Hotel Playa La Media Luna

Hotels
8.2 (601 reviews)
Seccion Rocas Letes 9/10 Punta Norte , Isla Mujeres , mx

listing image 1
Show all photos
Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Heating
Terrace
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Beautiful beach views
Cons:
No swimming allowed
Nearby construction noise

Categories

Cleanliness
7.41
Cleanliness is good, but some areas could use improvement due to nearby construction.
Service
8.88
Staff were always helpful and contributed positively to the experience.
Location
8.92
Stunning location directly on the beach with access to local attractions.
Room Quality
7.87
Rooms are comfortable and quaint, suitable for a peaceful stay.
Amenities
7.9
Amenities include a nice pool, but swimming restrictions apply at the beach.
Value for Money
8.36
Good value for the price, considering the location and tranquility.
Food and Beverage
7.91
Food options nearby, but hotel dining not assessed in reviews.
Overall Experience
8.38
Overall pleasant stay with relaxing beach views and a special atmosphere.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 10:10

Property Description

Seaside Paradise:
Nestled by the picturesque Half Moon Beach, Hotel Playa La Media Luna offers a tranquil retreat just moments away from the vibrant city center.

Perfect Blend of Seclusion and Convenience:
Experience the best of both worlds at La Media Luna - a serene beachfront location combined with easy access to a plethora of dining options, boutique stores, and entertainment venues.

Relaxation and Luxury Combined:
Indulge in a leisurely swim in the expansive pool or treat yourself to a rejuvenating in-room massage, courtesy of the hotel's top-notch spa services.

Ready to experience the ultimate blend of relaxation and convenience at Hotel Playa La Media Luna? Book your stay now for an unforgettable beachfront getaway!

Important information:

Please note that guests must pay in MXN pesos at exchange rate the hotel has during the guest's arrival. VISA and MasterCard credit cards, as well as traveler checks are accepted. Guests must bring pesos if they intend to pay with cash.

Please note that in order to generate an invoice guests must request it at the moment of booking and provide the full information. No invoices will be made at the moment of check in or during the stay.

Due COVID-19, housekeeping is made every 2 days during guest stay.

100% smoke free space. By official disposition according to the anti-smoking law, smoking is prohibited inside the hotel facilities (including open areas). In case the guest is seen breaking the law, he will be made available to the corresponding authorities.

The hotel will be undergoing renovations from the 1st of September to 1st of October from 9:00am to 7:00pm.

Two-Bedroom Apartment - Fourth Floor upstairs: please note that for this room type is located on the fourth floor, there is no elevator and you have to go upstairs by foot.

From August 15 to October 25, 2025, we will be renovating our hotel, so there will be noise from 9 a.m. to 6 p.m.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CUN

Location

Guest Reviews

8.2
Based on 601 reviews
Cleanliness: 7.41
Service: 8.88
Location: 8.92
Room Quality: 7.87
Amenities: 7.9
Value for Money: 8.36
Food and Beverage: 7.91
Overall Experience: 8.38
G
Gerardo • solo_traveller • mx
10
2026-08-07 • via Nuitee
S
Stephanie • family_with_children • us
7
Great location to all the food, north beach, the dive shop we booked through, but customer service at the front desk nee
Pros:

The location was great for everything we needed.

Cons:

A few of the ladies at the front desk were not very friendly - several were great. Two in particular seemed annoyed when I asked questions. I understand a bit of a language barrier but it was the first time in Mexico that I had the front desk act that way. One sighed and even rolled her eyes when I asked if there was a water refill area. I didn’t go there often and I really tried not to bother them. If I go back to Isla Mujeres, I would try a different hotel to see if the experience is different.

2026-08-02 • via Nuitee
N
Nahum • extended_group • il
9
כייף
Pros:

היה שם הכול חוף יפה בריכות חדר כושר מסעדות כל מה שצריך

Cons:

המיקום של החדר שלא היה מים בחדרים

2026-07-24 • via Nuitee
A
Ana Paulina • couple • mx
8
Perfecta, definitivo volvería.
Pros:

Las ubicación, es ideal, su zona de playa es bellísima, la zona de alberca. Muy agradable, limpio, en buenas condiciones, un pequeño paraíso.

Cons:

La comida, no tienen alimentos por lo que hay que pedir a la carta y entiendo que lo traen de otro lugar. Pedí un ceviche que no traía los ingredientes que marcaba la carta, podrían mejorar esto.

2026-07-22 • via Nuitee
F
Familie Trüssel • solo_traveller • ch
9
Erholung pur
Pros:

Lage ist Top. Auch für Familien. Ruhig. Der Strand und das Meer sehr Nahe.

Cons:

Die Zimmer sind hellhörig. Wenn Gäste mit bellenden Hunden da sind stört das die friedliche Atmosphäre sehr.

2026-07-21 • via Nuitee
H
Helen • solo_traveller • il
7
Pros:

The pool overlooking the sea is really inviting and pleasant, and the hotel itself is pleasant, clean, and beautiful. The location also great.

Cons:

the room we received was very small and less comfortable

2026-07-21 • via Nuitee
P
Pietro • family_with_children • it
10
Pros:

perfect locations, just in front of the sea

Cons:

na

2026-07-19 • via Nuitee
R
Rebecca • family_with_children • au
5
2026-07-19 • via Nuitee
A
ANTONIETTA • couple • it
6
Troppo costosa per come si presenta
Pros:

La vicinanza a Playa Norte

Cons:

Non mi è piaciuta l’accoglienza, avevamo scelto una camera pagata tantissimo e ce ne hanno assegnata un’altra, al che abbiamo chiesto che ci venisse data quella acquistata e dopo varie peripezie l’abbiamo ottenuta. La struttura in sè avrebbe un buon potenziale ma c’è poca cura nella manutenzione degli spazi comuni e delle camere. Il costo è spropositato rispetto all’alloggio. Inoltre le foto pubblicate su Booking non sono veritiere.

2026-07-18 • via Nuitee
K
Kim van den Broek • solo_traveller • nl
9
Prima verblijf
Pros:

De locatie en dat er schildpadden aan land komen bij het hotel

Cons:

Personeel, geen eet of drink mogelijkheden

2026-07-17 • via Nuitee
F
Fernando • family_with_children • mx
7
2026-07-17 • via Nuitee
J
Joseph Gary • couple • ca
10
Pros:

L’endroit était magnifique!

2026-07-16 • via Nuitee
S
Saavedra • solo_traveller • uy
9
Volvería
Pros:

Ambiente relajado, buenos colchones y buena piscina

2026-07-13 • via Nuitee
S
Sylvie • solo_traveller • ca
8
2026-07-12 • via Nuitee
M
Miguel • family_with_children • us
9
2026-07-11 • via Nuitee
M
Miguel • extended_group • us
9
We eillnreturn.
Pros:

Location was great. Pool area wax wonderful.

2026-07-11 • via Nuitee
G
Genoveva • solo_traveller • mx
10
2026-07-10 • via Nuitee
E
Ernesto Rafael • solo_traveller • mx
10
2026-07-08 • via Nuitee
R
Rochel • couple • us
10
Fantastic getaway
Pros:

It was a fantastic stay

They were so sensitive to my needs they upgraded me free of charge to a ground floor they helped with my bags and everything was amazing

Cons:

Everything was good

2026-07-05 • via Nuitee
P
Paola • couple • it
9
SUPER
Pros:

Pulizia, la spiaggetta privata con piscina ombrelloni
E lettini . A 100 metri a piedi da playa nord ma distaccata dalla confusione turistica. Ottimo hotel

Cons:

Niente

2026-07-03 • via Nuitee