Hilton Garden Inn Milford

Hotels
•
Hilton Garden Inn
8.3 (547 reviews)
291 Old Gate Lane , Milford , US
+1 203-783-9988

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Clean rooms with plentiful towels
Comfortable beds and blackout curtains
Good lobby and family-friendly touches (free popcorn)
Convenient location
Free parking (noted by guests)
Cons:
Perceived poor value / overpriced (frequent mention)
Breakfast often an extra $18pp or not included without clear notice
Occasional service failures (double-booking, indifferent front-desk response)
Pool busy or partially closed for renovations
No smart TV in some rooms; limited in-room entertainment
AC not operational or hard to use in some rooms; slow hot water

Categories

Cleanliness
9.3
Multiple guests commented the hotel and rooms were very clean with plentiful towels; one party had to be moved after noticing dirt in the first room.
Service
9.6
Staff are repeatedly described as friendly, helpful and responsive (quick room change, kind/front-desk assistance), though there are isolated serious lapses (one guest experienced a double-booking and another reported indifferent handling of a breakfast billing embarrassment).
Location
9.1
Several guests praised the location; one noted it wasn’t scenic but suitable — overall location and access are seen as strengths.
Room Quality
8
Beds and blackout curtains praised and rooms generally comfortable, but issues reported include slow hot water, occasional worn bedding, missing extra blankets, and an AC that was not always operational.
Amenities
7.5
Pool, lobby and kid-friendly touches (free popcorn) were positives; negatives include a busy/partially closed pool area, lack of smart TVs for streaming, and spotty AC in some rooms.
Value for Money
6.5
Multiple guests felt the hotel was overpriced for what it offered; several complaints about an $18pp breakfast fee and overall cost versus room level.
Food and Beverage
7.6
Breakfast received mixed feedback — described as very good by some, but others noted it is overpriced or not included without clear notice.
Overall Experience
8.8
Generally positive stays overall: clean, comfortable rooms and friendly staff create a good experience, tempered by value concerns and occasional service/amenity issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:23

Property Description

Convenient Location near Beach

Located just 3 miles from Silver Sands State Park Beach, the Hilton Garden Inn Milford offers a perfect retreat for beach lovers.

Modern Amenities and Services

Enjoy a comfortable stay with a 32-inch flat-screen TV, microwave, refrigerator, and coffee maker in each guest room. Take advantage of the indoor pool, free Wi-Fi, and onsite restaurant serving a delicious American breakfast.

Fitness and Business Facilities

Stay active at the free gym, stay productive at the 24-hour business center, and catch up on the news with complimentary USA Today newspapers.

Book your stay at the Hilton Garden Inn Milford for a relaxing and convenient experience near Yale University and New Haven University.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: JFK

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.3
Based on 547 reviews
Cleanliness: 9.3
Service: 9.6
Location: 9.1
Room Quality: 8
Amenities: 7.5
Value for Money: 6.5
Food and Beverage: 7.6
Overall Experience: 8.8
M
Mario • couple • us
8
A reasonable price for a quality stay. Thank you!
Pros:

I liked everything about the Garden Hilton from the exterior and lobby, to the room.
We did have breakfast during our previous stay and it was very good.

Cons:

Not a complaint but rather a recommendation; that all hotels should have facial tissues placed in the sleeping area as well as the bathroom. If someone needs a tissue while someone else is indisposed, it’s a problem. Also-the breakfast is a bit over priced-considering that you are serving paid guest.

2026-10-28 • via Nuitee
M
Michael • couple • us
8
2026-10-20 • via Nuitee
G
Gilles • couple • fr
1
Politique de surbooking, complètement inacceptable
Cons:

Je suis arrivé de France à 23h, j’avais réservé une chambre. La réception m’a donné la carte de ma chambre, mais elles étaient déjà occupées par un homme que j’ai réveillé en pleine nuit.
À la réception, on m’a précisé que malheureusement il n’y avait plus d’autres chambres disponibles dans l’hôtel. Par conséquent à pleine nuit, j’ai dû chercher un autre hôtel rappeler un taxi. Quelle aventure.
Bizarrement, aucune excuse de la réception qui avait loué la chambre deux fois et distribuer les clés à deux personnes différentes.
C’est pour moi du jamais vu.

