Crowne Plaza Anchorage-Midtown by IHG

Hotels
•
Crowne Plaza Hotels & Resorts
7.9 (314 reviews)
109 West International Airport Road , Anchorage , us
+19074334100

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable bed
Clean rooms
Good amenities
Cons:
No breakfast offered
Noise issues
Dirty hallways
Inconsistent service

Categories

Cleanliness
6.9
Multiple reviews indicate issues with cleanliness, including dirty toilets and unclean hallways.
Service
8.4
Staff were frequently mentioned as friendly and helpful, contributing positively to the guest experience.
Location
8.9
Good location as indicated in several reviews, although some guests felt it was not worth the cost.
Room Quality
7.9
Comfortable rooms mentioned, but complaints about noise from outside and neighbors impacting experience.
Amenities
7.9
Common amenities rated basic but functional, with some positive experiences mentioned.
Value for Money
6.9
Guests expressed disappointment in value relative to cost, particularly for the location and services offered.
Food and Beverage
7.9
Mixed reviews; some enjoy meals while others find them mediocre, with room for improvement.
Overall Experience
8.4
Overall experience rated positively by many guests despite noted areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 17:20

Property Description

Convenient Location
Located just 3 km from Anchorage International Airport and in close proximity to the Dena'ina Convention Center, Crowne Plaza Anchorage - Midtown offers a prime location for both leisure and business travelers.

Comfortable Accommodations
Guests can enjoy cozy guestrooms equipped with free wireless internet, microwaves, and mini-refrigerators, ensuring a comfortable stay during their visit to Alaska.

On-Site Dining and Recreation
Indulge in delectable American and Alaskan cuisine at Juno's restaurant, open for breakfast and dinner. For convenience, guests can also opt for room service for lunch and unwind with a refreshing drink at the hotel bar.

Experience convenience, comfort, and great amenities at Crowne Plaza Anchorage - Midtown. Book your stay now for an unforgettable Alaskan getaway.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ANC

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.9
Based on 314 reviews
Cleanliness: 6.9
Service: 8.4
Location: 8.9
Room Quality: 7.9
Amenities: 7.9
Value for Money: 6.9
Food and Beverage: 7.9
Overall Experience: 8.4
G
Greg • solo_traveller • us
5
Very disappointed
Cons:

Had to repeatedly ask to refresh our room. 3 times. Finally on day 3 of 4 it happened. One of the primary reasons we stayed was for the hot tub which was broken the entire time and then on day 2 the pool was broken. I asked for a discount at check out and she said since I used a 3rd party I would have to ask them. Then she said the manager would call, which never happened. I am a IHG member but received a better price using Booking.com. Regardless of who we booked through, you all got our business and we are still important.
The stay was not worth the $1800 we paid. I believe you use that as an excuse to not be responsible for your property. It's not any other person's fault for the lack of service we received. Only yours. We had a single night stay booked directly with your hotel at the end of our trip, which I cancelled. Going to give someone else our money. Very frustrating and disappointing stay. I would advise not to stay here. Staff were apologetic but no results or a call.

2026-06-26 • via Nuitee
L
Lucinda • extended_group • us
10
2026-06-23 • via Nuitee
P
Percy • couple • us
7
2026-06-03 • via Nuitee
M
Misarti • solo_traveller • us
8
2026-06-02 • via Nuitee
Y
Yan • solo_traveller • us
9
2026-06-02 • via Nuitee
S
Sophia • extended_group • us
10
Good staying
Pros:

Clean , comfortable and friendly staff.

Cons:

None

2026-05-30 • via Nuitee
S
SHEILA • family_with_children • us
5
Average
Pros:

Beds were very comfortable

Cons:

Small rooms, no fridge in room, pool was broken bathroom is small and basic nothing luxurious

2026-05-25 • via Nuitee
D
Donald • family_with_children • us
10
2026-05-23 • via Nuitee
K
Kavairlook • solo_traveller • us
10
2026-05-18 • via Nuitee
D
DIONISY • family_with_children • us
10
Very good otherwise still waiting to see my bill and it also said breakfast was included in the pric
Pros:

Good choices clean restaurant

Cons:

I fidnt tecieve my bill yet when they said they would email it to me..

2026-05-18 • via Nuitee
R
Robert • solo_traveller • us
9
Great staff checking in would recommend.
Pros:

Convenient location in midtown close to the airport.

Cons:

Limited access from international airport road into parking lot. More signage would be nice

2026-05-10 • via Nuitee
E
Eirik Joakim • couple • no
8
The staff are very friendly and accomodating. Service is amazing!
Pros:

The location is perfect!

Cons:

Breakfast is almost the same everyday as we stayed there for 6Nights.

2026-05-08 • via Nuitee
M
Martin • solo_traveller • de
8
2026-05-07 • via Nuitee
R
Rachel • solo_traveller • us
8
Would stay here again.
Pros:

Friendly staff. Airport shuttle. Onsite restaurant.

Cons:

Hot tub broken and no weights in fitness room.

2026-05-05 • via Nuitee
C
Corey • family_with_children • us
8
Pros:

The hotel was nice the front desk clerk was not

Cons:

How she was rude like I had spent lots of time there and knew where everything was when that was my first stay. It was the reason I didn't stay there again

2026-04-04 • via Nuitee
J
Joel • solo_traveller • us
8
2nd time there. It’s in a location I like and I’ll probably go back there again next time I visit Anchorage.
Pros:

Large suite with plenty of space, fantastic jet tub! Nice restaurant on site.

Cons:

The whirlpool was out this time, hopefully they’ll fix it. It worked great last summer. In my case it didn’t really matter since I had the jacuzzi suite.

2026-03-31 • via Nuitee
K
Kristine • couple • us
7
Good location, nice room.
Pros:

The staff is really nice! Beautiful, cozy lobby. Parking is really easy also.

Cons:

Got sent a room that wasn’t cleaned yet. Staircases don’t go from the floors to the lobby, took us outside & have to come back into the lobby from there. Design thing but didn’t like it.

2026-03-28 • via Nuitee
K
Kristine • couple • us
7
2026-03-28 • via Nuitee
A
allyssa • family_with_children • us
10
2026-03-22 • via Nuitee
R
Richard • family_with_children • us
1
didn’t stay due to pool and hot tub close for maintenance want a refund cancel reservation request #6891232385
Pros:

the staff were great Vee at the front desk was funny helpful and could not have been better in her position very professional honest and kind

Cons:

the whole reason i rented a room was to take my daughters swimming we have a house in anchorage and had planned this as a little getaway we didn’t get any heads up about pool being shut down for maintenance until we were literally at the front desk checking in so we asked to cancel or reschedule our booking so far just more disappointment booking.com has not issued a refund or tried to make this right and in my opinion this should not be a hard one to decide i am very disappointed but not as disappointed as my daughters were I wish they got to see the look on my 9 year old daughters face I still feel terrible and unfortunately these are the experiences i will be remembered by super nice how they make customers pay for nothing we left we didn’t stay due to this hotel not having what was advertised as part of the deal when i gave my money its on the hotel to be true to their promise and to their customers

2026-03-16 • via Nuitee