Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Exceptional, attentive service (butler, front desk, bellmen)
Impeccable, spacious rooms and suite upgrades
Excellent dining and King Cole Bar with creative cocktails
Pool on upper floor with city/fountain views and pleasant restaurant terrace
Airport transportation and helpful staff (named staff praised)
Convenient central location on Paseo de la Reforma
Cons:
No notable cons reported

Categories

Cleanliness
9.3
Rooms described as 'impeccable' and very well maintained; housekeeping praised in multiple reviews.
Service
9.3
Repeatedly highlighted as exceptional — attentive, friendly staff, named staff and butler service praised throughout stays.
Location
9.3
Called 'terrific' and well situated on Paseo de la Reforma with easy access to Polanco and the Historic Center.
Room Quality
9.3
Rooms and suites described as beautiful, spacious and upgraded (suite 1001 mentioned); terrace/deluxe rooms positively noted.
Amenities
9.3
Positive mentions of pool with city views, restaurant terrace, airport transportation, and attentive butler service.
Value for Money
9.3
Standard quality for this hotel tier
Food and Beverage
9.3
Strong praise for King Cole Bar (creative cocktails) and breakfast at Diana with outstanding service; champagne/restaurant experiences noted.
Overall Experience
9.3
Multiple guests described stays as wonderful, magical, and would highly recommend; many expressed intent to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:23

Property Description

Luxurious Accommodations and Spa Services
Experience top-notch accommodations at the St. Regis Mexico City, located on Paseo de la Reforma Boulevard. Enjoy sophisticated rooms, on-site spa services, and the iconic St. Regis butler service for a truly indulgent stay.

Gourmet Dining and Event Spaces
Indulge in culinary delights at 3 gourmet restaurants and host memorable events in 2 spacious ballrooms. Whether for business or pleasure, the dining options and event spaces at the hotel cater to every need.

Prime Location and Nearby Attractions
Explore iconic landmarks like the Independence Angel statue and the Castle of Chapultepec just moments away. With international embassies and the lush Bosque de Chapultepec park in proximity, the hotel's location offers convenience and charm.

Book now for an unforgettable stay at The St. Regis Mexico City.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.


We are pleased to announce the renovation of our third-floor Atrium to enhance your stay. Please note that renovation work will be carried out from July 20, 2026 to September 15, 2026. Only the Atrium will be temporarily unavailable. Thank you for your understanding
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MEX

Location

Property Video

Guest Reviews

9.3
Based on 77 reviews
Cleanliness: 9.3
Service: 9.3
Location: 9.3
Room Quality: 9.3
Amenities: 9.3
Value for Money: 9.3
Food and Beverage: 9.3
Overall Experience: 9.3
G
Giovanni • couple • us
10
2026-10-26 • via Nuitee
O
Omar • couple • mx
10
Great place to stay! had a great experience.
Pros:

The restaurant and facilities overall were great! The staff were amazing! I had a fun and relaxing time at this hotel. Definitely recommend staying here.

Cons:

Nothing. Everything was great and met my expectations overall. amazing hotel, service, staff

2026-09-16 • via Nuitee
L
ledezmacjl • Couples • Palm Desert, Greater Palm Springs, California
10
Amazing luxurious stay!
Pros:

What a wonderful stay! We were upgraded to a beautiful suite room 1001. We also used their airport transportation and Roberto was excellent but so was the other driver. When we arrived the bellmen promptly assisted us with our luggage and we were checkin. We were excited to have seen the nice upgrade (am Ambassador) and they acknowledged my status. The whole stay was magical. The King Cole Bar is a wonderful space with creative cocktails.

We had breakfast at Diana and our server Arturo was outstanding. Sonia the Diana Manager also came by to say hello and see how our breakfast was and she was pleasant and wonderful.

We came by before we left for our check out (quick one night stay) and had nice champagne glasses to quick start our vacation (what better way than Krug!)

Wonderful stay and cant wait to come back!

2026-08-02 • via Tripadvisor
S
smg100 • Couples • Chicago, Illinois
10
Treated Like Genuinely Welcomed Guests
Pros:

The St. Regis Mexico City is an outstanding hotel, and we can't recommend it highly enough. From the moment we arrived, we were treated like genuinely welcomed guests. That began at check-in, where the team took real care with our room selection, and it continued throughout our stay — there was always someone asking whether there was anything they could do to make our visit more enjoyable. That kind of consistent, attentive service is rare.

The location is terrific for exploring Mexico City, sitting right on Paseo de la Reforma with easy access to Polanco, the Historic Center, and beyond. A special mention goes to the King Cole Bar, where the bartenders were simply great and made for some memorable evenings.

It's a top-notch operation from start to finish. We left already hoping to return.

2026-07-31 • via Tripadvisor
2
2getitdone • Friends getaway • Washington DC, District of Columbia
10
Impeccable rooms, perfect service
Pros:

The St Regis has the best service of any hotel in Mexico City. The rooms are impeccable, and the security is top notch. The terrace of the restaurant is lovely for a relaxed brunch any day (or every day) of the week. Special thanks to Iliana at the front desk for her outstanding hospitality and kindness.

