Hotel Cathédrale

Hotels
7.7 (2672 reviews)
12-13 Place de la Cathedrale , Strasbourg , FR
0033388221212
[email protected]

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Children allowed

Facilities

Breakfast available (surcharge)
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Exceptional location in front of the cathedral
Friendly and helpful staff
Clean rooms noted by multiple guests
Great views of the cathedral from some rooms
Central, convenient position for sightseeing
Good breakfast reported by some guests
Cons:
Rooms often small, small beds for two
Stairs to access elevator / poor accessibility
Noise from cathedral bells affecting sleep
Occasional lack of hot water or air conditioning
Wifi outage reported by one party
Missing small amenities (no milk in rooms) and limited bar service
Some reports of overlooked cleaning (forgotten towels, dusty/dirty spots)
Perceived as overpriced / poor price-performance for some guests

Categories

Cleanliness
7.9
Rooms were described as generally clean in several reviews, but there are multiple notes of dusty areas, some dirty spots, and at least one incident where towels were forgotten and a door was left open.
Service
8.8
Staff are frequently described as friendly and helpful at check-in and overall; isolated service lapses reported (reception not checking upstairs, inability to provide milk, bar only open on request).
Location
9.6
Consistently praised as an excellent location directly in front of the cathedral — a clear standout feature mentioned in many reviews.
Room Quality
6.8
Multiple comments about very small rooms, small beds for two, internal windows, noisy cathedral bells and limited air conditioning/hot water in some rooms; accessibility to elevators requires climbing stairs.
Amenities
6.9
Several amenity issues: wifi outage reported for two days, lack of milk/limited F&B service, limited elevator access (starts one floor up), and reports of no AC or no hot water in some rooms.
Value for Money
6.2
A number of guests felt the hotel was overpriced for what was provided; breakfast and overall price-performance were mentioned as not matching expectations.
Food and Beverage
7
Breakfast opinions are mixed — some found it excellent, several described it as average or disappointing; hotel bar was sometimes closed or available only on request.
Overall Experience
8.4
Overall sentiment is positive driven by outstanding location and generally friendly staff, tempered by small rooms, some cleanliness/amenity issues and mixed breakfast quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:23

Property Description

A charming hotel in an exceptional historical setting on one of the most beautiful squares in France, opposite Notre-Dame de Strasbourg Cathedral. Formerly the seat of the bishopric during the Renaissance period and then converted into an inn and post office, its rooms with a view overlook the Kammerzell House and the cathedral, while others overlook the renaissance courtyard of the Dauphin or are tucked under the eaves.

Important information:

The hotel's elevator is only accessible from the 1st floor upwards. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LEJ

Property Policies

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed. A cot for children up to 2 years is free of charge.

  • Age restriction

    Guests must be at least 18 years old to check in.

  • Internet

    WiFi is available and is free of charge.

  • Smoking

    Non-smoking rooms are available.

See all policies

Location

Guest Reviews

7.7
Based on 2672 reviews
Cleanliness: 7.9
Service: 8.8
Location: 9.6
Room Quality: 6.8
Amenities: 6.9
Value for Money: 6.2
Food and Beverage: 7
Overall Experience: 8.4
T
Tomasz • couple • pl
10
2026-10-27 • via Nuitee
A
Angelika • couple • de
8
Pros:

Super Location!

Cons:

Insgesamt weniger freundlich. Und das Frühstück ist verbesserungswürdig.

2026-10-24 • via Nuitee
M
Moh Essam • couple • eg
9
Pros:

Perfect

Cons:

Every thing was in order and clean and friendly staff

2026-10-24 • via Nuitee
G
gaye • solo_traveller • nl
5
Cons:

When I come to the hotel I found the door open widely which is not very convenient for security reasons. I believe the cleaning lady forgot the towels and forgot to close the door when I call the reception he did not gone to check upstairs but he should have done this. I took the photos and showed then in the morning.

