Hotel Playa la Media Luna, Isla Mujeres

Hotels
•
Independent
8.2 (134 reviews)
Seccion Rocas, Lotes 9 y 10, Punta Norte, Smz. 1, Isla Mujeres, QROO, 77400 , Isla Mujeres , MX
+52 998 877 0759

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Facilities

Free WiFi
Terrace
Luggage storage
Wheelchair accessible
Snorkeling nearby
Bicycle rentals nearby
Safe-deposit box at front desk
Multilingual staff
Front desk (limited hours)
Smoke-free property
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Beautiful beach views
Cons:
No swimming allowed
Nearby construction noise

Categories

Cleanliness
7.41
Cleanliness is good, but some areas could use improvement due to nearby construction.
Service
8.88
Staff were always helpful and contributed positively to the experience.
Location
8.92
Stunning location directly on the beach with access to local attractions.
Room Quality
7.87
Rooms are comfortable and quaint, suitable for a peaceful stay.
Amenities
7.9
Amenities include a nice pool, but swimming restrictions apply at the beach.
Value for Money
8.36
Good value for the price, considering the location and tranquility.
Food and Beverage
7.91
Food options nearby, but hotel dining not assessed in reviews.
Overall Experience
8.38
Overall pleasant stay with relaxing beach views and a special atmosphere.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 10:10

Property Description

Welcome to Hotel Playa la Media Luna, your perfect oasis in Isla Mujeres!

Outdoor Paradise
Dive into relaxation with our stunning outdoor pool or lounge on our terrace, soaking in the breathtaking views. Whether you’re basking in the sun or taking a refreshing swim, our amenities are designed for your leisure.

Comfort & Connectivity
Stay connected with complimentary wireless internet throughout the hotel, and unwind in one of our 18 well-appointed guestrooms, each featuring minibars and cable programming. Your comfort is our priority with quality amenities like safes and coffee/tea makers.

Convenient Services
We offer a range of thoughtful services, from multilingual staff to assist you with all your needs, to hassle-free wedding services. Enjoy free self-parking, luggage storage, and laundry facilities that make your stay as convenient as possible.

Don’t miss the chance to experience the beauty of Isla Mujeres—book your stay today!

Important information:

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • No pets and no service animals are allowed at this property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CUN

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Service animals not allowed

  • Accessibility

    No elevators

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

8.2
Based on 134 reviews
Cleanliness: 7.41
Service: 8.88
Location: 8.92
Room Quality: 7.87
Amenities: 7.9
Value for Money: 8.36
Food and Beverage: 7.91
Overall Experience: 8.38
N
Nahum • extended_group • il
9
כייף
Pros:

היה שם הכול חוף יפה בריכות חדר כושר מסעדות כל מה שצריך

Cons:

המיקום של החדר שלא היה מים בחדרים

2026-07-24 • via Nuitee
A
Ana Paulina • couple • mx
8
Perfecta, definitivo volvería.
Pros:

Las ubicación, es ideal, su zona de playa es bellísima, la zona de alberca. Muy agradable, limpio, en buenas condiciones, un pequeño paraíso.

Cons:

La comida, no tienen alimentos por lo que hay que pedir a la carta y entiendo que lo traen de otro lugar. Pedí un ceviche que no traía los ingredientes que marcaba la carta, podrían mejorar esto.

2026-07-22 • via Nuitee
H
Helen • solo_traveller • il
7
Pros:

The pool overlooking the sea is really inviting and pleasant, and the hotel itself is pleasant, clean, and beautiful. The location also great.

Cons:

the room we received was very small and less comfortable

2026-07-21 • via Nuitee
F
Familie Trüssel • solo_traveller • ch
9
Erholung pur
Pros:

Lage ist Top. Auch für Familien. Ruhig. Der Strand und das Meer sehr Nahe.

Cons:

Die Zimmer sind hellhörig. Wenn Gäste mit bellenden Hunden da sind stört das die friedliche Atmosphäre sehr.

2026-07-21 • via Nuitee
R
Rebecca • family_with_children • au
5
2026-07-19 • via Nuitee
P
Pietro • family_with_children • it
10
Pros:

perfect locations, just in front of the sea

Cons:

na

2026-07-19 • via Nuitee
A
ANTONIETTA • couple • it
6
Troppo costosa per come si presenta
Pros:

La vicinanza a Playa Norte

Cons:

Non mi è piaciuta l’accoglienza, avevamo scelto una camera pagata tantissimo e ce ne hanno assegnata un’altra, al che abbiamo chiesto che ci venisse data quella acquistata e dopo varie peripezie l’abbiamo ottenuta. La struttura in sè avrebbe un buon potenziale ma c’è poca cura nella manutenzione degli spazi comuni e delle camere. Il costo è spropositato rispetto all’alloggio. Inoltre le foto pubblicate su Booking non sono veritiere.

2026-07-18 • via Nuitee
F
Fernando • family_with_children • mx
7
2026-07-17 • via Nuitee
K
Kim van den Broek • solo_traveller • nl
9
Prima verblijf
Pros:

De locatie en dat er schildpadden aan land komen bij het hotel

Cons:

Personeel, geen eet of drink mogelijkheden

2026-07-17 • via Nuitee
J
Joseph Gary • couple • ca
10
Pros:

L’endroit était magnifique!

2026-07-16 • via Nuitee
S
Saavedra • solo_traveller • uy
9
Volvería
Pros:

Ambiente relajado, buenos colchones y buena piscina

2026-07-13 • via Nuitee
S
Sylvie • solo_traveller • ca
8
2026-07-12 • via Nuitee
M
Miguel • extended_group • us
9
We eillnreturn.
Pros:

Location was great. Pool area wax wonderful.

2026-07-11 • via Nuitee
M
Miguel • family_with_children • us
9
2026-07-11 • via Nuitee
G
Genoveva • solo_traveller • mx
10
2026-07-10 • via Nuitee
E
Ernesto Rafael • solo_traveller • mx
10
2026-07-08 • via Nuitee
R
Rochel • couple • us
10
Fantastic getaway
Pros:

It was a fantastic stay

They were so sensitive to my needs they upgraded me free of charge to a ground floor they helped with my bags and everything was amazing

Cons:

Everything was good

2026-07-05 • via Nuitee
Y
Yzhak • extended_group • il
9
Pros:

מיקום נהדר על השדרה

2026-07-03 • via Nuitee
P
Paola • couple • it
9
SUPER
Pros:

Pulizia, la spiaggetta privata con piscina ombrelloni
E lettini . A 100 metri a piedi da playa nord ma distaccata dalla confusione turistica. Ottimo hotel

Cons:

Niente

2026-07-03 • via Nuitee
S
Susana • couple • us
8
Basic condo style, great main pool. There’s a smaller secret pool no one told us about but we found it. The staff is not
Pros:

The view of the main pool is amazing! Sea turtles come on shore at night and you can see them from the balcony!

Cons:

There is no restaurant, no elevator and we were on the third floor.

2026-07-03 • via Nuitee