Silver Creek Lodge

Hotels
8.5 (2486 reviews)
1818 Mountain Avenue , Canmore , CA

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Restaurant
Heating
Family rooms
Garden
See all facilities

Review Highlights

Pros:
Great location and amenities
Friendly and helpful staff
Comfortable and spacious rooms
Cons:
Issues with cleanliness
Noise from adjacent rooms
Uncomfortable sofa bed and mattress

Categories

Cleanliness
7.64
There were cleanliness issues mentioned, including hair left in the bathroom and unclean steam room.
Service
9.11
The staff was friendly and helpful, making the stay enjoyable despite some issues.
Location
9.15
The location was praised for its convenience to amenities and the beautiful views.
Room Quality
8.1
Most rooms were described as spacious and comfortable, though some issues with noise.
Amenities
8.13
Amenities included the spa and kitchen but there were complaints about the steam room.
Value for Money
8.59
Considered good value especially for the location and cleanliness of the hotel.
Food and Beverage
8.64
Not specifically mentioned in the reviews, assumed standard quality for this hotel tier.
Overall Experience
8.61
Guests generally had a positive experience despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 22:30

Property Description

Luxurious Spa Experience
Indulge in relaxation at the Bodhi Tree Spa with a eucalyptus steam room and a variety of rejuvenating treatments.

Suite Retreat
Unwind in spacious one- and two-bedroom suites with fully equipped kitchens, fireplaces, and balconies for a cozy mountain getaway.

Convenient Amenities
Enjoy modern comforts like flat-screen TVs, free WiFi, and underground parking while being just 4km from Banff National Park.

Ready to experience the ultimate mountain retreat at Silver Creek Lodge? Book your stay now for a memorable getaway!

Important information:

Please note, the property may pre-authorize the card prior to arrival for the full amount.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YYC

Location

Guest Reviews

8.5
Based on 2486 reviews
Cleanliness: 7.64
Service: 9.11
Location: 9.15
Room Quality: 8.1
Amenities: 8.13
Value for Money: 8.59
Food and Beverage: 8.64
Overall Experience: 8.61
Y
ying • extended_group • us
2
Very dirty, body hair on bed and pillow
Pros:

No

Cons:

Very dirty, body hair on bed and pillow . Six out of eight pillows had hair, and there was also hair and stains on the sheets. I told the front desk to get three new sheets, changed them myself, and slept with my coat covering the pillows. I believe the hotel's housekeeping staff did not change the bedding after guests checked out..

2026-09-19 • via Nuitee
S
Samara • couple • ca
9
2026-09-19 • via Nuitee
R
Roman Markus • extended_group • ch
9
2026-09-19 • via Nuitee
T
Tania • solo_traveller • au
10
Great accomodation with amazing views
Pros:

We loved our room, it had everything we needed. It was great to have a full kitchen and a laundry. Staff were very helpful.

Cons:

Very happy with everything.

2026-09-18 • via Nuitee
C
Clegg • couple • us
7
Nice property, but close to main Hwy. could hear the road noise.
Pros:

Well organized. Staff was friendly and polite.

Cons:

Condo was really dark even with the lights on. When we opened the blinds it was better, but since it was the first floor people could see in the condo.

2026-09-18 • via Nuitee
D
Doro • solo_traveller • de
5
Pros:

Zimmergröße, Lage zu Downtown, kostenfreie Parkplätze

Cons:

Das Zimmer braucht dringend eine Renovierung, zumindest der fleckige Teppich muss raus und die Kaminheizung könnte ersetzt werden. Für die Qualität des Zimmers ist der Preis viel zu hoch. Fitnessraum öffnet um 8.30 h, damit leider nicht nutzbar.

2026-09-17 • via Nuitee
A
Amstutz • solo_traveller • ch
8
Pros:

Die Lage ist sehr gut gelegen und die Aussicht ist auch sehr schön.. Der Pool und Sauna waren sehr gemütlich

2026-09-14 • via Nuitee
俊諺(CHUN-YEN) • couple • tw
8
2026-09-12 • via Nuitee
C
Chelsey • couple • ca
7
Overall it was a good stay; I enjoyed the rooms but the temperature made it uncomfortable.
Pros:

The room size and layout was great, and the location was excellent for us. The outdoor hot tubs were so relaxing and the underground parking was very convenient for us.

Cons:

The beds were very stiff and our room was freezing the whole time we were there. We set the thermostat to 22 but it never got above 17 degrees, and dropped even lower at night. We had to ask for extra blankets as we only had thin sheets on the bed.

2026-09-11 • via Nuitee
M
Mark • couple • gb
8
2026-09-10 • via Nuitee
S
Samantha • extended_group • ca
1
2026-09-08 • via Nuitee
K
kim • couple • us
7
Nice place to stay while visiting Canmore
Pros:

Nice size and clean

Cons:

Too far from central town

2026-09-08 • via Nuitee
N
Narendra • family_with_children • gb
10
2026-09-07 • via Nuitee
G
Geraldine • couple • ie
8
2026-09-04 • via Nuitee
R
Romain • couple • fr
8
2026-09-03 • via Nuitee
J
JI • couple • ca
5
总体来说,还可以。
Cons:

因为我的房间的洗衣粉包装是打开的,而且只剩下一点点洗衣粉,当我向前台员工索要新的洗衣粉时,一位年纪大的女员工不太相信地问,really?
这种问话让我很不舒服,明明是酒店清洁房间后没有及时补充,员工却质疑我的需求。

2026-09-02 • via Nuitee
J
John • solo_traveller • gb
6
2026-09-01 • via Nuitee
M
Monique • couple • ca
8
2026-09-01 • via Nuitee
S
Sue • extended_group • ca
6
It is a great hotel, price could be cheaper and it can certainly use some maintenance and upgrades,
Pros:

Liked the layout of the suite , especially for extra persons. The suite we had could have been much cleaner though.

Cons:

It needed to be cleaner around the shower, and also should have a shower mat for inside the shower as it was very slippery.

2026-09-01 • via Nuitee
J
Jason • couple • ca
7
Ok but noisy.
Pros:

Mountain views.

Cons:

The ground floor room was noisy due to location to elevelators and loud luggage carts against the poorly chosen floor material.

2026-08-31 • via Nuitee