Holiday Inn Zürich Messe by IHG

Hotels
•
Holiday Inn Hotels & Resorts
8.1 (4786 reviews)
Wallisellenstrasse 48 , Zürich , CH
+41 44 316 11 00

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Fitness center
24-hour front desk
Restaurant
Business center
Heating
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Review Highlights

Pros:
Excellent location for concerts / facing Hallenstadion
Large, tasty breakfast
Clean and well-equipped rooms
Friendly and professional staff (many mentions)
On-site parking garage
Comfortable beds
Cons:
Cannot reserve parking spaces in advance / parking booking refused
Noisy corridors / poor soundproofing
On-site restaurant/bar criticized (cold dining area, limited service)
Housekeeping incident: entered room without knocking
Gym under-equipped
Occasional incorrect bed configuration and AC/temperature issues

Categories

Cleanliness
8.3
Rooms repeatedly described as very clean ('chambre très propre', 'saubere Zimmer'); general praise for room cleanliness despite some noise issues in corridors (noise not cleanliness-related).
Service
7.4
Mixed service feedback: many guests call staff friendly and professional, but several complaints about unfriendly handling (refused cancellation), bar staff overwhelmed, noisy concierges and a housekeeping incident where staff entered a room without knocking.
Location
9.1
Consistently highlighted as an excellent location for concerts (facing the Hallenstadion); many guests chose the hotel specifically for proximity to the venue.
Room Quality
7.9
Rooms described as comfortable and well equipped with cozy beds, but some problems reported: incorrect bed configuration for bookings, occasional AC/temperature complaints and thin walls/doors causing noise.
Amenities
7.3
On-site parking garage is a plus but cannot be reserved (caused frustration); gym reported as under-equipped (needs mat and more equipment); on-site restaurant received negative comments (service and temperature issues).
Value for Money
8
Overall perceived as good value by several guests (explicit positive mention of price), though frustration over rigid cancellation/parking policies dented value for some.
Food and Beverage
8.4
Breakfast repeatedly praised as delicious and extensive; however, the restaurant/bar received criticism (cold dining area, limited evening service and table turnover issues).
Overall Experience
8.4
Many guests call the hotel 'perfect' for a concert stay and say they'd return; overall positive experience tempered by occasional service lapses, parking and amenity complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:22

Property Description

Convenient Location
The Holiday Inn Zürich Messe offers a prime location between the airport and the city centre, providing easy access to major attractions like the Hallenstadion concert venue and the fairgrounds. With public transportation at your doorstep, exploring the city is a breeze.

Modern Amenities
Experience comfort and convenience in the air-conditioned rooms equipped with free high-speed internet, flat screen TVs, and coffee making facilities. Unwind at the Bits & Bites brasserie or the outdoor terrace, and enjoy complimentary access to the gym.

Complimentary Services
Take advantage of the free internet station in the lobby and make use of the complimentary gym facilities during your stay. Book now to experience a seamless blend of convenience and relaxation at the Holiday Inn Zürich Messe.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ZRH

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.1
Based on 4786 reviews
Cleanliness: 8.3
Service: 7.4
Location: 9.1
Room Quality: 7.9
Amenities: 7.3
Value for Money: 8
Food and Beverage: 8.4
Overall Experience: 8.4
A
Anja • family_with_children • ch
9
Pros:

Frühstück sehr lecker

2026-10-31 • via Nuitee
S
Sandrine • family_with_children • ch
8
Pros:

Très proches des salles de concert

Cons:

Nous étions 2 adultes et nous n'avions qu'un grand linge a disposition pour la douche

2026-10-31 • via Nuitee
C
Cuma • couple • at
8
2026-10-29 • via Nuitee
L
Lucia • solo_traveller • ch
10
2026-10-28 • via Nuitee
M
Matei Stefan • extended_group • ro
9
2026-10-28 • via Nuitee
N
Nugara • couple • ch
8
Propre et pratique.
Pros:

Chambre très propre et équipée, le placement de l’hotel était le plus gros point fort de notre séjour.

Cons:

Chambre équipée de 2 lits, un lit double avait été demandé.

2026-10-27 • via Nuitee
V
Valérie • couple • ch
8
2026-10-27 • via Nuitee
N
Niklas • couple • dk
10
2026-10-26 • via Nuitee
M
Melodye • family_with_children • es
10
Pros:

La ubicación excelente y la comodidad y limpieza de las instalaciones impecables. Respecto al personal a destacar la chica de la tarde/noche que nos atendió, trato INMEJORABLE.

2026-10-26 • via Nuitee
P
Paul • family_with_children • ch
6
2026-10-25 • via Nuitee
N
Natalia • couple • ch
9
Pros:

Das Frühstück war sehr umfangreich.

2026-10-25 • via Nuitee
G
Gres • family_with_children • de
7
2026-10-25 • via Nuitee
G
Gisela • couple • ch
10
Gerne wieder wenn ein Konzertbesuch ansteht, das ist eine gelungene Kombination
Pros:

Sauberes Zimmer, kuscheliges Bett, alles da was gebraucht wird. Sehr gute Lage zum Hallenstadion, freundliches Personal, umfangreiches Frühstück

Cons:

-

2026-10-23 • via Nuitee
R
RuHaa • family_with_children • de
9
2026-10-23 • via Nuitee
M
Mic2014 • family_with_children • ch
8
Tolle Lage für Konzert
Pros:

Gute Lage für ein Konzert in der Stadt mit eigenem Parkhaus. Nettes Personal. Schöne, saubere Zimmer

Cons:

Das Restaurant würde ich nicht empfehlen. Beim Frühstück waren alle Tische mit gebrauchtem Geschirr voll und Abends erhält man nur kurze Zeitslots zum Essen und kann nicht gemütlich sitzen. Da hat es in der Nähe viele andere bessere Möglichkeiten. (Restaurant nicht in der Bewertung berücksichtigt.)

2026-10-23 • via Nuitee
J
Jennifer • solo_traveller • de
8
2026-10-22 • via Nuitee
M
Merve • couple • ch
10
Pros:

Gute Lage, gemütliches Bett, sowie sehr freundliches Personal!

Cons:

-

2026-10-22 • via Nuitee
D
Debora • couple • ch
6
2026-10-22 • via Nuitee
M
Maria Loreta • family_with_children • ph
8
2026-10-22 • via Nuitee
G
Gabriel • family_with_children • ch
7
Cons:

Hôtel avec un parking juste en dessous,mais malheureusement, il est impossible de réserver une place à l'avance. Dommage car j'avais choisi cet hôtel à cause du parking ? L'annonce ne précise pas qu'il est impossible de réserver une place, donc une fois la chsmbre réservée sans l'option annulation compliquée d'annuler. D'ailleurs j'ai voulu annuler ma réservation 3 semaines avant le jour j et l'hôtel a strictement refusé mon annulation. Dommage car en 3 semaines, je pense qu'ils avaient le temps de trouver un nouveau client. Service pas top et pas sympa. Je ne reviendrai plus chez eux !

En plus le matin, les concierges vont et viennent dans les couloirs de l'hôtel sont hyper bruyants impossible de dormir ! Les portes sont très mal insonorisées. J'avais l'impression que les gens étaient carrément dans la chambre tellement que c'était bruyant !

2026-10-22 • via Nuitee