Candlewood Suites Harrisburg I-81 Hershey Area by IHG

Hotels
•
Candlewood Suites
8.2 (529 reviews)
504 North Mountain Road , Harrisburg , us
+1 717-652-7800

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Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Cons:
Dirty rooms
Unpleasant smells

Categories

Cleanliness
5.7
Multiple reviews cited unsanitary conditions, including black mold and filth.
Service
9.7
Staff were friendly and check-in was easy, although there were issues with room service communication.
Location
9.7
Convenient location close to shopping and attractions.
Room Quality
7.2
Rooms reported to be dated with unpleasant smells, impacting overall comfort.
Amenities
8.2
Amenities were included but overall inadequate, particularly regarding cleanliness and equipment.
Value for Money
7.7
Good deal for the area, but compromises on quality and cleanliness affect perceived value.
Food and Beverage
8.7
No specifics regarding food and beverage were mentioned; standard quality expected.
Overall Experience
8.7
Mixed experiences with staff and location; significant cleanliness issues detracted from stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 10:54

Property Description

Spacious Accommodations with Kitchenette and Entertainment

The Candlewood Suites Harrisburg provides guests with spacious accommodations featuring a fully equipped kitchenette and a DVD player, perfect for a comfortable and convenient stay.

Indoor Pool, Hot Tub, and Fitness Center

Guests can enjoy the hotel's indoor pool, hot tub, and 24-hour fitness center, ideal for relaxation and staying active during their visit.

Convenience and Entertainment Options

With amenities like free Wi-Fi, a terrace with barbecue grills, and a 24-hour convenience store offering frozen meals and snacks, the hotel ensures that guests have everything they need for a pleasant stay.

Book your stay at Candlewood Suites Harrisburg now for a memorable and enjoyable experience!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note that pool parties are not permitted at the hotel. Non guests are not permitted in the pool area.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MDT

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Free private parking is possible on site (reservation is needed).

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.2
Based on 529 reviews
Cleanliness: 5.7
Service: 9.7
Location: 9.7
Room Quality: 7.2
Amenities: 8.2
Value for Money: 7.7
Food and Beverage: 8.7
Overall Experience: 8.7
S
Stacey • family_with_children • us
3
Pros:

The beds seemed new and comfortable

Cons:

The hallways seems dingy, the rooms smelled of old cigarettes, the bathroom grout had mold and the kitchen floor and stove in one of the rooms was dirty. I also requested rooms right next to each other since we were splitting up our family and they put us each on opposite needs of hallway. Also, when we arrived they didn’t have my second reservation which took a half hour to figure out. Pool was dirty and there was a garbage cart just sitting g in hallway that smelled.

2026-07-25 • via Nuitee
M
Martin • solo_traveller • us
8
Pros:

The staff was great our event was postponed and they were great at accommodating us the girl at the front desk I can't remember her name but she was excellent

2026-07-23 • via Nuitee
J
Jennifer • couple • us
10
Great stay and will definitely go back again.
Pros:

Good value for a comfortable clean suite. Friendly and helpful staff. Tv wasn’t working and it was taken care of very quickly by a polite and efficient staff member.

2026-07-22 • via Nuitee
P
Pheasant • couple • us
10
The price we paid for the quality was excellent!
Pros:

I was impressed how nice it was. The dishes and stuff overwatered really was great!

Cons:

I like the property very much

2026-07-18 • via Nuitee
B
boone • solo_traveller • us
1
Sorry maintenance
Cons:

I could only get 1 channel on the TV
The person at the front desk couldn't get the TV to work
He said he would call maintenance but nobody fixed it or offered another room

2026-07-16 • via Nuitee
R
Robin • couple • us
5
Pros:

Bed was very comfortable

Cons:

The smell of the room

2026-07-16 • via Nuitee
C
Cassandra • family_with_children • us
3
2026-07-13 • via Nuitee
B
Breeden • family_with_children • us
2
This place is a joke. Needs new owners and new staff
Pros:

Nothing

Cons:

Nothing

2026-07-11 • via Nuitee
C
Christopher • solo_traveller • us
7
Pros:

Staff was excellent. Room was spacious and fridge was great feature

Cons:

Tub was in disrepair. Empty drink bottle and pillow cases found under bed

2026-07-09 • via Nuitee
J
Jamie • couple • us
10
Pros:

Swimming pool not working

Cons:

Swimming pool not working

2026-07-05 • via Nuitee
C
Candice • couple • us
2
Find somewhere else to stay!
Cons:

Smelled awful, people living there full time

2026-06-29 • via Nuitee
D
Dawn • extended_group • us
7
Was perfect for one night stay while at Hershey for concert
Pros:

Location , price

Cons:

Outdated, loud ice cube maker that ran all night.

2026-06-27 • via Nuitee
M
Mark • couple • us
8
2026-06-18 • via Nuitee
L
Luis • couple • us
6
Arepentido de haber reservado
Pros:

Regular

Cons:

El cuarto que me asignaron tenía un fuerte olor a humedad el baño olía mal

2026-06-15 • via Nuitee
D
Devann • couple • us
5
I stayed and double paid
Pros:

Nothing great but it was fine

Cons:

They checked someone else into my room that I prepaid and checked me into so
Done else’s room and charged me a second time. We had the same last name but I caught it at check in. I was assured 2 times day of check in and at check out i was only charged once. They gave me a receipt with that guests info and i assume my info to him.

If that wasn’t bad enough, 2 calls to the property and i was ignored. Still have no refund

2026-06-07 • via Nuitee
G
George • solo_traveller • us
10
2026-06-05 • via Nuitee
C
chrisjN53GC • Business
2
Dirty rooms and subpar management
Pros:

Just like several other recent 1 star reviews, I was given a room that wasn't properly cleaned. I gave management two opportunities to make things right.
On day 2 they assured me that the room would receive a full cleaning - didn't happen. On day 3, same assurance - floors recieved a dirty mopping and trash was emptied.

What was my specific and detailed complaint? Shower curtain was giving off a horrible piss smell, dirty towel hanging over the shower curtain, clearly the shower wasn't cleaned at all. The coffee pot and every other appliance had clear signs of filth.

The GM and housekeeping are gone by noon so the clerk at the front desk has to deal with all of the dissatisfied guests.
As a government employee traveling on official business, I will be recommending this property be removed from the approved list of accommodations.

2026-06-04 • via Tripadvisor
N
Naima • extended_group • us
9
2026-05-30 • via Nuitee
T
Takeria • solo_traveller • us
9
2026-05-29 • via Nuitee
N
Nicole • family_with_children • us
1
2026-05-26 • via Nuitee