Element by Marriott Arundel Mills BWI Airport

Hotels
Element by Westin
8 (382 reviews)
7522 Teague Rd , Hanover , us

Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Customer service
Comfortable rooms
Good location
Cons:
Cleanliness issues
Inconsistent housekeeping

Categories

Cleanliness
6.46
Many reviews mentioned lack of cleanliness, hair and dirt found in the room.
Service
8.93
The staff, particularly front desk personnel, received positive comments despite some issues.
Location
9.47
Convenient location for shopping and restaurants, positively highlighted in multiple reviews.
Room Quality
7.92
Rooms were described as comfortable but had service issues.
Amenities
7.45
Basic amenities provided; however, room service was not available during stay.
Value for Money
8.41
Overall value is acceptable for the quality provided.
Food and Beverage
6.96
Breakfast quality and variety were criticized, suggesting room for improvement.
Overall Experience
8.43
Overall stay was good despite some noted issues. Guests found positives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-27 16:29

Property Description

Modern Amenities
This hotel offers modern amenities such as free WiFi, a kitchenette with a hob, and a flat-screen TV in every room. Guests can also enjoy the convenience of a microwave, refrigerator, work desk, and coffee making facilities.

Complimentary Services
Start your day right with a complimentary breakfast featuring a variety of options from warm signature sandwiches to fresh fruit and pastries. Guests can also take advantage of the fitness center, indoor pool, and business center with fax and photocopying services.

Convenient Location
Located just 5 miles from BWI Airport and Fort Meade Army base, and 2 miles from Arundel Mills Mall, this hotel offers a prime location for both business and leisure travelers.

Book your stay at Element Arundel Mills BWI Airport for a comfortable and convenient experience.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BWI

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Free public parking is possible on site (reservation is needed).

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8
Based on 382 reviews
Cleanliness: 6.46
Service: 8.93
Location: 9.47
Room Quality: 7.92
Amenities: 7.45
Value for Money: 8.41
Food and Beverage: 6.96
Overall Experience: 8.43
K
kelleavent Business
2
Filthy Suites
Pros:

If I could rate under 1 I would. We booked this hotel for a guest speaker traveling to MD. The room was so filthy with items from the previous guest (see pics) we had to quickly find another hotel. The hotel then had the audacity to charge us for the room we could NOT use. The fact they checked a new guest in without ensuring a room had been cleaned confirm their lack of sanitation efforts in preparing rooms for guest regularly! We were able to have the fee refunded and will NEVER use this location again. There’s no way this hotel is connected to the Westin brand.

2026-07-26 via Tripadvisor
R
Renisia solo_traveller us
2
Cons:

1. My room was not ready when I arrived to check-in at 3:15pm however check-in was at 3pm
2. Furniture was ripped
3. Stains on table near beds
4. No roll paper towels within the entire hotel
5. Bathroom shower hot water was cool
6. Yellow highlighter Stains on bed sheets & bed blankets

2026-07-12 via Nuitee
D
Davin couple us
10
2026-07-08 via Nuitee
J
John solo_traveller us
8
Very nice
Pros:

Walk in shower

2026-06-28 via Nuitee
M
mindyd679 Family
4
Not up to Marriott standards
Pros:

The property at Arundel Mills was not an expected Marriott experience. While the room was spacious and the area around convenient, here are issues we encountered. The shower didn’t work, we requested a shuttle for pick up from the airport and after an hour waiting had to call back and were told it was our fault because we weren’t at the correct pick up spot, apparently they pick up from departures not the arrivals deck where all the signs are for hotel pick up, and the room was in need of maintenance with so many scratches on the floor and horribly stained carpets, lastly no friggin comforter on the bed, I got a damn sheet to cover up with. Super disappointed.

2026-06-09 via Tripadvisor
H
Heather family_with_children us
7
Cons:

The pool wasn't working and that was main reason for booking there.

2026-06-06 via Nuitee
L
Lesley Ann couple us
10
2026-06-04 via Nuitee
T
Thomas couple us
10
2026-05-23 via Nuitee
J
James family_with_children us
10
Pros:

Everyone here at the element Arundel mills is absolutely amazing!!

2026-05-14 via Nuitee
A
Alisha family_with_children us
4
2026-05-04 via Nuitee
T
Tasha couple us
7
2026-04-30 via Nuitee
J
Jasprin solo_traveller us
10
Pros:

The showers and location where both amazing

Cons:

I had nothing to complain about or dislike

2026-04-21 via Nuitee
Y
young couple us
9
2026-04-21 via Nuitee
C
candice couple us
5
2026-04-20 via Nuitee
S
Sevone couple us
5
Not good!
Pros:

The yogurt bar and bed😏

Cons:

The area. The hotel is really going down the bathroom flooded everytime we took a shower, we got one towel one hand towel and one wash cloth🤨The pool was closed we was really disappointed about the pool that's really why we booked there!!!😩🤨 Breakfast was ok the yogurt bar was great!! We should get a free stay or money back??😳🤨

2026-04-20 via Nuitee
A
Avilia couple us
10
2026-04-17 via Nuitee
A
Angel family_with_children us
3
Pros:

The breakfast was ok

Cons:

The pool was out of order and the shuttle was limited plus you had to walk from one hotel to the next for bar service

2026-04-07 via Nuitee
K
Keymia couple us
5
Pros:

The staff was very friendly

Cons:

I been staying here for years I will say the place is starting to look un kept first room was dirty hair was left on the toilet and in the shower also the toilet had a foot print on it the staff moved us to another room where the ceiling looks like it had a water leak and it was patched up horribly this place needs an upgrade and the lack is security was a issue I can back from the casino at 3:30am and the staff member was snoring in the back office I say do better this use to be our favorite place to stay but i will look else where now

2026-04-06 via Nuitee
E
Ellerbe couple us
1
2026-04-06 via Nuitee
L
Lauren solo_traveller us
10
Excellent and quiet
Pros:

Close to live casino and Arundel Mills. Staff was wonderful, the room was very spacious and clean.

Cons:

Paid parking

2026-04-05 via Nuitee