Moroccan House

Hotels
7.3 (469 reviews)
3 Rue Loubnane Gueliz , Marrakech , ma

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Children allowed

Facilities

WiFi available
Free WiFi
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Heating
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Excellent/central location, convenient for transport and shops
Clean rooms and well-maintained, clean swimming pool
Friendly and helpful staff in many reviews
Good value for money noted by several guests
Suitable for travelers and layovers
Some rooms described as spacious and nicely designed
Cons:
Very hard mattresses and pillows; reported discomfort and failure to replace despite requests
Room condition issues for some (worn/old rooms, missing furniture, broken reading lamp)
Breakfast quality declined during stay; limited variety on later days
Occasional rude receptionist reported
Noise for rooms with windows facing the street / difficult to sleep

Categories

Cleanliness
7.8
Multiple reviews explicitly praise cleanliness (clean rooms, clean pool); overall cleanliness is a clear positive in guest feedback.
Service
7.6
Service is generally described as friendly and helpful (receptionists, attentive staff, quick room change), but there are isolated negatives (rude receptionist, unfulfilled promise to replace pillows/lamp).
Location
8.1
Location is repeatedly highlighted as ideal — near shops, transport, and convenient for travelers — though a few rooms facing the street were noted as noisy at night.
Room Quality
5.2
Several guests report significant issues with room comfort and condition: very hard mattresses and pillows, worn/old rooms, missing or different furniture than pictured, and a non-working reading lamp.
Amenities
8
Amenities (notably a large, clean, well-maintained pool) are praised; minor issues noted (e.g., rooftop breakfast not available, kitchen/odor placement comment).
Value for Money
8
Multiple guests explicitly cite excellent/good value for money and recommend the hotel on that basis.
Food and Beverage
6
Breakfast received mixed reviews: initially good for some, but several guests report declining variety and limited options by the end of the stay.
Overall Experience
7.7
Overall impressions are positive (good value, location, friendly staff, nice pool), tempered by notable discomfort from bedding and some breakfast/room issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 00:31

Property Description

Luxurious Accommodations
The Moroccan House Hotel offers fifty rooms across five floors, each designed for comfort and equipped with wheelchair facilities for convenience. The panoramic terrace provides stunning views of the city, ensuring a memorable stay.

Culinary Delights
Start your day with a delicious Moroccan breakfast buffet featuring over 30 dishes. Guests can even participate in preparing traditional meals and request gluten-free options. The hotel ensures a gastronomic experience that caters to all tastes.

Leisure and Recreation
Indulge in relaxation at the Moroccan hammam, take a refreshing dip in the swimming pool with a dedicated children's area, or enjoy the playrooms. The hotel provides entertainment options for guests of all ages.

Immerse yourself in the vibrant culture of Marrakesh while staying at the centrally located Moroccan House Hotel. Book now for an unforgettable experience.

Important information:

Please note that the hotel does not accept clients from the confinement quarantinePlease inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: RAK

Location

Guest Reviews

7.3
Based on 469 reviews
Cleanliness: 7.8
Service: 7.6
Location: 8.1
Room Quality: 5.2
Amenities: 8
Value for Money: 8
Food and Beverage: 6
Overall Experience: 7.7
S
silvia • solo_traveller • it
6
Sufficente ma un dinosauro del passato
Pros:

Camera e bagno
La posizione è passabile il taci x la medina costa 5 euro in andata e 10 al ritorno

Cons:

Lo staff x 2 gg non ha risposto ai messaggi su booking quindi siamo arrivati la sera alle 20.30 e non avevamo la cena. Alla richiesta di dove prendere delle bibite ci hanno mandato nel market davanti che costa come un oreficeria e non ci hanno detto che dietro l angolo c era un centro commerciale aperto fino alle 22.
Il giorno dopo non ci hanno aiutato a trovare un taxi e il transfer verso l aereoporto l.ho fissato da sola con booking
Ma la cosa peggiore è la piscina esterna che sarebbe bella ma l acqua è verde opaco e il cloro lasciato sciogliere mentre i ragazzi sono in acqua. Impraticabile. (Vedi foto)
La spa invece non esiste ( vedi foto) e noi pensavamo di passarci il pomeriggio quindi ci ha modificato i programmi.
In sintesi: abbastanza pulite le camere e comodi i bagni, colazione extra a 5 euro ma con succhi industriali e poco abbondante. Da l idea di un Riad che ha visto giorni migliori e ora è lasciato andare, quando siamo Stati noi era usato x gite scolastiche x darvi un idea.

2026-08-20 • via Nuitee
A
ABDELHAK • extended_group • se
3
2026-08-17 • via Nuitee
S
Sarah • solo_traveller • ma
8
2026-08-17 • via Nuitee
A
Anne-Marije 80 • family_with_children • nl
4
Cons:

Erg luidruchtig. Er is tegenover een club gekomen en dat trekt jongeren aan. Die komen om 3 uur in de nacht thuis en dat hoor je heel goed. Wij hadden een 4 persoons kamer, 1 bed was wel heel smal, kon je je niet in omdraaien. 1 dag is onze kamer ook niet schoongemaakt.

