Holiday Inn Express Kingston Central by IHG

Hotels
•
Holiday Inn Express
8.5 (1186 reviews)
11 Benson Street , Kingston , CA
+1 613-546-3662

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Heating
Family rooms
Lift / Elevator
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Review Highlights

Pros:
Good location
Friendly staff
Cons:
Pool closed
Inconsistent room servicing

Categories

Cleanliness
8.21
Generally clean with some isolated complaints about room servicing.
Service
9.18
Friendly and helpful staff, particularly positive mentions of front desk.
Location
9.22
Convenient location near highway and stores, appreciated by guests.
Room Quality
8.17
Rooms are comfortable but some issues with temperature regulation and lack of toilet paper upon arrival.
Amenities
7.7
Some amenities like the pool were closed or had issues, but overall acceptable for this hotel tier.
Value for Money
8.66
Good value considering the included breakfast but some amenities were lacking.
Food and Beverage
8.21
Breakfast received positive mentions, though there were some complaints about variety and quality.
Overall Experience
8.68
Overall a decent stay with some highlights and specific areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:29

Property Description

Luxurious Accommodations
The Holiday Inn Express Hotel & Suites Kingston offers spacious rooms equipped with modern amenities such as a 37-inch flat-screen TV, minibar, microwave, and coffee maker. Enjoy free Wi-Fi and a comfortable work desk during your stay.

Relaxation and Recreation
Unwind in the indoor pool and hot tub, or break a sweat at the 24-hour gym. The lobby with fireplace seating provides a cozy atmosphere for guests to mingle and relax. Don't forget to indulge in the complimentary hot breakfast featuring a variety of delicious options.

Convenient Location
Located near Lake Ontario, Queen’s University, and various attractions, including the International Hockey Hall of Fame and Fort Henry National Historic Site, Holiday Inn Kingston offers easy access to explore the area. Book your stay now for a memorable experience.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YGK

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

8.5
Based on 1186 reviews
Cleanliness: 8.21
Service: 9.18
Location: 9.22
Room Quality: 8.17
Amenities: 7.7
Value for Money: 8.66
Food and Beverage: 8.21
Overall Experience: 8.68
G
Geraldo • couple • ca
9
Overall I rate it an 8
Pros:

Facilities was great ,breakfast very good.. neighborhood.not the greatest... Small mall was ok. The personnel were very good.ovrs

2026-09-20 • via Nuitee
M
Marc • solo_traveller • ca
9
Cons:

The price

2026-09-19 • via Nuitee
D
Donna • couple • ca
5
2026-09-18 • via Nuitee
A
Alaa • family_with_children • ca
8
2026-09-18 • via Nuitee
S
SunnyT • family_with_children • ca
8
2026-09-16 • via Nuitee
T
Tara • solo_traveller • ca
7
Great Location
Pros:

The location was great and the beds were comfy. The staff were pleasant and the facilities were clean.

Cons:

Something at breakfast made me quite ill. The food tasted fine but didn't agree with me for some reason.

2026-09-16 • via Nuitee
E
Elaine • couple • ca
10
2026-09-12 • via Nuitee
F
Frederic • couple • ca
2
Second lit absolument inconfortable ! impossible d'y lire
Cons:

nous a

2026-09-10 • via Nuitee
Y
Ying • couple • ca
10
2026-09-09 • via Nuitee
N
Ngo • family_with_children • ca
8
2026-09-08 • via Nuitee
I
Irene • family_with_children • ca
6
Cons:

The air conditioner was very loud when turned on.
Pillows were too dense
Bathrooms/shower could use an upgrade.

2026-09-07 • via Nuitee
K
Kelly • extended_group • ca
9
2026-09-07 • via Nuitee
M
Mona • family_with_children • ca
9
Pros:

Our stay was great overall. We really enjoyed the breakfast, and the hotel was clean and comfortable.

Cons:

The only issue was with the pillows. Unfortunately, they had a strong unpleasant smell, possibly from the previous guest. I had to spray quite a bit of perfume on them just to make them tolerable. Hopefully, the pillows can be checked or replaced more thoroughly for future guests.

2026-09-04 • via Nuitee
S
Satinder • couple • us
8
Good stay. Staff very helpful.
Pros:

Staff very helpful

Cons:

Not very upscale. But reasonable.

2026-08-30 • via Nuitee
H
Hui Mian • family_with_children • ca
10
2026-08-28 • via Nuitee
K
Klodian • family_with_children • ca
8
2026-08-27 • via Nuitee
C
Christine • solo_traveller • ca
7
Pros:

Room was exceptionally clean. Very quiet. Comfortable bed.

Cons:

I would have liked a room safe. I have stayed at a number of Holiday Inn Expresses in Europe; the breakfast buffet has many more options and better quality food and coffee. I did not like the plastic utensils and paper plates.

2026-08-25 • via Nuitee
C
Chantale • family_with_children • ca
9
2026-08-25 • via Nuitee
H
Hennadii • family_with_children • ca
10
2026-08-23 • via Nuitee
K
kooshesh • solo_traveller • ca
9
2026-08-22 • via Nuitee