La Quinta Inn & Suites by Wyndham Chicago Downtown

Hotels
La Quinta by Wyndham
8 (5347 reviews)
1 South Franklin St , Chicago , us

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Business center
Heating
See all facilities

Review Highlights

Pros:
Great location
Comfortable rooms
Friendly staff
Cons:
Rude staff
Poor breakfast quality
Inconsistent cleanliness

Categories

Cleanliness
7.33
Several reviews mentioned issues with cleanliness and lack of room cleaning.
Service
8.3
Mixed reviews on staff friendliness; some noted rudeness while others praised helpfulness.
Location
9.34
Many reviews highlighted the excellent location of the hotel.
Room Quality
8.29
General comfort mentioned, but some reviews implied room quality was average.
Amenities
7.32
Guests noted the lack of certain amenities like lotion and towels.
Value for Money
8.28
Generally seen as good value, though some expressed concerns about charges.
Food and Beverage
6.83
Numerous complaints about breakfast quality and cleanliness.
Overall Experience
8.3
Overall experience is considered decent with noted issues in specific areas.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 23:04

Property Description

Prime Location in Chicago's Financial District
Located just 2 blocks from the iconic Willis Tower, La Quinta Inn & Suites Chicago Downtown offers modern rooms with free WiFi and a delicious hot breakfast.

Comfortable Rooms with Top Amenities
Each room features a 32-inch flat-screen TV, a work desk, microwave, and refrigerator. Enjoy in-room dining services for added convenience.

Convenient Facilities for Business and Leisure
Guests have access to a 24-hour fitness center, a business center with free printing, and well-equipped meeting rooms. Explore Chicago easily with the nearby transportation options.

Book your stay at La Quinta Inn & Suites Chicago Downtown for a memorable experience in the Windy City!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

This property is completely nonsmoking.

Please contact Jasna Vojcic at [email protected] for information regarding group bookings.

Please note that guests must be 21 years of age or older to make a reservation at this property.

This hotel charges 25 USD per room per night for pets. Limited pet-free rooms are available. ADA-defined service animals are welcome with no additional fee.

La Quinta Inn & Suites Chicago is committed to providing its guests and associates with a smoke free environment. Smoking tobacco, pipes, vapes, e-cigarettes and marijuana is strictly prohibited within the hotel. By booking through this website, you acknowledge that the hotel has installed smoking detection sensors provided by Rest in its rooms. Rest is a smart device that allows hotel management to respond to smoking events without disrupting your stay. You hereby agree and consent to the use of such sensor in your room and acknowledge and agree that it is 100% privacy compliant and required by the hotel. By acknowledging the foregoing, you agree to waive any future claims related to the presence of the sensor in a room you may book. Tampering with the sensor is strictly prohibited.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ORD

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: Yes
  • Room Max Guests Number: 4
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: Yes
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

8
Based on 5347 reviews
Cleanliness: 7.33
Service: 8.3
Location: 9.34
Room Quality: 8.29
Amenities: 7.32
Value for Money: 8.28
Food and Beverage: 6.83
Overall Experience: 8.3
D
Daniel solo_traveller us
7
Great location for suitable stay, good breakfast
Pros:

Location is excellent, close to trains and Michigan Avenue. Breakfast was good and wi-fi satisfactory.

Cons:

Furnishings appeared a bit dated

2026-08-29 via Nuitee
K
Kathy family_with_children us
7
I would not pay for a premium room there again.
Pros:

The bed was very comfortable

Cons:

JD Vance must have stayed in my room because the couch was very stained.

2026-08-29 via Nuitee
C
Christopher solo_traveller us
9
2026-08-29 via Nuitee
D
David couple us
9
2026-08-28 via Nuitee
K
Katrina solo_traveller us
10
2026-08-28 via Nuitee
M
Maager extended_group us
8
The hotel was fine. The rate was exorbitant and I didn't get points on my wyndham membership.
Pros:

The breakfast was fine

Cons:

THE PRICE

2026-08-28 via Nuitee
M
moore solo_traveller us
6
WAYYYYY TO MUCH MONEY SPENT FOR WHAT I GOT OVER $1000. FOR 3 NIGHTS.
Pros:

ROOM WAS CLEAN.

Cons:

It was NOT WHAT I BOOKED I BOOKED 2 QUEEN BEDS I GOT A KING AND A COUCH. WAS TO TIRED TO COMPLAIN AND HAVE TO MOVE TO ANOTHER ROOM.

2026-08-28 via Nuitee
F
francisco solo_traveller cl
10
Pros:

Buen desayuno

Cons:

Todo OK

2026-08-28 via Nuitee
S
salome extended_group ca
7
The breakfast has less choices snd it’s the same food everyday
Pros:

Close to river walk and shopping places

Cons:

Accessibility

2026-08-26 via Nuitee
E
Elizabeth solo_traveller us
10
2026-08-26 via Nuitee
V
Vargas Caraballo solo_traveller pr
7
2026-08-26 via Nuitee
T
Theresa couple us
8
We had a great time in Chicago. The breakfast was quick, busy but easy. Check parking in the area, make sure it allows i
Pros:

It was within walking distance for most things downtown.

Cons:

It needs a little updating

2026-08-26 via Nuitee
J
Jarosław family_with_children pl
8
Cztery noce z rodziną. Piękny wyjazd.
Pros:

Lokalizacja.

Cons:

Wszystko ok.

2026-08-26 via Nuitee
S
Sonia family_with_children us
8
2026-08-26 via Nuitee
P
Pedro couple ar
8
Pros:

Ubicación

Cons:

No nos limpiaron la habitación

2026-08-26 via Nuitee
G
Gutierrez family_with_children us
1
À nightmare on Chicago don’t go
Pros:

Great location, we was there for 6 days.

Cons:

A nightmare in Chicago.
As soon as we arrived the room has some garbage on the floor, the barhroom was dirty. We complain on the reception and they said that nobody Can help us at night. At the next day nobody goes to clean the room, we got atonished when they said that the cleaning lady only goes twice à week to make the room.
In the description said that the breakfast is good, but everyday we lived the “hunger games” you Can’t have eggs or à cup of coffee. The people on the kitchen was rude and when we complain in the front deal they said that the breakfast is complementary it’s not their reponsability, attached you will find the pictures of the garbage.

2026-08-25 via Nuitee
R
Ryan solo_traveller us
5
Pros:

Bed was nice view was ok

Cons:

Breakfast was horrible no eggs and bacon nothing

2026-08-25 via Nuitee
C
CLAUDIA family_with_children mx
8
Pros:

La atención del personal, muy atentos y amables

Cons:

Que hacen limpieza en las habitaciones un dia si y un dia no y que el horario del desayuno es muy corto

2026-08-25 via Nuitee
L
Lee couple us
6
2026-08-25 via Nuitee
D
DIMITRA couple gr
8
2026-08-24 via Nuitee