La Quinta Inn & Suites by Wyndham Chicago Downtown

Hotels
•
La Quinta by Wyndham
8 (5347 reviews)
1 South Franklin St , Chicago , US
+1 312-558-1020

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Business center
Heating
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Review Highlights

Pros:
Great location
Comfortable rooms
Friendly staff
Cons:
Rude staff
Poor breakfast quality
Inconsistent cleanliness

Categories

Cleanliness
7.33
Several reviews mentioned issues with cleanliness and lack of room cleaning.
Service
8.3
Mixed reviews on staff friendliness; some noted rudeness while others praised helpfulness.
Location
9.34
Many reviews highlighted the excellent location of the hotel.
Room Quality
8.29
General comfort mentioned, but some reviews implied room quality was average.
Amenities
7.32
Guests noted the lack of certain amenities like lotion and towels.
Value for Money
8.28
Generally seen as good value, though some expressed concerns about charges.
Food and Beverage
6.83
Numerous complaints about breakfast quality and cleanliness.
Overall Experience
8.3
Overall experience is considered decent with noted issues in specific areas.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 23:04

Property Description

Prime Location in Chicago's Financial District
Located just 2 blocks from the iconic Willis Tower, La Quinta Inn & Suites Chicago Downtown offers modern rooms with free WiFi and a delicious hot breakfast.

Comfortable Rooms with Top Amenities
Each room features a 32-inch flat-screen TV, a work desk, microwave, and refrigerator. Enjoy in-room dining services for added convenience.

Convenient Facilities for Business and Leisure
Guests have access to a 24-hour fitness center, a business center with free printing, and well-equipped meeting rooms. Explore Chicago easily with the nearby transportation options.

Book your stay at La Quinta Inn & Suites Chicago Downtown for a memorable experience in the Windy City!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

This property is completely nonsmoking.

Please contact Jasna Vojcic at [email protected] for information regarding group bookings.

Please note that guests must be 21 years of age or older to make a reservation at this property.

This hotel charges 25 USD per room per night for pets. Limited pet-free rooms are available. ADA-defined service animals are welcome with no additional fee.

La Quinta Inn & Suites Chicago is committed to providing its guests and associates with a smoke free environment. Smoking tobacco, pipes, vapes, e-cigarettes and marijuana is strictly prohibited within the hotel. By booking through this website, you acknowledge that the hotel has installed smoking detection sensors provided by Rest in its rooms. Rest is a smart device that allows hotel management to respond to smoking events without disrupting your stay. You hereby agree and consent to the use of such sensor in your room and acknowledge and agree that it is 100% privacy compliant and required by the hotel. By acknowledging the foregoing, you agree to waive any future claims related to the presence of the sensor in a room you may book. Tampering with the sensor is strictly prohibited.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ORD

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: Yes
  • Room Max Guests Number: 4
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: Yes
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

8
Based on 5347 reviews
Cleanliness: 7.33
Service: 8.3
Location: 9.34
Room Quality: 8.29
Amenities: 7.32
Value for Money: 8.28
Food and Beverage: 6.83
Overall Experience: 8.3
C
clopera • solo_traveller • ar
7
Perfecto, pero tener cuidado con la hora en que se llega
Pros:

la gente que estaba en recepcion a partir del dia 15, ubicacion, limpieza

Cons:

la persona que me atendio a las 2 am aproximadamente del dia 15 septiembre. me dijo que tenia overbooking , me dio vuelta la cara cuando le hablaba y me dejo un papel con direccion de otro hotel a 17 millas. supermaleducada y luego me cancelo la reserva. me perdi medio dia solucionando el tema x telefono hasta que logre hospedarme en este hotel que habia reservado desde julio y donde 2 veces me confirmaron la reserva. tuve pesimo momento luego de un largo viaje con demoras y una persona mayor.
esa chica debe ser DESPEDIDA

2026-09-19 • via Nuitee
J
Johnson • solo_traveller • us
8
Pros:

Loved the breakfast and location

Cons:

I didn't understand how arriving close to 1am that I was still charged so much for the previous day. Being that check-in was at 4pm and we arrived 8hrs later...

2026-09-19 • via Nuitee
J
Juan Carlos • extended_group • us
5
2026-09-19 • via Nuitee
P
Pierce • family_with_children • us
8
2026-09-19 • via Nuitee
F
Franck • family_with_children • fr
8
2026-09-19 • via Nuitee
J
Javier • extended_group • es
8
2026-09-18 • via Nuitee
D
DEEPAK Gunaji • family_with_children • us
1
Pros:

Locations

Cons:

I was charged twice on different card. There was no receipt emailed to me after the checkout

2026-09-18 • via Nuitee
T
Thi Lan Nhi • extended_group • us
5
2026-09-18 • via Nuitee
J
José • extended_group • pt
7
Pros:

Localização

Cons:

Nada

2026-09-18 • via Nuitee
E
ERIC • couple • fr
9
2026-09-18 • via Nuitee
M
Maxim • solo_traveller • es
8
2026-09-17 • via Nuitee
A
Akbar • family_with_children • az
8
2026-09-17 • via Nuitee
B
br1 • solo_traveller • it
7
Spese nascoste
Pros:

Posizione. Camera ampia

Cons:

Pulizie in camera fatte dopo 4 giorni. Colazione monotona. Spese aggiuntive non dichiarate e prelevate giorni dopo si carta di credito... Ricevuta richiesta al check out e non inviata. Il personale non parla spagnolo. Camere con moquette poco pulita. Illuminazione camera scarsa

2026-09-16 • via Nuitee
L
Luz • extended_group • us
9
2026-09-15 • via Nuitee
K
Karen • solo_traveller • us
7
Was a very good value and in a good location. Very adequate for the price and location.
Pros:

Breakfast was varied but availability of items also widely varied, e.g., ran out of waffle batter one day, no eggs one day. Room was clean and comfortable. Location was excellent - felt safe and had great access to tourist areas.

Cons:

Staff personability was ... average. Almost no eye contact on check-in and not very personal.

2026-09-15 • via Nuitee
T
Tiffany • couple • us
5
2026-09-15 • via Nuitee
L
Linnette • couple • us
7
it was okay
2026-09-15 • via Nuitee
A
Antony • extended_group • ec
10
2026-09-15 • via Nuitee
W
Wilson • solo_traveller • us
9
Pros:

Breakfast is much better than other la quintas. The location is very good

Cons:

Housekeeping is every three days

2026-09-15 • via Nuitee
V
Virginia Pagola • solo_traveller • ar
9
Buen hotel, buena atención, buena ubicación
Pros:

Todo estaba muy bien y acordé con su precio

Cons:

El desayuno, era muy limitado. Poca variedad y el horario era muy temprano. Llama la atención qué los fines de semana se sirva desayuno media hora más

2026-09-15 • via Nuitee