La Quinta Inn & Suites by Wyndham Chicago Downtown

Hotels
La Quinta by Wyndham
8 (4970 reviews)
1 South Franklin St , Chicago , us

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Comfortable rooms
Friendly staff
Cons:
Rude staff
Poor breakfast quality
Inconsistent cleanliness

Categories

Cleanliness
7.33
Several reviews mentioned issues with cleanliness and lack of room cleaning.
Service
8.3
Mixed reviews on staff friendliness; some noted rudeness while others praised helpfulness.
Location
9.34
Many reviews highlighted the excellent location of the hotel.
Room Quality
8.29
General comfort mentioned, but some reviews implied room quality was average.
Amenities
7.32
Guests noted the lack of certain amenities like lotion and towels.
Value for Money
8.28
Generally seen as good value, though some expressed concerns about charges.
Food and Beverage
6.83
Numerous complaints about breakfast quality and cleanliness.
Overall Experience
8.3
Overall experience is considered decent with noted issues in specific areas.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 23:04

Property Description

Prime Location in Chicago's Financial District
Located just 2 blocks from the iconic Willis Tower, La Quinta Inn & Suites Chicago Downtown offers modern rooms with free WiFi and a delicious hot breakfast.

Comfortable Rooms with Top Amenities
Each room features a 32-inch flat-screen TV, a work desk, microwave, and refrigerator. Enjoy in-room dining services for added convenience.

Convenient Facilities for Business and Leisure
Guests have access to a 24-hour fitness center, a business center with free printing, and well-equipped meeting rooms. Explore Chicago easily with the nearby transportation options.

Book your stay at La Quinta Inn & Suites Chicago Downtown for a memorable experience in the Windy City!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

This property is completely nonsmoking.

Please contact Jasna Vojcic at jasna.vojcic@highgate.com for information regarding group bookings.

Please note that guests must be 21 years of age or older to make a reservation at this property.

This hotel charges 25 USD per room per night for pets. Limited pet-free rooms are available. ADA-defined service animals are welcome with no additional fee.

La Quinta Inn & Suites Chicago is committed to providing its guests and associates with a smoke free environment. Smoking tobacco, pipes, vapes, e-cigarettes and marijuana is strictly prohibited within the hotel. By booking through this website, you acknowledge that the hotel has installed smoking detection sensors provided by Rest in its rooms. Rest is a smart device that allows hotel management to respond to smoking events without disrupting your stay. You hereby agree and consent to the use of such sensor in your room and acknowledge and agree that it is 100% privacy compliant and required by the hotel. By acknowledging the foregoing, you agree to waive any future claims related to the presence of the sensor in a room you may book. Tampering with the sensor is strictly prohibited.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ORD

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs USD 60 per day.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: Yes
  • Room Max Guests Number: 4
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: Yes
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

8
Based on 4970 reviews
Cleanliness: 7.33
Service: 8.3
Location: 9.34
Room Quality: 8.29
Amenities: 7.32
Value for Money: 8.28
Food and Beverage: 6.83
Overall Experience: 8.3
S
Sara solo_traveller co
10
2026-05-30 via Nuitee
R
Reinel solo_traveller co
8
2026-05-30 via Nuitee
M
Mateus family_with_children us
8
2026-05-30 via Nuitee
J
John family_with_children kn
8
Hotel is clean, staff are friendly. Recommended for short family stays.
Pros:

The property was very clean and the staff was very friendly and helpful. Room was ideal for our family of 4 in terms of space. The amenities, though rather basic, worked well. Included breakfast was OK.

Cons:

For the price charged, the amenities provided were somewhat limited. Also, it was not that easy to find supermarkets etc close to the hotel. It was also further away from Union Station/ the CTA metro than was ideally convenient for us.

2026-05-30 via Nuitee
A
Adriana extended_group us
7
2026-05-30 via Nuitee
K
Krystal extended_group us
10
2026-05-29 via Nuitee
S
Santos couple us
9
2026-05-29 via Nuitee
M
Maria solo_traveller us
10
Pros:

Everything was great! The room clean and tidy and the breakfast fresh!

Cons:

Nothing!

2026-05-29 via Nuitee
E
Esmeralda solo_traveller us
10
Pros:

Four year in a row using this hotel same time and never disappoints!

2026-05-28 via Nuitee
J
Jane couple us
9
Good stay, nice happy hour, nice bed and room, good location, bad bag storage policy.
Pros:

The breakfast buffet was quite adequate, featuring cold items, fruit, waffles I think. It had a lot of variety and the room was spacious enough for everyone.
When we checked in, hotel provided us one free drink each (one for each key card) in the little bar/restaurant on the 2nd floor. This was a very nice gesture and many items on the menu were 1/2 price for happy hour so we had our dinner there. The food was surprisingly good. It was so busy, the bar tender/waiter had to really rush around to help everyone. He needed a helper.

Cons:

I was really surprised when the nice check in lady told us it would cost $5 per bag to store our bags when we arrived too early to check in. I have never experienced this with any other hotel, anywhere. This is the reason I gave it a negative rating for check in.

2026-05-28 via Nuitee
N
Niklas solo_traveller us
4
In Ordnung
Pros:

Das Frühstück war sehr gut. Die Lage war perfekt

Cons:

Mein Zimmer war sehr laut. Die Geräusche haben mich sowohl am Tag wie auch in der Nacht gestört, sodass ich sogar mehrfach aufgewacht bin. Auf Hinweis von mir, meinte das Hotel, dass sie über das Problem Bescheid wussten.

2026-05-28 via Nuitee
J
Jenny solo_traveller us
10
Cons:

My husband was i a wheelchair if nobility rooms are going to ga e a high sided tub please ha e a shower chair available

2026-05-27 via Nuitee
T
Teresa extended_group us
10
Pros:

Everything

Cons:

Nothing

2026-05-27 via Nuitee
F
Furgalski extended_group pl
9
2026-05-27 via Nuitee
M
MICHAEL solo_traveller gb
9
Clean, great location, efficient staff with smiles all round
Pros:

It was ok, what was expected

Cons:

Nothing

2026-05-27 via Nuitee
F
Filippo solo_traveller it
9
Pros:

Struttura centrale e pulita

Cons:

Nulla

2026-05-27 via Nuitee
M
Monica couple us
10
2026-05-27 via Nuitee
E
Elisa solo_traveller ar
8
2026-05-27 via Nuitee
S
Subhash family_with_children us
10
2026-05-27 via Nuitee
L
Lee extended_group us
6
2026-05-27 via Nuitee