Candlewood Suites Harrisburg I-81 Hershey Area by IHG

Hotels
•
Candlewood Suites
7 (389 reviews)
504 North Mountain Road , Harrisburg , US
+1 717-652-7800

listing image 1
Show all photos
Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Roomy and comfortable suites
Friendly, helpful staff (multiple mentions)
Pet friendly
Good location / easy on-off interstate
Ample parking
Rooms well stocked with towels and toiletries
Cons:
Inconsistent cleanliness / one severe 1-star report of dirty, run-down property
No complimentary breakfast
Maintenance issues: cracked counter, loose toilet, stove timer problems
No accessible ice machine; pool not heated
Unauthorized / disputed charges reported
Housekeeping lapses (missed towels, uncleaned rooms) and noise from nearby pet

Categories

Cleanliness
5
Several reviews state rooms and towels were clean and well stocked, but a severe 1-star review describes the property as dirty and falling apart; that significant negative report lowers overall cleanliness.
Service
9.5
Multiple reviews praise very friendly, helpful and excellent staff; however one report names a rude front-desk employee. Overall service sentiment is strongly positive.
Location
8.5
Consistently noted as convenient—easy on/off the interstate, good location and ample parking—so location sentiment is clearly positive.
Room Quality
7.5
Rooms are described as roomy, comfortable and well equipped (suites with kitchen), but some maintenance issues were reported (cracked counter, loosely attached toilet, barking pets nearby), producing a generally good but imperfect rating.
Amenities
6
Amenities are mixed: in-room kitchens, refrigerators and free coffee noted, but no complimentary breakfast, no accessible ice machine, and an unheated pool were mentioned, lowering the amenities score.
Value for Money
6
Value is mixed: pet-friendly and spacious rooms add value, but unexpected billing withdrawals and maintenance/cleanliness concerns reduce perceived value.
Food and Beverage
5
Multiple reviews explicitly note the lack of complimentary breakfast and limited F&B (only free coffee); in-room stove issues also made cooking difficult for some guests.
Overall Experience
8.5
Most stays are described as comfortable with friendly staff and suitable for extended stays, though isolated severe issues (poor cleanliness report, billing dispute, maintenance) create inconsistency; overall sentiment trends positive.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:22

Property Description

Spacious Accommodations with Kitchenette and Entertainment

The Candlewood Suites Harrisburg provides guests with spacious accommodations featuring a fully equipped kitchenette and a DVD player, perfect for a comfortable and convenient stay.

Indoor Pool, Hot Tub, and Fitness Center

Guests can enjoy the hotel's indoor pool, hot tub, and 24-hour fitness center, ideal for relaxation and staying active during their visit.

Convenience and Entertainment Options

With amenities like free Wi-Fi, a terrace with barbecue grills, and a 24-hour convenience store offering frozen meals and snacks, the hotel ensures that guests have everything they need for a pleasant stay.

Book your stay at Candlewood Suites Harrisburg now for a memorable and enjoyable experience!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note that pool parties are not permitted at the hotel. Non guests are not permitted in the pool area.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MDT

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7
Based on 389 reviews
Cleanliness: 5
Service: 9.5
Location: 8.5
Room Quality: 7.5
Amenities: 6
Value for Money: 6
Food and Beverage: 5
Overall Experience: 8.5
K
Kelly • extended_group • us
10
2026-10-27 • via Nuitee
E
Elizabeth • family_with_children • us
7
2026-10-26 • via Nuitee
T
tom • family_with_children • us
7
2026-10-26 • via Nuitee
C
charles • couple • us
10
Quiet, and comfortable
Pros:

Roomy and very comfortable

Cons:

Wish they had breakfast

2026-10-19 • via Nuitee
R
Ridgway • couple • us
8
2026-10-12 • via Nuitee
A
Amy • family_with_children • us
7
It got the job done.
Pros:

The hotel was pet friendly. Lots of parking.

Cons:

The pool wasn’t heated. The kitchen counter was cracked. The toilet wasn’t screwed into the floor firmly either.

2026-10-07 • via Nuitee
L
luis • solo_traveller • us
10
2026-09-02 • via Nuitee
C
Carlos • solo_traveller • us
8
2026-09-01 • via Nuitee
A
Adriana • extended_group • us
9
2026-08-25 • via Nuitee
C
Curious825858 • Business
10
Amazing
Pros:

Excellent service by hotel staff amazing place to stay. Location is good.

