Comfort Inn & Suites Ballpark Area

Hotels
•
Comfort
6.8 (754 reviews)
2221 Corporate Plaza Parkway , Smyrna , US
+1 770-541-1499

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Clean rooms
Comfortable beds
Helpful staff
Cons:
Dirty rooms
Limited amenities
Inconsistent service

Categories

Cleanliness
5.69
Multiple mentions of dirty rooms and issues with cleanliness.
Service
8.16
Overall good service and helpful staff, but some negative experiences noted.
Location
7.7
Good proximity to attractions, though some comments about finding the hotel.
Room Quality
6.15
Mixed feedback on room quality, with some needing updates.
Amenities
5.68
Issues with the pool and amenities being outdated.
Value for Money
7.14
Good value for the price, though amenities don't always match expectations.
Food and Beverage
6.69
Breakfast was mentioned positively, but some issues noted with service.
Overall Experience
7.16
Overall a decent stay with important issues affecting enjoyment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 07:08

Property Description

Convenient Location
Located in Atlanta, just a short distance from major attractions like Atlantic Station and Truist Park, Comfort Inn & Suites Ballpark Area offers easy access to the best of the city.

Modern Amenities
Enjoy the convenience of a business centre, free WiFi access, and complimentary private parking during your stay.

Nearby Attractions
Explore nearby landmarks such as Piedmont Park and Atlanta Botanical Garden, all within a short drive from the hotel.

Experience comfort and convenience at Comfort Inn & Suites Ballpark Area - book your stay now for a memorable Atlanta getaway.

Important information:

You must show a valid photo ID and credit card upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ATL

Location

Property Accessibility

Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

6.8
Based on 754 reviews
Cleanliness: 5.69
Service: 8.16
Location: 7.7
Room Quality: 6.15
Amenities: 5.68
Value for Money: 7.14
Food and Beverage: 6.69
Overall Experience: 7.16
G
Gregory • solo_traveller • us
8
2026-09-17 • via Nuitee
B
Brown • solo_traveller • us
8
2026-09-15 • via Nuitee
J
John • solo_traveller • us
6
Pros:

Friendly Staff. Location.

Cons:

Rooms and amenities need updating/touched up

2026-09-14 • via Nuitee
M
mcdonnell • extended_group • us
4
2026-09-14 • via Nuitee
R
Ralph • family_with_children • us
9
2026-09-14 • via Nuitee
K
Kiawona • solo_traveller • us
1
Pros:

Nothing. They list my reservation.

Cons:

You didn't have my reservation

2026-09-11 • via Nuitee
L
Linda • solo_traveller • us
8
2026-09-10 • via Nuitee
L
Lugo • solo_traveller • us
1
Not good stay
Pros:

Location for our trip was good

Cons:

The microwave caught on fire, and the air conditioner broke in our room. Was never offered a different room or did a technician come to repair it. Would not recommend

2026-09-08 • via Nuitee
B
Bentley • couple • us
8
Overnight stay ok but not for a longer stay
Pros:

Location, comfortable beds, clean room

Cons:

Fridge had to be moved to an outlet that cord could reach. No washcloths in the room only 2 hand towels and only 1 bath towel for two people.

2026-09-08 • via Nuitee
K
Kiershayla • family_with_children • us
5
Would stay somewhere else
Cons:

Room had a smell and bathroom was dirty

2026-09-07 • via Nuitee
M
Malacia • family_with_children • us
8
I rate it a 7/10.
Pros:

Everything was cool. WiFi was trash, the room smelled like stinky feet, but overall it was a pleasant stay. I actually would stay again, but I’d need to grab some plug ins.

Cons:

Smell of the room and WiFi wasn’t the best.

2026-09-07 • via Nuitee
S
Samuel • solo_traveller • us
5
Was no happy with stay
Pros:

There was a fire the day I arrived smelt awful my entire stay. Tv did not work no one was able to fix

Cons:

Fire
Smell
No tv
Was not able to move to another room

2026-09-06 • via Nuitee
A
Ahmed • solo_traveller • us
2
Pros:

The only good thing was the location.

Cons:

1- The carpet stink.
2- Room was not clean.
3- The chair and table had broken legs.
4- The room key didn't work. I had to go back three times. The employee was very rude and said to me if you put the key by your phone it will not work. I told him I didn't not.
5- AC and bathroom fan very loud.
6- Room and bathroom door very hard to open they are rubbing against the top frame.

2026-09-02 • via Nuitee
R
Ricky • solo_traveller • us
10
2026-09-01 • via Nuitee
J
Jennifer • couple • us
7
2026-08-30 • via Nuitee
V
Victorya • couple • us
1
Disgusting place to stay - not worth it
Pros:

Close to everything.

Cons:

There was mold all over the walls and lamps, the carpet was gross, there was cockroaches in the room which is when we left. No water pressure. The lights in the bathroom half worked. The door got stuck and you had to slam it shut. It smelled terrible. The inside of the closet had holes all in. The air conditioner sounded like a rocket about to take off. We checked out after 8 hours and tried to get a refund and they pretty much acting like they didn’t care. Don’t stay here. Spend your money on something better. By far the worst hotel ever

2026-08-27 • via Nuitee
H
Hagan • couple • us
4
Did what it needed to do but could’ve been a little cleaner.
Pros:

the employees were very nice and sweet and the guests there were also pretty chill, nice and respectful I did not feel in danger. The employees and front desk clerk were also warm and friendly.

Cons:

there were roaches in my room, the smoke detector’s battery kept dying, there were no extra washcloths, and as soon as I turned the heater on to test the AC, the smoke detector went off immediately. There was also a little bit of mold in my room too and the elevator smelled like expired broccoli and weed lol.

2026-08-26 • via Nuitee
J
Joshua • couple • us
8
2026-08-25 • via Nuitee
A
Alissa • couple • us
1
Bad.
Pros:

Not a single thing.

Cons:

Dirty room, bugs, horrible bed, bad neighborhood, useless staff.

2026-08-24 • via Nuitee
S
Shaquanna • solo_traveller • us
7
2026-08-21 • via Nuitee