2026-08-09 • via Nuitee
M
Maggie • couple • nz
9
2026-08-09 • via Nuitee
A
Andrew • solo_traveller • gb
10
Great value stay in Gueliz.
Pros:

No frills but an excellent hotel and great value.

Cons:

Nothing.

2026-08-05 • via Nuitee
A
Aleksandra • solo_traveller • pl
7
Czysty hotel ale bardzo twarde materace i poduszki
Pros:

Bardzo dobra lokalizacja, czyste pokoje. Bardzo miły pan dozorca/ochroniarz, gotowy do pomocy. Mili recepcjoniści.

Cons:

Jednym z największych minusów były skrajnie zużyte poduszki twarde jak kamień i mimo prośby personelu o wymianę ich i zapewnieniu że to się stanie nie zrobili tego. Mimo wielogodzinnego lotu i zmęczenia nie spalam cała noc, gdyż niewygoda mi to uniemożliwiała. Dodatkow starsznie twarde łóżka jak podłoga.

2026-08-02 • via Nuitee
A
Adrienn • extended_group • hu
7
Kellemes, tiszta szállás, máskor is visszatérnék ide.
Pros:

A szállás egyébként nagyon tiszta, a ház gyönyörű, a szoba puritán, de szép és kényelmes volt. A medence is szuper. Összességében olyan hely a Moroccan House, ahová máskor is szívesen visszatérek majd.Mi busszal közlekedtünk, könnyen megtaláltuk, és később sem okozott gondot a lokáció.

Cons:

A reggeli az első két napon színvonalas és gazdag volt, majd fokozatosan szegényedett a felhozatal, az utolsó nap már kb. csak néhány péksüteményből lehetett választani, hiányoztak a friss zöldségek, a hús, a többféle gyümölcslé.

Az olvasólámpám nem világított, ezt jeleztem első nap a recepción, megoldást ígértek rá, de végül az öt nap során nem sikerült fényt varázsolni az ágyam fölé. Az ágyon kívül a képen látszódó kanapé helyett csak két szék volt a bútorzat.

2026-07-15 • via Nuitee
K
Križma • family_with_children • sk
7
It is a great place for a layover if you are traveling further around Morocco.
Pros:

If you are a city traveler, this is a great place to stay. It offers everything a European traveler needs, with all services close by. The location is perfect if you are traveling further by train or plane. For leisure, the hotel features a large, clean, and very well-maintained swimming pool. Cafes, restaurants, and a pharmacy are all just around the corner.

2026-07-13 • via Nuitee
J
Janabert • extended_group • ec
10
Estupenda estadía, lindo lugar
Pros:

El lugar es cómodo. Excelente relación precio calidad. Cerca de tiendas y bares la gente muy amable, el lugar es bonito y las habitaciones son amplias.

2026-07-09 • via Nuitee
B
Benagorde • solo_traveller • it
10
2026-06-22 • via Nuitee
C
Carole • solo_traveller • fr
1
Pros:

Rien

Cons:

L’impolitesse du réceptionniste

2026-06-22 • via Nuitee
M
Myriam • family_with_children • se
8
The location was perfect and made it so easy to get everywhere.
Pros:

The location was perfect and made it so easy to get everywhere.

2026-06-22 • via Nuitee
Y
Yollene • couple • nl
9
Was geweldig en lekker dichtbij winkels
Pros:

Schoon , netjes

Cons:

Helaas konden we niet op de dakterras ontbijten, maar was niet zo erg

2026-06-22 • via Nuitee
S
said • couple • ma
10
2026-06-21 • via Nuitee
R
Rouan • solo_traveller • fr
8
2026-06-16 • via Nuitee
K
Kirsty • solo_traveller • gb
10
2026-06-14 • via Nuitee
S
Smahane • couple • fr
8
Bon rapport qualité prix
Pros:

Bon rapport qualité prix

Cons:

Bon rapport qualité prix

2026-06-11 • via Nuitee
F
frank • solo_traveller • fr
10
2026-06-09 • via Nuitee
P
PAEZ MARIE • solo_traveller • fr
8
Pros:

Tout le personnel est à l'écoute pour vous satisfaire.
L'emplacement idéal et tranquille.

Cons:

A notre arrivée vers 23h, on nous a attribué une chambre vetuste au 1er étage, tellement fatiguée qu'on n'a rien dit mais le lendemain on a fait part de notre mécontentement et aussitôt , dans les 10mn, nous avons une belle chambre rénovée au 3iem.....super réactif....j'ai franchement apprécié. Merci.

2026-06-08 • via Nuitee