Best Western Plus Gran Hotel Centro Historico

Hotels
•
Best Western
7.5 (3000 reviews)
Calzada Independencia Sur No. 168 , Guadalajara , mx
+52 33 3613 9781

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Nice pool
Quick access to city
Cons:
Poor cleanliness
Old rooms
Noisy environment
Low food quality

Categories

Cleanliness
6.46
The hotel has been reported as old and needing maintenance, with specific mentions of poor cleanliness in rooms.
Service
8.93
Generally good service from the staff, despite some mentions of issues in the restaurant.
Location
9.47
Location is praised for being convenient; however, it is also noted for issues with noise and safety.
Room Quality
5.92
Rooms are described as old and worn, with issues reported regarding maintenance and cleanliness.
Amenities
7.95
Amenities like the pool are appreciated, but the overall quality is affected by noise and the need for better upkeep.
Value for Money
6.91
The perceived value is low due to the quality of accommodations not meeting guest expectations.
Food and Beverage
5.96
Food quality reported as low, with suggestions to eat elsewhere for better meals.
Overall Experience
8.43
Mixed feelings about the overall experience; while some guests had positive interactions, many reported serious issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 20:46

Property Description

Convenient Central Location
Located near the city's historical center, Best Western Gran Hotel Centro Historico offers easy access to major attractions.

Amenities Galore
Enjoy the convenience of a bilingual staff, a 24-hour restaurant, complimentary Wi-Fi, and a refreshing swimming pool.

Proximity to Popular Sites
Explore historical cathedrals, government buildings, theaters, and shopping centers just minutes away from the hotel.

Book your stay now at Best Western Gran Hotel Centro Historico for a memorable experience!

Important information:

Please note that rates with breakfast included do not include children breakfast, this must be reserved and paid directly at the property upon arrival.

Please note that the continental breakfast includes bread, fruit, coffee, butter and jam.

The name on the credit card used for the booking should correspond to the guest staying at the property. For reservations made by a third party, you will need to complete an authorization form and present a copy of the person's ID and credit card.

Please note that for early departures you need to do your request the day before of departure before 16hrs. In case the request is not made within this time charges may apply.

Aviso de Renovación
Nuestro lobby se encuentra actualmente en remodelación como parte de nuestros esfuerzos de mejora. Se espera que los trabajos duren aproximadamente 4–6 semanas, y podría presentarse ruido durante el día o pequeñas interrupciones.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GDL

Location

Guest Reviews

7.5
Based on 3000 reviews
Cleanliness: 6.46
Service: 8.93
Location: 9.47
Room Quality: 5.92
Amenities: 7.95
Value for Money: 6.91
Food and Beverage: 5.96
Overall Experience: 8.43
P
Pérez Damián • extended_group • mx
9
2026-09-05 • via Nuitee
M
Mendez • solo_traveller • mx
10
Pros:

Todo estuvo excelente, buen trato pero sobre todo la ubicación

Cons:

Hubo algo raro en la habitación específicamente en la cama deberían darle una buena fumigada.

2026-09-04 • via Nuitee
O
Olibo • solo_traveller • mx
10
2026-09-03 • via Nuitee
O
Olibo • solo_traveller • mx
10
2026-09-03 • via Nuitee
F
Fabianmaciasm • solo_traveller • mx
10
2026-09-01 • via Nuitee
A
Angel • family_with_children • us
7
Great Value
Pros:

Muy buena localización

2026-09-01 • via Nuitee
H
Hugo • solo_traveller • us
10
2026-08-30 • via Nuitee
J
JESUS • extended_group • mx
10
Buen hotel, limpio y cómodo
Pros:

El lugar muy bien y limpio

Cons:

El baño olía mal aún sin usarlo.

2026-08-29 • via Nuitee
S
Sergio • family_with_children • mx
10
Bien
Pros:

Instalaciones renovadas nuevas

Cons:

La calles de alrededor sucias

2026-08-29 • via Nuitee
J
JADI983 • solo_traveller • mx
9
2026-08-23 • via Nuitee
Y
Yesenia • couple • us
10
2026-08-23 • via Nuitee
D
David • solo_traveller • mx
1
Pros:

Nada, una pesima experiencia, un hotel descuidado en todos los aspectos

Cons:

El Aroma a cañeria de los cuartos, exageradamente pequeños, las camas segun matrimonial y parecen individuales, la alberca no es climatizada, y todo el hotel huele a cañeria sucia, la mas pesima experiencia haberme hospedado ahi, si tienen la oportunidad de reservar ahi, mejor desaprovechenla, se los digo para ahorrarles un mal rato, pedi el rembolso por las 2 noches que no iba utilizar por las razones que ya mencionadas, me negaron el rembolso me cambiaron de habitación y prácticamente lo mismo, el Aroma era mas leve pero tener que soportar ese Aroma es lo mas desgastante y la Suciedad, cabellos por todos lados totalmente asqueroso, la cafetera del cuarto sucia, toda enlamada, el agua del grifo y regadera olia a agua estancad, Repito Pesima experiencia

2026-08-23 • via Nuitee
A
Alma • extended_group • us
9
2026-08-23 • via Nuitee
A
Adriana • solo_traveller • mx
7
Pros:

El trato del personal

Cons:

Que en estacionamiento no esta en el hotel

2026-08-22 • via Nuitee
J
Judith • solo_traveller • mx
10
2026-08-21 • via Nuitee
P
PAVEL ARTURO • couple • mx
7
Pros:

la ubicacion, el gym nuevo, el area de alberca y vista

Cons:

el baño ya necesita renovarse y olia muy feo como a alcantarilla tuvimos que abrir las ventanas por las mañanas, el que no cuente con estacionamiento ya que el ballet parking es muy lento quiza por falta de personal

2026-08-21 • via Nuitee
L
Limones • solo_traveller • mx
8
Pros:

Buena ubicación

Cons:

Cuenta con algunas deficiencias como llave de regadera sin funcionar, señal de TV deficiente, no se limpian las habitaciones a diario.

2026-08-21 • via Nuitee
G
Gabriel • solo_traveller • mx
5
buena hasta que requieres facturar por whastapp
Cons:

Todo estaba bien hastaq el momento de facturar, pesima atencion al cliente en particular del personal que atiende whatsapp, contestan cada 2 o 3 horas, me tarde casi 2 dias para mi factura.

2026-08-20 • via Nuitee
J
JOSE MARTIN • couple • mx
8
Pros:

UBICACION MUY BUENA Y EL RESTAURANTE CUMPLIO MIS EXPECTATIVAS

Cons:

EL BAÑO PODRIA MEJORAR YA ES VIEJO PERO SOBRE TODO ALGUNA PARTES SUCIAS

2026-08-19 • via Nuitee
A
Angulo • solo_traveller • mx
10
Pros:

La alberca y la limpieza

Cons:

Las almohadas están muy altas

2026-08-19 • via Nuitee