2026-10-23 • via Nuitee
L
Laura • couple • il
9
Pros:

La habitacion un poco pequeńa pero comoda el inconveniente es que el ascensor comienza desde el primer piso y no desde la recepcion por eso tuvimos problemas y cuesta subir las valijas ese piso .ubicacion excelenteee!!! Frente a la catedral y desayuno buenisimo. La ubicacion es lo mas bueno de ese hotel

Cons:

El problema del ascensor que no sale desde recepcion hay que subir con valijas pesadas al primer piso escalera media acaracolada y por supuesto bajarla despues para una persona mayor o con discapacidad no puede ir al hotel escalera media acaracolada subir siempre al primer piso para tomar el ascensor,las campanas de la catedral se escuchan todo el tiempo y a veces cuesta dormir

2026-10-22 • via Nuitee
M
miet • couple • be
9
Aangenaam. Voor herhaling vatbaar.
Pros:

De ontvangst en het personeel: heel vriendelijk en behulpzaam; De locatie: een prachtig zicht op de kathedraal, rustig en in het hart van het oude stadscentrum; Het ontbijt was uitstekend. Een waterkoker en thee + koffie zijn voorzien op de kamer.

Cons:

Er was geen wifi gedurende de eerste twee dagen van ons verblijf.

2026-10-22 • via Nuitee
F
Fernando • couple • br
8
2026-10-21 • via Nuitee
A
Agnar • couple • no
7
Charmerende hotell midt i «smørøyet».
Pros:

Frokosten var bra. Beliggenheten strålende.

Cons:

For bevegelseshemmet var trappen opp til heisen med tung koffert en prøvelse.

2026-10-21 • via Nuitee
M
maksho • family_with_children • il
3
2026-10-20 • via Nuitee
C
Cheryl • extended_group • au
8
2026-10-18 • via Nuitee
L
Letizia • solo_traveller • it
8
Pros:

The position is perfect, in front of the Cathedral. The staff is nice and helpful, the room is clean.

Cons:

The only issue was that my room had an internal window, therefore there was no possibility to directly open it to the exterior.

2026-10-16 • via Nuitee
C
Claire • couple • fr
10
Que demander de plus quand on sort en face de la Cathédrale
Pros:

Il est très agréable de se situer au centre ville, nous n'avons pas eu de bruits. Mais le grand plus, c'est de se trouver face à la magnifique Cathédrale en sortant. Hôtel parfait pour les amoureux de Strasbourg.

2026-10-16 • via Nuitee
M
Michael • solo_traveller • au
6
Wouldn’t recommend
Pros:

Good location near the cathedral. Rooms were clean. Staff were okay

Cons:

They have tea bags in the room but no milk. Infact no milk in the hotel. A bit hard to believe that the reception could not give me a little milk to make my tea in the morning when they have a restaurant in the hotel!! They have an elevator but you still have to climb up about 30 steps to get to it. Definitely overpriced.

2026-10-15 • via Nuitee
C
Chun Lun • couple • hk
10
Pros:

地點方便

Cons:

沒冷氣沒熱水 ，空間細少

2026-10-15 • via Nuitee
A
Akira • couple • jp
9
best location
Pros:

location

2026-10-14 • via Nuitee
J
Juan • solo_traveller • es
3
Pros:

No demasiado pequeño

2026-10-14 • via Nuitee
E
Elke Sabine • couple • de
8
Sehr empfehlenswert, würde ich wieder buchen :-)
Pros:

Lage excellent, vom Bett aus Blick auf die Kathedrale.
Frühstück...sehr gewöhnlich, würde ich nicht mehr buchen, Preis-Leistungs-Verhältnis stimmt nicht
Und die Hotel-Bar war nicht geöffnet, nur auf Anfrage ???

Cons:

Frühstück, siehe oben

2026-10-13 • via Nuitee
S
Souza • solo_traveller • de
10
2026-10-12 • via Nuitee
A
AdviesKontor UG • solo_traveller • de
8
Toller Aufenthalt in einem mehr als stimmungsvollen Hotel - schade, dass es nur für eine Nacht war..
Pros:

Lage einzigartig, direkt an der Kathedrale. Innen leicht angestaubter hoher Komfort. Früshtück naja - eben französisch, aber mit Blick auf die Kathedrale. Insgesamt hat es mir super gut gefallen!

Cons:

Das Frühstück

2026-10-11 • via Nuitee
B
Birgit • couple • de
7
2026-10-09 • via Nuitee