Sofitel Bangkok Sukhumvit

Hotels
Sofitel
9.2 (1130 reviews)
189 Sukhumvit Road, Soi 13 - 15,Klongtoey-Nua, Wattana , Bangkok , th

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Excellent service
Great location
Cons:
High prices
Inconsistent food quality

Categories

Cleanliness
9.1
Standard quality for this hotel tier.
Service
10
The staff were excellent and accommodating, providing a memorable experience.
Location
9.6
Excellent location close to shops and restaurants, with easy access to transportation.
Room Quality
9.6
Spacious rooms with luxurious amenities like a double shower and bathtub.
Amenities
9.1
Standard quality for this hotel tier, though some amenities could be improved.
Value for Money
8.1
The price is high for the offerings, which may not match expectations.
Food and Beverage
8.1
Some disappointment with the quality of the food items in the Club lounge.
Overall Experience
10
Overall experience was excellent with a welcoming atmosphere and exceptional service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 09:33

Property Description

Luxurious Amenities
Indulge in the 5-star experience with a 23-metre outdoor pool, a 24-hour gym, and pampering spa treatments featuring L'Occitane amenities.

Sophisticated Rooms
Relish in elegant air-conditioned rooms with smart TVs, Bose sound systems, and luxurious en suite bathrooms with separate showers. Some rooms even boast illy espresso machines.

Culinary Delights
Savor hand-made chocolates at Le Macaron, Sunday brunch at Voilà, and exquisite French cuisine at L'appart with a champagne lounge and panoramic city views.

Experience luxury and convenience at Sofitel Bangkok Sukhumvit - book now to elevate your stay!

Important information:

All reservations must be guaranteed with a valid credit card when checking in, unless otherwise specified.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BKK

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People 3 years old and over stay for THB 1,800 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.2
Based on 1130 reviews
Cleanliness: 9.1
Service: 10
Location: 9.6
Room Quality: 9.6
Amenities: 9.1
Value for Money: 8.1
Food and Beverage: 8.1
Overall Experience: 10
L
Lynn Lynn couple au
8
Pros:

Breakfast was fabulous with so many healthy food options

Cons:

Drawer in bathroom

2026-07-04 via Nuitee
D
Duparts Family New Delhi, National Capital Territory of Delhi
8
Perfect location amazing staff room size small
Pros:

Well the staff is amazing and the time they take to reply to your query is pretty fast. Everything is ok in the hotel except the room size. The location is fantastic too. Didnt try the breakfast so can't comment. Special Thanks to Krit for the special requests that were made and were honored.

2026-07-02 via Tripadvisor
S
Shay solo_traveller il
10
Pros:

אחלה מלון מיקום סואן ומרכזי

2026-07-02 via Nuitee
P
pbz100 Couples Singapore
10
Nice Hotel at Heart of Bangkok, near Terminal 21
Pros:

Nights stayed: 3
Room Type: Luxury Room Club Millesime, 1 King Bed

What we liked:
- Accor Diamond Status was honoured - Breakfast, Lounge access, check-in and check-out the usual perks.
- Large Rooms
- Convenient location where there is a linked bridge all the way to Terminal 21 May (not air-conditioned but definitely good enough as the bridge is sheltered and very convenient)

2026-06-30 via Tripadvisor
T
Tomer solo_traveller il
10
2026-06-30 via Nuitee
D
Doreen couple sg
9
2026-06-30 via Nuitee
K
Kate family_with_children au
9
2026-06-29 via Nuitee
I
Inspire12399599584 Solo travel
10
Special thanks to Mr.Lukas Beck
Pros:

This is an excellent hotel with a great location. The direct walkway connecting the hotel to the BTS Skytrain makes getting around the city incredibly convenient.

A special thanks to Ms. Lanna at the front desk for her fast, smooth, and professional check-in service. She made us feel welcome from the moment we arrived.

The room was beautiful, comfortable, and well maintained. Every time I return, I am impressed by the consistently high standards and warm hospitality.

The Club Lounge offers delicious food and a relaxing atmosphere. I would also like to give special thanks to Mr. Lukas, Director of Food & Beverage. His professionalism, attention to detail, and outstanding service truly made our stay even more memorable.

Highly recommended, and I look forward to staying here again.

2026-06-28 via Tripadvisor
A
angadtalwar Family New Delhi, National Capital Territory of Delhi
10
Excellent service overall
Pros:

Pete, Tui, natty, bat, tony, tee, tow, tum palm Kevin and khau all were wonderful in their service across our stay. Khao specially stood out as she greeted us so warmly every day we came back from work, joking around and so much fun

2026-06-27 via Tripadvisor
O
OnAir34756411205 Couples
10
Exceptional Service from Tony and Khao
Pros:

Tony and Khao, the gate staff at Sofitel Bangkok Sukhumvit, made our trip truly perfect and unforgettable.

From the moment we arrived at the hotel, they welcomed us with warm smiles every single day and always opened the door with genuine kindness. What touched us the most was how they were always the first to step forward and eagerly help us whenever we arrived or needed assistance.

