La Quinta Inn & Suites by Wyndham Chicago Downtown

Hotels
•
La Quinta by Wyndham
8 (5164 reviews)
1 South Franklin St , Chicago , US
+1 312-558-1020

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Business center
Heating
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Review Highlights

Pros:
Excellent location (frequently praised)
Friendly, helpful staff (many mentions)
Clean, spacious rooms and comfortable beds
Bar / restaurant available
Good breakfast for many guests
Convenient for events and transport
Modern installations mentioned by some
Cons:
Perceived as overpriced / poor value (multiple reviews)
Small gym and limited fitness facilities
Breakfast often described as limited or low quality
Parking expensive or not available
Noisy / complicated air conditioning in some rooms
Occasional rude or inconsistent front desk service
Outdated TV/streaming system
Occasional room/bathroom cleanliness issues

Categories

Cleanliness
8.3
Generally reported as clean and well maintained (spacious rooms, clean beds), with occasional complaints about bathroom cleanliness and expectations for daily servicing.
Service
8.4
Staff frequently described as friendly, helpful and professional (several mentions by name); a minority of reviews cited a rude or unhelpful front-desk interaction.
Location
9.2
Consistently praised across reviews for being central and convenient (walking distance to attractions, transport-friendly, good for events).
Room Quality
8.1
Rooms often described as comfortable and spacious with good beds; a few reports of noisy air conditioning and minor issues (darkness from surrounding buildings, occasional wear).
Amenities
7.2
Mixed: on-site bar and restaurant noted positively, but multiple complaints about a small gym, parking availability/cost, an outdated TV/streaming system, and an elevator issue.
Value for Money
6.8
Several guests explicitly called the hotel overpriced or not good value for the price, while others felt it represented good value; overall leans negative.
Food and Beverage
7.5
Split impressions: many reviewers found breakfast limited or low quality (small selection), while a number praised the breakfast as good or very good and noted a pleasant restaurant/bar experience.
Overall Experience
8.5
Overall sentiment is positive with many recommending or planning to return due to location, staff and comfortable rooms, despite some issues with value and certain amenities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:23

Property Description

Prime Location in Chicago's Financial District
Located just 2 blocks from the iconic Willis Tower, La Quinta Inn & Suites Chicago Downtown offers modern rooms with free WiFi and a delicious hot breakfast.

Comfortable Rooms with Top Amenities
Each room features a 32-inch flat-screen TV, a work desk, microwave, and refrigerator. Enjoy in-room dining services for added convenience.

Convenient Facilities for Business and Leisure
Guests have access to a 24-hour fitness center, a business center with free printing, and well-equipped meeting rooms. Explore Chicago easily with the nearby transportation options.

Book your stay at La Quinta Inn & Suites Chicago Downtown for a memorable experience in the Windy City!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

This property is completely nonsmoking.

Please contact Jasna Vojcic at [email protected] for information regarding group bookings.

Please note that guests must be 21 years of age or older to make a reservation at this property.

This hotel charges 25 USD per room per night for pets. Limited pet-free rooms are available. ADA-defined service animals are welcome with no additional fee.

La Quinta Inn & Suites Chicago is committed to providing its guests and associates with a smoke free environment. Smoking tobacco, pipes, vapes, e-cigarettes and marijuana is strictly prohibited within the hotel. By booking through this website, you acknowledge that the hotel has installed smoking detection sensors provided by Rest in its rooms. Rest is a smart device that allows hotel management to respond to smoking events without disrupting your stay. You hereby agree and consent to the use of such sensor in your room and acknowledge and agree that it is 100% privacy compliant and required by the hotel. By acknowledging the foregoing, you agree to waive any future claims related to the presence of the sensor in a room you may book. Tampering with the sensor is strictly prohibited.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ORD

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: Yes
  • Room Max Guests Number: 4
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: Yes
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
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Guest Reviews

8
Based on 5164 reviews
Cleanliness: 8.3
Service: 8.4
Location: 9.2
Room Quality: 8.1
Amenities: 7.2
Value for Money: 6.8
Food and Beverage: 7.5
Overall Experience: 8.5
D
Dylan • family_with_children • us
9
2026-10-31 • via Nuitee
M
Mark • couple • us
6
2026-10-30 • via Nuitee
T
Tsobanakis • extended_group • us
9
Great value and location - we had a great time!
Pros:

Location!! Overall value!!

Cons:

Breakfast was ~OK, but coud have been better

2026-10-30 • via Nuitee
E
Eli • solo_traveller • us
7
2026-10-30 • via Nuitee
B
Brian John • solo_traveller • hk
4
Grossly over priced.
Pros:

Location. Staff were helpful, especially Lorna

Cons:

Over priced. Small gym. Breakfast was very poor, like an army canteen, small selection of low quality F&B.

2026-10-30 • via Nuitee
A
Adriana • family_with_children • fr
4
Pros:

Emplacement

Cons:

Trop cher pour la qualité des prestations .Petit déjeuner très pauvre.

2026-10-29 • via Nuitee
S
Sweekar • family_with_children • us
10
2026-10-29 • via Nuitee
M
Mbanaso • family_with_children • us
8
2026-10-29 • via Nuitee
V
Victor • extended_group • us
10
2026-10-29 • via Nuitee
G
Gignac • couple • ca
8
2026-10-29 • via Nuitee
A
Alexandra • family_with_children • fr
8
Pros:

Emplacement, prix, bar, lits confortables chambre propre. Tout ce qu'on attend d'une chambre d'hôtel.
Le petit dejeuner est correct. Manque fromage peut etre.

2026-10-29 • via Nuitee
F
Fabian Morales • extended_group • cr
9
Excellent hotel, great location, comfortable rooms and good breakfast.
Pros:

Location is great! Breakfast was very good and the restaurant was very nice. The people at the Front desk could be a little bit nicer but besides that, the overall experience was excellent.

Cons:

The guy at the front desk was not very nice but the rest of the staff was very helpful

2026-10-29 • via Nuitee
R
Ridley • solo_traveller • us
10
2026-10-28 • via Nuitee
O
Oviedo • extended_group • us
10
Pros:

Fairly close to everything

2026-10-27 • via Nuitee
R
roberta • couple • us
8
Pros:

Great location. Helpful staff

2026-10-26 • via Nuitee
S
Shanice • family_with_children • ky
9
2026-10-26 • via Nuitee
V
Veronica • family_with_children • us
10
2026-10-26 • via Nuitee
A
Anna Pettersson • extended_group • se
7
2026-10-26 • via Nuitee
A
Amy • couple • us
8
Had a great time - able to walk everywhere
Pros:

Location and cleanliness

Cons:

Price

2026-10-26 • via Nuitee
A
Adrianus • couple • us
9
2026-10-26 • via Nuitee