Country Inn & Suites by Radisson, Knoxville at Cedar Bluff, TN

Hotels
Country Inn & Suites by Radisson Americas
8.2 (1807 reviews)
9137 Cross Park Drive , Knoxville , us

Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Decent breakfast
Cons:
Cleanliness issues
Room quality concerns
Inconsistent service

Categories

Cleanliness
6.41
There were reports of dirty towels, bugs, and unclean bedding, impacting the overall perception of cleanliness.
Service
8.38
Most staff were kind and understanding, although there were mentions of some rude staff, especially in dining.
Location
8.92
The hotel's location was praised as convenient and close to amenities.
Room Quality
6.87
Rooms showed signs of wear and issues like broken fixtures and stained linens.
Amenities
8.9
Amenities like breakfast and the pool were positively mentioned.
Value for Money
8.36
While the hotel had flaws, it was still considered a decent value for the price.
Food and Beverage
8.91
Breakfast received positive comments with ample options.
Overall Experience
8.88
Despite issues, the overall experience was satisfactory for many guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:07

Property Description

Indulge in Comfort and Convenience

Start Your Day Right: Enjoy a complimentary hot breakfast before taking a refreshing dip in the indoor pool or relaxing in the hot tub.

Modern Amenities: Stay connected with free Wi-Fi, unwind with a 37-inch flat-screen TV, and keep snacks handy in the small refrigerator in every room. Upgrade to a suite for added luxuries like hardwood floors and a sofa bed.

Convenient Facilities: Keep up with your workout routine in the fitness centre, get local recommendations from the concierge, and take advantage of on-site amenities like the business centre, mini-market, and laundry facilities.

Experience all this and more just a short drive away from Knoxville's top attractions. Book your stay at Country Inn and Suites Knoxville at Cedar Bluff now.

Important information:

Only dogs 18 kilograms or less can be accommodated with prior request. Charges are applicable for each pet. Please contact hotel for details.

If you smoke in the apartament there will be a fee of 300$.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TYS

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    No special conditions apply for groups.

Location

Guest Reviews

8.2
Based on 1807 reviews
Cleanliness: 6.41
Service: 8.38
Location: 8.92
Room Quality: 6.87
Amenities: 8.9
Value for Money: 8.36
Food and Beverage: 8.91
Overall Experience: 8.88
L
Laurie family_with_children us
2
When staying in Knoxville.... DON'T !!! 5 star liquor store near by.
Cons:

Hotel in overall poor condition. Duvet on bed had dog paw prints on it. Thought about asking for new linen, however, was afraid the replacement linen would be worse

2026-07-11 via Nuitee
K
Kayla extended_group us
5
2026-07-03 via Nuitee
C
Cleon family_with_children us
10
Pros:

Clean

Cons:

Well kept

2026-07-02 via Nuitee
C
Carolyn family_with_children us
6
We wanted to relax
Pros:

Room

Cons:

The pool was filthy

2026-06-30 via Nuitee
J
Jennifer family_with_children us
7
2026-06-30 via Nuitee
R
Robin Threlkeld solo_traveller us
4
Pros:

Costumer service was great

Cons:

Toilet seat was old and discolored and leaking from bottom

2026-06-30 via Nuitee
A
Andrea family_with_children us
4
2026-06-30 via Nuitee
K
Kandi family_with_children us
3
Very poor and uncomfortable
Pros:

Not much to like. Shower pressure was good that’s it!

Cons:

There was a lady with mental illness crying, yelling and talking to herself wondering throughout the hotel most of the day/night. Staff was very aware but didn’t consider other guests being uncomfortable. Getting extra sheet and blanket for pullout bed seemed to be a bother to front desk/housekeeping. Room had multiple problems including doors not closing and locking. Just in bad shape all around. Noise was an issue throughout. Amelled of marijana throughout the downstairs. Asking for towels on our 2nd day was also an issue. They made my husband go back up to get our used towels before giving us a couple more. Staff was unfriendly. Not outwardly rude just didn’t care whatsoever.

2026-06-29 via Nuitee
S
Sindy family_with_children us
5
2026-06-28 via Nuitee
S
Suzy family_with_children us
6
2026-06-28 via Nuitee
H
Haylee couple us
10
2026-06-27 via Nuitee
H
Hall solo_traveller us
8
Pros:

The hotel was clean and comfortable. Staff were friendly and helpful.

Cons:

There were no pillows or blankets for the pull out sofa bed. My reservation was for 3 adults and 2 children so the pull out sofa was obviously needed. The front desk staff gave us a blanket but said no pillows were available which was a little frustrating.

2026-06-27 via Nuitee
K
Kathleen couple us
7
The hotel was nice but not exceptional
Pros:

Room was clean, and the bed was comfortable

Cons:

Elevator was dirty Breakfast lacked quality

2026-06-26 via Nuitee
L
Lana family_with_children us
1
Unclean, gross, theifs who try to get into ur rooms.
Pros:

nothing.

Cons:

The rooms were gross, the pool was disgusting and foggy looked like it had never ever been cleaned along with the pool area.
I caught the employee trying to GET INTO MY ROOM while I was at the pool she had nothing to say to me after that..
There was a beep in my wall all night like a camera so I assume they had cameras in the room.

2026-06-25 via Nuitee
T
Timothy couple us
10
2026-06-24 via Nuitee
M
Marie couple us
7
2026-06-22 via Nuitee
S
Sujamma couple us
9
2026-06-22 via Nuitee
K
Kimberly solo_traveller us
6
2026-06-21 via Nuitee
J
John couple us
7
2026-06-18 via Nuitee
R
Rebecca family_with_children us
9
Everything was good
Pros:

NA
Everything was good

Cons:

NA

2026-06-18 via Nuitee