Their hospitality, friendliness, and sincere care made us feel incredibly welcomed throughout our stay. My spouse and I were deeply impressed by their dedication.

This was our second visit to Bangkok, and we always choose Sofitel. One of the biggest reasons for that choice is the exceptional people who work here. Tony and Khao, in particular, played a huge part in making this trip feel so special and memorable.

Please extend our heartfelt appreciation to them. They are a true credit to Sofitel, and we are already looking forward to seeing them again on our next visit.

2026-06-27 via Tripadvisor
A
andersm88 Business
10
Very best
Pros:

Sofitel deliver a great service and great stay. Special thank you to Mira at reception. Her skills and kindness is fantastic.

2026-06-27 via Tripadvisor
S
sheldonc427 Couples
10
Sofitel Bangkok Sukhumvit
Pros:

Amazing care and service from Macky and his team in the executive lounge. Attentive, professional and accommodating! Highly recommend Sofitel Bangkok Sukhumvit!

2026-06-26 via Tripadvisor
D
DayTrip58698782213 Business
10
Great stay and feel well taken care
Pros:

I was truly amazed by the exceptional hospitality of the hotel staff. From the moment I arrived until check-out, every employee was warm, friendly, and genuinely eager to help. Their professionalism, attention to detail, and welcoming attitude made my stay incredibly comfortable and memorable. It’s rare to experience such consistently outstanding service from every team member. Thank you for making my trip to Bangkok so enjoyable. I would definitely stay here again and highly recommend this hotel to anyone visiting the city! “Bo Ri Karn Di Mak” (means good service in Thailand)

2026-06-26 via Tripadvisor
T
tanroyroy Friends getaway Singapore
10
A Truly Memorable Stay at Sofitel Bangkok Sukhumvit
Pros:

We had an amazing stay and would like to thank the entire Sofitel Bangkok Sukhumvit team for their outstanding hospitality.

From the moment we arrived, Meena from the Front Desk welcomed us with a warm smile and made us feel genuinely cared for. Throughout our stay, she was helpful, attentive, and proactive in ensuring everything went smoothly.

A special thank you to the team at Club Millésime Lounge; Mariela, Friend, Tide, Henry, Gift, Crispy, Baeju, and Bia. We thoroughly enjoyed the lounge experience. Breakfast quickly became the highlight of our mornings, with a wonderful selection of delicious dishes each day. The Hainanese Chicken Rice was our favourite!

Another standout was the freshly baked chocolate cookies served during afternoon tea. They were absolutely irresistible — soft, rich, and so good that we simply couldn’t stop reaching for more!

The Concierge Team; Pete, Tui, Natty, Boy, Tony, Tee, Tow, Tum, Palm, Kevin, and Khao took great care of us every day, assisting with our luggages and always being ready to help whenever needed.

Lastly, thank you to Kaew and Manee from Housekeeping for keeping our room spotless and ensuring turndown service was done perfectly each day.

The genuine warmth and attentiveness of the team made our stay truly memorable. We look forward to returning again soon!

2026-06-23 via Tripadvisor
T
tonpalmalh Friends getaway Bangkok
10
Had another great stay at Sofitel Bangkok Sukhumvit!
Pros:

A special thank you to Khun Macky, Khun Tide and the entire Club Lounge team for their exceptional hospitality.

Every time I visit Sofitel, I genuinely feel at home. The team consistently goes above and beyond to create a welcoming and comfortable atmosphere, which is something I deeply value and look forward to each time.

Thank you once again for such a memorable experience. I will definitely be returning.

2026-06-22 via Tripadvisor
A
Aaron solo_traveller th
10
In the top three best 5 star hotels I have ever stayed largely due to the staff
Pros:

The staff was extremely kind and helpful catering to every need immediately especially the spa staff
Every person that works here has exceptional customer service

Cons:

Laundry was overpriced x 10 from local wash and folds in the area. My fault for not asking the price first

2026-06-22 via Nuitee
K
Kurt extended_group au
10
Aesthetically, a six-star hotel My recent stay at Sofitel Bangkok, Sukhumvit completely
Pros:

Exceptional Hotel. Brilliant Service. Spacious Room. Central Location

Cons:

No complaints

2026-06-22 via Nuitee
M
Mark couple au
10
Great place to stay
Pros:

Location and food was fantastic and the room and bed was very comfy

2026-06-21 via Nuitee
S
Seaside32953746843 Couples
10
Best experience ever
Pros:

My first time here and got very impressive experience. Khun Mackey and lounge team service is incredible. Even customer is packed, they serve us with very best service. I’m so happy here. I have a good time here. Thank you!!!

2026-06-20 via Tripadvisor
S
suecG7167MT Couples
10
Awesome
Pros:

Great hotel in an awesome location. Close & convenient to lots of things, including the rail network. The staff at the hotel are incredibly friendly & helpful. I’d like to give a special mention to Khau who always had a happy welcome smile when we returned & always had great ideas of where to go & what to see! Thank you Khau x

2026-06-20 via Tripadvisor