Hotel Do Caracol

Hotels
Bensaude Hotels Collection
8.3 (1467 reviews)
Estrada Regional, Nº1 , Angra do Heroísmo , pt

Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great service
Good location
Friendly staff
Cons:
Cleanliness issues
Inconsistent food quality

Categories

Cleanliness
7.63
Multiple comments noted issues like dirty sheets and inconsistent bathroom cleanliness.
Service
9.1
Consistently positive remarks on staff friendliness and attentiveness.
Location
8.64
Reviews indicated good location with nice views.
Room Quality
8.09
Mixed reviews with some rooms dated and air conditioning issues.
Amenities
8.12
Comments highlighted good amenities like a pool but some issues with cleanliness.
Value for Money
8.58
Generally viewed as good value but some inconsistencies noted in buffet quality.
Food and Beverage
7.63
Breakfast was praised but dinner buffet received negative feedback.
Overall Experience
8.6
Overall positive with a few concerns that were addressed.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 05:58

Property Description

Oceanfront Paradise with Luxurious Amenities

Breathtaking Views: Hotel Do Caracol offers a stunning wooden terrace with a pool that overlooks the majestic Atlantic Ocean, providing the perfect backdrop for relaxation and leisure.

Spa Retreat: Indulge in a rejuvenating experience at the full-service spa, where holistic treatments await to pamper your senses and revitalize your body and mind.

Diverse Leisure Options: From scuba-diving adventures to tranquil days by the heated indoor pool or hot tub, guests can enjoy a variety of activities without leaving the hotel premises.

Experience pure bliss and luxury at Hotel Do Caracol - book now for an unforgettable stay amidst the beauty of Angra do Heroísmo!

Important information:

For reservations of 5 or more rooms, special conditions apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TER

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children from 4 years old to 12 years old stay for € 19 per person per night when using an available extra bed.
    People 13 years old and over stay for € 38 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.3
Based on 1467 reviews
Cleanliness: 7.63
Service: 9.1
Location: 8.64
Room Quality: 8.09
Amenities: 8.12
Value for Money: 8.58
Food and Beverage: 7.63
Overall Experience: 8.6
N
Noemí González Mato solo_traveller es
9
Pros:

La comodidad de la cama, la piscina interior, el gimnasio y la salida al dique

Cons:

El desayuno justito para el nivel del hotel

2026-07-04 via Nuitee
N
Nuno solo_traveller pt
9
2026-07-03 via Nuitee
D
Debra couple us
10
Beautiful property consider contacting the SCUBA school before you check in if you are interested
Pros:

Very clean and very convenient.
They have everything you need plus a swimming area in the ocean.

2026-07-03 via Nuitee
A
Ana solo_traveller pt
10
2026-07-02 via Nuitee
D
dANIEL solo_traveller es
7
Pros:

La piscina, la comoditat dels llits i l'esmorzar

Cons:

La neteja i el servei

2026-07-02 via Nuitee
Y
yllana solo_traveller es
8
Estancia agradable
Pros:

La habitación era amplia, limpia y cómoda. La piscina exterior es una gozada, aunque faltan sombrillas. El parking es gratuito. El personal es amable.

Cons:

El desayuno no tenía casi variedad. Faltaba como minimo un pan bueno, tomate rallado, frutos secos, yogur griego casero, zumo natural...
Me costaba elegir qué desayunar.
Una pena que no tengan camas de matrimonio de 1,80m de ancho.
Cuando dicen que la habitación tiene vistas al mar, en realidad no se ve directamente el horizonte del mar, sino la playa y un acantilado.

2026-07-01 via Nuitee
F
Fernando solo_traveller pt
9
Muito bom.
Pros:

Tudo esteve muito bem. Localização, estacionamento, pequeno almoço.

Cons:

O hotel já tem alguns anos, necessita mudar banheiras para duche moderno, carpetes já não é aconselhável.

2026-07-01 via Nuitee
E
Eva Maria couple es
10
Si vulelvo a Terceira, repetiré aquí
Pros:

Me gustó todo. Me alojé en habitación con vistas al mar con desayuno. La atención del personal es un 10, el desayuno variado y muy bueno con vistas también, la habitación más que confortable, grande y con vistas geniales. Piscina exterior e interior, sauna y guimnasio. Cerca de gasolinera, de Angra y del aeropuerto a 20 min. Si volviera, me alojaría aquí. Quiero dar las Gracias a Barbara que me dió un masaje en el spa muy terapéutico y agradable. Para repetir!

Cons:

Nada que decir…;)

2026-06-29 via Nuitee
S
Susana family_with_children pt
9
2026-06-26 via Nuitee
M
MIranda solo_traveller pt
10
2026-06-26 via Nuitee
A
Ana solo_traveller pt
5
Estadia Hotel Caracol
Pros:

Pequeno almoço muito bom.
Muito espaço para 3 pessoas.
Brindes e ofertas no quarto.

Cons:

Ao chegar, foi possível constatar que o chão dos wc não estava lavado, pois tinha muitos respingos.

Pedimos limpeza do quarto, só trocaram toalhas e fizeram camas. Não levaram o lixo.

No dia seguinte, não pedi limpeza, entraram no quarto e apenas fizeram uma cama.

2026-06-26 via Nuitee
J
Jan solo_traveller be
8
2026-06-25 via Nuitee
T
Tinoco extended_group pt
7
Hotel confortável, mas a acusar anos. Serviço receção e quartos razoáveis, pequeno almoço de qualidade mediana
Pros:

Localização da piscina

2026-06-25 via Nuitee
P
Patrícia extended_group pt
10
2026-06-25 via Nuitee
L
Luis solo_traveller pt
10
2026-06-25 via Nuitee
M
Margarida couple pt
10
2026-06-25 via Nuitee
P
Pereira solo_traveller pt
8
Duche
Cons:

A pressão da agua do duche é muito fraca na água quente.

2026-06-23 via Nuitee
F
filipe solo_traveller fr
9
Pros:

Sa situation, parking.

2026-06-23 via Nuitee
P
Paulo solo_traveller pt
8
2026-06-23 via Nuitee
O
Oleksandr extended_group ua
9
2026-06-22 via Nuitee