Oaks Townsville Gateway Suites

Hotels
•
Minor Hotels
8.6 (114 reviews)
2 Dibbs Street, South Townsville, Queensland, 4810 , South Townsville , AU
+61 1300 665 680

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Facilities

Fitness facilities
Luggage storage
Elevator
Fitness facilities
Front desk (limited hours)
Smoke-free property
Tours/ticket assistance
Free self parking
Covered parking

Review Highlights

Pros:
Clean and comfortable
Friendly staff
Easy walk to dining options
Seamless stay
Cons:
Gym lacking in weights
Chairs in the room had significant wear

Categories

Cleanliness
8.2
Clean and comfortable but chairs in the room had significant wear.
Service
9.2
Friendly staff.
Location
9.2
Easy walk to many dining options.
Room Quality
8.2
Rooms are generally clean and spacious.
Amenities
7.7
Gym was a little lacking in terms of weights.
Value for Money
8.7
Overall good value.
Food and Beverage
8.8
Standard quality for this hotel tier.
Overall Experience
8.8
A seamless stay; would stay again & highly recommend.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 10:26

Property Description

Welcome to Oaks Townsville Gateway Suites, your ideal retreat in the heart of vibrant Townsville!

Recreational Oasis
Unwind in our stunning outdoor pool, perfect for soaking up the sun or enjoying a refreshing swim. For fitness enthusiasts, our state-of-the-art fitness center is ready to help you maintain your workout routine.

Comfortable Accommodations
Choose from 88 thoughtfully designed guestrooms featuring modern amenities, including refrigerators and flat-screen televisions. Each room boasts a private balcony, inviting you to enjoy breathtaking views while indulging in comfort.

Convenient Location
With key attractions such as the Maritime Museum and Magnetic Island Ferry Terminal just a stone's throw away, you'll discover the best of Townsville right at your doorstep.

Don’t miss out—book your stay at Oaks Townsville Gateway Suites today for an unforgettable experience!

Important information:

Enjoy recreational amenities such as an outdoor pool and a fitness center. This aparthotel also features wireless internet access (surcharge) and tour/ticket assistance.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: TSV

Property Policies

  • Pets

    Pets not allowed

  • Guest type

    Essential workers only - NO

  • General

    Professional property host/manager

Location

Guest Reviews

8.6
Based on 114 reviews
Cleanliness: 8.2
Service: 9.2
Location: 9.2
Room Quality: 8.2
Amenities: 7.7
Value for Money: 8.7
Food and Beverage: 8.8
Overall Experience: 8.8
P
Philip • couple • au
9
2026-07-25 • via Nuitee
A
Antonio • couple • au
9
2026-07-24 • via Nuitee
R
Robert • solo_traveller • au
8
Great location
Pros:

Excellent location. Beautiful swimming pool. Right near lots of restaurants

Cons:

Apartment could use a bathroom upgrade particularly the shower. Patched up and very low grade and cheap shower fixture. Not up to standard

2026-07-24 • via Nuitee
D
DCDonald • couple • au
5
Pros:

Location good; room was on ground level with no security doors and given the security issues in Townsville couldn't leave the doors open. Bed good

2026-07-24 • via Nuitee
R
rhiannon • solo_traveller • au
6
2026-07-23 • via Nuitee
A
Ashby • solo_traveller • au
10
Amazing nights away to visit lovely staff and room great location
Pros:

Amazing staff lovely room with upgrade the stay was delightful would love to stay again

Cons:

Nothing it was beautiful

2026-07-23 • via Nuitee
A
Aiden • couple • au
10
Excellent will stay again
Pros:

Central

Cons:

Nothing

2026-07-23 • via Nuitee
S
Sheena • couple • au
10
Fabulous place to stay!
Pros:

Very clean as you walked through the doors! Very attentive and friendly staff Ani and the gentleman! Easy check in. Clean comfortable room with kitchen area, washer dryer etc! Fully stocked clean cutlery crockery, pans etc. Super comfortable bed! Lots of little extras. Lovely infinity pool and gym. Great location too! Will return. Rm 302a

2026-07-22 • via Nuitee
M
MELISSA • extended_group • au
7
Great room size great location
Pros:

Great location, easy to walk everywhere, big rooms

Cons:

The cutlery was dirty I had to put them in the dishwasher

2026-07-21 • via Nuitee
S
Sharon • couple • au
9
2026-07-21 • via Nuitee
C
Chloe • couple • au
9
Nice hotel in good spot near bars and pubs clean and comfortbale
Pros:

Pool was nice and quiet and clean room was nice and comfortable basic but everything you needed

Cons:

My dishwasher was out of order

2026-07-20 • via Nuitee
A
Alan • solo_traveller • au
9
2026-07-20 • via Nuitee
H
Heath • family_with_children • au
10
2026-07-20 • via Nuitee
H
Henry • solo_traveller • au
7
Convenient location but needs serious update
Pros:

Location

Cons:

The cleanliness is not up to my standard. Both stays I feel like this. The rooms need serious update, very tired and not clean. Balcony table was black with dirt. Man on front desk has bad BO but otherwise staff very nice.

2026-07-20 • via Nuitee
J
Jennyj1961 • solo_traveller • au
10
Pros:

Great accommodation, close to everything very clean condition, serviced daily. Staff were very friendly.

Cons:

Could have more stuff for cooking eg: microwave dishes.

2026-07-20 • via Nuitee
S
S And DG • solo_traveller • gb
10
Pros:

Great apartment - really big. Well equipped.Lovely pool.Close to restaurants and bars

2026-07-19 • via Nuitee
A
Andrew • solo_traveller • au
10
2026-07-19 • via Nuitee
M
Martha • couple • au
10
2026-07-18 • via Nuitee
J
Jodie • couple • au
8
Pros:

Walking distance to everything. Quiet rooms with great balcony.

2026-07-18 • via Nuitee
M
Michelle • solo_traveller • au
10
2026-07-18 • via Nuitee