First Hotel City Tromsø

Hotels
First Hotels
8.6 (3527 reviews)
Grønnegata 48 , Tromsø , no

Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Heating
Family rooms
Lift / Elevator
Laundry
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Cons:
Cleanliness issues
Limited space for late checkouts

Categories

Cleanliness
7.7
Some reviews mentioned cleanliness issues, particularly dirt under furniture.
Service
9
Guests praised the staff for being friendly, helpful, and attentive.
Location
9.2
Reviews consistently highlight the excellent central location.
Room Quality
8.4
Rooms are reported to be comfortable and well-appointed.
Amenities
8.8
Amenities like kitchen facilities and availability of coffee at reception were positively mentioned.
Value for Money
8.7
Overall good value considering location and amenities.
Food and Beverage
8.2
No breakfast provided, but guests appreciated the tea and coffee service.
Overall Experience
8.8
A generally positive experience with strong recommendations from guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-22 01:44

Property Description

Convenient Location
Located just around the corner from Storgata pedestrian street and a short walk from Tromsø Cathedral, Enter City Apartment Hotel offers a prime location for exploring the city on foot.

Modern Amenities
Enjoy modern conveniences in every room, including free WiFi, a flat-screen TV, and heated bathroom floors. The fully equipped kitchen or kitchenette with a refrigerator and tea/coffee maker adds a touch of home during your stay.

Nearby Attractions
With attractions like the Polar Museum and Polaria Aquarium within a 15-minute walk, as well as the Hurtigruten ferry terminal just 300 metres away, there is no shortage of activities to enjoy near Enter City Apartment Hotel.

Book now to experience comfort and convenience at Enter City Apartment Hotel.

Important information:

Guests arriving after 22:00 are kindly requested to notify the hotel in advance, using the contact details found on the booking confirmation.

During weekends, guests under the age of 25 can only check in if traveling as part of a family.

Enter City Hotel requires that the credit card holder’s name matches the guest’s name on the booking confirmation. If you wish to book for another individual, please contact the property directly for further information after booking.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TOS

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for NOK 150 per person per night when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is needed) and costs NOK 350 per day.

Location

Guest Reviews

8.6
Based on 3527 reviews
Cleanliness: 7.7
Service: 9
Location: 9.2
Room Quality: 8.4
Amenities: 8.8
Value for Money: 8.7
Food and Beverage: 8.2
Overall Experience: 8.8
E
Elsa solo_traveller fr
8
Bien et pratique
Pros:

Emplacement dans le centre de Tromsø, à proximité de la rue piétonne. Logement pratique avec de quoi cuisiner. Lit double confortable, canapé lit un peu moins.

Cons:

Assez peu de place car le canapé lit était ouvert.
Le lave vaisselle ne lave rien. La douche est étroite et pas hermétique, on met de l'eau partout.

2026-07-25 via Nuitee
R
Riitta solo_traveller fi
10
Mainio majoitus Tromssaan tutustuessa😁
Pros:

Siisti, tilava apartment-huone keskellä keskustaa. Nähtävyydet ja satama ja palvelut lähellä. Oma parkkihalli.

2026-07-25 via Nuitee
G
Gabriel Gavrila solo_traveller fi
9
2026-07-25 via Nuitee
T
Thomas solo_traveller no
8
2026-07-25 via Nuitee
T
Timo solo_traveller fi
9
Pros:

Henkilökunta, sijainti ja huone tosi hyvät.

Cons:

Hotellin yhyeydessä oleva parkkipaikka oli tosi kätevä, mutta itse parkkihalli maan alla vaatii tarkkuutta ajossa ja ei ehkä onnistu isommalla autolla. Tosi kapea ramppi alas.

2026-07-25 via Nuitee
J
Johan couple se
8
2026-07-25 via Nuitee
H
Huan couple cn
9
2026-07-24 via Nuitee
E
Eray solo_traveller nl
9
2026-07-24 via Nuitee
D
Daniela extended_group no
9
2026-07-24 via Nuitee
J
Jacquelin solo_traveller cn
7
It was a very nice stay over all , thank you and all the best!
Pros:

All the staff are incredibly friendly, patient and very helpful. Coffee, tea, toilet paper and bath towels are available anytime in the laundry room, bringing great convenience. It enjoys a brilliant location, with two large supermarkets nearby, and is very close to the harbour and main bus terminal. Though the property has a sense of age, everything works perfectly.

Cons:

More attention needs to be paid to the finer details. For instance, the do‑not‑disturb hanger has food stains. The guest book is wrinkled, as if liquid had been spilled on it. The only TV remote control is missing its battery cover, and the reminder notes on the wall are untidy.

2026-07-23 via Nuitee
P
Pavol couple cz
9
Blizko do centra
Pros:

Prádelna, veliky pokoj, klid, cisto, koupelna, parkovani i kdyz placene

2026-07-23 via Nuitee
M
Mia extended_group gb
5
Ok location and comfortable
Pros:

Ok as a base to explore but very functional. Great staff.

Cons:

Too functional. Parking is too narrow and should have been explained and clear to allow us to explore alternatives

2026-07-22 via Nuitee
S
Sjølyst family_with_children no
6
2026-07-22 via Nuitee
S
Silke solo_traveller de
7
Pros:

Das Hotel liegt herrlich zentral. Trotzdem war es ruhig. Die Miniküche ermöglicht völlige Unabhängigkeit. Es ist alle notwendige Ausstattung zum Kochen vorhanden. Der Supermarkt ist fast diirekt neben dem Hotel. Das Zimmer ist recht groß.

Cons:

An manchen Ecken war es definitiv nicht ganz sauber, gerade in der Küche (Geschirr, Schränke, Mikrowelle...) Der Dunstabzug ging auch nicht. Die Spülmaschine war teilweise defekt.
Manches ist abgewohnt.m

2026-07-22 via Nuitee
S
Satu solo_traveller fi
8
Pros:

Siisti ja kaunis huone. Hotelli lähellä kaikkea.

Cons:

Keittiössä ei ollut laskutilaa kokkailulle ja tiskaukselle. Sänky oli vähän liian pehmeä ja joustava omaan makuun.

2026-07-21 via Nuitee
C
Christine solo_traveller gb
10
Pros:

Fourth time there. Comfortable. Very clean. Amazing staff. Great situation. City centre. Close to all amenities but still quiet.. Thank you Ewa and Nasryn, and the other members of staff.

Cons:

Nothing

2026-07-21 via Nuitee
D
David couple no
10
2026-07-20 via Nuitee
R
Reinhard couple at
9
Gutes Hotel in zentraler Lage
Pros:

Gute Lage, kompetentes Personal

Cons:

Kein Frühstück, Parken sehr teuer

2026-07-20 via Nuitee
G
Giulio solo_traveller it
8
Pros:

Center place

2026-07-18 via Nuitee
N
Nicolas family_with_children ch
8
Pros:

Hôtel bien situé et pas trop cher, grandes chambres équipées de cuisines, très pratique et agréable. La région de Tromso est vraiment magnifique.

Cons:

Le quartier est bruyant et les équipements (lave-vaisselle) ne fonctionnaient pas tous.

2026-07-18 via Nuitee