 9
Room Quality: 9
Amenities: 7.5
Value for Money: 8.3
Food and Beverage: 7
Overall Experience: 8.6
M
Maria Luisa • solo_traveller • it
10
2026-10-29 • via Nuitee
M
Mariana • couple • gb
7
Good hotel to stay for a couple of nights. Quiet rooms and comfortable. They sorted a breakfast box on our departure day
Pros:

Location. Rooms were quiet.

Cons:

Breakfast area nothing special.

2026-10-27 • via Nuitee
M
Mic2014 • solo_traveller • ch
7
Stadthotel
Pros:

Waren nur für eine kurze Nacht da und haben uns daher überhaupt nicht umgesehen. Aber das Zimmer hatte eine angenehme Grösse für drei Personen, es war ruhig und das Bett war sehr angenehm

Cons:

Es herrschte ein bisschen ein Chaos bei der Rezeption und es wurde vorab per Email zugesagt, dass wir ein Frühstück to go bekämen, das war dann nicht so. Nicht schlimm, wir haben uns dann spontan andersweitig organisiert, hätten aber schon anders geplant, wäre dies nicht geschrieben worden

2026-10-23 • via Nuitee
B
Biljana • solo_traveller • mk
10
A charming and comfortable hotel with a lovely atmosphere
Pros:

A lovely, welcoming hotel with a warm and pleasant atmosphere, conveniently located within walking distance of the old town and its main attractions.

The staff were friendly, polite, and always happy to help with useful information and recommendations.

Our room was spacious, very comfortable, and spotlessly clean, with a lovely view over the city. The bed was especially comfortable, making it a wonderful place to relax after a day exploring the island.

The pool and spa area were charming and added a lovely touch to the whole experience.

A very pleasant and comfortable stay. I would happily recommend this hotel!

Cons:

The breakfast itself was fresh and tasty, but the organization could definitely be improved. The breakfast room was always crowded, with a constant sense of rushing around, searching for an available table, and moving between different areas to find what you needed. Some items were available one moment and missing the next. Nothing particularly serious, but the whole experience felt unnecessarily hectic and a little chaotic, rather than relaxed and enjoyable.

2026-10-08 • via Nuitee
V
valerie • family_with_children • fr
8
Hôtel agréable
Pros:

Chambres agréables avec petit balcon bien appréciable.

Piscine et Jacuzzi bien chauffés.

Cons:

Petit déjeuner moyen et mal organisé.

Système de caution de serviettes de piscine peu pratique.

Service un peu indifférent.

2026-10-07 • via Nuitee
M
Manuel • couple • es
9
2026-10-07 • via Nuitee
D
Debbie • couple • us
7
2026-10-07 • via Nuitee
M
Matthias • couple • fr
5
2026-09-19 • via Nuitee
S
Soraia • extended_group • ch
10
Pros:

La situation proche du centre.
Le personnel très accueillant et serviable.
Le petit déjeuner avec du choix.

Cons:

Place de parc un peu serrée.

2026-09-16 • via Nuitee
S
Solange • solo_traveller • es
8
Un cumpleaños hermoso
Pros:

El desayuno: normal. Está bien.
No hice uso de otras instalaciones, sí me las ofrecieron.

Cons:

No tengo ninguna queja. Todo me pareció muy bien. La habitación maravillosa, cama super cómoda. El baño y la habitación grandes y cómodo. Las vistas geniales, con balcón. Me sentí bien acogida tanto por el personal como por el sitio.

2026-09-16 • via Nuitee
U
Uwe • couple • de
8
Sehr angenehm hier zu sein. Empfehlung
Pros:

Gute Lage, freundliches Personal, gut ausgestattete Zimmer, parken an der Straße günstig möglich, angenehmes Frühstück

Cons:

Ein Kühlschrank auf dem Zimmer wäre echt gut. Auch eine Ablage für den 2. Koffer wäre super

2026-09-15 • via Nuitee
J
jean claude • solo_traveller • fr
3
Pros:

La chambre et l'emplacement

Cons:

Petit déjeuner pas assez fourni

2026-09-15 • via Nuitee
I
Ivo • couple • nl
9
Het was een goed en comfortabel hotel!
Pros:

Ligging hotel, nette en schone kamer

Cons:

Ontbijt is goed, maar eenvoudig

2026-09-15 • via Nuitee
M
Maria Adosinda • family_with_children • pt
9
2026-09-14 • via Nuitee
J
Janet • solo_traveller • ca
7
2026-09-14 • via Nuitee
F
Frederic • extended_group • fr
10
2026-09-12 • via Nuitee
H
Heberle • solo_traveller • us
10
2026-09-12 • via Nuitee
C
Claire • couple • fr
9
2026-09-11 • via Nuitee
M
Michael • solo_traveller • us
8
2026-09-11 • via Nuitee
J
Jessica • solo_traveller • us
8
Pros:

Rooms were clean and updated, with comfortable linens.

Cons:

No shampoo or conditioner in the rooms. No towels provided for the beach/hot springs.

2026-09-08 • via Nuitee