Best Western Plus The Hub Hotel

Hotels
Best Western Plus
7.4 (1749 reviews)
Via Privata Polonia 10 , Milan , it

Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Free beach shuttle
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Nice pool
Cons:
Poor cleanliness
Inadequate food options
Bad location

Categories

Cleanliness
5.65
Multiple mentions of poor cleanliness and maintenance issues.
Service
8.65
General positive feedback about staff being friendly and accommodating.
Location
7.15
Some reviews indicated concerns about the area and distance to transport.
Room Quality
7.15
Reviews mention basic room conditions and some maintenance issues.
Amenities
7.65
Positive mentions about the pool and breakfast, but some amenities were lacking.
Value for Money
6.65
Concerns about prices not justifying the quality of the hotel.
Food and Beverage
7.65
Mixed feedback with some positive comments about breakfast and negative about restaurant dinners.
Overall Experience
8.65
General satisfaction despite some noted flaws.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 19:55

Property Description

Luxurious Amenities
Experience the ultimate relaxation at The Hub Hotel with a free panoramic fitness centre and an indoor swimming pool. Unwind and rejuvenate in style during your stay.

Convenient Location
Situated just a 10-minute drive from major motorways A4 and A8, The Hub Hotel offers easy access for travelers. Enjoy the convenience of a free shuttle to Molino Dorino Metro Station and Rho Exhibition Centre during trade shows.

Modern Comfort
Relax in rooms designed with minimalist décor and essential amenities. Stay connected with free WiFi, catch up on work at the internet point, and indulge in delicious meals at the gourmet restaurant. Experience comfort and luxury at its best.

Book your stay at The Hub Hotel now for a memorable and convenient experience!

Important information:

Please note that the Spa is at a surcharge.

During trade shows, the shuttle to Rho Exhibition Center is available for free but should be reserved in advance.

When booking a Non-Refundable Rate, please make sure that the name on the credit card used for the booking corresponds to the guest staying at the property Please note that the credit card used for the booking must be shown at check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MXP

Property Policies

  • Groups

    When booking more than 8 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. No extra charges.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 20 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    Children from 2 years old to 12 years old stay for free when using an available extra bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

7.4
Based on 1749 reviews
Cleanliness: 5.65
Service: 8.65
Location: 7.15
Room Quality: 7.15
Amenities: 7.65
Value for Money: 6.65
Food and Beverage: 7.65
Overall Experience: 8.65
F
Finicky0828 Couples
4
Disappointing
Pros:

We were bused to this hotel after our flight was cancelled by American Airlines after spending 5 hours on board.
We were told we were being sent to a nice hotel with dinner included.
This Hotel resembles hostel. It is old, worn and not well maintained.
We got to the Hotel after 9pm and we're hungry.
We were told that the comped dinner would be served in the lobby.
My wife and I went into the dining room and asked if we could eat there if we agreed to pay for it ourselves. Even though people were in there eating, we were told the restaurant was closed, and we would have to wait to be served dinner in the lobby with the rest of the stranded passengers from the American Airlines flight.
They finally brought out trays of food for dinner. The trays had some sort of aged dried meat and some, if you asked, with turkey along with rolls.
The food was lousy. We were treated like second class citizens. No beverages were offered even though they had a cash bar.
We ordered and had a couple of drinks at the bar (that we paid for) along with some chips and peanuts.
That was our dinner.
The staff couldn't seem to care less about us.
The staff provided offered no updates about our flight out, bus pick up etc. unless asked.
Breakfast served the next morning was OK. Nothing to write home about.

2026-05-30 via Tripadvisor
P
Pollin solo_traveller gb
10
My stay at the hotel was beautiful I loved it and the staffs were lovely and very helpful.
Pros:

Loved everything about my stay

2026-05-30 via Nuitee
A
Attila solo_traveller hu
9
Ár érték arányban jó
Cons:

A parkolás árát tartalmazta a foglalási összeg, ennek ellenére a helyszínen 10€-t külön fizetni

2026-05-29 via Nuitee
J
John couple it
8
Lo consiglio in quanto la struttura è pulita staff accogliente ottima colazione e piscina in auto sono c.ca 20 min al ce
Pros:

Ottima accoglienza e piscina calda colazione perfetta

Cons:

Peccato che la stanza può avere soltanto 3 persone. A livello di famiglia abbiamo preso due stanze ma comunque va bene

2026-05-27 via Nuitee
A
at15015x Solo travel
10
Great two-night stay
Pros:

I had a two-night stay in May 2026 for a concert and thought my stay at this hotel was excellent - it really exceeded my expectations.
I was a bit hesitant when I first arrived as the hotel is in the middle of nowhere and doesn't look amazing from outside, however inside it is completely different. The staff were really friendly when I checked in, and they kindly informed me about the free 5/10 minute shuttle service they do to the 2 nearby metro / train stations every 30 minutes - this was a lifesaver!! When they say 'shuttle' it's actually more of a private taxi, I used it 4 times during my three-day trip and sometimes there was just me who had booked it! This could easily be reserved even an hour/30 minutes before the scheduled time to leave which was super helpful.
I also thought the room was lovely and spacious, it was exactly like the pictures. The bathroom and shower were quite luxurious and the room was very clean (standard room with 1 king bed). The TV was quite small however I did not find that to be an issue.
Also the pool and gym are a great addition to have on the top floor, with some amazing views especially at sunset. I didn't try the hotel restaurant however there were lots of food options to order online nearby.
Overall it was great value for what I paid for and the free shuttle/taxi service was an excellent service included. I would definitely stay here again.

