Jakarta Airport Hotel

Hotels
8 (4319 reviews)
Terminal 2E Soekarno Hatta International Airport , Tangerang , ID
+62 21 5590008

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
Luggage storage
See all facilities

Review Highlights

Pros:
Proximity to airport
Friendly staff
Good food options
Cons:
No elevator
Old design
Smoking area issues

Categories

Cleanliness
7.83
Cleanliness is mentioned positively; however, some reviews indicate a need for better maintenance.
Service
8.8
Multiple reviews praise the staff for being friendly and helpful.
Location
8.84
The hotel’s location is frequently highlighted as excellent for transit.
Room Quality
7.29
Room quality has been noted as a bit outdated, which affects the rating.
Amenities
7.82
Amenities are generally appreciated but could improve based on some critiques.
Value for Money
7.28
Some reviews mention the pricing being a bit high compared to offered services.
Food and Beverage
8.33
The breakfast offerings and restaurant variety have been well received.
Overall Experience
7.8
Overall experience is positive but influenced by the smoking area issue.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 04:02

Property Description

Convenient Airport Stay Above Departure Hall
Located in Soekarno-Hatta International Airport Terminal 2, Jakarta Airport Hotel offers comfortable rooms with free shuttle service and WiFi.

Modern Amenities and Services
Rooms feature flat-screen TVs, personal safes, and en suite bathrooms. The hotel offers 24-hour front desk, room service, massage, and business center.

Easy Airport Access and Dining Options
Enjoy quick transfers between terminals with skytrains and access to Jakarta City Centre via the airport train station. Dine at various restaurants and shops within the airport.

Book your stay at Jakarta Airport Hotel for a seamless travel experience.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CGK

Location

Guest Reviews

8
Based on 4319 reviews
Cleanliness: 7.83
Service: 8.8
Location: 8.84
Room Quality: 7.29
Amenities: 7.82
Value for Money: 7.28
Food and Beverage: 8.33
Overall Experience: 7.8
A
ALESSIO • solo_traveller • it
8
Pros:

Hotel all’interno del terminal 2 dell’aeroporto.
Strategico, soprattutto se hai il volo la mattina presto e sei arrivato a Giacarta la sera prima.
Camera confortevole e pulita.
Colazione varia, senza particolari lodi.

Cons:

Nulla di rilevante

2026-09-20 • via Nuitee
N
Neufeld • solo_traveller • de
8
2026-09-19 • via Nuitee
C
Cristina • couple • au
7
Very convenient and clean overnight stay
Pros:

Clean, quiet, convenient, good air con, 24 hour reception, free shuttle between terminals, fresh fruit at breakfast

Cons:

Coffee served at breakfast is not good,

2026-09-19 • via Nuitee
M
Matteo • couple • it
10
Favoloso, super accogliente.
2026-09-19 • via Nuitee
P
Per • solo_traveller • se
9
Pros:

Lättillgänglig och gratis transfer. Finns skytrain mellan terminalerna men nu slapp man släpa på bagaget.

Cons:

-

2026-09-18 • via Nuitee
A
alessandro • solo_traveller • it
9
Pros:

Struttura di cui abbiamo usufruito per una notte di scalo. Comoda e con tutti i servizi che servono, compreso un ottimo bar/ristorante.

2026-09-18 • via Nuitee
R
Raquel • solo_traveller • es
8
Pros:

Muy cómodo para pasar la noche cuando llegas tarde al aeropuerto y sales temprano. Te llevan en autobús a la terminal que necesites, lo adaptan a tu hora de salida. Está en la t2

2026-09-18 • via Nuitee
C
Christopher • solo_traveller • gb
7
Great spot for layover
Pros:

Great spot for a layover - staff were amazing and food very nice. Right in Terminal 2

Cons:

Long walk to the room but not the hotels fault

2026-09-18 • via Nuitee
D
Dian • solo_traveller • id
4
Okay for layover
Pros:

The location is great

Cons:

Plenty: room is definitely outdated, staff seemed a bit unfriendly at times, warm water diddle work, breakfast needs improvement. I went for the breakfast at 9.15 and there was barely anything to eat despite breakfast should be served at 10.

2026-09-17 • via Nuitee
O
Oliver • solo_traveller • gb
8
Conveniently located airport hotel
Pros:

Typical airport hotel, very conveniently located in one of the terminals. The room was comfortable and reasonably sized. The staff was friendly and handled the check-in and check-out process very efficiently. If you need to spend a night at Jakarta airport, then this is a good option.

Cons:

The breakfast buffet was good, but the kitchen really seemed to struggle keeping up with the demand for some of the food items even though the breakfast area was half empty.

2026-09-17 • via Nuitee
G
Gary • couple • gg
10
Lovely stop over before our next flight
Pros:

Close to T2
Very friendly and helpful staff
Lovely and clean

2026-09-17 • via Nuitee
K
Kevin • couple • gb
10
2026-09-16 • via Nuitee
T
Torsten • solo_traveller • de
8
2026-09-16 • via Nuitee
S
StefanoCh72 • solo_traveller • it
8
Pros:

Convenient for an overnight stay if you have a layover in Jakarta, as the hotel is located inside the airport. The room was spacious, the beds quite confortable and the breakfast was good.

Cons:

Even though we had informed them in advance of our arrival time, nobody came to pick us up at the airport when we arrived. They told us they had overlooked our message.

2026-09-16 • via Nuitee
F
Florence • solo_traveller • mq
8
Pros:

L emplacement au cœur du terminal 2 parfait
Petit déjeuner correct avant de voyager.
Personnel très gentil

Cons:

rien

2026-09-15 • via Nuitee
M
Mara • couple • it
7
Cons:

Colazione di scarsa qualità

2026-09-15 • via Nuitee
Z
ZaiSalim • solo_traveller • fr
6
2026-09-15 • via Nuitee
R
Rianne • solo_traveller • nl
6
Pros:

Fijne locatie, oke ontbijt. Prima bedden

2026-09-15 • via Nuitee
S
Stefanie • couple • de
9
Gute Lage , Preis/Leistung top
Pros:

Liegt perfekt wenn bis zum Anschlussflug nur wenig Zeit ist. Skytrain Terminal 2 aussteigen und Richtung Departures Terminal 2 gehen. Rechts ist Terminal 2E, links der Hoteleingang, einfach zu finden. Skytrain ist super bequem und schneller als Shuttle wenn man nicht wirklich viel !!! Gepäck oder Gehbeschwerden hat, oder man mitten in der Nacht ankommt. Betten bequem, Zimmer ruhig und sauber, Essen ordentlich. Preis/Leistung ungeschlagen.

2026-09-14 • via Nuitee
A
Annie • solo_traveller • fr
8
Pros:

Hôtel très pratique quand on est en transit

2026-09-14 • via Nuitee