Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Very central location – near historic sites/Baščaršija
Friendly, multilingual and helpful staff
Several guests praised the breakfast
Convenient for exploring the city (in the heart of town)
Helpful assistance with luggage and early check-in
Cons:
Significant cleanliness problems reported (mold, insects, stains, dust)
Rooms are dated and need renovation (faded paint, threadbare carpets/curtains)
Noisy at night (street disco) and early street-cleaning noise
Inconsistent amenities: weak Wi‑Fi, misleading parking claims, smelly fan-coil/no AC in some rooms
Mixed/poor breakfast for some guests
Bedding and curtains reported ripped or worn

Categories

Cleanliness
4.5
Multiple guests report poor housekeeping: insects, hair, mold in bathrooms, yellow-stained pillowcases, sagging mattress, dust and ripped curtains; one guest described the hotel as hygienic but negative reports dominate.
Service
9.2
Staff consistently described as friendly, multilingual and helpful (assisted with luggage, welcoming). One report mentioned a slow reception response, but overall service praise is strong.
Location
9.5
Repeatedly noted as excellent/very central (in the heart of the city, near Baščaršija and major historic sites); location is a clear strength.
Room Quality
5.5
Rooms are frequently described as dated and in need of renovation: faded paint, threadbare carpets/curtains, uncomfortable beds, bugs in bathrooms, noisy street/disco, and issues with AC/fan-coil units.
Amenities
7
Mixed reports: breakfast praised by some but criticized by others as meagre; wifi described as weak by at least one guest; no parking despite claims; basic amenities present but inconsistent and some need updating.
Value for Money
6
Several guests felt the property overstates its class (questionable 4-star claim) and that standards did not match expectations, though central location adds perceived value for some.
Food and Beverage
7.5
Breakfast impressions vary widely: some reviews call it very good/perfect, while others found it poor with very little choice; overall slightly above average due to positive mentions.
Overall Experience
7.6
A mixed experience: outstanding location and generally friendly staff but notable shortcomings in cleanliness, room condition and occasional noise issues lead to an overall slightly-above-average impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 00:05

Property Description

Central Location in Sarajevo's Historic Center
Hotel Astra is conveniently situated next to the iconic Bascarsija, showcasing stunning Ottoman architecture. Explore the city's rich history right at your doorstep.

Convenient Amenities for a Comfortable Stay
Enjoy air-conditioned rooms with minibars and satellite TV, ensuring a relaxing retreat after a day of sightseeing. Benefit from 24-hour reception and complimentary Wi-Fi throughout the hotel.

Dining Options and Relaxation
Indulge in a variety of culinary delights at the on-site restaurant offering local and international cuisines. Unwind in the beautifully designed 2-floor cafeteria for a leisurely drink.

Experience the charm of Sarajevo with Hotel Astra - Book your stay now!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BUT

Location

Guest Reviews

7.1
Based on 332 reviews
Cleanliness: 4.5
Service: 9.2
Location: 9.5
Room Quality: 5.5
Amenities: 7
Value for Money: 6
Food and Beverage: 7.5
Overall Experience: 7.6
J
judy lin • couple • us
2
3 nights change 3 rooms
Pros:

Location good

Cons:

Too noisy at night ，AC didn’t work ，elevate didn’t work first night 4th floor the top floor with AC didn’t work ，room temperature 31 degrees ，open the window musical noise all night till 1:30am，complained ，and agreed change room next day ，in the morning we picked our luggage and gave back the room key to them ，they said they will move our luggage to the new room when we come back from the tour ，but when we come back from tour ，the evening staff said day shift staff didn’t tell her now no room available ，have back to the same room with no AC，we fright ，finally gave us a room with AC ，but not a good room either ，last morning the morning staff tell us picked the luggage again will change our room again to the first floor ，first floor room was nice but very loud music all night till 2am

2026-09-19 • via Nuitee
D
Daniel • solo_traveller • gb
6
2026-09-16 • via Nuitee
M
Martin • couple • se
4
2026-09-15 • via Nuitee
M
Martin • couple • se
4
2026-09-15 • via Nuitee
I
Ivica • extended_group • hr
6
Pros:

Location

Cons:

No hot water, average breakfast, elevator out of order for 2 days.

