Hotel Exclusive

Hotels
8.2 (66 reviews)
Safeta Zajke 420 , Sarajevo , ba

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast options
Convenient location
Value for money
Cons:
Cleanliness issues
Strong cigarette odors in hotel areas

Categories

Cleanliness
6.53
The overall cleanliness of the hotel was unsatisfactory, with old and worn-out furniture and unpleasant odors.
Service
9
The staff was very friendly, accommodating, and made guests feel welcome.
Location
8.54
The location was convenient and accessible, especially for driving into the city.
Room Quality
7.99
Rooms were comfortable with nice bathrooms, but some reports mentioned persistent cigarette odors.
Amenities
8.52
The hotel offers valuable amenities such as free parking and a nice breakfast.
Value for Money
8.48
The hotel is considered exceptional value for the price paid.
Food and Beverage
8.53
Breakfast was reported to be good with a great variety of food.
Overall Experience
8
Overall experience is mixed due to cleanliness issues and smoking odors affecting stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:00

Property Description

Luxurious Accommodations
Experience a stay of comfort and elegance at The Hotel Exclusive. Our 4-star property offers modern rooms and apartments with state-of-the-art facilities, ensuring a pleasant atmosphere during your visit.

Convenient Location
Situated at the entry to Sarajevo, our hotel provides easy access to historic sights, Olympic facilities, and scenic mountains. Explore the city with ease and make the most of your stay with us.

Tranquil Retreat
After a day of business meetings or sightseeing, unwind in the peaceful surroundings of The Exclusive. Nestled in a quiet part of town, our hotel offers the perfect escape for relaxation and rejuvenation.

Book your stay at The Hotel Exclusive now for a memorable and enjoyable experience.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SJJ

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Free public parking is possible at a location nearby (reservation is not needed).

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.2
Based on 66 reviews
Cleanliness: 6.53
Service: 9
Location: 8.54
Room Quality: 7.99
Amenities: 8.52
Value for Money: 8.48
Food and Beverage: 8.53
Overall Experience: 8
M
Muhamet Ali • family_with_children • nl
10
Perfect hotel for family and nearby
Pros:

We had a very pleasant stay at Hotel Exclusive. The staff were absolutely excellent – friendly, professional and always helpful. The receptionist was especially kind and accommodating. We were very happy that our rooms were right next to each other, which was perfect for us. The rooms were clean, hygienic and comfortable.

The location is also very convenient, with Baščaršija and Sarajevo’s Old Town only about a 14-minute drive away. Parking at the hotel felt safe and secure, so we had no concerns about leaving our car there.

The hotel itself is quiet and peaceful, with no noise disturbance, which made our stay very relaxing. Overall, a clean, safe and comfortable hotel with wonderful staff. We really enjoyed our stay and would definitely recommend it!

Cons:

There was nothing we didn’t like. Everything was great and we have absolutely nothing to complain about. We were very satisfied with our stay.

2026-07-24 • via Nuitee
S
Sena • couple • tr
9
Konforlu
Pros:

Oda çok temizdi, konforluydu. Çalışanları çok kibar ve güler yüzlüydü.

Cons:

Kahvaltısı daha çeşitli olabilirdi. Bir de camlara sineklik takılabilir .

2026-07-19 • via Nuitee
A
Admir • couple • us
10
2026-07-16 • via Nuitee
F
faisal • solo_traveller • sa
7
Pros:

الهدوء وتعامل الطاقم فقط

Cons:

عدم وجود حامل حقائب

2026-07-11 • via Nuitee
P
Piotr Fąfrowicz • solo_traveller • pl
8
2026-07-11 • via Nuitee
A
Alghamdi Majed G • solo_traveller • sa
7
Pros:

فندق جيد وليس فخم جدا السعر جيد أيضا يناسب من يبحث عن المبيت الجيد وبلا تعقيد أو تكلف فخامة زائد به مواقف مظللة وهذه تحسب لهم
لم اجد ثلاجة في الغرفة ومع ذلك تم تأمينها بسرعة ممتازة

Cons:

لا يوجد حامل حقائب ومع ذلك تمت مساعدتي ..
الفطور أقل أقل من عادي والشاي غير جيد
الحمام ليس به شطاف

2026-07-10 • via Nuitee
O
osamh99 • solo_traveller • sa
5
Pros:

المواقف السيارة مجانا+ الكوفي+قريب من سراييفو

Cons:

الحمام عطلان ولايوجد صيانه سريعه

2026-07-08 • via Nuitee
V
VIKTORIIA • family_with_children • ua
10
2026-06-22 • via Nuitee
H
Hafiz • couple • sa
9
2026-06-20 • via Nuitee
R
Ryška • solo_traveller • cz
9
2026-06-19 • via Nuitee
A
Alexander • couple • at
8
2026-06-15 • via Nuitee
I
Ivan • family_with_children • hr
5
Prosječno sa sramotnim doručkom.
Pros:

Svidjela mi se veličina smještajne jedinice.

Cons:

Doručak je bio jako oskudan s minimalnim izborom namirnica kojih nije bilo dovoljno, s tim da konobari uopće nisu dopunjavali već nestale namirnice, što mislim da je krajnje poražavajuće za hotel s 4 zvjezdice.

2026-06-10 • via Nuitee
S
Srđan Buletinac • solo_traveller • rs
10
Pros:

Easy to find
Free parking
Very polite reception staff
At least one hotel in which You don't need to pay before taking the room. Nice touch, like it was
Room is big and clean, have all the amenities you need, from slippers to safe deposit box
Bathroom good,
Breakfast sufficient, can be better
Price

Cons:

A bit out of town but perfect if coming by car, only 15 min drive to the center.

2026-06-07 • via Nuitee
D
Drasko • solo_traveller • me
10
2026-05-26 • via Nuitee
R
Remy • solo_traveller • fr
9
Pros:

Personnel reelement serviable et sympathique

2026-05-23 • via Nuitee
V
V. • solo_traveller • ba
9
2026-05-23 • via Nuitee
S
Sanchit • solo_traveller • gb
1
Gym is not available still shown while booking
Pros:

NA

Cons:

Gym is listed on booking.com
But it’s closed for renovations. This is very bad marketing. I booked this hotel only for the gym. Felt like I was scammed

2026-05-23 • via Nuitee
P
Pavel • solo_traveller • cz
10
Vše perfektní
Pros:

Vše perfektní, dobrá snídaně

Cons:

Nic

2026-05-19 • via Nuitee
J
Jean-Charles • extended_group • fr
7
2026-05-09 • via Nuitee
G
Guven • solo_traveller • tr
9
2026-05-02 • via Nuitee