Crowne Plaza Anchorage-Midtown by IHG

Hotels
•
Crowne Plaza Hotels & Resorts
7.7 (213 reviews)
109 West International Airport Road , Anchorage , US
+1 907-433-4100

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Excellent location and free airport shuttle
Friendly and efficient staff (repeated positive mentions)
Clean in many reports; comfortable beds
Strong breakfast/buffet and dining choices
Good views mentioned
Cons:
Poor value for money — many guests found it too expensive for the condition
Rooms and facilities are dated/tired (old furniture, noisy AC, plumbing issues)
Broken amenities reported (hot tub and pool out of service)
Inconsistent housekeeping (rooms not refreshed or cleaned properly)
Occasional poor front-office/management handling (reservation/customer service issues)

Categories

Cleanliness
7.6
Mixed reports: several guests praise cleanliness (‘Very clean’, ‘Clean , comfortable’), but others reported poor housekeeping (rooms not refreshed, ‘No me asearon la pieza’, room cleaned poorly). Overall slightly above average due to multiple positive mentions but inconsistent service.
Service
9.5
Generally strong front-line staff and efficient service noted (‘Staff were efficient and friendly’, ‘The staff are very friendly and accomodating’, ‘Service is amazing’), though a few incidents of poor management/desk handling and an unhelpful GM were reported. Overall service sentiment is positive.
Location
9.5
Consistently praised: ‘Great location’, ‘Convenient location in midtown close to the airport’, free airport shuttle and proximity to airport are highlighted repeatedly.
Room Quality
6.2
Multiple complaints about dated, tired rooms and equipment (old facilities, noisy/inefficient AC, broken bathtub faucet, small/basic bathrooms, no fridge). Some positive notes on comfortable beds and large rooms in isolated comments, but overall room quality is below average.
Amenities
6.5
Amenities are mixed: free shuttle and breakfast available and appreciated, but key amenities suffered (broken hot tub and pool reported, noisy/inefficient air conditioning, low shower pressure). Reliability of amenities is a concern.
Value for Money
5
Widespread dissatisfaction with price/value (‘Too expensive’, ‘not worth 100’, ‘very expensive price tag’, ‘Relação custo benefício ruim’). Multiple guests felt the cost was not justified by facilities and service.
Food and Beverage
9.6
Breakfast and dining receive strong positive comments (‘The breakfast buffet was fabulous’, ‘Good choices clean restaurant’), though one comment noted breakfast was similar each day. Overall food offerings are seen as a strong point.
Overall Experience
7.7
Mixed overall impression: excellent location, friendly staff and good breakfast balanced against dated rooms, occasional poor housekeeping and value concerns. This aggregate reflects the target overall rating.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:22

Property Description

Convenient Location
Located just 3 km from Anchorage International Airport and in close proximity to the Dena'ina Convention Center, Crowne Plaza Anchorage - Midtown offers a prime location for both leisure and business travelers.

Comfortable Accommodations
Guests can enjoy cozy guestrooms equipped with free wireless internet, microwaves, and mini-refrigerators, ensuring a comfortable stay during their visit to Alaska.

On-Site Dining and Recreation
Indulge in delectable American and Alaskan cuisine at Juno's restaurant, open for breakfast and dinner. For convenience, guests can also opt for room service for lunch and unwind with a refreshing drink at the hotel bar.

Experience convenience, comfort, and great amenities at Crowne Plaza Anchorage - Midtown. Book your stay now for an unforgettable Alaskan getaway.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ANC

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.7
Based on 213 reviews
Cleanliness: 7.6
Service: 9.5
Location: 9.5
Room Quality: 6.2
Amenities: 6.5
Value for Money: 5
Food and Beverage: 9.6
Overall Experience: 7.7
R
Richard • family_with_children • us
7
Pros:

It was nice. Too expensive.

Cons:

Bath tub faucet was not working correctly

2026-10-19 • via Nuitee
E
Eduardo • solo_traveller • mx
10
Pros:

Buen servicio y limpieza

Cons:

Nada

2026-09-18 • via Nuitee
M
Mark • couple • us
10
Pros:

Great location. Great View, great pillows.
The breakfast buffet was fabulous

Cons:

N/A

2026-09-11 • via Nuitee
T
Tito • couple • pt
1
Payed 500 USD for a hotel that is not worth 100. Old facilities poor room and unfriendly staff.
Pros:

comfortable bed. the only positive thing

Cons:

all the rest

2026-08-31 • via Nuitee
F
Fakhruddin • family_with_children • ae
7
2026-08-20 • via Nuitee
M
Mikhael • couple • ru
7
Второй раз не остановлюсь
Pros:

Очень большой номер

Cons:

Отель очень уставший,персонал довольно мрачный,номер был убран плохо.

2026-08-19 • via Nuitee
N
Nadia • family_with_children • es
6
2026-08-16 • via Nuitee
D
Dora Elia • extended_group • mx
10
2026-08-14 • via Nuitee
R
Renae • couple • us
9
2026-08-06 • via Nuitee
W
William • family_with_children • us
1
2026-08-06 • via Nuitee
M
MURILO • couple • br
5
Relação custo benefício ruim
Pros:

A localização próxima ao aeroporto é o transfer gratuito para o mesmo a qualquer hora .
Quarto e banheiros grandes

Cons:

Instalações e mobiliário muito antigos .
Chuveiro sem pressão

2026-08-05 • via Nuitee
S
steven • extended_group • gb
4
Budget hotel with budget hotel facilities but a very expensive prrice tag
Pros:

Staff were efficient and friendly

Cons:

Room was very dated and tired and the air conditioning was very noisy and inefficient. For the price was poor quality.

2026-08-05 • via Nuitee
J
Jeanmarie • extended_group • us
9
2026-08-03 • via Nuitee
S
SELIM D • couple • tn
7
Pas trop mal mais très cher pour
Pros:

La navette avec l'aéroport.

Cons:

Les meubles et les équipements sont très vieux

2026-07-25 • via Nuitee
M
Miguel • family_with_children • mx
7
Expensive stay
Pros:

Very clean

Cons:

Price too high

2026-07-23 • via Nuitee
R
Rushled • solo_traveller • pl
8
2026-07-23 • via Nuitee
D
Daniel • couple • us
7
2026-07-23 • via Nuitee
S
Shenouda • extended_group • us
6
It was ok
Cons:

Old need upgrading

2026-07-22 • via Nuitee
J
JAMES • solo_traveller • us
7
Acceptable stay for one night
Pros:

People

Cons:

Getting old and noise from above floor

2026-07-17 • via Nuitee
J
Joan • couple • us
1
Exasperated, GM was not hospitality orientated.
Pros:

We got to hotel. They didn’t have our booking.com reservation. They claimed that our booking was for the month before. No matter how many times booking . Com spoke to them they dug their heels in. We had to pay for the “ no show” on a reservation we did not make as well as our current night stay. After hours of phone calls and disrespectful dialogues with the Anchorage Gm Booking .com refunded us and they plan to go after Crown Plaza.

Cons:

Read above.

2026-07-15 • via Nuitee