Hotel Playa la Media Luna, Isla Mujeres

Hotels
•
Independent
8.2 (134 reviews)
Seccion Rocas, Lotes 9 y 10, Punta Norte, Smz. 1, Isla Mujeres, QROO, 77400 , Isla Mujeres , MX
52-9-988770759

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Facilities

Free WiFi
Terrace
Luggage storage
Wheelchair accessible
Snorkeling nearby
Bicycle rentals nearby
Safe-deposit box at front desk
Multilingual staff
Front desk (limited hours)
Smoke-free property
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Beautiful beach views
Cons:
No swimming allowed
Nearby construction noise

Categories

Cleanliness
7.41
Cleanliness is good, but some areas could use improvement due to nearby construction.
Service
8.88
Staff were always helpful and contributed positively to the experience.
Location
8.92
Stunning location directly on the beach with access to local attractions.
Room Quality
7.87
Rooms are comfortable and quaint, suitable for a peaceful stay.
Amenities
7.9
Amenities include a nice pool, but swimming restrictions apply at the beach.
Value for Money
8.36
Good value for the price, considering the location and tranquility.
Food and Beverage
7.91
Food options nearby, but hotel dining not assessed in reviews.
Overall Experience
8.38
Overall pleasant stay with relaxing beach views and a special atmosphere.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 10:10

Property Description

Welcome to Hotel Playa la Media Luna, your perfect oasis in Isla Mujeres!

Outdoor Paradise
Dive into relaxation with our stunning outdoor pool or lounge on our terrace, soaking in the breathtaking views. Whether you’re basking in the sun or taking a refreshing swim, our amenities are designed for your leisure.

Comfort & Connectivity
Stay connected with complimentary wireless internet throughout the hotel, and unwind in one of our 18 well-appointed guestrooms, each featuring minibars and cable programming. Your comfort is our priority with quality amenities like safes and coffee/tea makers.

Convenient Services
We offer a range of thoughtful services, from multilingual staff to assist you with all your needs, to hassle-free wedding services. Enjoy free self-parking, luggage storage, and laundry facilities that make your stay as convenient as possible.

Don’t miss the chance to experience the beauty of Isla Mujeres—book your stay today!

Important information:

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • No pets and no service animals are allowed at this property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CUN

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Service animals not allowed

  • Accessibility

    No elevators

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

8.2
Based on 134 reviews
Cleanliness: 7.41
Service: 8.88
Location: 8.92
Room Quality: 7.87
Amenities: 7.9
Value for Money: 8.36
Food and Beverage: 7.91
Overall Experience: 8.38
P
Paola • couple • it
9
SUPER
Pros:

Pulizia, la spiaggetta privata con piscina ombrelloni
E lettini . A 100 metri a piedi da playa nord ma distaccata dalla confusione turistica. Ottimo hotel

Cons:

Niente

2026-07-03 • via Nuitee
S
Susana • couple • us
8
Basic condo style, great main pool. There’s a smaller secret pool no one told us about but we found it. The staff is not
Pros:

The view of the main pool is amazing! Sea turtles come on shore at night and you can see them from the balcony!

Cons:

There is no restaurant, no elevator and we were on the third floor.

2026-07-03 • via Nuitee
Y
Yzhak • extended_group • il
9
Pros:

מיקום נהדר על השדרה

2026-07-03 • via Nuitee
S
Sarah • couple • us
10
2026-07-02 • via Nuitee
R
RAUL • couple • mx
1
me cobraron sin darme el servicio
2026-06-30 • via Nuitee
A
Abisai • solo_traveller • mx
6
Pros:

Lugar tranquilo, llegan tortugas

Cons:

No hay personal, en el día un solo empleado para todo el hotel y el día que descanso no hubo servicio de bebidas en la alberca

2026-06-30 • via Nuitee
A
Antônio Cipriano • couple • br
6
2026-06-25 • via Nuitee
A
Anamaria • couple • us
9
We enjoyed the fact that it felt secluded, yet steps away for everything
Pros:

Amazing location, very private , beautiful views of the ocean

2026-06-22 • via Nuitee
R
Robert • couple • gb
10
Great location and good value
Pros:

We had a suite with jacuzzi on the balcony facing the sea. Pool was nice too. Very close to the north beach but a reasonable walk (in the heat) from the ferry. The rooftop bar on the hotel next door has great sunset views.

Cons:

Lots of birds flying overhead and the slight risk of droppings!

2026-06-19 • via Nuitee
H
Hixon • solo_traveller • us
10
Would stay there again
Pros:

Great pool, right by the beach!

Cons:

No complaints. Everything was easy

2026-06-13 • via Nuitee
K
keren • couple • il
1
2026-06-13 • via Nuitee
R
Ronen • extended_group • il
9
2026-06-12 • via Nuitee
O
Omar • solo_traveller • mx
9
2026-06-12 • via Nuitee
M
Maydelin • family_with_children • us
7
Pros:

Es un hotel muy céntrico, en medio, cerca de muchos restaurantes ,tiendas. Playas etc.
perfecto para quedarse en la isla.

2026-06-12 • via Nuitee
L
Lainie • extended_group • us
8
For the price it is definitely worth a stay especially if you don't drive the location is very good.
Pros:

The location was great, my friend and I were traveling without our husbands who drive (we do not) and the location made it easy for us to walk practically everywhere as it's a heartbeat away from dowtown action. But it's also hidden and far away enough for privacy, safety, peace and quiet. I loved the view and that we could see turtles burying their eggs at night. The price is also reasonable.

Cons:

The shower is set up in a way that it's impossible not to get water everywhere. The shower door doesnt prevent the water from leaking out so we would waste towels on the floor to mop up all of the water. It would have been nice if they had a restaurant in the hotel, even if it was just serving the basics and the bar wasn't open until Thursday and when it was open we always had to go to the bar to get our drinks, it would have been nice if they were served to us while on the lounge chair or in the pool. The people who work there did a great job, but not the friendliest people.

2026-06-09 • via Nuitee
M
Michael • family_with_children • us
8
Location, view and pools were great and they had coffee and water in the longe
Pros:

Great location and rooms for the price. Really like having the rooms with the pool right outside the room for the kids

Cons:

Some maintenance needs to be done to the rooms. Our toilet broke. The handler was rusted out. The coffee pot definitely needs to be replaced it had ants in the and was full of black grit and the shower barely had any water pressure.

2026-06-05 • via Nuitee
M
Mérédith • couple • ca
7
Pros:

Superbe emplacement(playa Norte et resto à proximité a pied!) vue sur la mer et piscines. hôtel tranquille.

Cons:

Pas de déjeuner.

2026-05-31 • via Nuitee
R
Rubia • family_with_children • us
6
Great location poor service
Pros:

Location. The room was clean

Cons:

No service, the staff is poor, zero service, basically is an airbnb, i had to request to clean my room, the pool area is gorgeus but they dont clean, the chairs outdoor were dirty and nobody cleaned for the 4 days we were there. You can swim at the beach in front of the hotel.

2026-05-30 • via Nuitee
E
Estela • extended_group • mx
10
Muy buena
Pros:

No hay servicio de desayuno, la ubicación es buena solo faltaría un poco de iluminación en las calles aledañas

Cons:

Que tuvieran restaurante

2026-05-30 • via Nuitee
M
melany • family_with_children • us
10
Best so far on the Island !
Pros:

The hotel and staff were super friendly and helpful, we have stayed at numerous other sites on Isla, but this is now our favorite. If you want quiet, peaceful and close to great snorkeling, this is you place....

Cons:

Not a thing!

2026-05-24 • via Nuitee