Sonesta Hotel Loja

Hotels
•
GHL Hoteles
9.1 (248 reviews)
Av. Zoilo Rodriguez y Antisana , Loja , ec
+593 7-258-9000

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable rooms
Cons:
Food quality issues
Cleanliness concerns
Crowded amenities

Categories

Cleanliness
8.44
Several reviews mention issues with cleanliness and upkeep.
Service
9.61
Highlighted as friendly and accommodating in multiple reviews.
Location
9.55
Positively mentioned as great in multiple reviews.
Room Quality
9.4
Rooms were noted for comfort and amenities.
Amenities
8.93
Mixed reviews on amenities, but positive aspects were noted.
Value for Money
8.89
Standard quality for this hotel tier; some concerns about food quality.
Food and Beverage
8.44
Food quality received several complaints about saltiness and variety.
Overall Experience
9.51
Overall experience positive but affected by specific issues mentioned.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 10:14

Property Description

Luxurious 5-Star Accommodation in Loja

Modern Amenities: Sonesta Hotel Loja boasts a fitness centre, terrace, restaurant, and bar. The rooms are equipped with a desk, flat-screen TV, private bathroom, and more for a comfortable stay.

Indulge in City Views: Some units offer stunning city views and a coffee machine for a perfect start to your day. Each room includes bed linen, towels, and a safety deposit box for your convenience.

Relax and Unwind: Guests can enjoy access to the indoor pool and business centre during their stay. With free WiFi, room service, and a 24-hour front desk, Sonesta Hotel Loja ensures a seamless experience for all visitors.

Book now for an unforgettable stay at Sonesta Hotel Loja in the heart of Loja!

Important information:

Please note there is an additional hotel insurance of USD 1.50 per person per night.

The hotel reserves the right to admit minors who are not accompanied by one of their parents, who do not identify themselves with a valid document and who do not have the corresponding authorizations.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: QUI

Location

Guest Reviews

9.1
Based on 248 reviews
Cleanliness: 8.44
Service: 9.61
Location: 9.55
Room Quality: 9.4
Amenities: 8.93
Value for Money: 8.89
Food and Beverage: 8.44
Overall Experience: 9.51
I
IVAN • extended_group • ec
10
Excelente servicio
Pros:

Atención

Cons:

Nada

2026-08-14 • via Nuitee
E
Erika • family_with_children • ec
10
Mejorar para ser un hotel de más categoría en relación precio
Pros:

La cama

Cons:

Los televisores son ya antiguos y no tienen Netflix ni YouTube , adicional la limpieza del arrea de comida tenía mal olor

2026-08-12 • via Nuitee
K
Karina • family_with_children • ec
10
Excelente servicio
Pros:

La atención del personal

Cons:

Deberian enfocarse mas en mejorar la limpieza y el mantenimiento de la infraestructura. Las habitaciones y baños limpios, pero en general habia mucho polvo acumulado en vidrios, lamparas

2026-08-11 • via Nuitee
R
Rubio • solo_traveller • co
10
2026-08-11 • via Nuitee
W
Wolfgang • solo_traveller • de
7
2026-08-08 • via Nuitee
K
Katty • extended_group • ec
10
Pros:

Pudimos hacer el check in a las 11 am e incluye traslado al aeropuerto

2026-08-08 • via Nuitee
M
Mariela • couple • ec
6
2026-08-08 • via Nuitee
P
pedrozo rios • couple • co
10
Pros:

Me encantó la asistencia en el hotel , muy agradable todo

2026-07-17 • via Nuitee
S
Sxaviers87 • family_with_children • ec
10
Lugar bonito y excelente desayuno
Pros:

Excelente desayuno,, un lugar muy bonito y bien ubicado

Cons:

todo estuvo excelente

2026-07-16 • via Nuitee
M
Moncayo • solo_traveller • ec
10
2026-07-08 • via Nuitee
J
juliopinosq88 • solo_traveller • ec
5
Buen hotel, con piscina sucia
Pros:

La ubicación es excelente

Cons:

La piscina estaba completamente turbia y sucia

2026-06-23 • via Nuitee
M
Miriam • extended_group • ec
9
2026-06-22 • via Nuitee
C
Carlos • extended_group • ec
10
Pros:

Todo excelente, nada que comentar

2026-06-22 • via Nuitee
T
Tamara • family_with_children • us
10
I was born and raised in Loja and move to the US. 10 years later I had the pleasure to be back to my city and stay at th
Pros:

The cuisine was excellent. Everyone was so kind and helpful!

Cons:

I love everything but I wish they had someone at the pool.

2026-06-16 • via Nuitee
K
Katherine • solo_traveller • ec
10
Pros:

Excelente servicio y el personal muy atento.

2026-06-14 • via Nuitee
J
jonathan • solo_traveller • ec
9
2026-06-13 • via Nuitee
G
Gustavo Marriott • solo_traveller • ec
10
Pros:

Muy buena atención 👏

2026-06-06 • via Nuitee
J
Judy • couple • us
10
2026-06-04 • via Nuitee
E
Edison • couple • ec
9
Buena
Pros:

Ubicación.

Cons:

Parqueaderos

2026-05-31 • via Nuitee
E
Edy Lac • couple • ec
9
I will go again there, the money you pay is worthed
Pros:

The food and the facilities, bed sheets, mattress and pillows amazing.

Cons:

The room smelled to humidity a bit, but nothing that bad, oppening the windows was enouch

2026-05-26 • via Nuitee