Citadines Shinjuku Tokyo

Hotels
•
Citadines
8.7 (1636 reviews)
Shinjuku-ku, Shinjuku 1-28-13 , Tokyo , JP
+81 3-5379-7208

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Heating
Lift / Elevator
Laundry
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly, helpful staff
Very convenient location near trains/metro
Spacious rooms for Tokyo with kitchenettes
Laundry facilities on site
Clean and comfortable rooms
Free coffee and useful in-room amenities
Quiet area yet walkable to Shinjuku
Cons:
Breakfast limited/average
Bathrooms/showers small or a bit dated
Lobby and breakfast area considered average by some
Occasional comment that location is not the most central
Price slightly high for Tokyo according to one review

Categories

Cleanliness
9
Multiple reviews explicitly say rooms and amenities were clean and comfortable; housekeeping and kitchenette areas described as tidy and well kept.
Service
9.3
Staff repeatedly described as very friendly, helpful and attentive (several shout-outs to reception staff), making stays pleasant and even memorable for birthdays.
Location
9.1
Many guests praised the central/very convenient location with easy access to trains, metro and shops; a few noted it is in a quieter part of Shinjuku rather than the busiest center.
Room Quality
8.5
Rooms often called generous for Tokyo and well laid out with kitchenettes; some mentions of small or awkwardly planned rooms and showers/bathrooms being tight or slightly dated.
Amenities
9
Good on-site amenities cited frequently: kitchenette, laundry facilities, free coffee, fridge and tea/coffee supplies; laundromat and kitchenette seen as strong positives.
Value for Money
8.8
Several guests noted very good value and extended stays because of pricing and room size; one comment mentioned price a bit high for Tokyo but overall perceived as a good deal.
Food and Beverage
6.5
Multiple comments complaining about breakfast being average, limited or a weak point of the stay — this is the clearest negative trend across reviews.
Overall Experience
9.4
Overall sentiment is strongly positive: many highly recommended comments, extended stays, and praise for comfort, location and service leading to a very good guest experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:23

Property Description

Modern Studio Apartments with Free WiFi
Citadines Shinjuku Tokyo offers stylish studio apartments with free WiFi and wired internet access. The sleek, modern design provides a comfortable and convenient stay for guests looking for a home away from home.

Convenient Amenities and Services
Guests can take advantage of the 24-hour fitness room, coin-operated laundry facilities, and drink vending machines. The 24-hour front desk with luggage storage service ensures a hassle-free experience. Paid parking is also available on site for those arriving by car.

Prime Location near Popular Attractions
Located just minutes away from Shinjuku Gyoen National Garden and the Isetan Department Store, as well as direct subway access to the Ginza and Shinjuku areas, Citadines Shinjuku Tokyo offers a prime location for exploring the vibrant city of Tokyo.

Book your stay at Citadines Shinjuku Tokyo now for a modern and convenient experience in the heart of Tokyo.

Important information:

Directions: From Shinjuku-Gyoenmae Subway Station, leave from Exit 2. Go left and turn left down the first street you encounter. Continue straight for 984 feet until you come to a larger road (called Yasukuni-Dori). Turn right and continue for 164 feet. The hotel will be on your right.
An accommodation tax per person, per night is not included in the price and must be paid at the property.
This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HND

Location

Guest Reviews

8.7
Based on 1636 reviews
Cleanliness: 9
Service: 9.3
Location: 9.1
Room Quality: 8.5
Amenities: 9
Value for Money: 8.8
Food and Beverage: 6.5
Overall Experience: 9.4
J
Judith • solo_traveller • au
10
2026-10-31 • via Nuitee
L
Lisa • couple • au
9
Great hotel for a few nights. Walking distance to train station.
Pros:

The accommodation was fine. Room was a decent size, with a little kitchenette which was great. Comfy beds and the laundry room was an added bonus. Staff were very friendly and helpful.

Cons:

Bathroom was a bit on the small side, but wasn't an issue.

2026-10-31 • via Nuitee
M
Mr Sergio Schilman • couple • il
8
Very nice option
Pros:

Room spacious with cloths closets , mini kitchen fully loaded , nice are and quiet

Cons:

the Looby and breakfast average

2026-10-30 • via Nuitee
M
Melinda • couple • au
9
Clean, comfortable and an enjoyable stay
Pros:

The staff are very friendly, location was perfect to local supermarket and public transport. The amenities were clean and exactly what we look for when travelling. Shout out to Vania and the incredible staff who made the stay lovely for my birthday.

2026-10-30 • via Nuitee
S
Sandra • couple • nz
10
2026-10-29 • via Nuitee
A
Angel Fabian • family_with_children • ar
10
Pros:

Limpieza ubicacion atencion

2026-10-28 • via Nuitee
E
Emiliano • couple • de
8
2026-10-27 • via Nuitee
M
Michelle • couple • au
7
Great location for a Tokyo stay
Pros:

Great location
Good size room for Tokyo
Good laundry facilities

Cons:

Breakfast

2026-10-26 • via Nuitee
P
Patricia • family_with_children • es
10
2026-10-25 • via Nuitee
O
Ofek • family_with_children • il
10
2026-10-23 • via Nuitee
D
Dorit • couple • il
9
Pros:

צוות מקסים שעוזר
והחדר כביסה ממש נוח

Cons:

החדר קטן
והמיקום לא הכי מרכזי
אבל ביחס לטוקיו בסדר גמור

2026-10-22 • via Nuitee
S
SIGAL • extended_group • il
10
היה מושלם, חדר גדול ומחולק טוב. יחס מהמם של אנשי הקבלה
Pros:

אנשי הקבלה היו מקסימים, אדיבים ועזרו בכל דבר.

Cons:

אין

2026-10-21 • via Nuitee
S
SIGAL • extended_group • il
10
2026-10-21 • via Nuitee
K
Kenneth • solo_traveller • us
10
Great stay!
Pros:

We had an executive suite and it was really nice for Tokyo. Large room and well laid out. Great value. Good location. We originally booked four nights and extended it to six.

Cons:

Nothing

2026-10-20 • via Nuitee
S
Sushil • solo_traveller • in
8
2026-10-18 • via Nuitee
J
Jayne • solo_traveller • gb
10
Perfect spot
Pros:

Very central location, everywhere within walking distance and metro stop within a 2 minute walk.

Cons:

Everything was perfect

2026-10-17 • via Nuitee
D
Doulgeri • family_with_children • ae
10
2026-10-17 • via Nuitee
Q
Qing • couple • us
10
Value stay
Pros:

Spacious and clean room. Free coffee all day round. Convenient facility with self-operated cloth-washing service with numerous convenience stores near by. Very friendly and helpful staffs. Good location not far from Shinjuku area.

Cons:

Wish a little bit higher quality and more varieties of breakfast food.

2026-10-15 • via Nuitee
Q
Qing • couple • us
10
2026-10-15 • via Nuitee
M
Meng Hsien • couple • tw
8
Pros:

房間乾淨，有小廚房，周邊的交通也還算方便

2026-10-14 • via Nuitee