This action requires an account to continue. Please log in or create an account in order to proceed with your booking.
Indulge in Comfort and Convenience
Luxurious Amenities: Dive into fun at our indoor pool with a thrilling 12-metre waterslide and a kids splashpad. Each room is equipped with a 32" flat-screen TV, microwave, and refrigerator for your convenience.
Health and Wellness: Stay active at our fitness center and stay productive at the 24-hour business center. Enjoy a smoke-free environment throughout the hotel.
Delightful Extras: Start your day right with a complimentary continental breakfast and stay connected with free WiFi. Plus, explore nearby attractions like Mission Hill Family Estate Winery and Shannon Lake Golf Club.
Experience a perfect blend of relaxation and adventure at Fairfield Inn & Suites West Kelowna. Book now for an unforgettable stay!
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.
Very close to the city
Nothing I can think of
The bed was comfortable. The front desk staff were very friendly and helpful. The breakfast in the morning was good. The coffee was a little stronger than what we like, but still good. The location is excellent for getting on the highway.
There wasn't anything specific we didn't like, however because our stay was so short, we didn't have the opportunity to use some of their other amenities, like the pool and hot tub. It was a very nice hotel.
Great property. Clean and well looked after.
The cost is ridiculous.
Hotel was very nice and clean. Bed was comfortable. Worth the price.
The paper thin bacon at the continental breakfast was a bummer. Ended up going out for breakfast.
Clean well stocked rooms bathroom accesories very good
AC worked very well
Pool, slide very fun
Very friendly efficient staff in all areas
Cookies a big hit with granddaughter
No shade for parking
Location is good. Short drive to downtown kelowna. Nearby store - walmart, restaurant etc. Clean. Staff are good in customer service. Free breakfast. Accept pets.
Everything is execellent.
Great stay at the Marriott in Kelowna! I like that breakfast was included. It would have been good to be able to find a place to sit for breakfast but we decided just to sit in the main lobby. It is a lovely hotel. Thank you
Breakfast was super busy, and stuff was running out. No fault of the staff because it was hard to even move around to get your food let alone refill hot water etc...Maybe a few more places to sit and back up hot waters/refills ready to go?
The room was well equipped, not sure 2 TVs were necessary as they were mounted only 1 mt apart.
Breakfast options were plentiful. Location was great.
Check in and Check out was slow and cumbersome. Room service staff lining the corridor in the morning waiting for rooms to empty was a real put off.
We really enjoyed the breakfast, the waffles were crispy and fluffy. The bacon was crispy and there were alot of options to choose from. The complimentary coffee that is available 24 hours was cold but still good. We reheated it in our microwave.
The bed was comfortable , the room was clean .
We had a pull out couch for our kids but we were missing the pillows and blankets for the bed.
The pool was average and there were no pool towels . So we asked for more room towels so we could use the ones we had in our room to dry off after swimming.
When we first checked in the front desk person barely looked up from the phone to address us. It took a while to check in but we were the only people at the front desk. We all urgently needed the washroom.
Whenever we needed something and had to go to the front desk the attendant barely looked up from the phone..
After we checked in , one of the staff opened our room door and attempted to come inside. They didn't apologize they just left. No one called our room to apologize.
No towels in the pool area
Add more waffle maker's ( at least two more) and designate an area for just waffle making. Each waffle takes 3 minutes to make. So having more would cut down on that line.
Provide blankets and pillows for the pull out couches
Add a soap dish in the bathroom
The location.
The housekeeping is nonexistent!
On check in they tell you it's every other day.
Apparently that means they'll empty the waste paper baskets.
The linens (sheets, towels, pillows) are very tired.
It could be a nice hotel if they hired some more housekeeping staff and bought some new linens.
Comfortable beds. Fridge, TV, coffee maker, A/C , free Wifi worked well. Enjoyed the varied hot and cold items available for the free breakfast. Though not able to respond due to other commitments, contact by email from staff asking about our stay was appreciated.
Sometimes difficult to reach staff in person to answer questions or express concerns. Alarm clock went off at 6:00am though we had not set it and no instructions on how to operate it. Iron did not get very hot even on the highest setting. Pair of men's underwear left on the floor under the shelf in the bathroom by a previous guest. Cleaning staff did not come to do straightening up or replace towels during the three days we were there.
Such a lovely team 😍
Great service
Wish I'd booked longer!
Clean friendly and convenient for everything I needed
Your guide to the flawless travel experience