2026-06-10 • via Tripadvisor
T
Trying2seeeverywhere • Couples
10
Perfect and can’t wait to come back!
Pros:

Perfection of a resort here in Mexico City. We were greeted by Rosa and walked to our beautiful room by Orlando. Let me tell you the room is beautiful amenities inside show is gorgeous and very spacious. The beauty only continues as you get to the fifteenth floor with their pool over looking the fountain and the city. Can’t not talk about our butler team and genesis for the phenomenal service and recommendations.

2026-06-01 • via Tripadvisor
N
nickcA2759JY • Family
10
Service!!!
Pros:

Impeccable service. From start to finish, could not have asked for more. Staff was attentive without being overbearing. Room (deluxe terrace) was amazing. This was our first stay in a St. Regis, and we were both thoroughly impressed.

2026-05-24 • via Tripadvisor
C
christiancross • Business • Parker, Colorado
10
Land of Opportunity
Pros:

the St Regis delivers when others cant. Mexico is a land of Opportunity and The St regis takes evert Opportunity to make their customers happy. Shout out to the boys at Valet

2026-04-13 • via Tripadvisor
O
OGtraveler8 • Family • Greenwich, Connecticut
10
Loved our stay
Pros:

Nice rooms, centrally located and excellent service. Attentive staff and an excellent stay with the St Regis butler service a super experience

2026-04-08 • via Tripadvisor
J
Jeffrey • solo_traveller • us
10
Pros:

Friendliness of staff. The room with 24-hour butler service was phenomenal. Good food. The rooms were very quiet, too.

Cons:

I have no complaints.

2026-03-28 • via Nuitee
S
SMaggieL • Family • Boston, Massachusetts
8
Great Hotel with Bad Bathroom Doors!
Pros:

We absolutely loved the St. Regis in CDMX with one glaring exception -- the glass bathroom doors! The service was impeccable, the beds comfortable, the concierge worked magic to get us great seats at an event. Breakfast every morning was a fresh and hot delight.

But, what's not delightful is having absolutely no privacy in the bathroom. The bathroom doors are glass and they are not opaque. They're frosted, but it's very easy to see through them and that makes for some very awkward moments. My husband was trying to shower when room service arrived. He ended up huddled in the tub trying to push himself as far into a corner as possible because there was literally nowhere else in in the room he could go to not be visible by the staff bringing the food. The toilet in our room is in the main bathroom area -- visible. The shower? No door, just an alcove. Visible though the glass. We were traveling with teens and the connecting door is right across from the shower door. Everything is visible.

I'd go back in a heartbeat if it was just me. With others? Unfortunately, no.

2026-03-16 • via Tripadvisor
M
mehadvisor • Family
10
A classic in Reforma
Pros:

A classic in Reforma.

_Rooms are nice, linens are solid, service overall is great.
_Breakfast is not the best (food is a bit disappointing across the board).
_Great location, rooms, options. It’s always busy, but it doesn’t feel that way.
_Good wine selection (an oddity in the area).
_Probably the best hotel gym in CDMX (and top 10 in the world). A solid spa; pool is just OK.
_Eventful: there is always something going on—busy, but not in a negative way.
_Reliable stay. On a recent trip, we switched from the Ritz to St. Regis after a weekend in Valle. Lesson learned.

2026-03-16 • via Tripadvisor
J
Jurandir • solo_traveller • br
10
2026-03-10 • via Nuitee
D
davidalejandrog294 • Business
10
Love the atmosphere at St.Regis
Pros:

Amazing experience, exquisite drinks, attentive service and a wonderful view of "Reforma Avenue" in México City 🇲🇽😉

2026-03-04 • via Tripadvisor
Q
QT94 • Business
10
Excellent stay
Pros:

This was my second stay at the St Regis and I still find it to be a great choice.

Highlight of this place is the impeccable service, great butler service with free coffee and ironing services. Room was very nice and clean with separate tub and shower.

Great gym as well.

2026-02-27 • via Tripadvisor
R
Rafael • couple • br
10
2026-02-26 • via Nuitee
A
ANDRES • family_with_children • co
10
Lo mejor de mi estancia
Pros:

El servicio excelente
Los restaurantes del hotel muy recomendados como el ANIMAL
La habitación excelente
Muy linda vista

Cons:

Todo excelente ningún comentario malo
La gente muy amable y dispuesta para todo

2026-01-09 • via Nuitee
C
Carole • couple • fr
8
2026-01-07 • via Nuitee
2
292stephaniv • Family • Metepec, Central Mexico and Gulf Coast
10
You won’t regret
Pros:

Outstanding place to spend with your family , the staff brought me a cake and gloves for my birthday , pool was amazing with views of the city.

Diana’s restaurant was amazing and we go for the news eve celebration every year

Spa is one of my favorite places in the world

2026-01-01 • via Tripadvisor
K
kdcarroll2003 • Family • San Jose, California
8
Great location, centrally located
Pros:

I was a little surprised by the hotel in comparison to the other St. Regis Hotel I stayed at. The lobby is less impressive and the staff is not as attentive as the hotel in Asia. The rooms are also a little smaller and butler service is a little less attentive. Great location in Reforma, close to Roma Norte and Polanco by walking.

2025-12-12 • via Tripadvisor