Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Very central location – near historic sites/Baščaršija
Friendly, multilingual and helpful staff
Several guests praised the breakfast
Convenient for exploring the city (in the heart of town)
Helpful assistance with luggage and early check-in
Cons:
Significant cleanliness problems reported (mold, insects, stains, dust)
Rooms are dated and need renovation (faded paint, threadbare carpets/curtains)
Noisy at night (street disco) and early street-cleaning noise
Inconsistent amenities: weak Wi‑Fi, misleading parking claims, smelly fan-coil/no AC in some rooms
Mixed/poor breakfast for some guests
Bedding and curtains reported ripped or worn

Categories

Cleanliness
4.5
Multiple guests report poor housekeeping: insects, hair, mold in bathrooms, yellow-stained pillowcases, sagging mattress, dust and ripped curtains; one guest described the hotel as hygienic but negative reports dominate.
Service
9.2
Staff consistently described as friendly, multilingual and helpful (assisted with luggage, welcoming). One report mentioned a slow reception response, but overall service praise is strong.
Location
9.5
Repeatedly noted as excellent/very central (in the heart of the city, near Baščaršija and major historic sites); location is a clear strength.
Room Quality
5.5
Rooms are frequently described as dated and in need of renovation: faded paint, threadbare carpets/curtains, uncomfortable beds, bugs in bathrooms, noisy street/disco, and issues with AC/fan-coil units.
Amenities
7
Mixed reports: breakfast praised by some but criticized by others as meagre; wifi described as weak by at least one guest; no parking despite claims; basic amenities present but inconsistent and some need updating.
Value for Money
6
Several guests felt the property overstates its class (questionable 4-star claim) and that standards did not match expectations, though central location adds perceived value for some.
Food and Beverage
7.5
Breakfast impressions vary widely: some reviews call it very good/perfect, while others found it poor with very little choice; overall slightly above average due to positive mentions.
Overall Experience
7.6
A mixed experience: outstanding location and generally friendly staff but notable shortcomings in cleanliness, room condition and occasional noise issues lead to an overall slightly-above-average impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 00:05

Property Description

Central Location in Sarajevo's Historic Center
Hotel Astra is conveniently situated next to the iconic Bascarsija, showcasing stunning Ottoman architecture. Explore the city's rich history right at your doorstep.

Convenient Amenities for a Comfortable Stay
Enjoy air-conditioned rooms with minibars and satellite TV, ensuring a relaxing retreat after a day of sightseeing. Benefit from 24-hour reception and complimentary Wi-Fi throughout the hotel.

Dining Options and Relaxation
Indulge in a variety of culinary delights at the on-site restaurant offering local and international cuisines. Unwind in the beautifully designed 2-floor cafeteria for a leisurely drink.

Experience the charm of Sarajevo with Hotel Astra - Book your stay now!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BUT

Location

Guest Reviews

7.1
Based on 332 reviews
Cleanliness: 4.5
Service: 9.2
Location: 9.5
Room Quality: 5.5
Amenities: 7
Value for Money: 6
Food and Beverage: 7.5
Overall Experience: 7.6
M
Mehmet • couple • tr
9
Personelin çok dil bilmesi konumunun çok iyi olması ve kahvaltısının güzel olması temiz bir ortamda
Pros:

Personeller güleryüzlü ve çok dil biliyorlardı Avrupa’nın her yerinden insanlar gelebilir Orta Doğu insanları da gayet rahat gelebilir

Cons:

Sevilmeyecek bir şey bulamadım

2026-08-07 • via Nuitee
K
Krautberger • couple • si
9
Odlican hotel
Pros:

Centar grada

2026-08-06 • via Nuitee
M
Misa • couple • si
7
Disco hotel- če vam je to všeč
Pros:

Lokacija je super. Skoraj na vratih Baščaršije, blizu restavracij. Sam hotel sicer potreben prenove ampak je bilo udobno.

Cons:

Zvečer se zunaj začne disko na ulici. Če si želite žura do jutranjih ur, potem je to za vas. Če bi radi spali kaj več kot od 3h-6.30h potem raje ne rezervirajte. Nemogoče je spati saj je glasba tako glasna kot bi bil žur v sobi. Glede na zadnje komentarje sem se pripravila in imela sabo čepke za ušesa, ki so rešili situacijo. Do 3h je žur, ob 6.30h pa začnejo s čiščenjem ulice in je ropot prav tako zelo glasen.

