Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Kind staff
Great breakfast
Cons:
Dusty rooms
Outdated furnishings

Categories

Cleanliness
6.93
Rooms and corridors were very dusty, making the overall experience uncomfortable.
Service
8.9
The staff were kind and accommodating, particularly at the spa and breakfast.
Location
8.44
Good location, close to the medina.
Room Quality
7.39
Rooms felt old and furnishings were outdated.
Amenities
7.92
The spa was excellent, and the indoor pool was perfect for cold days.
Value for Money
7.88
Service does not meet expectations for a 5-star hotel.
Food and Beverage
8.93
Breakfast had a lot of variety and was praised by guests.
Overall Experience
8.4
While there were issues, the hospitality and breakfast left a positive impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 20:34

Property Description

Luxury Resort in Agdal, Marrakech

Comfortable Rooms and Suites with Terraces
Experience luxury and comfort in our spacious rooms and suites, some of which offer a private terrace for stunning views of the surroundings.

Dining and Entertainment Options
Indulge in exotic dishes at our on-site restaurant, grab a quick snack at the pool bar, unwind in the peaceful ambiance of the piano bar, or dance the night away in the vibrant night club.

Relaxation at the Spa
Unwind and rejuvenate at our spa, equipped with an aqualudique plunge pool, sauna, hammam, and gym facilities for a truly pampering experience.

Ready to experience the perfect blend of luxury and relaxation at Palm Plaza Hotel? Book your stay now!

Important information:

Please note that all guests aged 12 and more are considered adults.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: RAK

Location

Guest Reviews

8.1
Based on 2451 reviews
Cleanliness: 6.93
Service: 8.9
Location: 8.44
Room Quality: 7.39
Amenities: 7.92
Value for Money: 7.88
Food and Beverage: 8.93
Overall Experience: 8.4
N
Nida B • couple • us
5
Not worth it ! book other places .!
Pros:

The front reception staff who greets us nicely everyday I forgot his name.

Cons:

They lied to use about the wifi. Told me the guy is coming to fix my wifi in my room however they knew all along their wifi doesnt work, i was waiting for an hour or so then it became all night long because I was getting ready to send email to my boss back in America. i would have appreciated their honesty had they been honest upfront .I could have made a provision where I can go send my email to my boss somewhere else. instead of waiting for the non-existent i.t guy. ! That completely changed everything ! .

2026-09-11 • via Nuitee
J
Jean-Marie • couple • fr
10
Séjour d’une nuit très correcte.
Pros:

Très bel hôtel. Personnel, charmant. Petit déjeuner extrêmement copieux et varié

Cons:

Ok

2026-09-11 • via Nuitee
A
Abdelali • couple • ma
8
2 jours très agréables à l’hôtel bien qu’à l’extérieur il faisait 40*. Seul inconvénient l’hôtel est loin du centre vil
Pros:

Très belle architecture et décoration

2026-09-10 • via Nuitee
M
Mohamed • couple • eg
9
2026-09-09 • via Nuitee
K
Khadija • couple • us
8
2026-09-09 • via Nuitee
D
Demdoum • couple • fr
8
Super et agréable séjour
Pros:

Literie
Piscine
Chambre

Cons:

Connexion wifi

2026-09-09 • via Nuitee
D
Demdoum • couple • fr
8
Super et agréable séjour
Pros:

La literie est très confortable
La chambre est spacieuse
Belle piscine

Cons:

Connexion wifi pas terrible

2026-09-09 • via Nuitee
F
florent • solo_traveller • fr
9
Pros:

Le buffet du petit-déjeuner vaut à lui seul le séjour dans ce magnifique hôtel.
Et la taille du lit et son grand confort est à souligner.

Cons:

Juste un problème de baignoire bouchée que j'ai signalé à la réception au moment du départ.

2026-09-08 • via Nuitee
A
Amzil • family_with_children • ma
10
2026-09-08 • via Nuitee
F
Fabrizio • solo_traveller • ch
10
2026-09-08 • via Nuitee
B
Bucal • couple • gb
10
2026-09-08 • via Nuitee
Y
Youssef • couple • ma
7
Pros:

Propreté

Cons:

Faible connexion wifi

2026-09-07 • via Nuitee
A
Abdul • couple • gb
10
very good service by staff memebers and top class service
Pros:

everything was great and service is excellent

Cons:

n/a

2026-09-07 • via Nuitee
M
Mohcine • couple • us
10
2026-09-07 • via Nuitee
Z
zineb • family_with_children • ma
9
2026-09-07 • via Nuitee
N
Nicolas Adolfo • family_with_children • gb
8
It is a good hotel but they need to improve the quality of food to equal the rest of facilites
Pros:

Location, swiimming pool, spa ,

Cons:

The food … very poor and some maintenance

2026-09-07 • via Nuitee
S
shonya • couple • fr
10
Agréablement surprise par l’établissement
Pros:

Tout vraiment j’ai tout aimée !! Le mieux, l’ambiance, l’odeur à l’arrivée et surtout la propreté et la gentillesse des agents 😍

Cons:

x

2026-09-06 • via Nuitee
A
Ahmed • couple • ma
10
2026-09-06 • via Nuitee
S
Sanjay • family_with_children • gb
8
2026-09-05 • via Nuitee
A
Alilou • solo_traveller • ma
10
2026-09-05 • via Nuitee