Somerset Emerald City Suzhou

Hotels
•
Somerset
8.9 (138 reviews)
No. 436 Changjiang Road, Suzhou New District (Suzhou New District) , Suzhou , cn

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Terrace
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Professional staff
Good location
Nice breakfast

Categories

Cleanliness
8.74
Standard quality for this hotel tier.
Service
9.21
Professional and courteous staff standing ready to provide helpful assistance.
Location
9.25
Nice hotel right next to shopping.
Room Quality
8.7
Standard quality for this hotel tier.
Amenities
8.73
Standard quality for this hotel tier.
Value for Money
8.69
Reasonable price for the room.
Food and Beverage
8.74
Nice breakfast.
Overall Experience
9.11
Overall experience reflects the high standards of the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 19:04

Property Description

Convenient Location at Emerald City Shopping Centre
Situated in the bustling Emerald City Shopping Centre, Somerset Residence provides easy access to a variety of shops, dining options, and entertainment venues, ensuring a vibrant and exciting stay for guests.

Modern Amenities and Comfortable Living Spaces
Each studio and apartment at Somerset Emerald City is equipped with contemporary amenities like a plasma TV, designed to provide guests with a private and comfortable living environment. The living areas and kitchens are thoughtfully arranged to offer both convenience and relaxation during your stay.

Diverse Dining and Services
From a convenience store and meal delivery service to a restaurant serving home-brewed German beer and a selection of western and Asian cuisine, Somerset Residence caters to all your dining needs. Indulge in a range of culinary delights without leaving the comfort of the hotel.

Experience the perfect blend of convenience and comfort at Somerset Residence - book your stay now for an unforgettable experience!

Important information:

Please note that breakfast is served based on the different room types. The one-bedroom apartment offers only one breakfast and the two-bedroom apartment offers two breakfasts.This property reserves the right to release the room after 15:00 on the day of check-in. Guests planning to arrive after this time should contact the property directly. The property's contact info can be found in the confirmation email.

Check-in and check-out hours:
Check-out: 02:00 PM
Airport code: PVG

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    People no matter the age stay for CNY 196 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.9
Based on 138 reviews
Cleanliness: 8.74
Service: 9.21
Location: 9.25
Room Quality: 8.7
Amenities: 8.73
Value for Money: 8.69
Food and Beverage: 8.74
Overall Experience: 9.11
L
Lucie • solo_traveller • cz
9
2026-05-21 • via Nuitee
G
goh • couple • sg
8
2026-05-17 • via Nuitee
P
Patrick • solo_traveller • br
10
2026-05-15 • via Nuitee
H
hongsam • family_with_children • fr
9
Pros:

各项服務都很满意

2026-04-16 • via Nuitee
T
tetsumovit • solo_traveller • jp
4
部屋の設備機能が劣化。
Pros:

日本語の堪能なスタッフた居た。
チェックインとチェックアウトの手続が迅速だった。
部屋のトラブルについて、迅速に修繕いただいた。

Cons:

テレビは海外放送がほぼ無く、観るべき番組が無かった。
バスルームのドアノブのネジ穴が緩く、数回の使用で外れた。
水洗トイレの水の流れが弱く、簡単に詰まってしまった。
ドアの施錠が十分にできない。

2026-04-12 • via Nuitee
L
Lion • solo_traveller • tw
8
2026-02-11 • via Nuitee
A
Agostino • solo_traveller • gb
4
Cons:

Breakfast very poor for a European

2026-01-15 • via Nuitee
S
Samir Saleh Salim • couple • om
10
Nice
Pros:

Loved it

Cons:

Nothing

2025-12-18 • via Nuitee
F
Filip • solo_traveller • rs
7
2025-11-15 • via Nuitee
Y
Younis • solo_traveller • om
8
2025-10-22 • via Nuitee
曾 • solo_traveller • tw
8
2025-10-17 • via Nuitee
W
Waileong
8
Pros:

Shopping mall with cinema and eateries.

2025-09-27 • via Nuitee
H
Hsiu Fen • family_with_children • tw
8
2025-09-18 • via Nuitee
M
mathi • extended_group • in
10
2025-09-08 • via Nuitee
M
mathi • solo_traveller • in
10
2025-08-22 • via Nuitee
J
Jojo Soh
8
Nice hotel
Pros:

Nice hotel right next to shopping

2025-08-15 • via Nuitee
Y
Yi Chieh • solo_traveller • tw
9
2025-08-13 • via Nuitee
L
Linda • couple • lv
10
A good hotel with all the necessary amenities, located near a pedestrian street lined with eateries!
2025-07-21 • via Nuitee
W
WEI • partner
10
Pros:

Nice breakfast, reasonable price for the room.

2025-07-20 • via Nuitee
H
Hong • young couple • au
10
Making our stay in Suzhou most pleasant and conferrable.
Pros:

Professional and courteous staff standing ready to provide helpful assistance, washing/dyer, easy access to public transport and shopping/finning places.

Cons:

none.

2025-06-22 • via Nuitee