2026-10-13 • via Nuitee
A
Andre • couple • de
9
Sauberes Hotel, empfehlenswert!
Pros:

Wir waren auf der Durchreise und haben hier lediglich eine Nacht verbracht. Alles war sehr sauber, wir hatten viele Handtücher, was wirklich toll war. Das Hotel war sehr ruhig und die Betten bequem, wenn auch etwas ausgelegen.

Cons:

Das Wasser brauchte extrem lange, um warm zu werden.

2026-10-13 • via Nuitee
E
Emily • couple • us
8
2026-10-10 • via Nuitee
V
Vy Linh • family_with_children • us
8
Quite nice for a debate tournament at Yale.
Pros:

Well tended to & kind staff

Cons:

No complimentary breakfast

2026-10-09 • via Nuitee
S
STEPHEN W • solo_traveller • us
8
2026-10-08 • via Nuitee
M
Marilyn • couple • us
9
Homey hotel with a great vibe
Pros:

Very friendly and comfortable

Cons:

Nothing

2026-09-15 • via Nuitee
O
Oppenheim • solo_traveller • il
6
2026-09-12 • via Nuitee
V
veronica • family_with_children • us
8
Nice long weekend
Pros:

Staff is very friendly and helpful
Lobby’s nice to hang out
Room was fine, they switched us immediately after I saw some dirt on the floor in our original room. This hotel is dog friendly
Bed was comfortable
Curtains were blackout
Couldn’t figure out how to use ac on low but it was ok in the end
Breakfast was usual American breakfast, with some fruit options. Wish they had plain yoghurt.
Pool was very busy (but it was holiday weekend) and outdoor area closed for renovations so we ended up not using it..

Cons:

It seemed a bit overpriced for what it offered but again it was a holiday weekend and we booked last minute
Wish there was more info about activities in the area

2026-09-08 • via Nuitee
A
Albert • family_with_children • us
9
Pros:

Breakfast and pool were great. My kids loved the free popcorn!

2026-09-08 • via Nuitee
P
Pareshkumar • couple • us
9
Cons:

No smart TV. I couldn’t play you tube for songs.

2026-08-30 • via Nuitee
T
Tina • solo_traveller • us
4
Watch out for hidden costs! If you want breakfast, you need to pay $18 pp extra!
Pros:

The room was nice.

Cons:

We didn't like the fact that when we checked in, the young girl told us when breakfast was, however, she failed to tell us that it would have been an additional cost and wasn't included in our stay! Instead, we found out the next morning, when my husband went to fill his plate and got stopped by an employee who asked our room number and then said loudly for us to check at front desk because it wasn't included. It was so embarrassing! When we checked out, we told the employee what had happened and she could really seem to care less. It would have also been nice to have extra blankets in room.

2026-08-26 • via Nuitee
J
Joshua • solo_traveller • us
5
Pros:

The staff and the location was great

Cons:

The Air conditioning was not operational during my stay

2026-08-23 • via Nuitee
R
Richard • solo_traveller • uy
9
very happy, clean room friendly staff
Pros:

clean room, free parking, clean hotel, nice facilities which I saw but did not use

Cons:

it was not a scenic location (but I was not looking for that)

2026-08-19 • via Nuitee
K
Kateri M. • couple • us
9
2026-08-17 • via Nuitee
J
John • couple • us
9
2026-08-17 • via Nuitee
L
Laurel • family_with_children • us
8
2026-08-17 • via Nuitee
H
Hyde-Scully • couple • us
9
2026-08-16 • via Nuitee
N
Nachum • solo_traveller • il
9
Pros:

המיקום והשרות

Cons:

עלות תועלת סביר ולא מעבר לכך.
מחיר יקר יחסית לרמת החדר

2026-08-11 • via Nuitee