Citadines Shinjuku Tokyo

Hotels
•
Citadines
8.8 (1611 reviews)
Shinjuku-ku, Shinjuku 1-28-13 , Tokyo , jp

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Children allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Great Location
Comfortable Rooms
Cons:
Limited Breakfast Options
Noise from street for some rooms

Categories

Cleanliness
8.26
Rooms were cleaned to a high standard daily.
Service
9.23
Staff were pleasant and helpful throughout the stay.
Location
9.27
Perfectly located for exploring Shinjuku and its nearby amenities.
Room Quality
8.72
Rooms were spacious and comfortable.
Amenities
8.75
Well-equipped kitchenettes and laundry facilities.
Value for Money
8.71
Good value for the quality and amenities provided.
Food and Beverage
8.26
Breakfast options could be better; some reports of limited availability.
Overall Experience
9.23
Overall positive experience with multiple amenities at a good value.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 10:42

Property Description

Modern Studio Apartments with Free WiFi
Citadines Shinjuku Tokyo offers stylish studio apartments with free WiFi and wired internet access. The sleek, modern design provides a comfortable and convenient stay for guests looking for a home away from home.

Convenient Amenities and Services
Guests can take advantage of the 24-hour fitness room, coin-operated laundry facilities, and drink vending machines. The 24-hour front desk with luggage storage service ensures a hassle-free experience. Paid parking is also available on site for those arriving by car.

Prime Location near Popular Attractions
Located just minutes away from Shinjuku Gyoen National Garden and the Isetan Department Store, as well as direct subway access to the Ginza and Shinjuku areas, Citadines Shinjuku Tokyo offers a prime location for exploring the vibrant city of Tokyo.

Book your stay at Citadines Shinjuku Tokyo now for a modern and convenient experience in the heart of Tokyo.

Important information:

Directions: From Shinjuku-Gyoenmae Subway Station, leave from Exit 2. Go left and turn left down the first street you encounter. Continue straight for 984 feet until you come to a larger road (called Yasukuni-Dori). Turn right and continue for 164 feet. The hotel will be on your right.
An accommodation tax per person, per night is not included in the price and must be paid at the property.
This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HND

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is needed) and costs JPY 2750 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for ¥550 per person per night when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    People no matter the age stay for ¥4,840 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 1611 reviews
Cleanliness: 8.26
Service: 9.23
Location: 9.27
Room Quality: 8.72
Amenities: 8.75
Value for Money: 8.71
Food and Beverage: 8.26
Overall Experience: 9.23
M
Mariem • couple • es
10
Está muy bien.
Pros:

Todo.

Cons:

Nada.

2026-05-23 • via Nuitee
D
DrChip • solo_traveller • au
10
The best in Tokyo
Pros:

Everything, staff, rooms, amenities and location

Cons:

Leaving

2026-05-23 • via Nuitee
D
Daniel • couple • gb
7
2026-05-22 • via Nuitee
L
Lynn • solo_traveller • gb
9
Pros:

Friendly staff comfortable beds enjoyed my stay will recommend x

Cons:

Not a lot of options for breakfast

2026-05-21 • via Nuitee
L
lesley • solo_traveller • ph
9
Pros:

The size of the room was bigger than any typical japanese hotel room. It was clean and well maintained. The staff was courteous and there was free coffee in the lounge.

Cons:

It was a bit far from shinjuku center. Thus, a bit far from JR shinjuku station / airport bus terminal..
If you don't mind the walk, then this propeety is really worth every penny.

2026-05-20 • via Nuitee
L
Lea • solo_traveller • il
9
Pros:

בסוף הכל היה נפלא מציוון. חדר ששדרגו לנו מהיום השני כי לא היה חדר פנוי כפי שהזמנו

Cons:

ביום הראשון שהגענו הייתה בעיה יום אחד ישנו בחדר קטן מאוד וזה היה קצת מאכזב וכמעט ולא ישנו בלילה מלחץ שלא ימצאו לנו חדר נורמלי אבל הבעיה נפתרה מיד בבוקר התקשרו שנבואו יש חדר ואף שדרגו לנו החגר לגדול והודעתי על קושי בגישה הצוות בבלני והמהלת והבחור שטיפל באנו היה מקסמים חד קצת קושי עם האנגלית שלהם

2026-05-20 • via Nuitee
M
Martina • couple • ar
8
2026-05-20 • via Nuitee
S
Sergey • solo_traveller • kz
4
2026-05-19 • via Nuitee
A
Ayala • couple • il
9
Great hotel, wonderful location, highly recommended
Pros:

Great hotel, wonderful location- 5-10 from the subway close to Shinjuku but not at the loud noise part, a welcoming team, the room was convenient and wide enough.

Cons:

The toilet and the bathroom were in the same room

2026-05-18 • via Nuitee
S
Sally • couple • au
8
Comfortable stay with some cooking facilities in a good location.
Pros:

We had everything we needed

Cons:

Tiny for an apartment hotel

2026-05-18 • via Nuitee
I
Inmaculada • couple • es
9
Sitio bien ubicado en el centro de Tokio, habitación cómoda con cocina y excepcional servicio de habitaciones ( reposici
Pros:

Esta súper bien ubicado, a 15 min de Shinjuku station y por tanto muy buena comunicación. Las habitaciones son muy grandes, tienen cocina, que es genial para desconectar de tanta comida japonesa, al menos en la cena y desayuno. No se escuchan apenas ruidos de la calle ( alguna ambulancia quizás), tienen servicio de transporte de maletas, cambio de divisas, lavandería y opción desayuno. El cambio de toallas, reposición de productos de baño y cocina, excepcional.

Cons:

No tengo nada que indicar.

2026-05-18 • via Nuitee
T
Thomas • solo_traveller • ch
8
2026-05-18 • via Nuitee
S
Sue • couple • au
8
We really enjoyed our stay. Staff was lovely and the room was comfortable
Pros:

It was comfortable and a nice large room for Tokyo

Cons:

I didn’t really like that the toilet is in the bathroom and the shower is in the bath.. but it was ok cause the room was large and comfortable

2026-05-15 • via Nuitee
M
Martin • family_with_children • bg
7
Nice hotel, but we expected a bit more
Pros:

The staff was very polite and helpful, and the hotel is good in general. We expected a bit more from our room, which was very clean but at the same time very basic. The bathroom sink was outside the bathroom and next to one of the beds, which was not ideal. The location is good, but it is 10 minutes away from the subway, which, sometimes, when coming back tired, seemed a bit much

Cons:

Too basic room. Sink outside of the bathroom next to a bed

2026-05-14 • via Nuitee
I
Iphigénie • solo_traveller • fr
10
2026-05-13 • via Nuitee
A
Amit • solo_traveller • il
8
Nice and comfortable place
Pros:

Very functional, we looked for a place that would not be in the rush area but would close enough

2026-05-13 • via Nuitee
A
Anne-Sophie • solo_traveller • fr
6
2026-05-13 • via Nuitee
N
Nitzan • couple • il
9
2026-05-13 • via Nuitee
D
DrChip • solo_traveller • au
10
A must stay in Tokyo
Pros:

Great staff offering great service at reasonable prices

Cons:

We could not stay longer

2026-05-12 • via Nuitee
J
James Muturi • solo_traveller • ke
9
We loved the stay very much. Kudos to the team for being super helpful.
Pros:

The location. The friendly staff. The coffee available throughout. The kitchenette.

Cons:

N/A

2026-05-12 • via Nuitee