2026-09-13 • via Nuitee
T
Thiago • couple • de
4
2026-09-13 • via Nuitee
M
Mohammad • solo_traveller • ae
10
2026-09-12 • via Nuitee
N
naci • solo_traveller • tr
4
Pros:

Konumu

Cons:

Dubleks katta odaya inen merdiven ve kahvaltı salonunda akan tavan

2026-09-09 • via Nuitee
B
Bernhard • couple • at
9
2026-08-22 • via Nuitee
C
Chiara • couple • it
9
2026-08-21 • via Nuitee
R
Recep • family_with_children • tr
8
2026-08-19 • via Nuitee
M
Melissa • solo_traveller • au
6
Pros:

Great location

Cons:

Extremely noisy at night, bars in area blast music until at least 1am. Also no staff at reception when checking in some random at the cafe just went into reception area without anyone stopping him & searched for room keys. Same with breakfast, no staff around to put out food so had nothing to eat the day o checked out even though I’d paid for breakfast

2026-08-18 • via Nuitee
A
Arni • family_with_children • at
8
In Sarajevo fühlt man sich einfach wohl :)
Pros:

Frühstück war gut. Würde ich persönlich jedoch in dieser Form nicht anbeiten, da sehr viel über bleibt, was wahrscheinlich dann weggeworfen wird.
Lage ist Top. Sehr freundliches Personal. Zimmer scheinen renoviert worden zu sein, jedoch gibt es noch kleine Mängel (Abplatzungen, geringer Schimmel im Bad) was zu sanieren ist.
Ich würde auf jeden Fall hier wieder buchen!

Cons:

Unser Zimmer wurde umgebucht ohne informiert worden zu sein. POSITIV = Personal war jedoch sehr freundlich und wir konnten uns vor Ort einigen! :)

2026-08-17 • via Nuitee
A
Alma • solo_traveller • se
7
2026-08-16 • via Nuitee
B
bandar • solo_traveller • sa
10
2026-08-16 • via Nuitee
F
ferza • family_with_children • gb
3
Too noisy. Not good for families. Staff nice, helpful, cheerful.
Pros:

Kind and helpful staff. Good central location. Very nice coffee shop beneath hotel.

Cons:

Noisy room.
On our first day staff bring us breakfast for 2.
We are travelling with my son. We are 3 person.
He said two is enough and you can share.
Next day the staff bring us 3 breakfast and said our booking says 3 breakfast included.
The behaviour of first employee was very disappointing.
And despite we requested quiet room in our booking, our rrom was looking to bar street. All of us including our 5 year old son chould not sleep until 3 o clock when music stops.
Too noisy. Not good for families.

2026-08-13 • via Nuitee
Z
Zemira • couple • us
9
2026-08-13 • via Nuitee
E
Emre • couple • tr
10
Her şey çok güzeldi yolumun üzeri dinlenmek için durmuştum
Pros:

Her şey çok güzeldi personel güler yüzlü ve çalışkandı. Kahvaltıyla alakalı yazılanları okudum ama hiç de yazıldığı gibi değil sipariş vermeniz değil sadece oda numaranızı soruyorlar bu da gayet en doğal hakları kim bilebilir dışardan gelip gelmediğini.

2026-08-11 • via Nuitee
E
Emre • extended_group • tr
10
2026-08-11 • via Nuitee
M
Mehmet • couple • tr
9
Personelin çok dil bilmesi konumunun çok iyi olması ve kahvaltısının güzel olması temiz bir ortamda
Pros:

Personeller güleryüzlü ve çok dil biliyorlardı Avrupa’nın her yerinden insanlar gelebilir Orta Doğu insanları da gayet rahat gelebilir

Cons:

Sevilmeyecek bir şey bulamadım

2026-08-07 • via Nuitee