2026-08-05 • via Nuitee
I
Ivan • extended_group • rs
3
2026-08-04 • via Nuitee
O
Olğun • solo_traveller • tr
10
Samimi ve keyif verici bir otel
Pros:

Otelin şehrin kalbinde yer alması ve hijyenik olması, çalışanların samimi ve sevecen yaklaşımları ve otel sahipleri Hamza ve Uğur Tüzel Bey'lerin hoşsohbet olması insanı şehrin atmosferine daha da yaklaştırıyor. Bu tarihî kentin dokusunu keşfe niyetlenen gezginlerin gözü kapalı kalabileceği bir mekândır şehrin ve Büyük Çarşı'nın göbeğinde yer alan otel.

2026-08-04 • via Nuitee
Z
Zoltán • family_with_children • hu
4
Nagyon jó helyen van , mindenhez közel .
Pros:

Személyzet segítőkész ! Reggeli tökéletes .

Cons:

Emeleti szobát kaptunk, amiben nem volt klíma . Volt egy oldalfali fan-coil , de az borzasztó büdöset fújt . Emiatt nem tudtunk jót pihenni .

2026-08-03 • via Nuitee
1
1980 • solo_traveller • hr
10
2026-08-03 • via Nuitee
D
Dragana • solo_traveller • se
1
Väldigt besvikna
Pros:

Har inget som jag kan säga att vi var nöjda med.

Cons:

Första intrycket var dåligt, ingen i receptionen. Fick vänta länge tills någon kom. Vi fick vårt rum, när vi kommer in dit inser vi att rummet är otroligt dåligt städat. Insekter och skräp på golvet, hårstrån i sängen, badrummet var inte städat!! Vi bad om ett nytt rum som vi också fick..Ännu värre kaos, mögel i badrummet, stopp i duschen, trälåda i badrummet med svartmögel, golvlisterna har aldrig städats, hål i lakan,. Vatten i vattenkokaren som var gammalt och hade en hinna på toppen. Vi kunde inte lägga in våra kläder i garderoben då det var 7-8 kuddar och minst lika många täcken.

Frukosten var också dålig, väldigt lite "mat". Vi drack kaffe och gick till en annan restaurang och åt riktig frukost.

Jag skulle inte rekommendera någon att bo här!! Fruktansvärd upplevelse och otroligt dålig standard!

2026-08-03 • via Nuitee
S
Szabó István • couple • hu
10
2026-08-03 • via Nuitee
B
Bojan • solo_traveller • ba
5
Pros:

Lokacija

Cons:

Jastučnica je imala žute fleke, dušek propao u sredini

2026-08-02 • via Nuitee
A
Amela • family_with_children • se
5
2026-08-02 • via Nuitee
I
Ivana • solo_traveller • rs
7
2026-08-02 • via Nuitee
H
Husamedin • couple • xk
1
It is a reall mass
Pros:

Nothing

Cons:

Nothing

2026-08-02 • via Nuitee
C
CARLOS THOMMY • solo_traveller • pe
8
CENTRICO.
Pros:

Llegué a las 8.30 am. e hice mi Checkin. ..
Muy amable el personal. Me ayudaron a arreglar un desperfecto en mi Maleta.

Cons:

Todo ok

2026-07-23 • via Nuitee
D
Dominika • family_with_children • sk
5
2026-07-23 • via Nuitee
A
Amela • family_with_children • se
5
Pros:

Hotel ima super lokaciju u samom centru

Cons:

Malo previse stvari u hodniku ispod stepenica neuredno. Treba se renovirati

2026-07-22 • via Nuitee
E
Emre • couple • tr
5
2026-07-22 • via Nuitee
A
Adeeb • couple • us
6
Not what I thought I was getting
Cons:

There is no way this is a 4-star hotel! The description on the Booking.com site is completely inflated and misleading. The best thing to say about the hotel is that it is faded glory, with the emphasis on faded. The building is old and its layout would be charming if it were not so ill kempt. The rooms need a makeover: faded paint in the hallways, threadbare carpets and curtains, towels that are fraying and hard; the bed was uncomfortable; there were bugs in the bathroom. There is no parking (unlike what is claimed on the site). The wifi was weak.

Only some of it was made up by the excellent location, within minutes of al the historical sites.

2026-07-21 • via Nuitee
M
Milan • solo_traveller • de
4
2026-07-19 • via Nuitee
S
Sabine • couple • ch
3
2026-07-18 • via Nuitee