Holiday Inn Express Hotel & Suites Salem by IHG

Hotels
•
Holiday Inn Express
9 (541 reviews)
991 Russell Drive , Salem , US
+1 540-562-3229

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
Heating
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Review Highlights

Pros:
Clean rooms
Friendly staff
Convenient location
Comfortable beds
Cons:
Cleanliness issues
$50 pet fee
Limited breakfast options

Categories

Cleanliness
8
Mixed sentiments; some guests reported cleanliness issues.
Service
9.5
Mostly positive feedback regarding staff friendliness and attentiveness.
Location
9.5
Convenient location noted by several reviewers.
Room Quality
9
Generally comfortable rooms, with notes on noise issues.
Amenities
9
Basic amenities available, with minor complaints.
Value for Money
9
Fair pricing for the quality of stay provided.
Food and Beverage
8.5
Decent breakfast options mostly appreciated, but some complaints.
Overall Experience
9.5
Overall experience rated positively, despite some mentioned issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 06:59

Property Description

Convenient Location
Located just an 8-minute drive from downtown Salem, Virginia and Roanoke College, the Holiday Inn Express Hotel and Suites Salem offers easy access to nearby attractions and amenities.

Comfortable Accommodations
Enjoy spacious rooms equipped with a 32-inch flat-screen TV, microwave, refrigerator, and coffee maker. Stay connected with free Wi-Fi and relax in brightly decorated rooms designed for your comfort.

Relaxing Amenities
Take advantage of free access to the gym, jacuzzi, and outdoor pool during your stay. Whether you're here for business or leisure, make use of the business center and free on-site parking for added convenience.

Book your stay now at the Holiday Inn Express Hotel and Suites Salem for a relaxing and enjoyable experience.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Tue, Aug 25, 2026 until Mon, May 24, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ROA

Location

Guest Reviews

9
Based on 541 reviews
Cleanliness: 8
Service: 9.5
Location: 9.5
Room Quality: 9
Amenities: 9
Value for Money: 9
Food and Beverage: 8.5
Overall Experience: 9.5
K
Kymberly • family_with_children • us
7
Good
Pros:

Pool

Cons:

Elevator was out, WiFi was out, always had to ask for towels out at the pool.

2026-09-11 • via Nuitee
W
william • couple • us
9
Cons:

No elevator

2026-09-06 • via Nuitee
G
Gary • solo_traveller • us
9
2026-09-06 • via Nuitee
V
Veal • solo_traveller • us
7
2026-09-05 • via Nuitee
L
Laura • solo_traveller • us
7
Pros:

Privacy and good breakfast, room is good and clean

Cons:

There is a bad smell in the hallway.

2026-08-31 • via Nuitee
B
Barbara • family_with_children • us
7
Stay was fine for one night, seems to host a lot of construction workers and room smelled damp.
Pros:

Breakfast was nice.

Cons:

The room was very damp and smelled bad, like a lot of moisture made the room smell
like mildew.

2026-08-24 • via Nuitee
E
Earl • couple • us
9
Perfect for what we were looking for
Pros:

Clean and fair price

Cons:

Room location

2026-08-12 • via Nuitee
N
Nafees • family_with_children • us
10
2026-08-07 • via Nuitee
C
Cynthia • solo_traveller • us
10
2026-07-24 • via Nuitee
K
Karla • family_with_children • us
8
2026-07-06 • via Nuitee
S
Shaolin • couple • us
9
2026-07-03 • via Nuitee
L
locarni • couple • us
10
This hotel was spotlessly clean, which is our highest priority. Great location right off the hwy.
Pros:

Breakfast was good for a hotel without a kitchen. Lots of hot and cold choices and really good coffee.

Cons:

We prefer a hotel room with a coffee maker in the room.

2026-07-03 • via Nuitee
J
Janice • couple • us
9
Good overnight stay
Pros:

Located near I 81

Cons:

Pool was nice but hot tub not warm and water very cloudy

2026-06-29 • via Nuitee
J
Jeannette • couple • us
8
2026-06-26 • via Nuitee
H
Halfcup • Couples • Banner Elk, North Carolina
4
Disappointing
Pros:

Room overall is adequate, but we cannot get it more than marginally cool. 74 is the coolest after unit has run for hours. Breakfast is abysmal. Apples were the only fruit, there were no cinnamon rolls are all, and all cereals were extra sweet. We arrived in the breakfast area at 8:15 and it was a mess, with all trash cans full and food debris on counters and floors. An inquiry at the front desk gave the impression that no one is concerned about the state of this hotel. We stayed here a couple of years ago and were very satisfied. We will not choose this hotel again.

2026-06-23 • via Tripadvisor
J
Johnson • solo_traveller • us
10
Pros:

Everything..staff was cool. Made us feel welcome. Room was clean. Bathroom was big and the was breakfast good. Hot breakfast.

Cons:

There was only a gas station and a burger king within walking distance

2026-06-21 • via Nuitee
A
Antinnette • solo_traveller • us
10
Quick getaway
Pros:

Easy check in, friendly front desk lady & the room was very roomy with comfy beds.

Cons:

N/A

2026-06-20 • via Nuitee
J
Janice • couple • us
10
2026-06-08 • via Nuitee
G
G9023CQwilliamd • Business
2
Avoid at all costs
Pros:

Credit card info got leaked there. Management was rude and dismissive. Called police. Stay clear.

2026-06-07 • via Tripadvisor
A
Adams • family_with_children • us
7
2026-06-06 • via Nuitee