Trilogy Surfers Paradise

Hotels
8.3 (1049 reviews)
21-31 Cypress Avenue , Gold Coast , au

listing image 1
Show all photos
Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Spacious room
Cons:
Cleanliness issues
High bond fee

Categories

Cleanliness
7.61
The towels were not clean and there were complaints about dog hair on living room couch pillows.
Service
8.78
Staff were noted as friendly and helpful, especially Jodie who made the experience better.
Location
9.12
Multiple reviews highlighted the great location close to Surfers Paradise and other amenities.
Room Quality
8.07
Spacious and comfortable rooms, although some noted some wear and tear.
Amenities
8.3
Well-furnished apartments and enjoyable facilities including a pool and jacuzzi.
Value for Money
8.06
General sentiment was positive, but there was mention of a high bond fee impacting perceived value.
Food and Beverage
8.11
No breakfast options cited, but good amenities for self-catering.
Overall Experience
8.38
Overall positive reviews with memorable experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:58

Property Description

Tropical Oasis with Luxurious Amenities

Nestled amidst lush tropical gardens, Trilogy Surfers Paradise offers a serene escape with a heated outdoor pool just steps away from the famous Surfers Paradise Beach.

Modern Apartments with Premium Features

Indulge in the comfort of air-conditioned apartments boasting fully equipped kitchens with elegant granite countertops and stainless steel appliances. Relax on your private balcony overlooking the vibrant cityscape.

Relaxation and Recreation at Your Fingertips

Enjoy a covered BBQ area, sauna, and spa pool within the premises. Stay active at the fitness centre or explore nearby attractions like Seaworld and Dreamworld. Unwind in style with complimentary covered parking for your convenience.

Book now for an unforgettable stay at Trilogy Surfers Paradise Apartments!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: OOL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for AUD 10 per person per night when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    People no matter the age stay for AUD 60 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.3
Based on 1049 reviews
Cleanliness: 7.61
Service: 8.78
Location: 9.12
Room Quality: 8.07
Amenities: 8.3
Value for Money: 8.06
Food and Beverage: 8.11
Overall Experience: 8.38
W
WENDY • couple • us
7
People were very nice that work there. We would not stay again unfortunately.
Pros:

Pool and view

Cons:

Bad smell in the kitchen, even when they came to fix it. I think it’s from the drain?

Did not like how you have to check in after hours. We were stuck outside for awhile. Phone did not work.

2026-06-26 • via Nuitee
M
Megan • family_with_children • au
9
Fantastic location, spectacular views, spacious apartment
Pros:

Location, spacious apartment, beautiful views

Cons:

Cleanliness of cutlery, plates, utensils

2026-06-25 • via Nuitee
H
Heath • family_with_children • au
7
2026-06-24 • via Nuitee
D
Damien • extended_group • au
8
Overall very good just beds were uncomfortable
Pros:

Very good location with good facility’s

Cons:

Require new beds as it was uncomfortable

2026-06-24 • via Nuitee
J
Jena • solo_traveller • nc
8
Cons:

On devait quitter l'hôtel à 10h mais notre départ pour l'aéroport n'était qu'à partir de 15h. L'hôtel ne pouvait pas garder nos valises. C'est dommage

2026-06-22 • via Nuitee
J
Jessica • family_with_children • nc
10
Un séjour parfait en famille, dans un appartement confortable et idéalement situé.
Pros:

Nous avons passé un excellent séjour au Trilogy Surfers Paradise. L'appartement était très bien équipé, propre et confortable, avec tout le nécessaire pour se sentir comme à la maison. Il ne reste qu'à faire les courses et poser ses valises ! L'emplacement est idéal, avec la plage, les commerces, le tramway et les arrêts de bus à seulement 2 à 5 minutes à pied. Le personnel a également été très réactif et agréable tout au long de notre séjour.

Cons:

Rien à signaler. Notre séjour a répondu à toutes nos attentes. 😊

2026-06-21 • via Nuitee
C
Chikara • extended_group • jp
9
2026-06-21 • via Nuitee
F
Francine • couple • au
10
Good location, Saturday night was noisy as Thomas a group in the bbq being noisy and I mean loud laughing and talking.
Pros:

Good location

Cons:

Good access

2026-06-20 • via Nuitee
R
Raquel • family_with_children • au
8
Pros:

Facilities and location

Cons:

It was very noisy

2026-06-16 • via Nuitee
J
Jessica • extended_group • au
8
Overall everything was great except for the noise. Maybe if we had a higher floor apartment or in a further building awa
Pros:

Location, facilities,

Cons:

The walls very thin could hear lots of noise. Mind you our apartment was right near the lobby over looking the road. Not nice waking up to loud rubbish trucks and loud singing drunk people on the street.

2026-06-14 • via Nuitee
M
Marcus • solo_traveller • au
9
2026-06-13 • via Nuitee
M
Madhura • extended_group • au
7
2026-06-12 • via Nuitee
K
Khatri • solo_traveller • au
8
Pros:

Check in/ out

Cons:

Little far to walk to center

2026-06-08 • via Nuitee
T
Thomas • solo_traveller • au
10
2026-06-07 • via Nuitee
H
Hayleigh • solo_traveller • nz
7
Pros:

Liked how easy the parking was, and how close it was to the city we had ocean views and city views. Walking distance of 2 minuets to a 7/11. The apartment was very spacious. It was very comfortable.

Cons:

The cleanliness wasnt that great, previous occupants rubbish under the bed, the skirtings are dusty the master bedroom bed base has drip marks on it. Etc etc. The cleanliness could be improved, the master bedroom ensuit shower leaks, water builds up on floor to which it leaks out the end , not sure whether its unlevel of floor why water accumulates so we just used other shower instead.

2026-06-06 • via Nuitee
M
Maddikunta • family_with_children • au
10
Love to visit next time
Pros:

Clean, tidy and great for small families

Cons:

Suitable for small families and affordable price

2026-06-04 • via Nuitee
B
Bernadette • family_with_children • au
9
The venue was great, will recommend this place to friends and family, will definitely be back
Pros:

location was good within walking distance to PT and beach, the pool and Sauna was great to relax in, Kitchen had everything you needed as well as the bathrooms.

Cons:

The noise of the garbage truck in the morning, gave us a fright, but nothing major

2026-06-02 • via Nuitee
V
Victoria McMillan • extended_group • nz
10
Pros:

Beautiful apartment, great location and lovely staff on reception

Cons:

N/A

2026-06-01 • via Nuitee
N
Natalie • extended_group • au
9
2026-05-30 • via Nuitee
T
tjw • solo_traveller • cn
9
Pros:

位置好，离海边较近。设施不错，有泳池。

Cons:

没有

2026-05-28 • via Nuitee