Hotel Ponta Delgada

Hotels
8.4 (1276 reviews)
Rua Joao Francisco Cabral, 49 , Ponta Delgada , pt
+351 296 209 480

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
Heating
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Review Highlights

Pros:
Great location
Good room quality
Nice amenities
Cons:
Unwelcoming service
Average breakfast quality
Some noise issues

Categories

Cleanliness
8.65
Overall cleanliness is satisfactory, with mentions of good upkeep.
Service
8.15
Staff had mixed reviews, with some mentions of unwelcoming attitudes.
Location
9.15
Great location, central and convenient for excursions.
Room Quality
8.65
Rooms are generally well-rated with good comfort levels.
Amenities
8.15
Amenities like pool and jacuzzi were appreciated, but some users noted limitations.
Value for Money
8.15
Good value with pleasant overall experience, though some services were lacking.
Food and Beverage
7.65
Breakfast quality received average ratings, with room for improvement.
Overall Experience
8.65
Positive overall experience despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 09:20

Property Description

Comfortable Accommodations
Experience cozy rooms with private balconies and modern amenities, including a TV with cable channels and en-suite bathrooms.

Dining Experience
Indulge in authentic Azorean cuisine at the Baco Restaurant or enjoy a refreshing drink at the hotel's bar with an esplanade.

Relaxation Facilities
Unwind in the elevated indoor pool, hot tub, hammam, and sauna during your stay at Hotel Ponta Delgada.

Book now to enjoy a relaxing and welcoming stay at Hotel Ponta Delgada with its convenient location and family ambience.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PDL

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 12 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children from 2 years old to 11 years old stay for € 15 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 1276 reviews
Cleanliness: 8.65
Service: 8.15
Location: 9.15
Room Quality: 8.65
Amenities: 8.15
Value for Money: 8.15
Food and Beverage: 7.65
Overall Experience: 8.65
J
Jung • couple • de
8
2026-07-25 • via Nuitee
P
Piotr • solo_traveller • pl
9
2026-07-23 • via Nuitee
A
Ahmed • solo_traveller • eg
10
Pros:

Thank you

Cons:

Thank you

2026-07-20 • via Nuitee
F
Florence • family_with_children • fr
10
Pros:

Établissement très propre et calme.
Le spa : piscine, jacuzzi, hammam et sauna d’accès gratuit est super agréable.
Le personnel est très sympathique.

Cons:

Les alentours ne sont pas incroyables, le centre est à 10/15 minutes à pieds

2026-07-20 • via Nuitee
G
Gerard • couple • nl
8
Goed hotel, vriendelijk personeel, maar qua prijs wat aan de dure kant voor wat je krijgt
Pros:

Ontbijt was prima, keuze genoeg aan koffie, met toaster, sapje en fruit.
Wel de vraag of er bij een vol hotel genoeg ruimte is voor iedereen, maar dat kan ik niet beoordelen.

Cons:

de totaalprijs, gezien mogelijkheden misschien iets aan de dure kant, omdat er alleen ontbijt was inbegrepen.

2026-07-20 • via Nuitee
R
RENE • couple • ca
8
très bien
Pros:

déjeuner

2026-07-18 • via Nuitee
L
Loubna • solo_traveller • es
6
Normal
Pros:

Estaba limpio

Cons:

Me hicieron pagar mas porque supuestamente pedí una habitación doble pero no especifique que íbamos a ser dos personas, me cobraron un suplemento y las tasas, al irme me querían volver a cobrar las tasas.

2026-07-17 • via Nuitee
A
Alejo • solo_traveller • es
9
Pros:

El desayuno, el personal y el aislamiento de la habitación.

Cons:

El precio es algo elevado, pero la isla es algo cara en todo.

2026-07-17 • via Nuitee
J
Jacobo • family_with_children • es
8
De los pocos asequibles en Azores con nivel de hotel superior.
Pros:

Hotel de 3 estrellas que podría rozar las 4. Mejor de lo esperado, aunque algo caro para las 3 estrellas. No obstante, importante destacar los precios muy elevados de Azores dada la temporalidad del turismo. En definitiva, un hotel de los pocos asequibles, pero a su vez cómodo. Nos salvó la estancia. Es recomendable, sin duda.

Cons:

Baño con iluminación escasa. Ducha vieja y sin presión.

2026-07-16 • via Nuitee
K
Katia • couple • it
9
Molto bene
Pros:

Swimming pool, jacuzzi

Cons:

Spa closed on Monday

2026-07-15 • via Nuitee
A
Ana M. • solo_traveller • es
9
Experiencia perfecta
Pros:

Las instalaciones. Habitación amplia, camas muy cómodas y baño amplio. Desayuno muy bueno.

Cons:

Nada en particular

2026-07-14 • via Nuitee
D
Davide • solo_traveller • it
10
2026-07-13 • via Nuitee
B
Bruno • solo_traveller • pt
10
2026-07-11 • via Nuitee
D
Dalecký • couple • cz
8
2026-07-10 • via Nuitee
S
Simona • extended_group • ro
9
2026-07-08 • via Nuitee
J
Jeffrey • couple • ca
9
2026-07-05 • via Nuitee
L
Luzia Clara • couple • lu
9
Très bien
2026-07-04 • via Nuitee
A
Andrea • couple • us
10
Wonderful trip with friends
Pros:

It was a very clean hotel, staff were very nice, and pleasant. Breakfast was very good and came with the room. No extra charge. Within walking distance to alot

Cons:

Nothing

2026-07-03 • via Nuitee
M
MAURO MARCELLO • couple • it
8
Pros:

Abbastanza vicino al centro, parcheggio in strada economico,

Cons:

prese su entrambi lati del letto, un po' vecchiotto ma pulito e funzionale

2026-06-30 • via Nuitee
K
Kathryn • couple • us
10
Great place to stay. I would definitely stay there again!
Pros:

The property was clean, staff was very friendly. Property was located walking distance to town, gardens and restaurants.

Cons:

I can honestly say there wasn’t anything I disliked.

2026-06-30 • via Nuitee