Abbey On Roma Hotel & Apartments

Hotels
7.1 (2411 reviews)
160 Roma Street , Brisbane , au

listing image 1
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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Swimming pool
Heating
Family rooms
Lift / Elevator
Luggage storage
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Cons:
Poor cleanliness
Old and uncomfortable rooms

Categories

Cleanliness
5.35
Several reviews mentioned dirt and unclean conditions in the room and bathroom.
Service
8.35
While some reviews mentioned difficulties with key pickup, overall service was characterized as efficient and accommodating.
Location
9.85
Consistently praised for its proximity to CBD and public transport options.
Room Quality
5.35
Many comments indicate that rooms are old, in need of maintenance, and not comfortable.
Amenities
6.85
Some amenities like kitchen facilities were appreciated, but other aspects, like the old furniture, were noted as negatives.
Value for Money
6.35
Value for the price was criticized, particularly given the quality of rooms.
Food and Beverage
7.35
No food offerings were commented on, however, the lack of breakfast options noted.
Overall Experience
7.35
Mixed reviews overall, with good location offset by quality issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 21:35

Property Description

Prime Location in Brisbane CBD
Abbey Apartments offer a prime location in the heart of Brisbane CBD, providing guests with easy access to key attractions and transportation hubs. Situated opposite the Brisbane Transit Centre, guests can explore the city with convenience.

Comfortable Self-Catering Accommodation
Each apartment at Abbey Apartments features a private balcony, kitchenette, and air conditioning, ensuring a comfortable stay for guests. The modern kitchenette equipped with a microwave and refrigerator allows for self-catering convenience.

Relaxing Amenities and Services
Guests can unwind in the outdoor pool and sauna or seek travel advice from the tour desk for sightseeing opportunities. With unlimited WiFi included per stay and dry cleaning services available, Abbey Apartments cater to both leisure and business travelers.

Book your stay at Abbey Apartments for a convenient and comfortable experience in Brisbane CBD.

Important information:

Please note there is currently construction of the Cross River Rail project at Roma Street Station, located opposite the property. Due to this, guests may experience noise disturbances, however every effort will be made by the property to keep this minimal. For more information, please contact the property using the contact details found on the booking form.

You must show a valid credit card upon check in. This credit card must be in the same name as the guest's name on the booking confirmation.

A credit card surcharge of 2% for Visa and Mastercard and 4.4% for Amex is applied.


Guests under the age of 18 can only check in with a parent or official guardian. The legal guardian must provide a current photo ID or proof of guardianship if requested upon check-in.

Please note that for stays of 7 nights, a cleaning service after 3 and 7 days is included in the room rate, other cleaning services are upon request and at an additional charge.

Please note that the parking area entrance height is 6.2 feet.

Please note that all apartments are individually furnished and the photos are presented as a guide only.Parking is subject to availability due to limited spaces.
This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: BNE

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children ages 10 and older are allowed.
    Children from 10 years old to 13 years old stay for AUD 30 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.1
Based on 2411 reviews
Cleanliness: 5.35
Service: 8.35
Location: 9.85
Room Quality: 5.35
Amenities: 6.85
Value for Money: 6.35
Food and Beverage: 7.35
Overall Experience: 7.35
L
Lyndsey • solo_traveller • au
7
Certainly satisfactory for my mother's one-night stay.
Pros:

Convenient - literally opposite Roma St. train station!
Comfortable & clean.

Cons:

Apartment could do with some minor renovations (replace old lounge; paint touch-ups; baseboard repairs; etc.)
Need extra chairs, both dining & lounge.
An information folio in the unit to explain how to put the light & power on, & how the TV works would be helpful.
TV is a bit small to be so far from lounge!!

2026-06-27 • via Nuitee
N
Nimal • solo_traveller • au
10
2026-06-26 • via Nuitee
D
David • solo_traveller • au
8
Pros:

Location

Cons:

Nothing

2026-06-26 • via Nuitee
G
Gollan • solo_traveller • au
8
2026-06-25 • via Nuitee
G
GARY EDWARD • solo_traveller • nz
7
Pros:

10/10 for location opposite Roma St Station. 10 min walk to Queen St. Spacious and comfortable

2026-06-25 • via Nuitee
L
Liam • family_with_children • au
9
2026-06-24 • via Nuitee
M
Malissa • solo_traveller • au
5
Meh.
Pros:

I liked how close it was to the train station.

Cons:

So loud, can hear the elevator, having to step into the bathtub to shower. The beds were uncomfortable and by the second night I was sleeping on the spare bed.

2026-06-24 • via Nuitee
T
Tomai • solo_traveller • au
9
Pros:

It was a Great location.

2026-06-24 • via Nuitee
C
craig • solo_traveller • nz
10
2026-06-24 • via Nuitee
T
Tony • solo_traveller • au
7
Nice
Pros:

Close to station

Cons:

N/a

2026-06-23 • via Nuitee
E
Euan • solo_traveller • au
5
Pros:

The apartment is spacious and the bathroom was nice. It’s also in a good location

Cons:

It wasn’t the same as the photos, no stove top to cook in the kitchen and different from the photos.

2026-06-19 • via Nuitee
L
Lance • solo_traveller • au
10
Quick
Pros:

Location

Cons:

Nothing

2026-06-19 • via Nuitee
G
Graykez • solo_traveller • au
7
Suitable for purpose
Pros:

Handy to railway station large apartment

Cons:

Very noisy from street traffic and pedestrians at night

2026-06-19 • via Nuitee
D
David • solo_traveller • au
4
2026-06-19 • via Nuitee
W
Wendy • solo_traveller • au
8
Convenience of location and the most kind and helpful receptionist who stayed late to help us.❤️
Pros:

Location

Cons:

Limited times of staffing

2026-06-19 • via Nuitee
A
Alys • solo_traveller • au
2
Give tlThe Abbey a pass = terrible
Pros:

Location - first time staying there

Cons:

Grubby apt - not clean, torn curtsins, dirty carpet, uncomfortable bed

2026-06-16 • via Nuitee
C
Christopher • solo_traveller • au
8
2026-06-16 • via Nuitee
J
Joanne • couple • au
8
pleasant stay. late check in went smoothly. Room clean
Pros:

Close to CBD

Cons:

Could not turn off the fan / air conditioner - had to turn off all electricity / Card key out of socket to have a quiet sleep.
wasn’t informed of Car parking costs & rules on booking .com site

2026-06-15 • via Nuitee
L
Leonie Henderson • solo_traveller • au
7
Pros:

Location hi

Cons:

The view

2026-06-14 • via Nuitee
J
Judy • extended_group • au
8
Perfect for O/N when arriving /departing from Roma Street Station.
Pros:

Clean, spacious, and location to trains and buses.

2026-06-13 • via Nuitee