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Facilities
Property facilities
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ATM/banking
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Snack bar/deli
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Offsite parking discounted rates available
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Fitness facilities (surcharge)
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Internet access
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Housekeeping on request
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Wine release events
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Reception hall
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Exercise/lap pool
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Secured parking
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Swimming nearby
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Charcoal grill
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Offsite parking discounted rates available
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Fitness facilities (surcharge)
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Parking
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Non-smoking rooms
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Air conditioning
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Swimming pool
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Restaurant
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Pets allowed
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Lift / Elevator
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Facilities for disabled guests
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Non-smoking throughout
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Shared lounge/TV area
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Concierge service
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Wheelchair accessible
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Outdoor furniture
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Food delivered to guest room
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Face masks for guests available
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Delivered food - securely covered
Review Highlights
Categories
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Property Description
Convenient Location near University of Texas
Luxurious Room Amenities
All rooms at the DoubleTree by Hilton San Antonio Northwest - La Cantera feature modern conveniences such as a 50-inch flat-screen TV, microwave, and compact refrigerator. Enjoy complimentary tea and coffee-making facilities, as well as a back-lit mirror and hairdryer in each room for added comfort.
Fantastic Dining Options
Indulge in American fusion cuisine at the Fire & Water Restaurant, open for breakfast, lunch, and dinner. Choose between indoor and outdoor seating while savoring delicious meals.
Leisure and Entertainment
Relax and unwind in the outdoor pool and hot tub, or maintain your fitness routine at the 24-hour fitness centre. With upscale shopping and Six Flags Fiesta Texas just a short distance away, there's plenty to explore during your stay.
Book your stay at DoubleTree by Hilton San Antonio Northwest - La Cantera for a memorable and convenient experience.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Property Policies
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Parking
Free public parking is possible on site (reservation is not needed).
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Internet
WiFi is available in all areas and is free of charge.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 17 years old stay for free when using an existing bed.
You haven't added any cots.
You haven't added any extra beds. -
Pets
Pets are allowed. Charges may be applicable.
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Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
Location
Guest Reviews
Clean. Spacious. Good location.
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No breakfast, location was good
Cost was not what was posted on app…. No water pressure. Water tasted and smelled bad. House keeping arrived at 18:30, way too late.
Everything
Anything
Casi todo
Llegaron muy tarde a limpiar la habitación y no acepte que lo hieran porque ya estábamos descansando ahi
Well let me tell you something!!! Sasha is one of the most wonderful rays of sunlight here shining on this double Tree bar and lovely. Her customer service was right on point! Not just with me but with others at the bar. She was very helpful in informing me about the hotels renovations and was very knowledgeable about what people can do around here on this area. She did a great job in promoting your guys kitchen and menu and also was very clean at her bar while she kept her customer service at a consistent pace. She did a great job and leads by example. My experience her was a breath of fresh air. Thank you double tree. Sincerely your guest Isaac Perez Xakon.
The staff is amazing and Krystal with a K kept us entertained in the evening with boundless energy and story telling.
Krystle was incredible! She was so sweet and she knows how to make a mean Moscow mule!
The DoubleTree is one of the best hotels in the area. The hotel bar and restaurant are a great place to hangout, whether you are staying at the hotel or just a walk in guest. The food is amazing and the customer service is even better. Krystle is an amazing bartender and really makes the atmosphere feel like home. She is very friendly, and always treats her customers very well. Her positive attitude is great especially if you are looking for positive energy after a long day. Out of all the hotels in the area, I definitely recommend staying at the DoubleTree and highly recommended enjoying the atmosphere while you are visiting.
The bed was comfortable
I was given the wrong room
Hubicacion
Only one elevator was working and the A/C on the floor was not working (3rd Floor) Very uncomfortable. For the price you are charging shouldn't have those lingering problems.
LOCATION
ROOM AND BREAKFAST.
Krystle was/is an amazing bartender. She was very knowledgeable about all drinks and was very friendly and inviting. She can make an amazing old-fashioned!
Staff was very friendly and helpful
Restroom was not cleaned before I arrived, shower pressure wasn’t the best.
Staff was very attentive. Gym area was nice and clean. Gated parking was a plus.
The knob got the shower had no markings which way was hot or cold. Hot water was excessively hot.
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