First Hotel City Tromsø

Hotels
First Hotels
8.6 (3427 reviews)
Grønnegata 48 , Tromsø , no

Children allowed

Facilities

Parking
Non-smoking rooms
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Ironing service
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Cons:
Cleanliness issues
Limited space for late checkouts

Categories

Cleanliness
7.7
Some reviews mentioned cleanliness issues, particularly dirt under furniture.
Service
9
Guests praised the staff for being friendly, helpful, and attentive.
Location
9.2
Reviews consistently highlight the excellent central location.
Room Quality
8.4
Rooms are reported to be comfortable and well-appointed.
Amenities
8.8
Amenities like kitchen facilities and availability of coffee at reception were positively mentioned.
Value for Money
8.7
Overall good value considering location and amenities.
Food and Beverage
8.2
No breakfast provided, but guests appreciated the tea and coffee service.
Overall Experience
8.8
A generally positive experience with strong recommendations from guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-22 01:44

Property Description

Convenient Location
Located just around the corner from Storgata pedestrian street and a short walk from Tromsø Cathedral, Enter City Apartment Hotel offers a prime location for exploring the city on foot.

Modern Amenities
Enjoy modern conveniences in every room, including free WiFi, a flat-screen TV, and heated bathroom floors. The fully equipped kitchen or kitchenette with a refrigerator and tea/coffee maker adds a touch of home during your stay.

Nearby Attractions
With attractions like the Polar Museum and Polaria Aquarium within a 15-minute walk, as well as the Hurtigruten ferry terminal just 300 metres away, there is no shortage of activities to enjoy near Enter City Apartment Hotel.

Book now to experience comfort and convenience at Enter City Apartment Hotel.

Important information:

Guests arriving after 22:00 are kindly requested to notify the hotel in advance, using the contact details found on the booking confirmation.

During weekends, guests under the age of 25 can only check in if traveling as part of a family.

Enter City Hotel requires that the credit card holder’s name matches the guest’s name on the booking confirmation. If you wish to book for another individual, please contact the property directly for further information after booking.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TOS

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for NOK 150 per person per night when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is needed) and costs NOK 350 per day.

Location

Guest Reviews

8.6
Based on 3427 reviews
Cleanliness: 7.7
Service: 9
Location: 9.2
Room Quality: 8.4
Amenities: 8.8
Value for Money: 8.7
Food and Beverage: 8.2
Overall Experience: 8.8
F
frankvidar family_with_children no
4
Dårlig renhold. Sand, hår og fettflekker . Rommet virket også slitt.
Pros:

Sentralt i byen

Cons:

Renhold

2026-05-23 via Nuitee
A
Amuni extended_group ch
7
Overall is a good hotel
Pros:

The hotel has great location.

Cons:

The shower area is extremely small. And some shelves to put our toiletries would be appreciated.

2026-05-23 via Nuitee
L
Lahiru couple au
10
2026-05-23 via Nuitee
J
Julian couple no
5
2026-05-23 via Nuitee
S
Siv solo_traveller no
8
Pros:

Enkel utsjekk.
Sentralt.

Cons:

TV virket ikke og kunne ikke rettes under oppholdet.
Dårlig rengjorte glass og kopper.

2026-05-23 via Nuitee
Z
zhongzhe couple cn
10
Pros:

位置很好,离码头不远,方便我们下船之后步行过去。房间大小适合,就是感觉装修有些年头了,但干净整洁,我的房间在街角,也不太吵,本来特罗姆瑟也没多少人。位置离超市、主街都很近,到各处溜达基本步行,屋里有基本的厨房用品,方便自己做饭。去机场也很方便,走到公交车站100米。

2026-05-22 via Nuitee
G
Geir solo_traveller no
10
2026-05-21 via Nuitee
Z
Zuzana couple cz
7
2026-05-21 via Nuitee
C
Chereyne couple au
9
Pros:

Lovely staff and great location

Cons:

Bedroom was small but we were upgraded to a studio which was good

2026-05-18 via Nuitee
B
Bruce solo_traveller au
8
Pros:

Close to town center and transport

Cons:

Street noise late into night

2026-05-17 via Nuitee
C
Cinzia couple gb
9
Functional with great location
Pros:

Facilities were good and the staff very helpful

Cons:

The floor in the corridor was a bit broken and may have caused a possible trip over. It missed a lounge space.

2026-05-17 via Nuitee
J
Jinghan couple gb
10
2026-05-16 via Nuitee
P
Papanuch extended_group th
10
Pros:

The room was spacious, clean, and comfortable—like a small apartment with plenty of space for two people and large suitcases. The downtown location was perfect, within walking distance to the bus stop, pier, and all major tourist spots.
Car parking (Paid) was just 5 minute walk. We also loved the complimentary ice and Nespresso coffee.

However, the kitchen exhaust hood was very weak, so we were hesitant to cook anything beyond basic food.

2026-05-15 via Nuitee
I
Irene solo_traveller ph
8
Good location. Helpful staff.
Pros:

Good location. Very helpful staff. Upon request, equipped with kitchen appliance and utensils.

2026-05-15 via Nuitee
Y
yanbing couple cn
8
2026-05-14 via Nuitee
J
Jørn solo_traveller no
8
2026-05-11 via Nuitee
B
Brian couple us
9
Great value and great service from the front desk
Pros:

Location close in town- I liked the apartment feel with a kitchenette and seating area- much better than a tiny hotel room

Cons:

No issues for me

2026-05-11 via Nuitee
A
Alexandra solo_traveller ch
8
2026-05-10 via Nuitee
P
Pedro solo_traveller pt
7
2026-05-09 via Nuitee
S
SAKU couple jp
7
Pros:

中心地へのアクセスがよく、部屋も広くてくつろぐことが出来ました。

Cons:

眺望は期待できません。

2026-05-08 via Nuitee