Hotel Exclusive

Hotels
8.2 (86 reviews)
Safeta Zajke 420 , Sarajevo , BA

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast options
Convenient location
Value for money
Cons:
Cleanliness issues
Strong cigarette odors in hotel areas

Categories

Cleanliness
6.53
The overall cleanliness of the hotel was unsatisfactory, with old and worn-out furniture and unpleasant odors.
Service
9
The staff was very friendly, accommodating, and made guests feel welcome.
Location
8.54
The location was convenient and accessible, especially for driving into the city.
Room Quality
7.99
Rooms were comfortable with nice bathrooms, but some reports mentioned persistent cigarette odors.
Amenities
8.52
The hotel offers valuable amenities such as free parking and a nice breakfast.
Value for Money
8.48
The hotel is considered exceptional value for the price paid.
Food and Beverage
8.53
Breakfast was reported to be good with a great variety of food.
Overall Experience
8
Overall experience is mixed due to cleanliness issues and smoking odors affecting stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:00

Property Description

Luxurious Accommodations
Experience a stay of comfort and elegance at The Hotel Exclusive. Our 4-star property offers modern rooms and apartments with state-of-the-art facilities, ensuring a pleasant atmosphere during your visit.

Convenient Location
Situated at the entry to Sarajevo, our hotel provides easy access to historic sights, Olympic facilities, and scenic mountains. Explore the city with ease and make the most of your stay with us.

Tranquil Retreat
After a day of business meetings or sightseeing, unwind in the peaceful surroundings of The Exclusive. Nestled in a quiet part of town, our hotel offers the perfect escape for relaxation and rejuvenation.

Book your stay at The Hotel Exclusive now for a memorable and enjoyable experience.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SJJ

Location

Guest Reviews

8.2
Based on 86 reviews
Cleanliness: 6.53
Service: 9
Location: 8.54
Room Quality: 7.99
Amenities: 8.52
Value for Money: 8.48
Food and Beverage: 8.53
Overall Experience: 8
J
Jan • couple • nl
8
Prima hotel op doorreis
Pros:

We kregen onverwacht een luxe suite op de vierde verdieping. We arriveerden later op de avond en werden zeer vriendelijk ontvangen. Hoewel het restaurant al gesloten was, werd er voor ons toch een heerlijk bord goulash soep en brood geregeld. Parkeren op eigen terrein.

Cons:

Op zich was alles naar behoren, alleen de jacuzzi-douche in de badkamer vertoonde mankementen. Goed maar enigszins sober ontbijt. Hotel ligt in buitenwijk.

2026-09-08 • via Nuitee
P
Priyanka • couple • ae
10
Value for money
Pros:

Very good property the renovations were going on

Cons:

Nothing

2026-09-04 • via Nuitee
S
Sladjana • solo_traveller • us
7
Pleasant!
Pros:

I enjoyed the staff! Very professional, friendly & accommodating! Size of the room was highly satisfactory as was the appearance of the entire facility//hotel

Cons:

Bathroom could benefit from some deep cleaning!!!

2026-09-02 • via Nuitee
P
Popa • solo_traveller • ro
7
Pros:

Staff wad incredibly helpful! She gave us ideas of places to visit and where to eat.

Cons:

Outdated, not clean and very very very old fashioned, it looked like a communist apartment rather than a 2026 hotel room... AC Didnt work properly, but overall good value for money

2026-09-01 • via Nuitee
S
Sari • solo_traveller • tr
10
2026-08-31 • via Nuitee
S
Slavko • family_with_children • rs
10
Pros:

Prostrana soba i udoban krevet, lokacija je van grada pa je mirno i tiho...

2026-08-26 • via Nuitee
H
Hakimpasa • solo_traveller • tr
8
Pros:

Good service and nice hospitality...Thank you so much

Cons:

One of the Air conditione was not working ...not all employees can understand English

2026-08-19 • via Nuitee
J
Jasmina • solo_traveller • ba
10
2026-08-14 • via Nuitee
M
Miloš • solo_traveller • rs
9
Prijatan boravak.
Pros:

Udobni kreveti. Ljubazno osoblje. Soba je bila kao na slikama, kakvu smo želeli. Hotel se nalazi malo dalje od samog centra Sarajeva, ali ukoliko dolazite automobilom, imaju siguran pokriven besplatan parking ispred hotela. Lokacija hotela je veoma praktična i do centra se stiže za 15 minuta. Od uređaja, u sobi smo imali samo klimu, tv i fen za kosu.

Cons:

Nije imalo tečnog sapuna u kupatilu pored lavaboa, već smo morali da koristimo onaj iz tuš kabine, koji je i šampon i sapun i kupka.. U sobi se ne dobijaju papuče - ponesite svoje.

2026-08-13 • via Nuitee
A
Andrej Skamen • couple • si
10
Pros:

Very close to the highway.

Cons:

Nothing.

2026-08-13 • via Nuitee
C
Carmen • couple • ro
9
Recomand cu caldura ,o experienta placuta si o tara minunata .
Pros:

Totul mi-a placut exceptie facand cafeaua ,usor invechit, dar calitate pret execelent.

2026-08-12 • via Nuitee
I
IRIS • couple • si
8
Cons:

Zajtrk bolj skromen.

2026-08-11 • via Nuitee
J
Johannes Alexander • couple • nl
8
2026-08-10 • via Nuitee
M
magdalenalesniak • solo_traveller • pl
7
Pros:

Bardzo duży pokój, parking

Cons:

czystość pokoju, widoczne pajęczyny przy suficie, informacje,że nie mozna otwierać okien ze wzgledu na muchy i komary

2026-08-09 • via Nuitee
K
Kelima • couple • si
8
Lepo je bilo, osebje prijazno
Pros:

Lepa soba

Cons:

Ni bilo vsega za higieno

2026-08-07 • via Nuitee
Željko • solo_traveller • at
5
2026-08-05 • via Nuitee
M
Mael C • solo_traveller • fr
7
Bien pour une seule nuit
Pros:

Bon rapport qualité-prix
Grandes chambres
Petit déjeuner ok mais sans plus
Parking privé pratique et accueil tardif possible : l'hôtel est bien si vous arrivez tard en voiture et souhaitez visiter Sarajevo le lendemain. Je ne le recommanderais pas pour plusieurs nuits cependant

Cons:

La douche fuyait, de l'eau s'écoulait sur le sol de la salle de bains
Une odeur un peu étrange dans la chambre, comme de la vieille cigarette
Personnel pas très aimable a mon arrivée mais plus agréable au checkout

2026-08-05 • via Nuitee
K
Kerim • couple • fi
8
2026-08-04 • via Nuitee
S
Sergey • solo_traveller • si
10
2026-08-04 • via Nuitee
E
Emira • solo_traveller • si
8
Pros:

Prijazno osebje.

Cons:

Hotel je poteban majhnih popravil.

2026-08-03 • via Nuitee