Sonesta Hotel Loja

Hotels
•
Sonesta International
9.1 (235 reviews)
Av. Zoilo Rodriguez y Antisana , Loja , ec

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable rooms
Cons:
Food quality issues
Cleanliness concerns
Crowded amenities

Categories

Cleanliness
8.44
Several reviews mention issues with cleanliness and upkeep.
Service
9.61
Highlighted as friendly and accommodating in multiple reviews.
Location
9.55
Positively mentioned as great in multiple reviews.
Room Quality
9.4
Rooms were noted for comfort and amenities.
Amenities
8.93
Mixed reviews on amenities, but positive aspects were noted.
Value for Money
8.89
Standard quality for this hotel tier; some concerns about food quality.
Food and Beverage
8.44
Food quality received several complaints about saltiness and variety.
Overall Experience
9.51
Overall experience positive but affected by specific issues mentioned.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 10:14

Property Description

Luxurious 5-Star Accommodation in Loja

Modern Amenities: Sonesta Hotel Loja boasts a fitness centre, terrace, restaurant, and bar. The rooms are equipped with a desk, flat-screen TV, private bathroom, and more for a comfortable stay.

Indulge in City Views: Some units offer stunning city views and a coffee machine for a perfect start to your day. Each room includes bed linen, towels, and a safety deposit box for your convenience.

Relax and Unwind: Guests can enjoy access to the indoor pool and business centre during their stay. With free WiFi, room service, and a 24-hour front desk, Sonesta Hotel Loja ensures a seamless experience for all visitors.

Book now for an unforgettable stay at Sonesta Hotel Loja in the heart of Loja!

Important information:

Please note there is an additional hotel insurance of USD 1.50 per person per night.

The hotel reserves the right to admit minors who are not accompanied by one of their parents, who do not identify themselves with a valid document and who do not have the corresponding authorizations.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: QUI

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 10 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 3 per day.

Location

Guest Reviews

9.1
Based on 235 reviews
Cleanliness: 8.44
Service: 9.61
Location: 9.55
Room Quality: 9.4
Amenities: 8.93
Value for Money: 8.89
Food and Beverage: 8.44
Overall Experience: 9.51
T
Tamara • family_with_children • us
10
I was born and raised in Loja and move to the US. 10 years later I had the pleasure to be back to my city and stay at th
Pros:

The cuisine was excellent. Everyone was so kind and helpful!

Cons:

I love everything but I wish they had someone at the pool.

2026-06-16 • via Nuitee
K
Katherine • solo_traveller • ec
10
Pros:

Excelente servicio y el personal muy atento.

2026-06-14 • via Nuitee
J
jonathan • solo_traveller • ec
9
2026-06-13 • via Nuitee
G
Gustavo Marriott • solo_traveller • ec
10
Pros:

Muy buena atención 👏

2026-06-06 • via Nuitee
J
Judy • couple • us
10
2026-06-04 • via Nuitee
E
Edison • couple • ec
9
Buena
Pros:

Ubicación.

Cons:

Parqueaderos

2026-05-31 • via Nuitee
E
Edy Lac • couple • ec
9
I will go again there, the money you pay is worthed
Pros:

The food and the facilities, bed sheets, mattress and pillows amazing.

Cons:

The room smelled to humidity a bit, but nothing that bad, oppening the windows was enouch

2026-05-26 • via Nuitee
D
Darines • family_with_children • ve
9
I was very comfort and very good location
Pros:

Is very good

Cons:

Everything ok

2026-05-22 • via Nuitee
M
marco antonio • solo_traveller • ec
10
Excelente …. Seguro que volveré
Pros:

Atención, ubicación ,

Cons:

Nc

2026-05-22 • via Nuitee
D
Danilo • extended_group • ec
10
Excelente
Pros:

Todo

Cons:

Ninguno

2026-05-20 • via Nuitee
A
Aracely • family_with_children • ec
10
Un hotel muy cómodo
Pros:

El hotel se encuentra en una excelente ubicación y una hermosa vista a la ciudad. La comida es deliciosa.

Cons:

Cuando fuimos a la piscina tardaron un poco en atendernos con las toallas y el agua del jacuzzi estaba un poco fría.

2026-05-20 • via Nuitee
D
Danilo • extended_group • ec
10
Vale la pena hospedarse en Sonesta
Pros:

Súper

Cons:

Todo bien

2026-05-19 • via Nuitee
G
Gonzalo • couple • ie
10
2026-05-19 • via Nuitee
F
Fernando • couple • ec
10
Muy recomendable
Pros:

Limpio, ambiente acogedor y el desayuno es variado y excelente.

Cons:

No tuvimos agua (embotellada) en la habitación.

2026-05-17 • via Nuitee
S
Sebastián Stalyn • solo_traveller • ec
10
2026-05-15 • via Nuitee
M
MILTON GERARDO • family_with_children • ec
10
excelente
Pros:

buena ubicacion, excelente atencion, excelente bufett

2026-05-04 • via Nuitee
R
Roberto • family_with_children • ec
10
Pros:

Perefecto

2026-05-02 • via Nuitee
J
johana • couple • ec
10
2026-05-01 • via Nuitee
D
Dyango • solo_traveller • ec
10
2026-04-30 • via Nuitee
K
kelvyngail • solo_traveller • ec
10
Estancia placentera
Pros:

La limpieza y atención son excelentes, muy buena opción y lo recomiendo.

2026-04-30 • via Nuitee