2026-05-26 via Tripadvisor
S
Santa G solo_traveller it
10
Pros:

Stanza, piscina servizio interno all'albergo

Cons:

Troppo distante dai prinvipali luoghi di interesse

2026-05-26 via Nuitee
S
SATORI couple fr
7
Pros:

Très bon accueil, parking, chambre et petit déjeuner.

Cons:

Le manque de propreté de la salle de bain.

2026-05-25 via Nuitee
T
Tavares solo_traveller fr
5
Cons:

Le service navette était très restreint.
Piscine sale, aucun entretien autour de la piscine serviette en boule, couche bébé sale...
Bar fermer l après midi impossible de boire un verre
Chambre bruyante, un chien dans la chambre d a coté à beaucoup aboyer très tôt le matin.

2026-05-25 via Nuitee
T
Théo-jules couple fr
10
2026-05-25 via Nuitee
R
Rachel couple be
8
Super
Pros:

Tout était nickel !

Cons:

En soit il n’y a rien eu qui a fait que

2026-05-24 via Nuitee
G
Gorazd solo_traveller si
8
Pros:

Prenovljen hotel, lepe sobe, bazen, fitnes. Osebje se trudi in je prijazno.

Cons:

V sobah ni mogoče odpreti oken. Klima deluje nezanesljivo. Wifi zelo slab. Kakovost zajtrka niha (kak dan ni niti jajc, opicije brez glutena omejene, alergeni niso označeni).

2026-05-21 via Nuitee
K
Kenan couple ba
10
2026-05-21 via Nuitee
T
Tonidandel solo_traveller it
10
Pros:

Vicinanza alla fiera e ottimo ristorante

Cons:

Da ristrutturare.
Sauna e bagno turco non dovrebbero esser a pagamento ma su prenotazione.

2026-05-20 via Nuitee
H
Hernandez solo_traveller uy
8
2026-05-20 via Nuitee
N
Nicolas family_with_children lu
7
Pros:

Chambre confortable et calme. Petit déjeuner garni. Facilité de stationnement dans le parking de l'hotel.

Cons:

Piscine qui mérite un rafraichissement et un service serviette et douche et cabine pour se changer ou peignoir et toilettes. Les photos ne correspondent pas à la réalité.
Petit dejeuner un peu décevant car pas de produits locaux
Personnel de l'accueil débordé

2026-05-19 via Nuitee
A
Andrea solo_traveller it
10
Pros:

Tutto, purtoppo ho avuto molto da fare lavoratimente parlando e non mi sono goduto al 100% la struttura in quanto ero sempre fuori, ma sicuramente ci ritornerò, promosso a pieni voti

2026-05-18 via Nuitee
R
Reto family_with_children ch
7
2026-05-18 via Nuitee
L
leonardo solo_traveller it
8
Pros:

Personale accogliente, camera pulita, buona colazione.

Cons:

Posizione un poco sperduta

2026-05-18 via Nuitee
Y
Yonnatan couple ch
10
Très bien
Pros:

Le service impeccable accueil agréable, la chambre était juste magnifique

Cons:

Peut-être il as eu une erreurs ! Mais ma réservation était avec petit déjeuner inclus , Après payement constaté que non .

2026-05-18 via Nuitee
L
Logan couple gb
1
Not very good at all
Pros:

I honestly didn’t like anything about my stay. The hotel was unclean, which made it very uncomfortable, and the staff were disrespectful and unhelpful throughout. Overall, it was a disappointing experience and I would not

Cons:

My experience at this hotel was extremely disappointing from start to finish. The petals and balloons that were supposed to make the stay special were an absolute shambles and looked rushed and poorly done. The hotel itself looked extremely run down and deprived, nothing like what was expected or advertised.

Everything was overpriced for the quality provided, which made the experience even more frustrating. The cleanliness was also unacceptable — our room was not cleaned once during the entire stay, which is completely unacceptable for any hotel. On top of that, the staff were disrespectful and unhelpful, making us feel unwelcome rather than valued as guests.

Overall, there was genuinely nothing good about this hotel. Between the poor condition, lack of cleanliness, overpriced services, and disappointing customer service, I would not recommend staying here.

2026-05-18 via Nuitee