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Facilities
Property facilities
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Guest education on local ecosystems and culture
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Parking
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Non-smoking rooms
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Air conditioning
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Room service
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Family rooms
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Tour desk
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Soundproof rooms
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Facilities for disabled guests
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Ironing service
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Massage services
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Packed lunches
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Non-smoking throughout
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Private check-in/check-out
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Shared lounge/TV area
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Shuttle service (additional charge)
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Concierge service
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Coffee Shop on site
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Fruits
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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Process in place to check health of guests
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Access to health care professionals
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Face masks for guests available
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24-hour security
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Security alarm
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Thermometers for guests provided by property
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Broadcast Live sport events
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Cooking class
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Supervised childcare/activities
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Television in common areas
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Snack bar/deli
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Self parking (surcharge)
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Internet access
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Housekeeping on request
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Art gallery on site
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Wine release events
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Garage
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Horse riding nearby
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Bicycle-friendly property
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Guest education on local ecosystems and culture
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Accessible shuttle
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No accessible shuttle
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Accessible train station shuttle
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No accessible train station shuttle
Review Highlights
Categories
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Property Description
Historic Building in the Heart of Lucca
Hotel Palazzo Alexander, a charming historic building centrally located in Lucca, offers easy access from Porta San Donato. Antique Elegance and Modern Comfort
Experience the blend of antique wood floors and marble bathrooms in our rooms, complete with free Wi-Fi and air conditioning. Delightful Dining and Drinks
Start your day with an American buffet featuring fresh local produce and unwind with a drink from the bar. Explore Lucca's Gems
Conveniently situated inside the historic walls, the hotel is a short walk from Lucca Cathedral and Guinigi Tower. Book your stay now for a memorable experience at Palazzo Alexander!
When booking 4 rooms or more, different policies and additional supplements may apply.
Property Policies
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Groups
When booking more than 4 rooms, different policies and additional supplements may apply.
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Internet
WiFi is available in all areas and is free of charge.
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Parking
Private parking is possible at a location nearby (reservation is needed) and costs EUR 25 per day.
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Pets
Pets are not allowed.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
People no matter the age stay for € 30 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
Great location; easy paid parking; friendly staff.
Gentillesse et serviabilité de toute l'équipe
En plein cœur du centre historique de Lucques
Jolie chambre, propre et au calme
Excellent petit déjeuner
Parking
Rien!
The staff was so helpful, friendly, accommodating, and provided excellent communication prior to arrival.
Nothing
Breakfast was very good. Location excellent. Staff extremely helpful and friendly.
The hotel is very well located to explore the area and Mario the owner is very friendly and accommodating
We had a slight issue with the car park attendant that the hotel uses - he spoke limited English and was very stressed and rude to us but it was a very safe place to park
Lovely hotel with friendly staff great location and fine breakfasts
Um hotel muito charmoso com detalhes refinados e um tema de época, um palácio.
o atendimento era muito cortes, educado, funcionários muito prestativos
café da manhã delicioso e bem servido, a forma de serviço individual foi um charme
Os quartos tem o nome de óperas famosas
a localização e ok
Sehr schöne Athmosphäre mit freundlichem Personal und zuvorkommender Inhaberfamilie.
Das Frühstück mit frischen Croissants/Rührei/ Pancakes ist ein guter Start in den Tag. Die Lage ist toll. Ruhig und doch nah am Zentrum.
Alles ok.
Vicinanza al centro
Niente Wi-Fi. Niente o scarsa copertura telefonica. Bagno per hobbit. Minuscolo. Tv deludente. Riscaldamento solo dopo aver richiesto l’accensione in reception. Luci fioche e non tutte funzionanti. Sembra un hotel abbandonato. Letto matrimoniale composto da due materassi, a molle e vecchi. Coperte anni 70 di lana. Niente frigo. Staff gentile ma sembrerebbe impotente nel poter risolvere. Spero ristrutturino….
La posizione
Illuminazioni in camera
Great location. Quiet but only a couple of hundred metres from restaurants etc. very friendly staff. Overnight/breakfast waiter was very funny.
Friendly and helpful staff. Location
The breakfast while it was served to you lacked variety. Fruit gone at 08:00
Um pequeno palácio numa cidade medieval
Charming family run hotel, which for me the staff make it. Mario speaks fantastic English and is always on hand to help.
Sehr freundliches Personal. Gute Betreuung durch den Eigentümer. Sauber. Ruhige Lage und trotzdem nahe zum Zentrum.
Wieder Lucca wieder Alexander.
Posizione discreta
La colazione e il servizio relativo
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