Hotel Monterey Grasmere Osaka

Hotels
8.5 (4512 reviews)
Naniwa-ku Minatomachi 1-2-3 , Osaka , jp

Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Excellent location
Helpful staff
Good food and beverage options
Cons:
Clogged sink
Small and dingy rooms
High restaurant prices

Categories

Cleanliness
8.14
While generally mentioned as clean, there were complaints about a clogged sink during the stay, impacting the cleanliness rating.
Service
9.11
The staff were described as super helpful and accommodating, enhancing the service experience.
Location
9.15
The hotel's location near major transport links was consistently praised, making it a strong point.
Room Quality
7.1
Some reviews noted that the rooms were not huge and described them as dingy and small, affecting room quality.
Amenities
8.63
The amenities offered were standard for the hotel, including a beautiful view and access to local restaurants.
Value for Money
8.09
Some mention of the high prices at the in-house restaurant suggests concerns about value for money.
Food and Beverage
9.14
The breakfast and meal experiences were praised, suggesting a high quality of food and beverage offerings.
Overall Experience
8.61
Overall, guests had a pleasant stay, enjoying the location and service despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 10:02

Property Description

Luxurious Accommodation
Indulge in British-style interiors and modern amenities in our rooms, each offering a comfortable stay with Wi-Fi and stunning city views.

Culinary Delights
Savor the flavors of France at Escale or explore Japanese cuisine at our specialty restaurant. Enjoy panoramic views while dining and unwind at our cozy tea lounge.

Convenient Location
With direct access to JR Namba Train Station and airport shuttles to major airports, exploring Osaka is a breeze. Plus, major attractions like Dotonbori and Universal Studios Japan are just a short ride away.

Experience the epitome of comfort and convenience at Hotel Monterey Grasmere Osaka. Book your stay now for an unforgettable getaway!

Important information:

Please note that the vehicle height limit for parking is 6.9 feet.

An extra bed can only be accommodated in the Twin Room.

Please note that early check-in is not available.

Please be informed that all guestrooms are nonsmoking rooms.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
An accommodation tax per person, per night is not included in the price and must be paid at the property.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: KIX

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs JPY 1500 per day.

Location

Guest Reviews

8.5
Based on 4512 reviews
Cleanliness: 8.14
Service: 9.11
Location: 9.15
Room Quality: 7.1
Amenities: 8.63
Value for Money: 8.09
Food and Beverage: 9.14
Overall Experience: 8.61
H
Huong extended_group vn
8
Good
Pros:

Good location, near center and convenient to visit the famous place.

2026-07-04 via Nuitee
S
Sol Helen solo_traveller no
8
2026-07-04 via Nuitee
X
Xiao extended_group us
9
Pros:

Hotel location is the best and easy access to Metro.

2026-07-03 via Nuitee
C
Cindy solo_traveller au
9
Lovely Staff. Excellent Location
Pros:

The hotel is conveniently located adjacent to the airport limousine service terminal (OCAT) and above the Namba train station. There are many cafes and restaurants nearby.
The staff members were welcoming, efficient and polite. We had the most pleasant time staying there. I was on the 30th floor and we had great city views from two windows which was lovely.
The room offers a coffee machine with free coffee and tea options. Pity I didn't have a chance to use it. The range of toiletries provided was thoughtful and generous. I thought the room amenities were really well curated. Thank you.

Cons:

The furniture in the room looked a bit tired and aged.

2026-07-03 via Nuitee
S
S solo_traveller au
9
2026-07-03 via Nuitee
N
Nuria solo_traveller es
7
Pros:

Está muy bien ubicado y las vistas son espectaculares si estás en un piso alto. El desayuno muy bien. Limpio. Tenían dos inodoros .

Cons:

La habitación familiar es muy muy pequeña. Costaba moverse por la misma.

2026-07-02 via Nuitee
C
CHIEN SHENG solo_traveller tw
10
Pros:

離地鐵道頓崛很近很便利

2026-07-02 via Nuitee
W
WILSON KENJI solo_traveller br
8
Pros:

Localização

Cons:

Prédio com aparência antiga

2026-07-01 via Nuitee
M
MEI CHIH solo_traveller tw
7
2026-07-01 via Nuitee
S
SABINE couple fr
9
Vue imprenable et espace.
Pros:

Les chambres spacieuses et agréable.
L’emplacement, proche de lieux animés et proche du départ du bus pour l’aéroport.

Cons:

Rien

2026-07-01 via Nuitee
J
Joy solo_traveller au
8
2026-07-01 via Nuitee
N
Nicola couple nz
9
2026-07-01 via Nuitee
C
celine extended_group fr
8
Parfait
Pros:

L’emplacement notamment bus direct pour l’aéroport à Jr namba station au pied de l’hôtel.
Ls vie de notre chambre étage élevé au 31 eme .
La cafetière

Cons:

La taille de ls chambre a 3 avec les valises

2026-06-30 via Nuitee
O
OGAWA couple jp
10
駐車場以外はとても良かった!
Pros:

スタッフの方の対応が良かった
窓からの景色もとても良かった
道頓堀まで近い!

Cons:

駐車場の上り通路が狭い

2026-06-30 via Nuitee
E
Elmie solo_traveller gb
10
2026-06-30 via Nuitee
O
Olivia solo_traveller hk
10
2026-06-30 via Nuitee
J
Jose Gianni couple ph
10
It was enjoyable and very comfortable.
Pros:

It is located at a very strategic location for commuting.

Cons:

Nothing really.

2026-06-29 via Nuitee
C
Ching yu extended_group tw
10
2026-06-29 via Nuitee
J
Jiyoung extended_group kr
7
위치 훌륭한 가성비 숙소
Pros:

교통 , 위치, 뷰 가 너무 좋았습니다~ 그리고 객실 청결도는 좋았습니다다만 전체 적인 분위기는 노후된것 같아보였습니다.
가성비 면에서는 좋습니다.

Cons:

침대의 매트리스가 만족도에서 떨어지며..
C 타입 충전이 불가능한것이 부족하지 않나 합니다 .

2026-06-29 via Nuitee
L
lori solo_traveller au
8
2026-06-27 via Nuitee