Holiday Inn Express Hotel & Suites Norfolk Airport by IHG

Hotels
•
Holiday Inn Express
8.3 (949 reviews)
1157 North Military Highway , Norfolk , US
+1 757-455-5055

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
Family rooms
See all facilities

Review Highlights

Pros:
Clean / very clean rooms
Friendly staff
Comfortable beds
Great/healthy breakfast
Convenient location near restaurants and shopping
Walk-in shower
Pool well maintained
Cons:
Not enough towels / washcloths
Missing sofa-bed linens
Charges for parking / value concerns
Broken in-room phones
Housekeeping not making up rooms
Occasional room odor
Room fixtures issues (sink stopper, elevator broken)

Categories

Cleanliness
8.2
Mostly reported as clean or very clean across many reviews, but several mentions of missing linens, not enough towels and one report of a strong room odor lower the score slightly.
Service
8.2
Staff described as friendly and pleasant frequently, though multiple service issues (housekeeping not making up rooms, front desk shortages, broken in-room phones) produce a mixed but overall positive rating.
Location
8.5
Consistently praised as convenient and near shopping/restaurants and quiet; several reviewers specifically highlighted proximity to venues and walkability.
Room Quality
8.4
Beds and showers noted as comfortable and high quality; some room faults reported (sink stopper, missing sofa-bed linen, occasional smells) resulting in a slightly reduced score.
Amenities
8.5
Breakfast and pool were frequently praised and well maintained; some negatives around limited toiletries, towels and broken in-room phones, but amenities overall are strong.
Value for Money
7.8
Mixed sentiment: several guests felt the price was high or cited unexpected charges (parking), while others felt the stay was worth the price — lowers the value score.
Food and Beverage
8.5
Breakfast repeatedly described as great, healthy and delicious across many reviews, supporting a strong rating for food/beverage.
Overall Experience
8.3
Majority of stays described as pleasant or very good with repeat stays likely; a minority of significant service/room issues balance positives to yield an overall rating equal to the target.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:23

Property Description

Convenient Location
Located within walking distance of local shopping centers and restaurants, the Holiday Inn Express Norfolk Airport offers easy access to city amenities.

Comfort and Convenience
Guests can enjoy a complimentary daily breakfast, in-room microwaves, and mini-refrigerators. The hotel also provides a 24-hour fitness center and in-room coffeemakers for a convenient start to the day.

Modern Amenities
Featuring free Wi-Fi access and a gift shop for souvenirs, the Holiday Inn Express Hotel & Suites Norfolk Airport ensures guests stay connected and catered to during their stay.

Book your stay at the Holiday Inn Express Norfolk Airport for a blend of convenience and comfort during your visit to Virginia.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ORF

Location

Guest Reviews

8.3
Based on 949 reviews
Cleanliness: 8.2
Service: 8.2
Location: 8.5
Room Quality: 8.4
Amenities: 8.5
Value for Money: 7.8
Food and Beverage: 8.5
Overall Experience: 8.3
J
Jarred • solo_traveller • us
8
Pros:

Clean

Cons:

N/A

2026-10-27 • via Nuitee
R
Ronald • couple • us
5
2026-10-22 • via Nuitee
C
candace • family_with_children • us
9
Pros:

Very clean rooms. Staff was very friendly.

2026-10-20 • via Nuitee
S
Stephanie • family_with_children • us
10
2026-10-19 • via Nuitee
M
Michelle' • couple • us
5
The location is great and staff friendly
Pros:

It was an inconvenience one elevator and the breakfast wasn't the best.

Cons:

The breakfast and elevator was broken

2026-10-18 • via Nuitee
S
Spence • couple • us
9
2026-10-18 • via Nuitee
N
Niazi • family_with_children • us
4
2026-10-15 • via Nuitee
L
Lisa • family_with_children • us
9
2026-10-14 • via Nuitee
M
Michelle • couple • us
10
Very nice stay.
Pros:

Comfortable beds, clean.

Cons:

I have no complaints

2026-10-09 • via Nuitee
Y
Yolanda • family_with_children • us
8
pleasant
Pros:

It was basic breakfast but it was good.

Cons:

Make sure the sofa bed has its bedding linen. My room didn't

2026-10-08 • via Nuitee
C
Christopher • couple • us
9
2026-09-19 • via Nuitee
K
Kit • solo_traveller • us
10
Pros:

The beds were amazing. Close to Walgreens, Walmart and many restaurants within walking distance. The staff was very friendly and the breakfast was very good.

Cons:

The hot water was not hot enough for me but still a good shower.

2026-09-19 • via Nuitee
Y
Yolanda • family_with_children • us
6
Pros:

Breakfast was great.

2026-09-19 • via Nuitee
A
Anthony • solo_traveller • us
9
Pros:

The comfortability

2026-09-17 • via Nuitee
C
chevelle • family_with_children • us
10
2026-09-16 • via Nuitee
D
Daniela • couple • us
8
2026-09-14 • via Nuitee
K
Kishia • solo_traveller • us
9
Girls' Saturday
Pros:

The hotel was in a nice location. It was quiet and the bed slept well.

Cons:

The sink stopper didn't work. The water didn't stay in the sink once ran. I had to run more water before completing my bath.

2026-09-12 • via Nuitee
J
Joan • solo_traveller • us
10
Very pleasant
Pros:

Everything

Cons:

N:A

2026-09-10 • via Nuitee
M
Machelle • solo_traveller • us
10
5 stars from me.
Pros:

The rooms were very clean. The bed was comfy. The walk in shower was fantastic and what I needed. I would recommend this hotel to everyone. Well worth the price. Location was close to shopping and food. Most was in walking distance. Looking forward to staying here again.

2026-09-08 • via Nuitee
J
James • couple • us
10
My stay was perfect. I’d definitely stay there again.
Pros:

The property had everything you’d need for a vacation and there are plenty of places to eat within walking distance.

Cons:

N/A

2026-09-07 • via Nuitee