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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Business center
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Heating
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Terrace
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Family rooms
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Pets allowed
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Hiking
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Lift / Elevator
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Laundry
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Luggage storage
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Express check-in/check-out
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Cycling
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Safety deposit box
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Fax/photocopying
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Golf course
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Facilities for disabled guests
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Meeting/banquet facilities
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Hot tub/Jacuzzi
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Dry cleaning
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Bowling
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Mini golf
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Non-smoking throughout
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Designated smoking area
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Minimarket on site
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Special diet menus - on request
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ATM/cash machine on site
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Electric vehicle charging station
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Vending machine - drinks
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Indoor pool
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Vending machine - snacks
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Kid-friendly buffet
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Water slide
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Sun loungers or beach chairs
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Fruits
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Key access
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CCTV outside property
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CCTV in common areas
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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Breakfast takeaway containers
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Key card access
Review Highlights
Categories
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Property Description
Indulge in Comfort and Convenience
Luxurious Amenities: Dive into fun at our indoor pool with a thrilling 12-metre waterslide and a kids splashpad. Each room is equipped with a 32" flat-screen TV, microwave, and refrigerator for your convenience.
Health and Wellness: Stay active at our fitness center and stay productive at the 24-hour business center. Enjoy a smoke-free environment throughout the hotel.
Delightful Extras: Start your day right with a complimentary continental breakfast and stay connected with free WiFi. Plus, explore nearby attractions like Mission Hill Family Estate Winery and Shannon Lake Golf Club.
Experience a perfect blend of relaxation and adventure at Fairfield Inn & Suites West Kelowna. Book now for an unforgettable stay!
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.
Location
Guest Reviews
It wasn't a suite with basic cooking facilities
Location
Non existent wifi despite claiming one, no chance to contact the hotel by email/telephone before booking.
Everything was fine
Very close to the city
Nothing I can think of
The bed was comfortable. The front desk staff were very friendly and helpful. The breakfast in the morning was good. The coffee was a little stronger than what we like, but still good. The location is excellent for getting on the highway.
There wasn't anything specific we didn't like, however because our stay was so short, we didn't have the opportunity to use some of their other amenities, like the pool and hot tub. It was a very nice hotel.
Great property. Clean and well looked after.
The cost is ridiculous.
Hotel was very nice and clean. Bed was comfortable. Worth the price.
The paper thin bacon at the continental breakfast was a bummer. Ended up going out for breakfast.
Clean well stocked rooms bathroom accesories very good
AC worked very well
Pool, slide very fun
Very friendly efficient staff in all areas
Cookies a big hit with granddaughter
No shade for parking
Location is good. Short drive to downtown kelowna. Nearby store - walmart, restaurant etc. Clean. Staff are good in customer service. Free breakfast. Accept pets.
Everything is execellent.
Great stay at the Marriott in Kelowna! I like that breakfast was included. It would have been good to be able to find a place to sit for breakfast but we decided just to sit in the main lobby. It is a lovely hotel. Thank you
Breakfast was super busy, and stuff was running out. No fault of the staff because it was hard to even move around to get your food let alone refill hot water etc...Maybe a few more places to sit and back up hot waters/refills ready to go?
The room was well equipped, not sure 2 TVs were necessary as they were mounted only 1 mt apart.
Breakfast options were plentiful. Location was great.
Check in and Check out was slow and cumbersome. Room service staff lining the corridor in the morning waiting for rooms to empty was a real put off.
We really enjoyed the breakfast, the waffles were crispy and fluffy. The bacon was crispy and there were alot of options to choose from. The complimentary coffee that is available 24 hours was cold but still good. We reheated it in our microwave.
The bed was comfortable , the room was clean .
We had a pull out couch for our kids but we were missing the pillows and blankets for the bed.
The pool was average and there were no pool towels . So we asked for more room towels so we could use the ones we had in our room to dry off after swimming.
When we first checked in the front desk person barely looked up from the phone to address us. It took a while to check in but we were the only people at the front desk. We all urgently needed the washroom.
Whenever we needed something and had to go to the front desk the attendant barely looked up from the phone..
After we checked in , one of the staff opened our room door and attempted to come inside. They didn't apologize they just left. No one called our room to apologize.
No towels in the pool area
Add more waffle maker's ( at least two more) and designate an area for just waffle making. Each waffle takes 3 minutes to make. So having more would cut down on that line.
Provide blankets and pillows for the pull out couches
Add a soap dish in the bathroom
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