2026-08-21 • via Tripadvisor
C
crystalrH7456JC • Family
10
Five stars
Pros:

Everything was great and clean. Very friendly staff.

2026-08-20 • via Tripadvisor
C
Chavis • solo_traveller • us
7
Cons:

Y’all took money out my account a few weeks later for no reason. First y’all took $13, den a week after that y’all took $11… Y’all didn’t return it but once I said an investigation was taken place, it didn’t happen no more!! Just Bad Business!!!

2026-08-20 • via Nuitee
A
ALEA • couple • us
8
Nice stay but cooking was difficult.
Pros:

Very friendly and helpful staff. The room was spacious and comfortable, and I really liked having extra space and amenities in the suite.

Cons:

The stove was somewhat inconvenient because it was controlled by a timer, so it would shut off while cooking and had to be reset. This made it difficult to prepare meals, especially when cooking foods that require longer cooking times.

2026-08-15 • via Nuitee
C
coleman • family_with_children • us
7
2026-08-14 • via Nuitee
S
Stay59830665892 • Business
2
1-Star Review: Avoid Candlewood Suites Harrisburg Completely
Pros:

I was in Harrisburg, Pennsylvania on a short business trip and, as an IHG Diamond Elite member, made a quick reservation through the IHG app, which directed me to the Candlewood Suites and it was one of the worst hotel experiences I’ve had. The place is dirty, falling apart, and falls far below any reasonable standard of cleanliness or basic maintenance. Anyone who values a clean room or a functional property should look elsewhere.
The rooms and common areas showed clear neglect. Surfaces were dirty, fixtures were worn and broken, and the overall condition felt run-down and poorly maintained. It gave the strong impression that basic upkeep and cleaning standards are simply not a priority here. For a brand that markets itself as extended-stay, the level of filth and disrepair was unacceptable.
Staff service made the stay even worse. The front desk employee named Dylan was particularly rude and unprofessional. He made decisions on behalf of guests without asking or checking first, which felt dismissive and controlling. Instead of listening or solving problems, the interaction left a lasting negative impression. There was little sense of basic courtesy or customer service.
Overall, this Candlewood Suites left me disgusted with the condition of the property and the way guests were treated. I would not recommend it to anyone who expects a clean, functional hotel or respectful service. Save yourself the frustration and book somewhere else in the Harrisburg area.

2026-08-10 • via Tripadvisor
K
kathy • extended_group • us
3
It was ok I had a dog next door that woke me up and they didnt clean the room or give us new towels
Pros:

No breakfast location was good

Cons:

Cleaning the room

2026-08-08 • via Nuitee
R
Robert • couple • us
8
2026-08-02 • via Nuitee
B
BELLHEAD32927 • Couples • Morriston, Florida
8
Comfortable room, great for extended stay with kitchen
Pros:

I chose this hotel because it was an easy on and off from the interstate and had great reviews. Our room was on the first floor. Everything was clean and well stocked for towels. Dove products in bathroom. Room temperature could be controlled by us. Pets are allowed, we heard a dog barking in a room near ours. The only downside was that there was no ice machine. In each room there is a refrigerator/ freezer with an icemaker but by the time you get the icemaker started, it’s a long time before the there is any ice. Stovetop in room. A first for me. Food items can be purchased, comfnear front desk for cooking.
No complimentary breakfast. Free coffee was available.

2026-07-30 • via Tripadvisor
S
Stacey • family_with_children • us
3
Pros:

The beds seemed new and comfortable

Cons:

The hallways seems dingy, the rooms smelled of old cigarettes, the bathroom grout had mold and the kitchen floor and stove in one of the rooms was dirty. I also requested rooms right next to each other since we were splitting up our family and they put us each on opposite needs of hallway. Also, when we arrived they didn’t have my second reservation which took a half hour to figure out. Pool was dirty and there was a garbage cart just sitting g in hallway that smelled.

2026-07-25 • via Nuitee
M
Martin • solo_traveller • us
8
Pros:

The staff was great our event was postponed and they were great at accommodating us the girl at the front desk I can't remember her name but she was excellent

2026-07-23 • via Nuitee